ZipRecruiter

Log In

2

Call Center Director Remote Jobs in Raleigh, NC (NOW HIRING)

EmergeOrtho

Call Center Specialist

Durham, NC · On-site +1

$15.25 - $19/hr

Join EmergeOrtho as a Call Center Specialist - Work from Home! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices

EmergeOrtho

Call Center Specialist

Durham, NC · On-site +1

$15.25 - $19/hr

Description Join EmergeOrtho as a Call Center Specialist - Work from Home! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center

MDS Communications

Remote Call Center Sales Rep

Cary, NC · Remote

$15 - $16/hr

Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center

next page

Showing results 1-20

All JobsCall Center Director Remote JobsCall Center Director Remote Jobs in Raleigh, NC

Call Center Director Remote information

See Raleigh, NC salary details

$42.8K

$100.1K

$155.5K

How much do call center director remote jobs pay per year?

As of Jun 14, 2026, the average yearly pay for call center director remote in Raleigh, NC is $100,135.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,100.00 and $116,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Director (Remote), and why are they important?

To thrive as a Call Center Director (Remote), you need extensive experience in call center management, leadership abilities, and a solid understanding of customer service operations, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, workforce management software, and analytics tools is typically required, along with certifications like CCXP or Six Sigma being advantageous. Outstanding communication, strategic thinking, and motivational skills help build high-performing remote teams and foster a positive work culture. These skills and qualifications are essential for driving operational excellence, achieving service targets, and ensuring customer satisfaction in a virtual environment.

What does a Call Center Director Remote do?

A Call Center Director Remote oversees the operations of a call center while working from a remote location. They are responsible for managing staff, setting performance goals, implementing strategies to improve customer service, and ensuring that the center meets its targets. The director also works closely with other departments to coordinate activities, analyzes data to monitor performance, and develops training programs for agents. In a remote setting, they must also ensure effective communication and maintain a strong team culture despite physical distance.

What are some common challenges faced by a remote Call Center Director, and how can they be addressed?

A remote Call Center Director often encounters challenges related to team engagement, performance monitoring, and maintaining consistent communication across geographically dispersed staff. To address these, it's important to implement robust digital communication tools, set clear performance metrics, and foster a culture of transparency and regular feedback. Leveraging virtual team-building activities and routine video meetings also helps maintain morale and collaboration, ensuring that remote teams remain cohesive and aligned with organizational goals.
What are popular job titles related to Call Center Director Remote jobs in Raleigh, NC? For Call Center Director Remote jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Call Center Director Remote jobs in Raleigh, NC look for? The top searched job categories for Call Center Director Remote jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Call Center Director Remote jobs? Cities near Raleigh, NC with the most Call Center Director Remote job openings:
Call Center Director Remote jobs near you
Infographic showing various Call Center Director Remote job openings in Raleigh, NC as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% Remote job distribution, with an average salary of $100,135 per year, or $48.1 per hour.
Call Center Specialist

Call Center Specialist

EmergeOrtho

Durham, NC • On-site, Remote

$15.25 - $19/hr

Full-time

Posted 22 days ago

EmergeOrtho rating

6.5

Company rating: 6.5 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

593rd of 872 rated healthcare providers

Job description

Join EmergeOrtho as a Call Center Specialist - Work from Home!

EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, the Triangle region is seeking a Call Center Specialist to join their team. Our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and reschedule services and assist with related administrative tasks.

Why Join EmergeOrtho?

  • Hiring Immediately - Start your new career without delay
  • Paid Training - Get fully equipped for success from day one with comprehensive, paid training
  • Potential for Remote Work - Start with in-office training, with the opportunity to transition to remote work

Who Should Apply?

If you're a strong communicator, enjoy helping others, and excel in a high-energy environment, we want to hear from you! Whether you have prior call center experience or are looking to grow in a healthcare setting, this is your opportunity to be part of something meaningful. Apply today and help shape the future of orthopedic care - one call at a time!

What EmergeOrtho employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

EmergeOrtho logo

About EmergeOrtho

Sourced by ZipRecruiter

Our Mission Drives Us EmergeOrtho is committed to being the trusted leader in innovative, quality-focused, comprehensive musculoskeletal care. This foundational focus motivates us daily. Our Culture Balances Us Many employers talk about work/life balance. We put it into action. The retention rate of our staff is excellent, speaking volumes about employee satisfaction. Not only do our providers find it professionally stimulating to stay up to date on surgical techniques, nonsurgical treatments, and state-of-the-art equipment—they express overwhelming contentment with the lifestyle they enjoy in their nonworking hours. See how we make working here meaningful and fun.

Company size

1,001 - 5,000 Employees

Headquarters location

Durham, NC, US

Social media

Facebook

View All EmergeOrtho Jobs

Apply