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Virtual Call Center Manager Jobs in Arizona (NOW HIRING)

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

... management (CRM) software - Ability to work in a fast-paced, high-volume environment Working Conditions: This is a temporary, full-time position with a flexible schedule. The call center operates ...

Tango Care

Call Center Representative (Remote)

Phoenix, AZ · On-site +1

$14.50 - $18.25/hr

Description tango is a leader in the home health management industry and is preparing for ... The Call Center Representative is responsible for answering incoming calls, acting as a liaison to ...

New

LHH US

Call Center Rep

Mesa, AZ

$21 - $22/hr

Call Center Rep LHH Recruitment is partnering with a company near Mesa who is supporting a call ... Comfortable managing both B2C and B2B interactions * Ability to multitask and work in a fast-paced ...

LHH US

Call Center Rep

Mesa, AZ

$21 - $22/hr

Call Center Rep LHH Recruitment is partnering with a company near Mesa who is supporting a call ... Comfortable managing both B2C and B2B interactions * Ability to multitask and work in a fast-paced ...

Swift Transportation

Call Center Specialist

Phoenix, AZ · On-site

$21/hr

... Call Center Specialist: * 401(K) * Overtime Eligible * Medical, Dental, Vision, Disability ... virtual Master card. * Act as liaison for internal communications between designated department ...

Collabera

Fraud Analyst (Call Center)

Phoenix, AZ

$18 - $22/hr

... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...

CoolSys

Representative 3, Call Center

Phoenix, AZ

$19.71 - $25.48/hr

Escalate customer issues/concerns to the Call Center Supervisor/Manager as needed. * Conducts ... department training as needed. * Carries out all responsibilities in an honest, ethical, and ...

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All JobsCall Center JobsVirtual Call Center Manager JobsVirtual Call Center Manager Jobs in Arizona

Virtual Call Center Manager information

See Arizona salary details

$27.5K

$59.5K

$102K

How much do virtual call center manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for virtual call center manager in Arizona is $59,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $69,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Virtual Call Center Managers and how can they be addressed?

Virtual Call Center Managers often face challenges such as maintaining team engagement, monitoring performance remotely, and ensuring consistent communication across dispersed teams. To address these, managers can implement regular video check-ins, use performance tracking software, and foster a strong team culture through virtual team-building activities. Additionally, clear communication protocols and ongoing training help ensure everyone stays aligned with company goals and service standards.

What are the key skills and qualifications needed to thrive as a Virtual Call Center Manager, and why are they important?

To thrive as a Virtual Call Center Manager, you need strong leadership, organizational skills, and experience in customer service management, typically supported by a relevant degree or equivalent experience. Familiarity with call center management software (such as Five9 or Zendesk), CRM systems, and workforce management tools is essential, and certifications like COPC or CCMP are advantageous. Excellent communication, problem-solving abilities, and the capacity to motivate remote teams are standout soft skills in this role. These skills ensure efficient operations, high team performance, and superior customer satisfaction in a virtual environment.

What is a Virtual Call Center Manager?

A Virtual Call Center Manager is a professional responsible for overseeing the operations of a call center where agents work remotely, rather than from a physical office. Their duties include managing staff, monitoring performance metrics, ensuring high-quality customer service, and implementing technology solutions to support remote teams. They also handle scheduling, training, and resolving escalated customer issues. This role requires strong leadership, communication, and organizational skills, as well as familiarity with call center software and remote work best practices.
What are the most commonly searched types of Virtual Call Center jobs in Arizona? The most popular types of Virtual Call Center jobs in Arizona are:
What are popular job titles related to Virtual Call Center Manager jobs in Arizona? For Virtual Call Center Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center Manager jobs in Arizona look for? The top searched job categories for Virtual Call Center Manager jobs in Arizona are:
What cities in Arizona are hiring for Virtual Call Center Manager jobs? Cities in Arizona with the most Virtual Call Center Manager job openings:
Virtual Call Center Manager jobs near you
Infographic showing various Virtual Call Center Manager job openings in Arizona as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 82% Full Time, 11% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $59,486 per year, or $28.6 per hour.
Work From Home - Virtual Outbound Call Center Representatives

Work From Home - Virtual Outbound Call Center Representatives

Windy City Call Center

Phoenix, AZ • On-site, Remote

$15 - $17/hr

Full-time

PTO

Posted 6 days ago

Job description

Responsive recruiter
We are looking for motivated and reliable Virtual Call Center Representatives to join our growing team. This is an excellent opportunity to work from home while representing top-rated home improvement brands in a professional, fast-paced environment.
We are committed to setting our employees up for success. Placement will be based on your qualifications and fit so you can start in the position where you will thrive.
About the Position
As a Virtual Outbound Call Center Representative, you will contact prospective homeowners who have expressed interest in specific home improvement services. Your goal is to build rapport, confirm details, and schedule appointments. There is no cold calling and no selling involved.
This is a remote position that requires focus, consistency, and professionalism.
Schedule
• Monday through Friday between 9:00 AM and 7:00 PM Central Time
• One weekend day required (minimum of 4 hours)
• Fixed schedule, but you may build within company hours
Requirements
• Outbound call center experience is required
• Strong communication and listening skills
• Professional and courteous phone presence
• Ability to meet and exceed goals and performance metrics
• Comfortable multitasking between phone conversations and computer systems
• 35 WPM minimum typing speed
• Quick to apply feedback and eager to improve
• Reliable and self-motivated with a positive team attitude
• Able to commit to a consistent Full time work schedule
Pay and Benefits
• $15.00 - $17.00 per hour based on experience
• Pay increase after 30 days of employment
• Paid Time Off (PTO) after 90 days for both full-time and part-time employees
• Paid online training
• Career advancement opportunities - many of our team members have moved into management roles
Home Office and Technical Requirements
You will log into our system from home using your own computer and internet connection. No personal phone is required.
All applicants must meet the following technical requirements:
• High-speed wired internet connection (Wi-Fi not accepted; must plug directly into modem)
• Windows 11 or higher operating system with at least 8 GB of RAM and a 2.10 GHz or higher processor
• Webcam for virtual meetings and training
• Microsoft Office or OpenOffice, and either Chrome, Firefox, or Safari browsers
• Headset provided after hire
If you are excited about this opportunity, we want to hear from you! Applying is quick and easy - click below to get started now. Please fill out this application from the home computer that you would use if you were hired for this position.
By pressing "apply", you give us consent to follow-up with you about this job opportunity by call, pre recorded message or text message at the phone number above and that contact may be through an automated system or manually dialed. Consent to contact your cell phone is not required. If you prefer for us to not contact your cell phone, please provide another number. You also give us consent to contact you about this job opportunity and future job opportunities by email.
Compensation: $15.00 - $17.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Windy City Call Center LLC
We are headquartered in the northwest suburbs of Chicago and are experiencing exceptional growth. This position will be a part of the Windy City Call center team which is one of the fastest growing parts of our business. We support our clients with inbound and outbound call center services in education, home improvement, insurance and other business verticals. Our clients utilize our seasoned representatives to make outbound calls on their behalf to qualify the inquiries they receive from any number of sources. We call verify these leads and transfer the interested prospects to their call centers.
Company Website:

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