Support senior team members in managing VIP accounts and interactions * Learn how to identify customer needs, preferences, and behaviors Data & Insights * Analyze basic customer activity and ...
Support senior team members in managing VIP accounts and interactions * Learn how to identify customer needs, preferences, and behaviors Data & Insights * Analyze basic customer activity and ...
VIP Account Advisor
New Brighton, MN · On-site
$25 - $31.25/hr
Advise clients regarding insurance coverage and risk management issues. * Process policy changes ... account reviews for each assigned client (30-40%) 3. Work with existing clients to round accounts ...
VIP Account Advisor
New Brighton, MN · On-site
$25 - $31.25/hr
Advise clients regarding insurance coverage and risk management issues. * Process policy changes ... account reviews for each assigned client (30-40%) 3. Work with existing clients to round accounts ...
VIP Specialist - Events
Hollywood, FL · On-site
Support VIP Account Managers and VIP Account Executives with guest communication and event preparation. * Greet and engage guests on-site to ensure a seamless, high-touch experience aligned with Hard ...
VIP Specialist - Events
Hollywood, FL · On-site
Support VIP Account Managers and VIP Account Executives with guest communication and event preparation. * Greet and engage guests on-site to ensure a seamless, high-touch experience aligned with Hard ...
VIP Associate Account Manager
$124K - $129K/yr
Overview Fanatics Betting & Gaming is seeking a VIP Associate Account Manager to cultivate and grow relationships with some of our most valuable customers. You will own a portfolio of VIP players ...
VIP Associate Account Manager
$124K - $129K/yr
Overview Fanatics Betting & Gaming is seeking a VIP Associate Account Manager to cultivate and grow relationships with some of our most valuable customers. You will own a portfolio of VIP players ...
VIP Associate
Hollywood, FL · On-site
Where appropriate work collaboratively with and manage successful relationships between HRD VIP group and other internal VIP account managers. * Collect and record information on customer wallet ...
VIP Associate
Hollywood, FL · On-site
Where appropriate work collaboratively with and manage successful relationships between HRD VIP group and other internal VIP account managers. * Collect and record information on customer wallet ...
VIP Associate Account Manager
Philadelphia, PA · On-site
$124K - $129K/yr
Overview Fanatics Betting & Gaming is seeking a VIP Associate Account Manager to cultivate and grow relationships with some of our most valuable customers. You will own a portfolio of VIP players ...
VIP Associate Account Manager
Philadelphia, PA · On-site
$124K - $129K/yr
Overview Fanatics Betting & Gaming is seeking a VIP Associate Account Manager to cultivate and grow relationships with some of our most valuable customers. You will own a portfolio of VIP players ...
VIP Engagement Executive
Uncasville, CT · On-site
Three years of experience in VIP account management, customer relationship management, or a similar high-touch, revenue-driven role within iGaming, casino, or hospitality environments. * Demonstrated ...
VIP Engagement Executive
Uncasville, CT · On-site
Three years of experience in VIP account management, customer relationship management, or a similar high-touch, revenue-driven role within iGaming, casino, or hospitality environments. * Demonstrated ...
About You: * 1-3 years of experience in Casino Hosting, VIP Account Management, or luxury relationship management (Hospitality, Sales, or Premium Concierge). * Sharp Commercial Instincts: You ...
About You: * 1-3 years of experience in Casino Hosting, VIP Account Management, or luxury relationship management (Hospitality, Sales, or Premium Concierge). * Sharp Commercial Instincts: You ...
VIP Consignment Key Account Manager
New York, NY · On-site
$65K - $75K/yr
We are looking for a VIP Consignment Key Account Manager who thrives in a fast-paced environment, excels at building relationships, and is driven by new business acquisition. The primary focus of ...
VIP Consignment Key Account Manager
New York, NY · On-site
$65K - $75K/yr
We are looking for a VIP Consignment Key Account Manager who thrives in a fast-paced environment, excels at building relationships, and is driven by new business acquisition. The primary focus of ...
MSP Technical Account Manager
Glendale, CA · On-site
$72K - $100K/yr
VIP IT, Inc. Location: Los Angeles, CA (Hybrid - Must reside on West Coast) Job Type: Full-time ... Account Manager (TAM) who acts as a trusted advisor , drives long-term client success , and ...
Quick apply
MSP Technical Account Manager
Glendale, CA · On-site
$72K - $100K/yr
VIP IT, Inc. Location: Los Angeles, CA (Hybrid - Must reside on West Coast) Job Type: Full-time ... Account Manager (TAM) who acts as a trusted advisor , drives long-term client success , and ...
