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Call Center Supervisor Jobs in Arizona (NOW HIRING)

Teleperformance

Call Center Supervisor

Scottsdale, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Purpose Develop, implement, assess and improve day-to-day operations of inbound call centers in ... Perform other related duties and assignments as required and as assigned by supervisor or other ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ is a leading staffing agency that specializes in connecting talented individuals with rewarding ...

Global Channel Management

Call Center Rep

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Rep Phoenix, Arizona, United States $ 18.00 - 19.00 (US Dollar) Call Center Rep needs 6 months of call center experience Call Center Rep requires: * Strong computer and phone skills.

Peraton

Call Center Shift Supervisor

Fort Huachuca, AZ

$51K - $82K/yr

Responsibilities Peraton is looking for a Call Center Shift Supervisor to help support the Action Request Center (ARC) for our Customer. This is a great opportunity to support a Mission Critical ...

BCForward

Call Center Representative

Chandler, AZ · On-site

$21/hr

  • Medical

  • Dental

  • Vision

Call Center CSR Location: Chandler, AZ 85224 Duration: 12 Months Contract We are seeking a Customer ... Utilize the call-out line and communicate with supervisor and vendor. Up to 16 hours within the ...

Peraton

Call Center Shift Supervisor

Fort Huachuca, AZ · On-site

$51K - $82K/yr

Responsibilities Peraton is looking for a Call Center Shift Supervisor to help support the Action Request Center (ARC) for our Customer. This is a great opportunity to support a Mission Critical ...

Peraton

Call Center Shift Supervisor

Fort Huachuca, AZ · On-site

$51K - $82K/yr

Responsibilities Peraton is looking for a Call Center Shift Supervisor to help support the Action Request Center (ARC) for our Customer. This is a great opportunity to support a Mission Critical ...

Alphabe Insight

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

Collabera

Fraud Analyst (Call Center)

Phoenix, AZ

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Typically reports to Fraud Detection/Prevention Supervisor Pay Rate Basis: * Tier I: Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier III: No Call ...

Alphabe Insight Inc

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Limitless East Marketing

Call Center Agent

Phoenix, AZ

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

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All JobsCall Center Supervisor JobsCall Center Supervisor Jobs in Arizona

Call Center Supervisor information

See Arizona salary details

$27.5K

$59.5K

$102K

How much do call center supervisor jobs pay per year?

As of Aug 18, 2026, the average yearly pay for call center supervisor in Arizona is $59,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $69,900.00 per year, depending on experience, location, and employer.

What is a call center supervisor?

Call Center Supervisors are professionals responsible for overseeing the daily operations of a call center team. They manage and support customer service representatives, monitor performance, handle escalated issues, and ensure quality service is delivered to customers. Their duties often include scheduling shifts, training staff, providing feedback, and implementing procedures to improve efficiency and customer satisfaction. Effective Call Center Supervisors play a key role in maintaining high morale and achieving organizational goals.

What are the key skills and qualifications needed to thrive as a call center supervisor, and why are they important?

To thrive as a Call Center Supervisor, you need strong leadership abilities, customer service expertise, and experience in call center operations, often backed by a relevant associate or bachelor’s degree. Familiarity with call center software (such as CRM systems and workforce management tools) and reporting platforms is typically required. Excellent communication, problem-solving, and conflict resolution skills are vital for effectively managing teams and handling escalated customer issues. These skills ensure efficient team performance, high customer satisfaction, and the achievement of organizational targets.

What are some common challenges faced by call center supervisors and how can they be effectively managed?

Call Center Supervisors often encounter challenges such as high employee turnover, maintaining team motivation, and handling escalated customer issues. To effectively manage these challenges, supervisors focus on building strong communication channels, providing regular feedback, and offering ongoing training opportunities for their team members. Implementing clear performance metrics and fostering a supportive work environment also play a key role in reducing stress and improving overall team productivity. Collaboration with other departments, such as quality assurance and human resources, can further help address operational issues and create a positive, solution-oriented workplace.

