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Virtual Dispatcher Jobs in Riverside, CA (NOW HIRING)

Herc Rentals

Central Operations Manager

Foothill Ranch, CA · On-site

$87K - $105K/yr

... Dispatch and well as responsibility for all costs and P&L statements for the shared cost center ... accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation ...

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Virtual Dispatcher information

See Riverside, CA salary details

$11

$22

$35

How much do virtual dispatcher jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for virtual dispatcher in Riverside, CA is $22.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the virtual dispatcher position, and why are they important?

Virtual Dispatchers need excellent organizational abilities, multi-tasking skills, and a high school diploma or equivalent, often coupled with prior dispatch or logistics experience. Proficiency in dispatch management software, GPS tracking systems, and communication tools like VoIP platforms is usually required. Outstanding customer service, problem-solving, and time management skills help individuals excel in this remote coordination role. These abilities are crucial for ensuring efficient operations, timely response, and a seamless flow of information between clients, drivers, and other team members.

What is a virtual dispatcher?

A Virtual Dispatcher is a remote professional who coordinates and manages the scheduling of deliveries, transportation, or emergency services using digital communication tools. They communicate with drivers, service providers, or field personnel to ensure timely and efficient dispatching. Responsibilities often include tracking routes, managing schedules, handling customer or client inquiries, and resolving logistical issues. Virtual Dispatchers typically work in industries like trucking, emergency response, rideshare services, or field service operations. Their role helps streamline operations while reducing costs associated with on-site dispatching.

What are some common challenges faced by virtual dispatchers, and how are they typically addressed?

Virtual Dispatchers often handle the coordination of multiple drivers, field staff, or deliveries across various locations, which can lead to high-pressure situations and rapid decision-making. Challenges may include managing schedule changes, addressing unexpected delays, and maintaining clear communication despite being remote from the rest of the team. To overcome these challenges, Virtual Dispatchers rely on strong organizational systems, real-time tracking tools, and standardized communication protocols. Employers typically provide thorough training and technical support to ensure dispatchers are well-equipped to succeed in a virtual work environment.

What are the most commonly searched types of Dispatcher jobs in Riverside, CA? The most popular types of Dispatcher jobs in Riverside, CA are:
What are popular job titles related to Virtual Dispatcher jobs in Riverside, CA? For Virtual Dispatcher jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Virtual Dispatcher jobs in Riverside, CA look for? The top searched job categories for Virtual Dispatcher jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Virtual Dispatcher jobs? Cities near Riverside, CA with the most Virtual Dispatcher job openings:
Virtual Dispatcher jobs near you
Infographic showing various Virtual Dispatcher job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, and 6% Contract. Highlights an 74% Physical, 3% Hybrid, and 23% Remote job distribution, with an average salary of $47,805 per year, or $23 per hour.

Logistics Operation Coordinator (Air & Ocean Operation)

SBT Global, Inc.

Santa Ana, CA • On-site

$28 - $31/hr

Contractor

Posted 13 days ago

Job description

Company Description

1 Yr Contract

Full-Time, On Site

Pay Rate: ~$28~31/hr DOE

The Logistics Coordinator (Air & Ocean Operations) is responsible for planning, executing, and continuously improving inbound and outbound air and ocean freight operations, ensuring shipments move efficiently from manufacturers to the warehouses and ultimately to customers.

This position requires hands-on experience in Air or Ocean Freight Operations, along with solid ocean freight knowledge. As our operation supports global transportation across multiple time zones, this position follows a five-day work schedule that includes weekend shifts based on operational requirements.

Job Description

1) Planning & Scheduling

  • Create and maintain daily tracking reports for Air Export, Ocean Import and OTR including weekend operations

2) Port & Terminal Coordination

  • Gather departure information for containers and air cargo at ports, terminals, and airports.
  • Monitor and confirm on-time departures from U.S. Ocean terminals and major airports.
  • Coordinate terminal departure schedules with terminal operators and customs brokers.

3) Movement Monitoring

  • Track ocean containers, rail intermodal units, and air shipments in real time.
  • Validate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis.
  • Respond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs hold).

4) Transload Warehouse Management

  • Oversee Transload Warehouse (TW) capacity planning and utilization.
  • Manage Key Performance Indicators (KPIs) for transload operations (e.g., dwell time, on-time transload, damage rate).
  • Identify and resolve operational bottlenecks and work with warehouse teams to implement corrective actions.

5) TL OB OTR Dispatch Management

  • Schedule and dispatch Truckload (TL) Outbound (OB) orders using the Transportation Management System (TMS).
  • Optimize routing and load consolidation to meet service-level agreements while minimizing transportation costs.

6) Partner & Stakeholder Communication

  • Serve as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers.
  • Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.

7) Compliance & Documentation

  • Ensure all shipments comply with international trade regulations, hazardous material requirements, and security standards.
  • Maintain accurate records for audits and regulatory inspections.
  • Perform other job-related duties as assigned.

8) Core Competencies

  • Analytical Thinking: Translate large data sets into actionable insights.
  • Problem Solving: Quickly identify root causes of operational issues and implement effective solutions.
  • Communication: Communicate clearly and effectively with internal teams and external partners.
  • Multitasking: Manage multiple priorities while maintaining accuracy and attention to detail.
  • Ability to Work Under Pressure: Perform effectively in a fast-paced, deadline-driven environment.
Qualifications

1) Education

  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.

2) Experience

  • Minimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations.
  • Hands-on experience in international Air, Ocean, and OTR freight forwarding operations is required
  • Proven experience managing transload warehouse operations and Truckload (TL) dispatch.

3) Industry Knowledge

  • Strong understanding of international air and ocean freight regulations, and customs procedures

4) Technical Skills

  • Proficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent).
  • Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP.

5) Language

  • English

6) Weekend work may be required.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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