ZipRecruiter

Log In

1

Vip Account Manager Jobs (NOW HIRING)

VIP IT

MSP Technical Account Manager

Glendale, CA · Hybrid

$72K - $100K/yr

VIP IT, Inc. Location: Los Angeles, CA (Hybrid - Must reside on West Coast) Job Type: Full-time ... Account Manager (TAM) who acts as a trusted advisor , drives long-term client success , and ...

VIP IT

MSP Technical Account Manager

Glendale, CA · On-site

$72K - $100K/yr

VIP IT, Inc. Location: Los Angeles, CA (Hybrid - Must reside on West Coast) Job Type: Full-time ... Account Manager (TAM) who acts as a trusted advisor , drives long-term client success , and ...

Betr

Casino VIP Host

Miami, FL

About You: * 1-3 years of experience in Casino Hosting, VIP Account Management, or luxury relationship management (Hospitality, Sales, or Premium Concierge). * Sharp Commercial Instincts: You ...

Penn Interactive

VIP Host

Philadelphia, PA · Hybrid

Successfully execute assigned key VIP sales KPIs. * Manage all aspects of the relationship with ... other account management. * Excellent computer skills with an emphasis on Excel, excellent ...

Nackard Pepsi

ACCOUNT MANAGER

Prescott Valley, AZ · On-site

... sales, and account management. Located in and around the Prescott, AZ area. SCHEDULE: * Monday ... Inventory Software (VIP); Order Processing Systems (VIP); Word Processing Software (Word)

New

Aircall

Key Account Manager

New York, NY · On-site

$110K - $125K/yr

Be responsible for a portfolio of 25-35 Key (VIP) accounts in NA ( 'logo' brands and midmarket ... Help your customers manage the change that is involved in making new technologies successful

Las Espadas

Account Manager

Salt Lake City, UT

$120K - $145K/yr

Manage relationships with event planners, corporate accounts, and VIP guests. * Plan and execute unforgettable dining experiences, large parties, and special events. * Collaborate with marketing ...

Penn Interactive

VIP Host

Philadelphia, PA · On-site

Successfully execute assigned key VIP sales KPIs. * Manage all aspects of the relationship with ... other account management. * Excellent computer skills with an emphasis on Excel, excellent ...

GSM Outdoors

Senior Customer Service Specialist

Irving, TX · On-site

$18.50 - $25.50/hr

VIP Account Management * Serve as primary escalation contact for multi-device customers * Provide white-glove service to high-value accounts * Review account history and proactively identify friction ...

Cortavo

Senior Account Manager

Atlanta, GA · Hybrid

$70K/yr

Proven experience managing strategic or VIP client accounts with a strong focus on delivering proactive, value-driven strategies that strengthen relationships and drive long-term retention is a must.

Hotwire Communications

Account Manager

Key West, FL

The Account Manager is the key communicator between the company and the property and is responsible ... Handle resident and VIP escalations when necessary. * Lead the contract renewal presentation ...

New

Hotwire Communications

Account Manager

Key West, FL

The Account Manager is the key communicator between the company and the property and is responsible ... Handle resident and VIP escalations when necessary. * Lead the contract renewal presentation ...

GSM Outdoors

Senior Customer Service Specialist

Irving, TX

$18.50 - $25.50/hr

VIP Account Management * Serve as primary escalation contact for multi-device customers * Provide white-glove service to high-value accounts * Review account history and proactively identify friction ...

next page

Showing results 1-20

People also search for

All JobsVip Account JobsVip Account Manager Jobs

Vip Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do vip account manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for vip account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

How does a VIP Account Manager typically collaborate with other departments to enhance client satisfaction?

VIP Account Managers regularly work with teams such as customer support, marketing, and product development to ensure high-value clients receive exceptional service. They relay client feedback to product teams, coordinate personalized promotions with marketing, and address any technical issues with support. This cross-functional collaboration is essential for anticipating client needs and quickly resolving any concerns, thereby maintaining strong, long-term relationships.

What is the difference between Vip Account Manager vs Client Services Specialist?

AspectVip Account ManagerClient Services Specialist
Required CredentialsRelevant experience, industry-specific certificationsCustomer service training, relevant experience
Work EnvironmentLuxury or high-net-worth client settings, corporate officesCustomer support centers, client-facing roles
Employer & Industry UsageFinancial services, luxury brands, hospitalityRetail, banking, tech companies
Search & Comparison IntentHigh-end client management, VIP servicesCustomer support, client relations

The Vip Account Manager focuses on managing high-net-worth clients with personalized services, often in luxury or financial sectors. In contrast, a Client Services Specialist handles broader customer support and client relations across various industries. While both roles require strong communication skills, the Vip Account Manager emphasizes exclusivity and tailored experiences, whereas the Client Services Specialist focuses on general customer satisfaction and issue resolution.

What is a VIP Account Manager?

