BDC Manager
Loganville, GA ยท On-site
Performance Tracking: Manage and report on Key Performance Indicators (KPIs), including: * Lead-to ... Expert-level proficiency with CRM systems (e.g., VinSolutions, Elead, DriveCentric) and inventory ...
Loganville, GA ยท On-site
Performance Tracking: Manage and report on Key Performance Indicators (KPIs), including: * Lead-to ... Expert-level proficiency with CRM systems (e.g., VinSolutions, Elead, DriveCentric) and inventory ...
Loganville, GA ยท On-site
Performance Tracking: Manage and report on Key Performance Indicators (KPIs), including: * Lead-to ... Expert-level proficiency with CRM systems (e.g., VinSolutions, Elead, DriveCentric) and inventory ...
Performance Tracking: Manage and report on Key Performance Indicators (KPIs), including: * Lead-to ... Expert-level proficiency with CRM systems (e.g., VinSolutions, Elead, DriveCentric) and inventory ...
Quick apply
Performance Tracking: Manage and report on Key Performance Indicators (KPIs), including: * Lead-to ... Expert-level proficiency with CRM systems (e.g., VinSolutions, Elead, DriveCentric) and inventory ...
Loganville, GA ยท On-site
Performance Tracking: Manage and report on Key Performance Indicators (KPIs), including: * Lead-to ... Expert-level proficiency with CRM systems (e.g., VinSolutions, Elead, DriveCentric) and inventory ...
Loganville, GA ยท On-site
Performance Tracking: Manage and report on Key Performance Indicators (KPIs), including: * Lead-to ... Expert-level proficiency with CRM systems (e.g., VinSolutions, Elead, DriveCentric) and inventory ...
Manage, optimize, and drive performance for all internet leads (phone, email, chat, text). Ensure ... Deep expertise in CRM systems (e.g., eLead, VinSolutions, DealerSocket) and digital lead management ...
Manage, optimize, and drive performance for all internet leads (phone, email, chat, text). Ensure ... Deep expertise in CRM systems (e.g., eLead, VinSolutions, DealerSocket) and digital lead management ...
Mcdonough, GA ยท On-site
Manage, optimize, and drive performance for all internet leads (phone, email, chat, text). Ensure ... Deep expertise in CRM systems (e.g., eLead, VinSolutions, DealerSocket) and digital lead management ...
Mcdonough, GA ยท On-site
Manage, optimize, and drive performance for all internet leads (phone, email, chat, text). Ensure ... Deep expertise in CRM systems (e.g., eLead, VinSolutions, DealerSocket) and digital lead management ...
Manage, optimize, and drive performance for all internet leads (phone, email, chat, text). Ensure ... Deep expertise in CRM systems (e.g., eLead, VinSolutions, DealerSocket) and digital lead management ...
Quick apply
Manage, optimize, and drive performance for all internet leads (phone, email, chat, text). Ensure ... Deep expertise in CRM systems (e.g., eLead, VinSolutions, DealerSocket) and digital lead management ...
Augusta, GA ยท On-site
$60K - $90K/yr
Analyze metrics to drive continuous improvement in departmental performance. * VinSolutions experience is a huge plus! What You'll Need to Have for the Role: * Previous CRM experience preferred
Augusta, GA ยท On-site
$60K - $90K/yr
Analyze metrics to drive continuous improvement in departmental performance. * VinSolutions experience is a huge plus! What You'll Need to Have for the Role: * Previous CRM experience preferred
$60K - $90K/yr
Analyze metrics to drive continuous improvement in departmental performance. * VinSolutions experience is a huge plus! What You'll Need to Have for the Role: * Previous CRM experience preferred
$60K - $90K/yr
Analyze metrics to drive continuous improvement in departmental performance. * VinSolutions experience is a huge plus! What You'll Need to Have for the Role: * Previous CRM experience preferred
$60K - $100K/yr
Analyze metrics to drive continuous improvement in departmental performance. * VinSolutions experience is a huge plus! What You'll Need to Have for the Role: * Previous CRM experience preferred
$60K - $100K/yr
Analyze metrics to drive continuous improvement in departmental performance. * VinSolutions experience is a huge plus! What You'll Need to Have for the Role: * Previous CRM experience preferred
Woodstock, GA ยท On-site
$60K - $100K/yr
Analyze metrics to drive continuous improvement in departmental performance. * VinSolutions experience is a huge plus! What You'll Need to Have for the Role: * Previous CRM experience preferred
Woodstock, GA ยท On-site
$60K - $100K/yr
Analyze metrics to drive continuous improvement in departmental performance. * VinSolutions experience is a huge plus! What You'll Need to Have for the Role: * Previous CRM experience preferred
YOU WILL BE SUCCESSFUL with excellent training and support from our management team. Automotive ... Excellent performance based income! * $3,000/month training pay based on experience * Production ...
YOU WILL BE SUCCESSFUL with excellent training and support from our management team. Automotive ... Excellent performance based income! * $3,000/month training pay based on experience * Production ...
$35K - $55K/yr
Utilize the CRM system to record and manage customer information, appointments, calls, and sales ... Regularly track and analyze your personal performance metrics, including appointments scheduled ...
$35K - $55K/yr
Utilize the CRM system to record and manage customer information, appointments, calls, and sales ... Regularly track and analyze your personal performance metrics, including appointments scheduled ...
Lake Park, GA ยท On-site
$35K - $55K/yr
Utilize the CRM system to record and manage customer information, appointments, calls, and sales ... Regularly track and analyze your personal performance metrics, including appointments scheduled ...
