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Vinsolutions Performance Manager Jobs (NOW HIRING)

Proficient with CRM systems (VinSolutions preferred) and digital retailing platforms * Strong ability to interpret KPIs, financials, and performance data * High integrity and commitment to providing ...

Proficient with CRM systems (VinSolutions preferred) and digital retailing platforms * Strong ability to interpret KPIs, financials, and performance data * High integrity and commitment to providing ...

Proficient with CRM systems (VinSolutions preferred) and digital retailing platforms * Strong ability to interpret KPIs, financials, and performance data * High integrity and commitment to providing ...

Proficient with CRM systems (VinSolutions preferred) and digital retailing platforms * Strong ability to interpret KPIs, financials, and performance data * High integrity and commitment to providing ...

Supervising and training BDC staff to meet performance goals * Ensuring prompt, professional ... Familiarity with automotive CRM platforms (e.g., VinSolutions, DealerSocket, Elead, Reynolds and ...

Proficiency with used car software tools: vAuto, Dealertrack, VinSolutions, ACV, CarOffer, etc ... Ability to thrive in a fast-paced, performance-driven environment. * Valid driver's license and ...

Monitor and manage inventory, merchandising, and lot performance * Create a positive and ... Experience with CRM tools and desking software (e.g., VINSolutions, Vauto, Autosoft) * Ability to ...

Monitor and manage inventory, merchandising, and lot performance * Create a positive and ... Experience with CRM tools and desking software (e.g., VINSolutions, Vauto, Autosoft) * Ability to ...

Proficiency with used car software tools: vAuto, Dealertrack, VinSolutions, ACV, CarOffer, etc ... Ability to thrive in a fast-paced, performance-driven environment. * Valid driver's license and ...

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Vinsolutions Performance Manager information

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$40K

$99.5K

$153.5K

How much do vinsolutions performance manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for vinsolutions performance manager in the United States is $99,528.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $126,000.00 per year, depending on experience, location, and employer.

How does a Vinsolutions Performance Manager typically collaborate with dealership teams to drive results?

A Vinsolutions Performance Manager regularly works with dealership staff, including sales, marketing, and management teams, to optimize the use of Vinsolutions CRM and related tools. This role involves conducting performance reviews, providing tailored training sessions, and analyzing dealership data to recommend actionable improvements. Frequent communication and on-site or virtual meetings are common, ensuring alignment on goals and rapid adoption of best practices. Successful collaboration not only improves dealership operations but also helps build trust and long-term client relationships.

What is the difference between Vinsolutions Performance Manager vs Vinsolutions Service Advisor?

AspectVinsolutions Performance ManagerVinsolutions Service Advisor
Primary RoleOversees dealership performance metrics, analyzes data, and implements process improvementsInteracts directly with customers, schedules service appointments, and manages service repairs
Required SkillsData analysis, performance management, dealership operations knowledgeCustomer service, communication, technical automotive knowledge
Work EnvironmentOffice-based, dealership management settingService department, customer-facing environment

Vinsolutions Performance Manager focuses on analyzing dealership data and improving overall performance, while Vinsolutions Service Advisor handles customer interactions and service appointments. Both roles are essential in dealership operations but serve different functions within the automotive industry.

What are the key skills and qualifications needed to thrive as a Vinsolutions Performance Manager, and why are they important?

To thrive as a Vinsolutions Performance Manager, you need a strong understanding of automotive dealership operations, CRM best practices, and data analysis, typically supported by experience in dealership management or automotive software consulting. Familiarity with VinSolutions CRM, reporting dashboards, and integration with dealership management systems (DMS) is critical. Exceptional communication, relationship-building, and problem-solving skills help you drive client success and adoption of technology solutions. These competencies are vital for enabling dealerships to maximize CRM value, improve sales processes, and achieve measurable business outcomes.

What is a Vinsolutions Performance Manager?

A Vinsolutions Performance Manager is a specialist who works with automotive dealerships to optimize their use of the Vinsolutions CRM platform. They provide training, support, and strategic consulting to help dealerships streamline their sales, marketing, and customer relationship processes. Their goal is to maximize the return on investment in the Vinsolutions system by improving workflow efficiency, data accuracy, and overall dealership performance. Performance Managers often analyze dealership data, recommend best practices, and assist with software implementation or troubleshooting. They serve as key partners in helping dealerships achieve their business objectives through effective technology use.
More about Vinsolutions Performance Manager jobs
What cities are hiring for Vinsolutions Performance Manager jobs? Cities with the most Vinsolutions Performance Manager job openings:
What states have the most Vinsolutions Performance Manager jobs? States with the most job openings for Vinsolutions Performance Manager jobs include:
Infographic showing various Vinsolutions Performance Manager job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $99,528 per year, or $47.9 per hour.
Solution Performance Manager, Dealer Solutions

Solution Performance Manager, Dealer Solutions

Solera

Manhattan, NY โ€ข On-site, Remote

Full-time

Posted 8 days ago


Job description

Performance Manager, Dealer Solutions/Virtual US
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.
The Role
The Performance Manager / Product SME for Dealer Solitons is a dealership operations and product expert responsible for ensuring customers achieve maximum value from their DMS, CRM, Service, and Marketing products.
They work side-by-side with Account Managers to:
  • Drive product adoption
  • Deliver performance improvement recommendations
  • Optimize dealership workflows
  • Provide training, insights, and best practices
  • Support renewal and expansion by demonstrating measurable results
  • This role is highly consultative, hands-on, and data-driven, acting as the "product and performance engine" for the territory.

