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Evening Att Call Center Jobs in Raleigh, NC (NOW HIRING)

Test Center Administrator (FT)

Raleigh, NC · On-site

$13 - $15.50/hr

Occasional evening hours required. Possible, Sunday hours. * Our ideal candidate demonstrates ... Minimum of one year of customer service experience required, in person (call center, retail ...

Test Center Administrator (FT)

Raleigh, NC · On-site

$13 - $15.50/hr

Occasional evening hours required. Possible, Sunday hours. * Our ideal candidate demonstrates ... Minimum of one year of customer service experience required, in person (call center, retail ...

Test Center Administrator (FT)

Raleigh, NC · On-site

$13 - $15.50/hr

Occasional evening hours required. Possible, Sunday hours. * Our ideal candidate demonstrates ... Minimum of one year of customer service experience required, in person (call center, retail ...

Previous call center or retail support experience is a plus. What We Offer * Competitive starting ... Employee Profit Sharing Program * 50% AT&T wireless discount * Paid training * Advancement ...

Previous call center or retail support experience is a plus. What We Offer * Competitive starting ... Employee Profit Sharing Program * 50% AT&T wireless discount * Paid training * Advancement ...

Previous call center or retail support experience is a plus. What We Offer * Competitive starting ... Employee Profit Sharing Program * 50% AT&T wireless discount * Paid training * Advancement ...

Previous call center or retail support experience is a plus. What We Offer * Competitive starting ... Employee Profit Sharing Program * 50% AT&T wireless discount * Paid training * Advancement ...

Previous call center or retail support experience is a plus. What We Offer * Competitive starting ... Employee Profit Sharing Program * 50% AT&T wireless discount * Paid training * Advancement ...

Previous call center or retail support experience is a plus. What We Offer * Competitive starting ... Employee Profit Sharing Program * 50% AT&T wireless discount * Paid training * Advancement ...

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Evening Att Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do evening att call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for evening att call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Evening Att Call Center vs Customer Service Representative?

AspectEvening Att Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Work EnvironmentCall center setting, evening shifts, inbound/outbound callsOffice or remote, customer interaction via phone or chat
Employer & IndustryCall centers, telecommunication, retail, healthcareVarious industries including retail, finance, tech
Search & Comparison IntentRoles with evening shifts in call centersCustomer support roles in different industries

The Evening Att Call Center primarily involves working evening shifts in a call center environment, focusing on inbound or outbound calls. Customer Service Representatives also handle customer interactions but may work during regular hours or remotely across various industries. Both roles require communication skills and basic credentials, but the Evening Att Call Center emphasizes shift timing and call center experience.

What cities near Raleigh, NC are hiring for Evening Att Call Center jobs?

Cities near Raleigh, NC with the most Evening Att Call Center job openings:

Contractor

Re-posted 14 days ago


Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Genesys Call Center Engineer 


On behalf of our client, Procom Services is searching for a Genesys Call Center Engineer for a contract opportunity in Durham, NC. 


Genesys Call Center Engineer Job Details


The Contact Center Engineer is accountable for the strategy, planning, design, project execution, and overall health of the IT infrastructure systems. This role leads operational and project support for the delivery and operations team that provides a managed service for telephony and contact centers technologies.


Genesys Call Center Engineer Mandatory Skills


Professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, URS, Tserver, Datamart, Infomart, Contact Center Analyzer, Call Concentrator, Stat Server, Genesys high availability architecture, Multi Channel Routing (MCR), Web Chat, Email Routing, GPlus Adapter for Siebel. 

In-depth knowledge and experience with Avaya ACD(EAS), IVR, CMS, CentreVu, Vectoring deployed on Avaya's Communication Manager platform, AT&T Route IT, Toll free routing with advanced features. 

Experience with call center (ACD & Vectoring), workforce management, IVR, CTI, speech recognition, quality monitoring, skills, Intelligent Call Routing, IXC/LEC routing methodologies and experience with Avaya, or Genesys telephony systems related to contact center applications are preferred. 

Experience with Nuance, SpeechWorks, or ScanSoft speech application design and/or development experience desirable, but not mandatory. 

Experience with Siebel CRM integration, VXML programming or SQL/Oracle query languages a plus. 

Detailed understanding of enterprise system interactions and integrations

Genesys 7 or 8 GCP-CIV or Genesys GCP-DIV or Genesys GCP-CVE, Avaya ACS Design-Contact Center or Cisco CCNA certifications or above a plus

Strong understanding of networking technologies including; TCP/IP, DHCP, TFTP, VLAN, QoS, VoIP, 

Understanding of IP addressing schemes and VLAN designs. 

Experience with configuration and implementation of data switches and routers; knowledge of Cisco a plus. 

Ability to analyze end-to-end TCP/IP protocol trace to identify network connectivity issues is a strong plus

Experience with such diagnostic tools as Ethereal, PC Anywhere, and NetIQ. 

Proficiency in downloading software, firmware, updates and patches to communications products; 

Overall knowledge of Avaya S8xxx platform and Communication Manager is highly desirable; Avaya

Familiarity with PC-based apps a plus (i.e.: IP Softphone, IP Agent, Softconsole) 


Genesys Call Center Engineer Start Date


ASAP


Genesys Call Center Engineer Assignment Length


6 Months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.