Performance Manager, Dealer Solutions/Virtual US Who We Are Solera is a global leader in data and ... Experience with CRM platforms (Elead, VinSolutions, DealerSocket, etc.). * Background in BDC ...
Performance Manager, Dealer Solutions/Virtual US Who We Are Solera is a global leader in data and ... Experience with CRM platforms (Elead, VinSolutions, DealerSocket, etc.). * Background in BDC ...
Sales Manager
Long Beach, CA ยท On-site
Proficient with CRM systems (VinSolutions preferred) and digital retailing platforms * Strong ability to interpret KPIs, financials, and performance data * High integrity and commitment to providing ...
Sales Manager
Long Beach, CA ยท On-site
Proficient with CRM systems (VinSolutions preferred) and digital retailing platforms * Strong ability to interpret KPIs, financials, and performance data * High integrity and commitment to providing ...
Proficient with CRM systems (VinSolutions preferred) and digital retailing platforms * Strong ability to interpret KPIs, financials, and performance data * High integrity and commitment to providing ...
Proficient with CRM systems (VinSolutions preferred) and digital retailing platforms * Strong ability to interpret KPIs, financials, and performance data * High integrity and commitment to providing ...
Sales Manager
Long Beach, CA ยท On-site
Proficient with CRM systems (VinSolutions preferred) and digital retailing platforms * Strong ability to interpret KPIs, financials, and performance data * High integrity and commitment to providing ...
Sales Manager
Long Beach, CA ยท On-site
Proficient with CRM systems (VinSolutions preferred) and digital retailing platforms * Strong ability to interpret KPIs, financials, and performance data * High integrity and commitment to providing ...
Proficient with CRM systems (VinSolutions preferred) and digital retailing platforms * Strong ability to interpret KPIs, financials, and performance data * High integrity and commitment to providing ...
Quick apply
Proficient with CRM systems (VinSolutions preferred) and digital retailing platforms * Strong ability to interpret KPIs, financials, and performance data * High integrity and commitment to providing ...
... and training BDC staff to meet performance goals Ensuring prompt, professional customer ... VinSolutions, DealerSocket, Elead, Reynolds and Reynolds) Excellent written and verbal ...
... and training BDC staff to meet performance goals Ensuring prompt, professional customer ... VinSolutions, DealerSocket, Elead, Reynolds and Reynolds) Excellent written and verbal ...
EXPERIENCED BDC MANAGER
Bossier City, LA ยท On-site
Supervising and training BDC staff to meet performance goals * Ensuring prompt, professional ... Familiarity with automotive CRM platforms (e.g., VinSolutions, DealerSocket, Elead, Reynolds and ...
EXPERIENCED BDC MANAGER
Bossier City, LA ยท On-site
Supervising and training BDC staff to meet performance goals * Ensuring prompt, professional ... Familiarity with automotive CRM platforms (e.g., VinSolutions, DealerSocket, Elead, Reynolds and ...
Supervising and training BDC staff to meet performance goals * Ensuring prompt, professional ... Familiarity with automotive CRM platforms (e.g., VinSolutions, DealerSocket, Elead, Reynolds and ...
Quick apply
Supervising and training BDC staff to meet performance goals * Ensuring prompt, professional ... Familiarity with automotive CRM platforms (e.g., VinSolutions, DealerSocket, Elead, Reynolds and ...
This role is responsible for driving performance, accountability, and consistency across all ... Experience with CRM tools (VinSolutions preferred) * Data-driven mindset with a focus on results ...
This role is responsible for driving performance, accountability, and consistency across all ... Experience with CRM tools (VinSolutions preferred) * Data-driven mindset with a focus on results ...
This role is responsible for driving performance, accountability, and consistency across all ... Experience with CRM tools (VinSolutions preferred) * Data-driven mindset with a focus on results ...
This role is responsible for driving performance, accountability, and consistency across all ... Experience with CRM tools (VinSolutions preferred) * Data-driven mindset with a focus on results ...
This role is responsible for driving performance, accountability, and consistency across all ... Experience with CRM tools (VinSolutions preferred) * Data-driven mindset with a focus on results ...
This role is responsible for driving performance, accountability, and consistency across all ... Experience with CRM tools (VinSolutions preferred) * Data-driven mindset with a focus on results ...
Sales Manager
Corpus Christi, TX ยท On-site
Work car deals through CDK and VinSolutions * Manage sales teams on proper closing techniques ... Coach both new and experienced sales reps on best practices for improving performance * Ensure ...
Sales Manager
Corpus Christi, TX ยท On-site
Work car deals through CDK and VinSolutions * Manage sales teams on proper closing techniques ... Coach both new and experienced sales reps on best practices for improving performance * Ensure ...
This role is responsible for driving performance, accountability, and consistency across all ... Experience with CRM tools (VinSolutions preferred) * Data-driven mindset with a focus on results ...