What is the difference between Call Center Supervisor vs Customer Service Manager?

AspectCall Center SupervisorCustomer Service Manager
ResponsibilitiesOversees daily call center operations, manages agents, ensures quality serviceDevelops customer service strategies, manages teams, improves customer satisfaction
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeBachelor's degree often preferred; experience in customer service
Work EnvironmentCall centers, customer support centersCorporate offices, customer service departments
Industry UsageCommonly used in call centers and support centersUsed across various industries with customer service teams

The main difference between a Call Center Supervisor and a Customer Service Manager lies in scope and focus. Call Center Supervisors primarily oversee daily operations and agent performance within call centers, while Customer Service Managers develop broader strategies to enhance overall customer satisfaction across multiple channels. Both roles require similar credentials and are integral to customer support teams, but their responsibilities and work environments differ slightly.

How much do call center supervisors make in the US?

Call center supervisors in the US typically earn an average salary of around $50,000 to $65,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and whether the role involves managing large teams or specialized customer service functions.

What are the most commonly searched types of Call Center Supervisor jobs in Arizona?

The most popular types of Call Center Supervisor jobs in Arizona are:

What are popular job titles related to Call Center Supervisor jobs in Arizona?

For Call Center Supervisor jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Call Center Supervisor jobs in Arizona look for?

The top searched job categories for Call Center Supervisor jobs in Arizona are:

What cities in Arizona are hiring for Call Center Supervisor jobs?

Cities in Arizona with the most Call Center Supervisor job openings:

What are popular job titles related to Call Center Supervisor jobs in AZ?

For Call Center Supervisor jobs in AZ, the most frequently searched job titles are:

Call Center Supervisor jobs near you
Infographic showing various Call Center Supervisor job openings in Arizona as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $59,486 per year, or $28.6 per hour.

$23/Hr. Remote Call Center Supervisor (FLORIDA RESIDENTS)

RemX

Phoenix, AZ • On-site, Remote

$23/hr

Full-time

Posted 8 days ago

Job description

Are you a leader who can motivate, mentor, and deliver results?
Join our team as a Seasonal Call Center Supervisor and play a key role in elevating customer satisfaction, employee performance, and operational success.
Position: Work From Home Call Center Supervisor
  • Start Date: September 2026
  • Equipment Provided and Shipped directly to your home
  • Paid Training Included
  • Weekly pay/Full time hours
  • Benefits offered DAY ONE
  • Schedule: Must be able to work any 8-hour shift assigned to you Monday-Friday between 8 AM-9PM EST.

Key Responsibilities
  • Lead, coach, and support remote call center agents to ensure high-quality service delivery.
  • Act as the liaison between clients, leadership teams, and call center staff.
  • Monitor daily call flow, performance metrics, and service levels.
  • Conduct virtual team meetings, training sessions, and performance reviews.
  • Resolve escalated issues and ensure timely follow-up with customers and partners.
  • Maintain accurate documentation, reporting, and communication logs.
  • Collaborate with leadership to improve processes, workflows, and customer satisfaction.

Requirements: MUST HAVE 1 year or more of RECENT call center Leadership experience
(NO EXCEPTIONS)
  • Recent experience in leadership with awesome communication, and conflict-resolution skills.
  • Ability to work any shift within 8 AM-9 PM EST/CST, Monday-Friday.
  • Tech-savvy and comfortable navigating multiple systems.
  • Reliable high-speed internet and quiet workspace. (NO MOBILE HOTSPOTS ALLOWED)

***Must be located in a one of the following approved US states- OHIO, ARKANSAS, FLORIDA, NEVADA , KANSAS, WEST VIRGINIA,TENNESSEE, GEORGIA, MISSOURI, LOUISIANA, OKLAHOMA, MISSISSIPPI, ALABAMA and TEXAS***
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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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