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Vinsolutions Performance Manager Jobs (NOW HIRING)

Matador AI

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Client Success Manager

Gainesville, FL · On-site

$60K - $75K/yr

Customer Success Performance Manager Company: Matador AI Location: Gainesville Florida Job Type ... Familiarity with CRM systems such as VinSolutions, eLead, DealerSocket, Tekion, or Reynolds.

Harbor Auto Group

Sales Manager

Long Beach, CA · On-site

Proficient with CRM systems (VinSolutions preferred) and digital retailing platforms * Strong ability to interpret KPIs, financials, and performance data * High integrity and commitment to providing ...

Harbor Auto Group

Sales Manager

Long Beach, CA

Proficient with CRM systems (VinSolutions preferred) and digital retailing platforms * Strong ability to interpret KPIs, financials, and performance data * High integrity and commitment to providing ...

Harbor Auto Group

Sales Manager

Long Beach, CA · On-site

Proficient with CRM systems (VinSolutions preferred) and digital retailing platforms * Strong ability to interpret KPIs, financials, and performance data * High integrity and commitment to providing ...

Harbor Auto Group

Sales Manager

Long Beach, CA · On-site

Proficient with CRM systems (VinSolutions preferred) and digital retailing platforms * Strong ability to interpret KPIs, financials, and performance data * High integrity and commitment to providing ...

Harvey Autos

EXPERIENCED BDC MANAGER

Bossier City, LA · On-site

Supervising and training BDC staff to meet performance goals * Ensuring prompt, professional ... Familiarity with automotive CRM platforms (e.g., VinSolutions, DealerSocket, Elead, Reynolds and ...

Harvey Autos

EXPERIENCED BDC MANAGER

Bossier City, LA · On-site

Supervising and training BDC staff to meet performance goals * Ensuring prompt, professional ... Familiarity with automotive CRM platforms (e.g., VinSolutions, DealerSocket, Elead, Reynolds and ...

Scranton Auto Group

Automotive Sales Manager

Vernon, CT

$120K - $150K/yr

Help maintain exceptional customer satisfaction and CSI performance * Train, mentor, and motivate sales consultants * Manage customer follow-up and CRM activities through VinSolutions * Assist with ...

Scranton Auto Group

Automotive Sales Manager

Vernon, CT · On-site

$120K - $150K/yr

Help maintain exceptional customer satisfaction and CSI performance * Train, mentor, and motivate sales consultants * Manage customer follow-up and CRM activities through VinSolutions * Assist with ...

Scranton Auto Group

Automotive Sales Manager

Vernon, CT · On-site

$120K - $150K/yr

Help maintain exceptional customer satisfaction and CSI performance * Train, mentor, and motivate sales consultants * Manage customer follow-up and CRM activities through VinSolutions * Assist with ...

Pettus Automotive

Sales Manager

De Soto, MO

Monitor and manage inventory, merchandising, and lot performance * Create a positive and ... Experience with CRM tools and desking software (e.g., VINSolutions, Vauto, Autosoft) * Ability to ...

Pettus Automotive

Sales Manager

De Soto, MO · On-site

Monitor and manage inventory, merchandising, and lot performance * Create a positive and ... Experience with CRM tools and desking software (e.g., VINSolutions, Vauto, Autosoft) * Ability to ...

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All JobsVinsolutions Performance JobsVinsolutions Performance Manager Jobs

Vinsolutions Performance Manager information

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$40K

$99.5K

$153.5K

How much do vinsolutions performance manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for vinsolutions performance manager in the United States is $99,528.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $126,000.00 per year, depending on experience, location, and employer.

How does a Vinsolutions Performance Manager typically collaborate with dealership teams to drive results?

A Vinsolutions Performance Manager regularly works with dealership staff, including sales, marketing, and management teams, to optimize the use of Vinsolutions CRM and related tools. This role involves conducting performance reviews, providing tailored training sessions, and analyzing dealership data to recommend actionable improvements. Frequent communication and on-site or virtual meetings are common, ensuring alignment on goals and rapid adoption of best practices. Successful collaboration not only improves dealership operations but also helps build trust and long-term client relationships.

What is the difference between Vinsolutions Performance Manager vs Vinsolutions Service Advisor?

AspectVinsolutions Performance ManagerVinsolutions Service Advisor
Primary RoleOversees dealership performance metrics, analyzes data, and implements process improvementsInteracts directly with customers, schedules service appointments, and manages service repairs
Required SkillsData analysis, performance management, dealership operations knowledgeCustomer service, communication, technical automotive knowledge
Work EnvironmentOffice-based, dealership management settingService department, customer-facing environment

Vinsolutions Performance Manager focuses on analyzing dealership data and improving overall performance, while Vinsolutions Service Advisor handles customer interactions and service appointments. Both roles are essential in dealership operations but serve different functions within the automotive industry.

What are the key skills and qualifications needed to thrive as a Vinsolutions Performance Manager, and why are they important?

To thrive as a Vinsolutions Performance Manager, you need a strong understanding of automotive dealership operations, CRM best practices, and data analysis, typically supported by experience in dealership management or automotive software consulting. Familiarity with VinSolutions CRM, reporting dashboards, and integration with dealership management systems (DMS) is critical. Exceptional communication, relationship-building, and problem-solving skills help you drive client success and adoption of technology solutions. These competencies are vital for enabling dealerships to maximize CRM value, improve sales processes, and achieve measurable business outcomes.