What You'll Do
Product Adoption & Utilization Leadership in assigned Platform (DMS/CRM/Service/Marketing)
  • Ensure customers fully adopt and use their contracted solutions, including:
  • DMS workflows: Service, Parts, Accounting, Inventory, Variable Ops
  • CRM workflows: Lead handling, BDC processes, showroom tracking
  • Service operations: Lane check-in, scheduling, inspections, tech productivity
  • Marketing solutions: Campaign automation, retention journeys, equity mining, reputation
  • Conduct usage audits and work with customers to close adoption gaps.

Performance Improvement & Dealership Optimization
  • With Account Manager, analyze dealership performance metrics and translate them into actionable recommendations.
  • Lead on-site or virtual coaching sessions focused on improving:
  • Technician efficiency & labor hours
  • Lead response times, appointment set ratios, and close rates
  • Service retention, upsell capture, and multi-point inspection usage
  • Marketing ROI and customer lifetime value
  • Deliver scalable workflows, playbooks, and best practices tailored to dealership size.

Customer Engagement & Value Demonstration
  • Focus on customer operational performance and adoption.
  • Dealerships visits will be coordinated by the Account Manager, who maintains primary ownership of the customer relationship.
  • Participate in QBRs with Account Managers to present data, performance insights, and product roadmaps.
  • Provide clear ROI storytelling that ties product usage to KPI improvements.
  • Build strong relationships with dealership stakeholders (GMs, Fixed Ops Directors, Service Managers, Sales Managers, BDC Leads, Marketing Managers).

Data Analysis & Reporting
  • Monitor usage dashboards, performance KPIs, and adoption analytics to identify trends and prioritize accounts.
  • Deliver clear, data-backed recommendations and action plans.
  • Maintain documentation of customer progress, including training logs, KPIs, and next steps.

Cross-Functional Collaboration
  • Provide Product and Engineering teams with field insights related to:
  • Feature gaps
  • Integration requests (e.g., DMS, CRM, OEM tools)
  • Workflow challenges
  • Competitive intelligence
  • Work with Support and Professional Services to resolve technical issues impacting adoption.
  • Partner with Marketing to share customer success stories and support case studies.

Territory Support
  • Coordinate with Account Managers to support renewal readiness by driving proactive value realization. Prioritization for Adoption, At Risk Customers, Strategic Accounts.
  • Recommend prioritize on which accounts need on-site vs. virtual engagement.
  • Assist with onboarding workflows for new rooftops added through expansion.

Travel
  • 60- 75% depending on territory/area size, customer needs, and on-site support requirements.

What You'll Bring
Required
  • 3-7+ years' experience in automotive SaaS, dealership operations, training, or consulting.
  • Strong working knowledge of dealership processes across fixed ops, variable ops, CRM, and marketing.
  • Hands-on experience with one or more automotive technologies (DMS, CRM, service scheduling, marketing platforms).
  • Excellent skills in coaching, training, process improvement, and data analysis.
  • Ability to communicate complex workflows clearly to dealership users and leaders.

Preferred
  • Familiarity with major DMS providers (CDK, Reynolds, Dealertrack, Tekion).
  • Experience with CRM platforms (Elead, VinSolutions, DealerSocket, etc.).
  • Background in BDC operations, service lane management, or dealership marketing.
  • Prior experience in a Product Specialist, Trainer, Consultant, or Fixed Ops role.
  • Proven ability to present insights to executive audiences (GMs, Fixed Ops Directors, Dealer Principals).

Success Metrics
  • Product adoption & utilization levels across DMS, CRM, Service, Marketing Platforms
  • Performance KPI improvements (service hours, CRM conversion, marketing ROI, etc.)
  • Customer satisfaction (NPS/CSAT) and reduction in escalations
  • Impact on renewal readiness through value demonstration
  • Completion of performance engagements and achievement of customer objectives
  • Quality of documentation, reporting, and best practice delivery

Competencies
Operational Expertise - Deep understanding of automotive workflows.
Product Mastery - Expert-level proficiency in assigned solutions.
Analytical Mindset - Uses data to diagnose issues and guide coaching.
Communication & Coaching - Clear, patient, and persuasive.
Customer Empathy - Understands the daily realities of dealership teams.
Collaboration - Works seamlessly with Account Managers and cross-functional partners.
Execution Discipline - Organized, dependable, and detail-oriented.
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.