Virtual Dispatcher Jobs in Riverside, CA (NOW HIRING)

Hours:

Shift Start Time:

Variable

Shift End Time:

Variable

AWS Hours Requirement:

8/40 - 8 Hour Shift

Additional Shift Information:

Weekend Requirements:

As Needed

On-Call Required:

No

Hourly Pay Range (Minimum - Midpoint - Maximum):

$27.500 - $30.400 - $33.530

 

This position is covered by a Collective Bargaining Agreement (CBA) with SEIU-UHW. As part of the terms of employment, employees in this role are required to join the union within 31 days of hire and remain a member (e.g. dues paying, fee paying, religious exception contributor) for the duration of the collective bargaining agreement.

What You Will Do
Transporting scheduled passengers in a hospital vehicle to Sharp Healthcare facilities and/or Sharp physician offices.
Required Qualifications

• AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED
• Passenger Transportation Endorsement (P) - Various-Employee provides certificate -REQUIRED
• Basic First Aid (BFA) Certification - Various-Call issuing training center -REQUIRED
• Commercial Driver License (CDL) Class A - CA Department of Motor Vehicles -REQUIRED
• Commercial Driver License (CDL) Class B - CA Department of Motor Vehicles -REQUIRED
• Commercial Driver License (CDL) Class C - CA Department of Motor Vehicles -REQUIRED

Preferred Qualifications

• H.S. Diploma or Equivalent
• Prior experience in transportation and working with people preferred.

Other Qualification Requirements

• AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association is required within 90 days of hire.
  Demonstrates clean driving record in accordance with the requirements of the employer DMV pull notice program and Sharp HealthCare Driver Guidelines.

Essential Functions

• Communication and Teamwork
  Consistently communicates with passengers in a positive and professional manner.
  Distributes patient survey cards (50 required at annual evaluation).
  Offers explanations and alternatives when delays are anticipated.
  Works collaboratively with all members of the team and ensures that communication is clear, accurate and professional.
  Maintains courteous and considerate relations with passengers, family members, physician office staff, and any other person who may need to be advised of patient transportation scheduling.
  Offers praise in appreciation of the work of others.
  Accepts interpersonal differences and respects the values and opinions of others.
  Wear clean, pressed uniform and name badge.
• Customer Service
  Attends staff meeting and driver training sessions.
  Uses effective skills in dealing with disabled and difficult passengers.
  Displays role model behavior which passengers can imitate.
  Demonstrates assertive respectful behavior.
• Patient Transport
  Assists passengers door-to-door and in and out of vehicles using safety precautions.
  Assures that seat belts are always used.
  Properly loads and secures wheelchairs or other mobility devices.
  Assures there is no smoking or eating in vehicle.
  Functions effectively in stressful situations.
  Completes assigned route within designated time frame.
  Immediately reports any passenger issues or problems to dispatcher.
  Communicates daily with dispatchers regarding changes in schedule.
  Ensures ongoing communication with dispatchers by having pager and charged radio while on duty.
  Does not utilize cell phones while driving. Personal cell phones may only be used during scheduled breaks.
• Vehicle Maintenance
  Performs pre-trip safety inspection on assigned vehicle.
  Completes daily vehicle maintenance and safety inspection report.
  Practices safe, defensive driving, with no at fault accidents, moving or parking violations or unsafe driving complaints.
  Immediately reports or corrects any mechanical problem with vehicle to dispatcher.
  Washes, cleans and fuels vehicle as needed.
  Consistently records mileage and other essential trip information

Knowledge, Skills, and Abilities

• Knowledge of wheelchair equipment and securement.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

H.S. Diploma or Equivalent; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association; Commercial Driver License (CDL) Class B - CA Department of Motor Vehicles; Commercial Driver License (CDL) Class A - CA Department of Motor Vehicles; Basic First Aid (BFA) Certification - Various-Call issuing training center; Passenger Transportation Endorsement (P) - Various-Employee provides certificate