What is a Vinsolutions Performance Manager?

A Vinsolutions Performance Manager is a specialist who works with automotive dealerships to optimize their use of the Vinsolutions CRM platform. They provide training, support, and strategic consulting to help dealerships streamline their sales, marketing, and customer relationship processes. Their goal is to maximize the return on investment in the Vinsolutions system by improving workflow efficiency, data accuracy, and overall dealership performance. Performance Managers often analyze dealership data, recommend best practices, and assist with software implementation or troubleshooting. They serve as key partners in helping dealerships achieve their business objectives through effective technology use.
More about Vinsolutions Performance Manager jobs
What cities are hiring for Vinsolutions Performance Manager jobs? Cities with the most Vinsolutions Performance Manager job openings:
What states have the most Vinsolutions Performance Manager jobs? States with the most job openings for Vinsolutions Performance Manager jobs include:
What job categories do people searching Vinsolutions Performance Manager jobs look for? The top searched job categories for Vinsolutions Performance Manager jobs are:
Vinsolutions Performance Manager jobs near you
Infographic showing various Vinsolutions Performance Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $99,528 per year, or $47.9 per hour.
Client Success Manager

Client Success Manager

Matador AI

Gainesville, FL • On-site

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

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Job description

Customer Success Performance Manager

Company: Matador AI
Location: Gainesville Florida
Job Type: Full-Time

About Matador AI

Matador AI helps automotive dealerships convert more leads, improve customer engagement, and increase sales through AI-powered texting, chat, voice, and automation solutions. Our Customer Success team works directly with dealership leadership to ensure they achieve measurable results and maximize the value of the platform.

Position Overview

We are looking for a highly motivated Customer Success Performance Manager to manage a portfolio of dealership accounts and serve as a trusted advisor to our clients. This role is a blend of account management, consulting, training, and problem solving.

You will work closely with dealership General Managers, Sales Managers, BDC Directors, and ownership teams to drive adoption, improve processes, and deliver strong ROI through the Matador AI platform.

This is not a traditional customer service role. We are looking for someone who understands urgency, takes ownership, and enjoys helping clients succeed.

Responsibilities

  • Manage a portfolio of automotive dealership accounts.
  • Build strong relationships with dealership leadership and key stakeholders.
  • Conduct onboarding, training sessions, and ongoing business reviews.
  • Monitor account health, platform adoption, and customer engagement metrics.
  • Proactively identify opportunities to improve dealership performance and increase ROI.
  • Respond to client requests and escalations with urgency and professionalism.
  • Coordinate with Product, Support, and Implementation teams to resolve issues.
  • Review AI conversations, automation performance, and customer workflows to provide strategic recommendations.
  • Document account activity and maintain accurate records in CRM systems.
  • Help reduce churn by delivering exceptional customer experiences and measurable business outcomes.
  • Assist clients with best practices for lead management, appointment setting, and dealership communication processes.
  • Meet internal response time and customer engagement expectations.

Qualifications

Required

  • 3+ years of experience in automotive retail, BDC, CRM, customer success, or account management.
  • Strong understanding of dealership operations and customer lifecycle management.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple accounts and priorities in a fast-paced environment.
  • Strong organizational and problem-solving skills.
  • Comfortable conducting virtual meetings and client training sessions.
  • Experience with CRM platforms and dealership technology.

Preferred

  • Previous dealership experience in Sales, BDC, Internet, Fixed Operations, or Management.
  • Experience with AI, SaaS, or automotive technology platforms.
  • Familiarity with CRM systems such as VinSolutions, eLead, DealerSocket, Tekion, or Reynolds.
  • Experience managing enterprise or multi-store dealer groups.

What Success Looks Like

  • High client satisfaction and retention rates.
  • Strong platform adoption across assigned accounts.
  • Timely communication and issue resolution.
  • Successful onboarding and training completion.
  • Measurable improvements in customer engagement and dealership performance.
  • Building trusted partnerships that turn clients into long-term advocates.

Skills

  • Relationship Management
  • Customer Success
  • Account Management
  • Automotive Retail Knowledge
  • Training & Consulting
  • Communication
  • Time Management
  • Data Analysis
  • CRM Management
  • Problem Solving
  • SaaS Experience
  • Project Coordination

Benefits

  • Competitive salary
  • Performance-based bonus opportunities
  • Paid time off and holidays
  • Career growth opportunities in a rapidly growing AI company
  • Opportunity to help shape the future of automotive customer engagement

Why Join Matador AI?

At Matador AI, we move fast, solve real problems, and focus on delivering results for our clients. We believe in ownership, transparency, and doing what's best for the customer. If you thrive in a high-performance environment and want to help transform the automotive industry through AI, we'd love to hear from you.

Company Description

We operate the U.S. dealer-success and relationship management division for one of the fastest-growing automotive technology companies in North America, recognized as a 2025 Deloitte Technology Fast 500TM award winner. Our team supports dealerships nationwide with AI-driven customer engagement solutions, delivering communication excellence, strong partnerships, and long-term client success. We are expanding our Gainesville-based enablement facility and building a high-performance team focused on supporting major automotive groups across the U.S.