A VIP Account Manager is a professional responsible for managing relationships with high-value clients, often referred to as VIPs, in industries such as gaming, finance, or hospitality. Their main duties include providing personalized service, addressing client needs, and ensuring customer satisfaction to retain and grow these important accounts. VIP Account Managers often handle fewer clients compared to regular account managers, but those clients typically generate a significant portion of the company's revenue. They may also organize exclusive events, offer tailored promotions, and act as the main point of contact for their clients. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a VIP Account Manager, and why are they important?

To thrive as a VIP Account Manager, you need a solid background in customer relationship management, sales, and often a relevant degree in business or hospitality. Familiarity with CRM software, data analytics tools, and sometimes industry-specific platforms is typically required. Exceptional interpersonal skills, discretion, and the ability to anticipate client needs make someone stand out in this role. These skills are crucial for building trust, ensuring client satisfaction, and maximizing business opportunities with high-value clients.
More about Vip Account Manager jobs
What cities are hiring for Vip Account Manager jobs? Cities with the most Vip Account Manager job openings:
What are the most commonly searched types of Vip Account jobs? The most popular types of Vip Account jobs are:
Who are the top companies hiring for Vip Account Manager jobs? The top employers for Vip Account Manager jobs are:
What states have the most Vip Account Manager jobs? States with the most job openings for Vip Account Manager jobs include:
What job categories do people searching Vip Account Manager jobs look for? The top searched job categories for Vip Account Manager jobs are:
Vip Account Manager jobs near you
Infographic showing various Vip Account Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

MSP Technical Account Manager

VIP IT

Glendale, CA • Hybrid

$72K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Technical Account Manager (TAM)

Company: VIP IT, Inc.

Location: Los Angeles, CA (Hybrid - Must reside on West Coast)

Job Type: Full-time

Compensation:

Base Salary: $72,000

On-Target Earnings (OTE): $100,000+ (Uncapped Commission)

Benefits: Medical, Dental, Vision, 401(k), PTO + Holidays

Role Overview

VIP IT is looking for a client-facing Technical Account Manager (TAM) who acts as a trusted advisor, drives long-term client success, and identifies opportunities to help their clients succeed.

This is not an engineering or escalation role. You are responsible for the health of the account, not ticket resolution.

You will own a portfolio of clients, lead strategic conversations, and ensure they are aligned with best practices, properly supported, and continuously improving.

Why This Role Matters

Our clients rely on VIP IT to keep their businesses secure, productive, and moving forward.

This role sits at the center of:

  • Client relationships
  • Strategic planning
  • Client Retention

You are the person clients trust to answer:

  • 'Are we in a good place?'
  • 'What should we be doing next?'
  • 'Where are we at risk?'
What You'll DoClient Relationship & Account Ownership
  • Serve as the primary point of contact for a portfolio of clients
  • Build strong relationships with stakeholders and decision-makers
  • Own overall client satisfaction, retention, and engagement
  • Lead structured client communication and follow-ups
Quarterly Business Reviews (QBRs) & Strategy
  • Plan, schedule, and lead Quarterly Business Reviews
  • Review performance, risks, roadmap, and opportunities
  • Provide clear, business-focused recommendations (no sales jargon)
  • Align technology strategy with client business goals and budget
Account Planning & Roadmapping
  • Build and maintain account plans and technology roadmaps
  • Identify gaps in:
  • Security
  • Backup & disaster recovery
  • Infrastructure standardization
  • User experience
  • Translate findings into clear recommendations and proposals
Revenue Growth & Retention
  • Identify and drive:
  • Upsell opportunities when they help the client
  • Cross-sell initiatives when they help the client
  • New MRR growth when it is best for the client
  • Ensure proper stack alignment and standardization
  • Actively reduce churn by addressing risks early
  • Collaborate with leadership on account strategy and growth plans
Internal Coordination
  • Partner with Service Desk and Project teams to:
  • Ensure alignment with client expectations
  • Support smooth delivery of projects and changes
  • Advocate for clients internally while maintaining operational alignment
Documentation & Accountability
  • Maintain accurate records of:
  • QBRs
  • Meeting notes
  • Account plans
  • Key client initiatives
  • Track and follow up on all commitments
What Success Looks LikeFirst 90 Days
  • You own a defined set of accounts and key relationships
  • You've completed multiple QBRs
  • Clients clearly understand your role and value
  • You've identified early opportunities and risks within your accounts
What You BringMust-Have
  • 3+ years in a client-facing IT role (TAM, vCIO, Account Manager, or similar)
  • Strong ability to run structured client meetings and QBRs
  • Proven ability to build trust and manage relationships over time
  • Experience identifying and closing upsell / growth opportunities
  • Solid understanding of:
  • Microsoft 365 environments
  • Managed IT services models
  • Security and infrastructure best practices (high-level)
  • Strong organizational and follow-through skills
  • Ability to manage multiple accounts without losing detail
Nice-to-Have
  • Experience in an MSP environment
  • Familiarity with RMM/PSA tools (ConnectWise, Autotask, Ninja, etc.)
  • Exposure to compliance, security frameworks, or audits
  • Certifications (Microsoft, CompTIA, etc.)
Schedule
  • Monday-Friday, standard business hours (flexible for client meetings)
  • Occasional local travel within the greater Los Angeles area for onsite meetings