ZipRecruiter

Log In

1

Virtual Call Center Manager Jobs (NOW HIRING)

Bath Concepts

Call Center Manager

Modesto, CA · On-site

Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs.

Ashley

Call Center Manager

Fredericksburg, VA · On-site

Strong understanding of call center operations and workflow management * Knowledge of how call center functions impact overall business performance * Furniture industry knowledge and repair ...

A-Star Heat & Air

Be Seen First

Call Center Manager

Dallas, TX · On-site

$55K - $65K/yr

We're looking for an experienced Call Center Manager to lead our Customer Service Representatives and Dispatch team while driving performance, accountability, and exceptional service. This is an ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsVirtual Call Center Manager Jobs

Virtual Call Center Manager information

See salary details

$29.5K

$63.8K

$109.5K

How much do virtual call center manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for virtual call center manager in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is a virtual call center manager?

A Virtual Call Center Manager is a professional responsible for overseeing the operations of a call center where agents work remotely, rather than from a physical office. Their duties include managing staff, monitoring performance metrics, ensuring high-quality customer service, and implementing technology solutions to support remote teams. They also handle scheduling, training, and resolving escalated customer issues. This role requires strong leadership, communication, and organizational skills, as well as familiarity with call center software and remote work best practices.

What are some common challenges faced by virtual call center managers and how can they be addressed?

Virtual Call Center Managers often face challenges such as maintaining team engagement, monitoring performance remotely, and ensuring consistent communication across dispersed teams. To address these, managers can implement regular video check-ins, use performance tracking software, and foster a strong team culture through virtual team-building activities. Additionally, clear communication protocols and ongoing training help ensure everyone stays aligned with company goals and service standards.

What are the key skills and qualifications needed to thrive as a virtual call center manager, and why are they important?

To thrive as a Virtual Call Center Manager, you need strong leadership, organizational skills, and experience in customer service management, typically supported by a relevant degree or equivalent experience. Familiarity with call center management software (such as Five9 or Zendesk), CRM systems, and workforce management tools is essential, and certifications like COPC or CCMP are advantageous. Excellent communication, problem-solving abilities, and the capacity to motivate remote teams are standout soft skills in this role. These skills ensure efficient operations, high team performance, and superior customer satisfaction in a virtual environment.
More about Virtual Call Center Manager jobs

What cities are hiring for Virtual Call Center Manager jobs?

Cities with the most Virtual Call Center Manager job openings:

What are the most commonly searched types of Virtual Call Center jobs?

The most popular types of Virtual Call Center jobs are:

What states have the most Virtual Call Center Manager jobs?

States with the most job openings for Virtual Call Center Manager jobs include:

What job categories do people searching Virtual Call Center Manager jobs look for?

The top searched job categories for Virtual Call Center Manager jobs are:

Virtual Call Center Manager jobs near you
Infographic showing various Virtual Call Center Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Call Center Manager

Luxury Bath Technologies

Port Huron, MI • On-site

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Call Center Manager – Port Huron, MI
Join a Growing Leader in Bath Remodeling & Accessibility Solutions

At Mobility Remodelers, we’re redefining what bath remodeling means—bringing stylish, affordable, and low-maintenance solutions to homeowners, businesses, and individuals with accessibility needs. Born from a desire to raise industry standards, we’ve earned a reputation for unmatched quality and workmanship across our full line of acrylic bath and shower systems.

We’re currently seeking an experienced Call Center Manager to lead our inside sales and scheduling team in Port Huron, MI. This is a key leadership role where you’ll help drive our continued growth, develop a high-performing team, and ensure outstanding service and efficiency in every customer interaction.

What You’ll Do:

  • Oversee daily call center operations, ensuring smooth scheduling and high-quality customer interactions

  • Recruit, hire, train, and coach a team of Call Center Representatives

  • Manage inbound and outbound calls with a focus on service and sales

  • Coordinate with our sales team to optimize appointment setting and territory coverage

  • Monitor performance metrics and drive results to meet weekly and monthly targets

  • Handle escalated customer issues with professionalism and poise

What We’re Looking For:

  • Proven leadership experience in a call center or customer service environment

  • Strong communication, problem-solving, and organizational skills

  • Ability to thrive in a fast-paced setting and lead by example

  • Proficiency with CRM and scheduling tools

  • Availability to work evenings and weekends as needed

Why Join Us?

We offer a competitive salary plus performance-based bonuses, along with the opportunity to make a meaningful impact in a growing company with a mission-driven culture.

Powered by JazzHR

duhUbdbM0z