Quick apply
This role is responsible for driving performance, accountability, and consistency across all ... Experience with CRM tools (VinSolutions preferred) * Data-driven mindset with a focus on results ...
Proficiency with used car software tools: vAuto, Dealertrack, VinSolutions, ACV, CarOffer, etc ... Ability to thrive in a fast-paced, performance-driven environment. * Valid driver's license and ...
Quick apply
Proficiency with used car software tools: vAuto, Dealertrack, VinSolutions, ACV, CarOffer, etc ... Ability to thrive in a fast-paced, performance-driven environment. * Valid driver's license and ...
This role is responsible for driving performance, accountability, and consistency across all ... Experience with CRM tools (VinSolutions preferred) * Data-driven mindset with a focus on results ...
This role is responsible for driving performance, accountability, and consistency across all ... Experience with CRM tools (VinSolutions preferred) * Data-driven mindset with a focus on results ...
Work car deals through CDK and VinSolutions * Manage sales teams on proper closing techniques ... Coach both new and experienced sales reps on best practices for improving performance * Ensure ...
Work car deals through CDK and VinSolutions * Manage sales teams on proper closing techniques ... Coach both new and experienced sales reps on best practices for improving performance * Ensure ...
Automotive New Car Sales Manager
Mobile, AL ยท On-site
Knowledge of dealership operations, inventory management, and financial performance * Experience with DMS and CRM systems (Reynolds, CDK, VinSolutions, DealerSocket, etc.) * Ability to succeed in a ...
Automotive New Car Sales Manager
Mobile, AL ยท On-site
Knowledge of dealership operations, inventory management, and financial performance * Experience with DMS and CRM systems (Reynolds, CDK, VinSolutions, DealerSocket, etc.) * Ability to succeed in a ...
Monitor and manage inventory, merchandising, and lot performance * Create a positive and ... Experience with CRM tools and desking software (e.g., VINSolutions, Vauto, Autosoft) * Ability to ...
Quick apply
Monitor and manage inventory, merchandising, and lot performance * Create a positive and ... Experience with CRM tools and desking software (e.g., VINSolutions, Vauto, Autosoft) * Ability to ...
Monitor and manage inventory, merchandising, and lot performance * Create a positive and ... Experience with CRM tools and desking software (e.g., VINSolutions, Vauto, Autosoft) * Ability to ...
Monitor and manage inventory, merchandising, and lot performance * Create a positive and ... Experience with CRM tools and desking software (e.g., VINSolutions, Vauto, Autosoft) * Ability to ...
Used Car Manager
Zumbrota, MN ยท On-site
Proficiency with used car software tools: vAuto, Dealertrack, VinSolutions, ACV, CarOffer, etc ... Ability to thrive in a fast-paced, performance-driven environment. * Valid driver's license and ...
Used Car Manager
Zumbrota, MN ยท On-site
Proficiency with used car software tools: vAuto, Dealertrack, VinSolutions, ACV, CarOffer, etc ... Ability to thrive in a fast-paced, performance-driven environment. * Valid driver's license and ...
Vinsolutions Performance Manager information
See salary details
$40K - $50.3K
3% of jobs
$50.3K - $60.6K
16% of jobs
$64.9K is the 25th percentile. Wages below this are outliers.
$60.6K - $71K
15% of jobs
$71K - $81.3K
7% of jobs
$81.3K - $91.6K
7% of jobs
The median wage is $95.5K / yr.
$91.6K - $101.9K
4% of jobs
$101.9K - $112.2K
6% of jobs
$112.2K - $122.5K
16% of jobs
$123K is the 75th percentile. Wages above this are outliers.
$122.5K - $132.9K
6% of jobs
$132.9K - $143.2K
13% of jobs
$143.2K - $153.5K
6% of jobs
$40K
$99.5K
$153.5K
How much do vinsolutions performance manager jobs pay per year?
How does a Vinsolutions Performance Manager typically collaborate with dealership teams to drive results?
What is the difference between Vinsolutions Performance Manager vs Vinsolutions Service Advisor?
| Aspect | Vinsolutions Performance Manager | Vinsolutions Service Advisor |
|---|---|---|
| Primary Role | Oversees dealership performance metrics, analyzes data, and implements process improvements | Interacts directly with customers, schedules service appointments, and manages service repairs |
| Required Skills | Data analysis, performance management, dealership operations knowledge | Customer service, communication, technical automotive knowledge |
| Work Environment | Office-based, dealership management setting | Service department, customer-facing environment |
Vinsolutions Performance Manager focuses on analyzing dealership data and improving overall performance, while Vinsolutions Service Advisor handles customer interactions and service appointments. Both roles are essential in dealership operations but serve different functions within the automotive industry.
What are the key skills and qualifications needed to thrive as a Vinsolutions Performance Manager, and why are they important?
What is a Vinsolutions Performance Manager?

Full-time
Posted 8 days ago
Job description
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.
