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Call Center Director Remote Jobs (NOW HIRING)

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Call Center needs 2+ years experience Remote Call Center requires: * Salesforce * Optifacts * Lab systems Remote Call Center duties: * Provide quality customer ...

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

Remote Call Center Jacksonville, Florida, United States $ 14.00 - 15.00 (US Dollar) Call center needs 1+ years experience Call center requires: Call center Remote in Jacksonville, FL Availability to ...

Online Remote Jobs

Call Center Representative - Remote

$24/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

About the job Call Center Representative - Remote We are looking to fill remote positions for our contact center. This position is sales- oriented and provides the opportunity for you to be in ...

NextDeavor Inc.

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

This is a Remote role supporting a distributed, multi-time-zone workforce. Here's How You'll Make an Impact on the Team * Lead day-to-day operations of a fully remote call center (inbound, outbound ...

Jobs for Humanity

Call Center Agents

$15.25 - $20.25/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars We are seeking a ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

BCForward

Remote Call Center Representative

Albuquerque, NM · Remote

$17.90/hr

  • Medical

  • Dental

  • Vision

Position: CSR - Call Center Representative Worksite : Remote (Local to State of New Mexico) Tentative Start Date: Oct 5th - The client is expecting 100% attendance for the first 90-days. Project ...

Netic

Be Seen First

Call Center Manager - Remote

San Francisco, CA · Remote

$20 - $26/hr

Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands -- immediate start. We're looking for a hands-on leader with deep home services experience (HVAC, plumbing ...

Medix

Remote Call Center Representative

Pearland, TX · On-site +1

$15 - $16.80/hr

Healthcare Call Center Representative Fully Remote | Full-Time | Contract-to-Hire Employment Type: Contract-to-Hire (3-4 month contract through Medix) Pay Rate: $16.80/hour Start Dates: August 3rd & ...

AppleOne

Remote Call Center Representative

Avenel, NJ · Remote

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary Our team is seeking reliable and professional Remote Call Center Representatives to support a large healthcare insurance enrollment program. Representatives will assist callers with ...

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$44K

$103K

$160K

How much do call center director remote jobs pay per year?

As of Aug 16, 2026, the average yearly pay for call center director remote in the United States is $103,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $120,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center director remote?

To thrive as a Call Center Director (Remote), you need extensive experience in call center management, leadership abilities, and a solid understanding of customer service operations, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, workforce management software, and analytics tools is typically required, along with certifications like CCXP or Six Sigma being advantageous. Outstanding communication, strategic thinking, and motivational skills help build high-performing remote teams and foster a positive work culture. These skills and qualifications are essential for driving operational excellence, achieving service targets, and ensuring customer satisfaction in a virtual environment.

What does a call center director remote do?

A Call Center Director Remote oversees the operations of a call center while working from a remote location. They are responsible for managing staff, setting performance goals, implementing strategies to improve customer service, and ensuring that the center meets its targets. The director also works closely with other departments to coordinate activities, analyzes data to monitor performance, and develops training programs for agents. In a remote setting, they must also ensure effective communication and maintain a strong team culture despite physical distance.

What are some common challenges faced by a remote call center director, and how can they be addressed?

A remote Call Center Director often encounters challenges related to team engagement, performance monitoring, and maintaining consistent communication across geographically dispersed staff. To address these, it's important to implement robust digital communication tools, set clear performance metrics, and foster a culture of transparency and regular feedback. Leveraging virtual team-building activities and routine video meetings also helps maintain morale and collaboration, ensuring that remote teams remain cohesive and aligned with organizational goals.
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What cities are hiring for Call Center Director Remote jobs?

Cities with the most Call Center Director Remote job openings:

What states have the most Call Center Director Remote jobs?

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Call Center Director Remote jobs near you
Infographic showing various Call Center Director Remote job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $103,011 per year, or $49.5 per hour.

Remote Call Center Supervisor

Pridestaff

Atlanta, GA • Remote

$28/hr

Full-time

Posted 4 days ago

Job description

Remote Call Center Supervisor

Shifts: Vary
Training: Monday - Friday, 9:00 AM - 6:00 PM (Remote)
Normal: Monday - Friday, 8:00 AM - 8:00 PM (Remote)

**Must be available for any 8hr shifts within the 12 hour range, Holidays, and Weekends when business needs arise**

Pay Rate: $28/hour
Experience: 5 years of experience in a call center supervisor role. 
For immediate consideration, please apply with your up-to-date resume!


Remote Call Center Supervisor Job Summary: Work collaboratively to lead, coach, and support a team of virtual customer service representatives. Oversee daily call center operations, queue management, and service level agreement (SLA) adherence. 


Remote Call Center Supervisor Responsibilities:

  • Direct, mentor, and motivate a team of remote customer service representatives to ensure daily, weekly, and monthly performance goals are met.
  • Manage real-time call queue metrics, agent adherence, and operational adjustments.
  • Complete operational documentation, performance reports, and team metrics tracking.


Remote Call Center Supervisor Skills:

  • Excellent communication skills.
  • Must be computer savvy.
  • Possess strong leadership and coaching skills.
  • Proven ability to manage remote teams and handle escalations.


Remote Call Center Supervisor Requirements:

  • Must have a reliable high-speed internet connection and a dedicated, quiet work environment.
  • Proven minimum of 5 years of experience in a Call Center Supervisor or Team Lead role.
  • Strong technical proficiency with CRM software.
  • Demonstrated ability to lead, motivate, and manage a remote workforce independently.
  • Exceptional organizational, problem-solving, and written/verbal communication skills.


Benefits Of Working With PrideStaff:

  •  Medical, Rx, and Wellness Benefits
  •  Dental and Vision Plan Options
  •  Short-term Disability
  •  401(k) Retirement Plan
  •  Holiday Pay


Join Us.
PrideStaff Company Overview:
PrideStaff wants you to Succeed! We have dedicated Consultants that provide employment market insights and resources! We offer the support you need along the way. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.

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About PrideStaff

Sourced by ZipRecruiter

Accountability of local ownership along with the resources and expertise that the $200m national organization of PrideStaff backing us has. Therese is involved in all day-to-day operations. She leads a dynamic team of recruiters who together are focused on ensuring both clients and candidates have an exceptional experience. When you call the office, it is not unusual that Therese will answer the phone. Along with her team, she conducts interviews and helps with the hiring process. Additionally, PrideStaff’s 80+ other locations across the United States gives us resources not available to most other local staffing firms. It’s not what we say about ourselves that matters…it’s what has been said in our over 3,800 client testimonials that we’ve received over the years that matters.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Fresno, CA, US

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