About You: * 1-3 years of experience in Casino Hosting, VIP Account Management, or luxury relationship management (Hospitality, Sales, or Premium Concierge). * Sharp Commercial Instincts: You ...
About You: * 1-3 years of experience in Casino Hosting, VIP Account Management, or luxury relationship management (Hospitality, Sales, or Premium Concierge). * Sharp Commercial Instincts: You ...
Casino VIP Host
Charleston, WV · Remote
About You: * 1-3 years of experience in Casino Hosting, VIP Account Management, or luxury relationship management (Hospitality, Sales, or Premium Concierge). * Sharp Commercial Instincts: You ...
Quick apply
Casino VIP Host
Charleston, WV · Remote
About You: * 1-3 years of experience in Casino Hosting, VIP Account Management, or luxury relationship management (Hospitality, Sales, or Premium Concierge). * Sharp Commercial Instincts: You ...
Casino VIP Host
Miami, FL · On-site
About You: * 1-3 years of experience in Casino Hosting, VIP Account Management, or luxury relationship management (Hospitality, Sales, or Premium Concierge). * Sharp Commercial Instincts: You ...
Quick apply
Casino VIP Host
Miami, FL · On-site
About You: * 1-3 years of experience in Casino Hosting, VIP Account Management, or luxury relationship management (Hospitality, Sales, or Premium Concierge). * Sharp Commercial Instincts: You ...
VIP Host
Cherry Hill, NJ · Remote
Successfully execute assigned key VIP sales KPIs. * Manage all aspects of the relationship with ... other account management. * Excellent computer skills with an emphasis on Excel, excellent ...
VIP Host
Cherry Hill, NJ · Remote
Successfully execute assigned key VIP sales KPIs. * Manage all aspects of the relationship with ... other account management. * Excellent computer skills with an emphasis on Excel, excellent ...
VIP Host
Philadelphia, PA · Remote
Successfully execute assigned key VIP sales KPIs. * Manage all aspects of the relationship with ... other account management. * Excellent computer skills with an emphasis on Excel, excellent ...
VIP Host
Philadelphia, PA · Remote
Successfully execute assigned key VIP sales KPIs. * Manage all aspects of the relationship with ... other account management. * Excellent computer skills with an emphasis on Excel, excellent ...
Online Gaming, Casino Hosting, VIP Account Management, or Player Development * Proven Outbound Hunter: You have a track record of identifying, pursuing, and closing high-net-worth relationships ...
Quick apply
Online Gaming, Casino Hosting, VIP Account Management, or Player Development * Proven Outbound Hunter: You have a track record of identifying, pursuing, and closing high-net-worth relationships ...
Online Gaming, Casino Hosting, VIP Account Management, or Player Development * Proven Outbound Hunter: You have a track record of identifying, pursuing, and closing high-net-worth relationships - you ...
Online Gaming, Casino Hosting, VIP Account Management, or Player Development * Proven Outbound Hunter: You have a track record of identifying, pursuing, and closing high-net-worth relationships - you ...
Online Gaming, Casino Hosting, VIP Account Management, or Player Development * Proven Outbound Hunter: You have a track record of identifying, pursuing, and closing high-net-worth relationships - you ...
Online Gaming, Casino Hosting, VIP Account Management, or Player Development * Proven Outbound Hunter: You have a track record of identifying, pursuing, and closing high-net-worth relationships - you ...
Online Gaming, Casino Hosting, VIP Account Management, or Player Development * Proven Outbound Hunter: You have a track record of identifying, pursuing, and closing high-net-worth relationships ...
Quick apply
Online Gaming, Casino Hosting, VIP Account Management, or Player Development * Proven Outbound Hunter: You have a track record of identifying, pursuing, and closing high-net-worth relationships ...
ACCOUNT MANAGER
Prescott Valley, AZ · On-site
... sales, and account management. Located in and around the Prescott, AZ area. SCHEDULE: * Monday ... Inventory Software (VIP); Order Processing Systems (VIP); Word Processing Software (Word)
Quick apply
ACCOUNT MANAGER
Prescott Valley, AZ · On-site
... sales, and account management. Located in and around the Prescott, AZ area. SCHEDULE: * Monday ... Inventory Software (VIP); Order Processing Systems (VIP); Word Processing Software (Word)
Vip Account Manager information
See salary details
$29.5K - $36.5K
5% of jobs
$36.5K - $43.4K
11% of jobs
$47.6K is the 25th percentile. Wages below this are outliers.
$43.4K - $50.4K
15% of jobs
$50.4K - $57.3K
14% of jobs
The median wage is $60K / yr.