The Role
The Performance Manager / Product SME for Dealer Solitons is a dealership operations and product expert responsible for ensuring customers achieve maximum value from their DMS, CRM, Service, and Marketing products.
They work side-by-side with Account Managers to:
- Drive product adoption
- Deliver performance improvement recommendations
- Optimize dealership workflows
- Provide training, insights, and best practices
- Support renewal and expansion by demonstrating measurable results
- This role is highly consultative, hands-on, and data-driven, acting as the "product and performance engine" for the territory.
What You'll Do
Product Adoption & Utilization Leadership in assigned Platform (DMS/CRM/Service/Marketing)
- Ensure customers fully adopt and use their contracted solutions, including:
- DMS workflows: Service, Parts, Accounting, Inventory, Variable Ops
- CRM workflows: Lead handling, BDC processes, showroom tracking
- Service operations: Lane check-in, scheduling, inspections, tech productivity
- Marketing solutions: Campaign automation, retention journeys, equity mining, reputation
- Conduct usage audits and work with customers to close adoption gaps.
Performance Improvement & Dealership Optimization
- With Account Manager, analyze dealership performance metrics and translate them into actionable recommendations.
- Lead on-site or virtual coaching sessions focused on improving:
- Technician efficiency & labor hours
- Lead response times, appointment set ratios, and close rates
- Service retention, upsell capture, and multi-point inspection usage
- Marketing ROI and customer lifetime value
- Deliver scalable workflows, playbooks, and best practices tailored to dealership size.
Customer Engagement & Value Demonstration
- Focus on customer operational performance and adoption.
- Dealerships visits will be coordinated by the Account Manager, who maintains primary ownership of the customer relationship.
- Participate in QBRs with Account Managers to present data, performance insights, and product roadmaps.
- Provide clear ROI storytelling that ties product usage to KPI improvements.
- Build strong relationships with dealership stakeholders (GMs, Fixed Ops Directors, Service Managers, Sales Managers, BDC Leads, Marketing Managers).
Data Analysis & Reporting
- Monitor usage dashboards, performance KPIs, and adoption analytics to identify trends and prioritize accounts.
- Deliver clear, data-backed recommendations and action plans.
- Maintain documentation of customer progress, including training logs, KPIs, and next steps.
Cross-Functional Collaboration
- Provide Product and Engineering teams with field insights related to:
- Feature gaps
- Integration requests (e.g., DMS, CRM, OEM tools)
- Workflow challenges
- Competitive intelligence
- Work with Support and Professional Services to resolve technical issues impacting adoption.
- Partner with Marketing to share customer success stories and support case studies.
Territory Support
- Coordinate with Account Managers to support renewal readiness by driving proactive value realization. Prioritization for Adoption, At Risk Customers, Strategic Accounts.
- Recommend prioritize on which accounts need on-site vs. virtual engagement.
- Assist with onboarding workflows for new rooftops added through expansion.
Travel
- 60- 75% depending on territory/area size, customer needs, and on-site support requirements.
What You'll Bring
Required
- 3-7+ years' experience in automotive SaaS, dealership operations, training, or consulting.
- Strong working knowledge of dealership processes across fixed ops, variable ops, CRM, and marketing.
- Hands-on experience with one or more automotive technologies (DMS, CRM, service scheduling, marketing platforms).
- Excellent skills in coaching, training, process improvement, and data analysis.
- Ability to communicate complex workflows clearly to dealership users and leaders.
Preferred
- Familiarity with major DMS providers (CDK, Reynolds, Dealertrack, Tekion).
- Experience with CRM platforms (Elead, VinSolutions, DealerSocket, etc.).
- Background in BDC operations, service lane management, or dealership marketing.
- Prior experience in a Product Specialist, Trainer, Consultant, or Fixed Ops role.
- Proven ability to present insights to executive audiences (GMs, Fixed Ops Directors, Dealer Principals).
Success Metrics
- Product adoption & utilization levels across DMS, CRM, Service, Marketing Platforms
- Performance KPI improvements (service hours, CRM conversion, marketing ROI, etc.)
- Customer satisfaction (NPS/CSAT) and reduction in escalations
- Impact on renewal readiness through value demonstration
- Completion of performance engagements and achievement of customer objectives
- Quality of documentation, reporting, and best practice delivery
Competencies
Operational Expertise - Deep understanding of automotive workflows.
Product Mastery - Expert-level proficiency in assigned solutions.
Analytical Mindset - Uses data to diagnose issues and guide coaching.
Communication & Coaching - Clear, patient, and persuasive.
Customer Empathy - Understands the daily realities of dealership teams.
Collaboration - Works seamlessly with Account Managers and cross-functional partners.
Execution Discipline - Organized, dependable, and detail-oriented.
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
About Solera
Sourced by ZipRecruiter
Industry
It services
Company size
5,001 - 10,000 Employees
Headquarters location
Westlake, TX, US
Year founded
2005