Lake Park, GA ยท On-site
$35K - $55K/yr
Utilize the CRM system to record and manage customer information, appointments, calls, and sales ... Regularly track and analyze your personal performance metrics, including appointments scheduled ...
$35K - $55K/yr
Utilize the CRM system to record and manage customer information, appointments, calls, and sales ... Regularly track and analyze your personal performance metrics, including appointments scheduled ...
$35K - $55K/yr
Utilize the CRM system to record and manage customer information, appointments, calls, and sales ... Regularly track and analyze your personal performance metrics, including appointments scheduled ...
$35K - $55K/yr
Utilize the CRM system to record and manage customer information, appointments, calls, and sales ... Regularly track and analyze your personal performance metrics, including appointments scheduled ...
$35K - $55K/yr
Utilize the CRM system to record and manage customer information, appointments, calls, and sales ... Regularly track and analyze your personal performance metrics, including appointments scheduled ...
Pooler, GA ยท On-site
$35K - $55K/yr
Utilize the CRM system to record and manage customer information, appointments, calls, and sales ... Regularly track and analyze your personal performance metrics, including appointments scheduled ...
Pooler, GA ยท On-site
$35K - $55K/yr
Utilize the CRM system to record and manage customer information, appointments, calls, and sales ... Regularly track and analyze your personal performance metrics, including appointments scheduled ...
Byron, GA ยท On-site
$35K - $55K/yr
Utilize the CRM system to record and manage customer information, appointments, calls, and sales ... Regularly track and analyze your personal performance metrics, including appointments scheduled ...
Byron, GA ยท On-site
$35K - $55K/yr
Utilize the CRM system to record and manage customer information, appointments, calls, and sales ... Regularly track and analyze your personal performance metrics, including appointments scheduled ...
$35K - $55K/yr
Utilize the CRM system to record and manage customer information, appointments, calls, and sales ... Regularly track and analyze your personal performance metrics, including appointments scheduled ...
$35K - $55K/yr
Utilize the CRM system to record and manage customer information, appointments, calls, and sales ... Regularly track and analyze your personal performance metrics, including appointments scheduled ...
Woodstock, GA ยท On-site
$35K - $55K/yr
Utilize the CRM system to record and manage customer information, appointments, calls, and sales ... Regularly track and analyze your personal performance metrics, including appointments scheduled ...
Woodstock, GA ยท On-site
$35K - $55K/yr
Utilize the CRM system to record and manage customer information, appointments, calls, and sales ... Regularly track and analyze your personal performance metrics, including appointments scheduled ...
Buford, GA ยท On-site
$35K - $55K/yr
Utilize the CRM system to record and manage customer information, appointments, calls, and sales ... Regularly track and analyze your personal performance metrics, including appointments scheduled ...
Buford, GA ยท On-site
$35K - $55K/yr
Utilize the CRM system to record and manage customer information, appointments, calls, and sales ... Regularly track and analyze your personal performance metrics, including appointments scheduled ...
| Aspect | Vinsolutions Performance Manager | Vinsolutions Service Advisor |
|---|---|---|
| Primary Role | Oversees dealership performance metrics, analyzes data, and implements process improvements | Interacts directly with customers, schedules service appointments, and manages service repairs |
| Required Skills | Data analysis, performance management, dealership operations knowledge | Customer service, communication, technical automotive knowledge |
| Work Environment | Office-based, dealership management setting | Service department, customer-facing environment |
Vinsolutions Performance Manager focuses on analyzing dealership data and improving overall performance, while Vinsolutions Service Advisor handles customer interactions and service appointments. Both roles are essential in dealership operations but serve different functions within the automotive industry.

Other
Medical, Dental, Vision
Posted 16 days ago
The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ensure every leadโwhether via phone, email, or chatโis handled with the highest level of professionalism and urgency. Your primary goal is to drive showroom traffic by converting leads into confirmed appointments and ensuring a seamless handoff to the sales floor.
Team Leadership & Training: Recruit, hire, and coach a team of BDC Representatives. Conduct daily "one-on-ones" and weekly training sessions on word tracks, objection handling, and CRM proficiency.
Lead Management: Monitor the CRM to ensure 100% lead attribution and timely follow-up. Audit outbound calls and emails for quality and consistency.
Performance Tracking: Manage and report on Key Performance Indicators (KPIs), including:
Lead-to-Appointment Ratio
Appointment Show Rate
Appointment-to-Sale Conversion
Strategic Campaign Execution: Work with the marketing team to align BDC outreach with current dealership promotions, including 2027 Ford model launches and Plan pricing initiatives.
Inter-Departmental Collaboration: Maintain a strong relationship with the Sales Managers and Floor Managers to ensure appointments are greeted promptly and customer data is accurately transferred.
Process Optimization: Continuously refine BDC workflows to decrease response times and increase engagement across multiple platforms (social media, third-party leads, and service-to-sales mining).
Experience: 3+ years of experience in an Automotive BDC or Sales Management role (Ford experience preferred).
Tech Savvy: Expert-level proficiency with CRM systems (e.g., VinSolutions, Elead, DriveCentric) and inventory management tools.
Communication: Exceptional verbal and written communication skills with the ability to craft compelling email and text templates.
Leadership: Proven track record of motivating a team to meet and exceed monthly quotas.
Education: High School Diploma required; Bachelorโs degree in Business or Marketing is a plus.
Competitive pay plus performance-based monthly bonuses.
Comprehensive benefits package (Health, Dental, Vision).
Employee discounts on vehicles, parts, and service.
Professional development and career advancement opportunities within a growing dealership.
The BDC Manager acts as the filter at the top and middle of this funnel, ensuring the volume of leads (Top) is effectively condensed into high-quality showroom appointments (Middle).