$57.3K - $64.3K
14% of jobs
$64.3K - $71.2K
12% of jobs
$75.1K is the 75th percentile. Wages above this are outliers.
$71.2K - $78.2K
9% of jobs
$78.2K - $85.1K
7% of jobs
$85.1K - $92.1K
6% of jobs
$92.1K - $99K
4% of jobs
$99K - $106K
3% of jobs
$29.5K
$65.8K
$106K
How much do vip account manager jobs pay per year?
What is the highest paid position at a casino?
How does a VIP Account Manager typically collaborate with other departments to enhance client satisfaction?
What is the difference between Vip Account Manager vs Client Services Specialist?
| Aspect | Vip Account Manager | Client Services Specialist |
|---|---|---|
| Required Credentials | Relevant experience, industry-specific certifications | Customer service training, relevant experience |
| Work Environment | Luxury or high-net-worth client settings, corporate offices | Customer support centers, client-facing roles |
| Employer & Industry Usage | Financial services, luxury brands, hospitality | Retail, banking, tech companies |
| Search & Comparison Intent | High-end client management, VIP services | Customer support, client relations |
The Vip Account Manager focuses on managing high-net-worth clients with personalized services, often in luxury or financial sectors. In contrast, a Client Services Specialist handles broader customer support and client relations across various industries. While both roles require strong communication skills, the Vip Account Manager emphasizes exclusivity and tailored experiences, whereas the Client Services Specialist focuses on general customer satisfaction and issue resolution.
What is a VIP account manager?
How much does a FanDuel VIP account manager make?
What jobs in the US pay 300,000 a year?
What are the key skills and qualifications needed to thrive as a VIP Account Manager, and why are they important?

Full-time
PTO
Posted 4 days ago
Job description
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We're building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we're always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us?
What's the position?
We're looking for a VIP Reactivation Associate, an entry-level role designed for someone eager to grow in customer engagement, VIP services, and revenue-focused account management. We are building a team focused on delivering exceptional digital experiences and maximizing customer lifetime value through engagement, retention, and VIP reactivation.
Our goal is to understand customer behavior, identify missed opportunities, and re-engage inactive and lapsed high-value players in meaningful ways. Every interaction matters, and we are committed to rebuilding relationships that drive long-term loyalty and revenue.
You will support the reactivation of dormant and at-risk VIP players by assisting with outreach, data analysis, and campaign execution. This role suits someone who is highly motivated, detail-oriented, and excited to build relationships while learning how to manage high-value accounts.
You will work closely with senior team members while gradually taking ownership of a portfolio of VIP accounts.
Key Responsibilities
VIP Reactivation Support
- Assist in identifying and segmenting inactive or at-risk VIP customers
- Support execution of reactivation campaigns (email, SMS, calls, offers)
- Conduct outreach to re-engage players through personalized communication
- Follow up consistently with inactive customers to drive reactivation
Customer Engagement
- Build relationships with VIP players through professional, high-quality interactions
- Deliver a positive, personalized experience aligned with VIP service standards
- Support senior team members in managing VIP accounts and interactions
- Learn how to identify customer needs, preferences, and behaviors
Data & Insights
- Analyze basic customer activity and engagement trends
- Maintain accurate and detailed records in CRM systems
- Track outreach efforts and campaign performance
- Support reporting on reactivation metrics and results
Cross-Team Collaboration
- Work with marketing and customer success teams on campaigns and promotions
- Assist in executing targeted offers and incentives for reactivation
- Provide feedback on customer behavior and engagement trends
Operational Support
- Ensure all customer interactions are documented accurately in CRM tools
- Support account planning and campaign coordination
- Assist with special projects related to VIP growth and retention
- Learn and adhere to compliance and regulatory requirements
What are we looking for?
- Must be located in Florida
- Strong communication and interpersonal skills
- Highly motivated, proactive, and eager to learn
- Interest in customer engagement, sales, or VIP account management
- Detail-oriented with strong organizational skills
- Comfortable working with data and learning analytical tools
- Ability to multitask and prioritize in a fast-paced environment
- Team player with a positive, professional attitude
Nice to have:
- Internship or early experience in customer service, sales, or account management
- Familiarity with CRM tools (Salesforce)
- Interest in sports betting, gaming, or digital entertainment
Other Considerations
- May require flexible hours (evenings/weekends) based on customer engagement
- Opportunity to support VIP events or promotions
- Fast-paced, performance-driven environment with strong learning opportunities
What's in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
- Competitive pay and benefits
- Flexible vacation allowance
- A hybrid / remote working environment
- Startup culture backed by a secure, global brand
Roster of Uniques
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).