Vice President Of It Operations Jobs (NOW HIRING)

About the Role

The Vice President Information Technology (VP) is responsible for the strategic leadership, operational excellence, and transformation of enterprise technology infrastructure and IT operations across University Hospital. This executive oversees all core infrastructure services supporting clinical, business, and administrative operations, including enterprise networks, data centers, cloud platforms, servers, storage, telecommunications, end-user computing, and IT Service Desk operations. The VP develops and executes enterprise technology strategies focused on modernization, resiliency, scalability, security, and service excellence. This role provides leadership for infrastructure architecture, cloud transformation, disaster recovery and business continuity planning, operational standards, and technology lifecycle management to support the organization’s current and future needs. The VP serves as a key strategic partner to the CIO and executive leadership team, helping drive innovation, strengthen operational resilience, improve service delivery, and advance enterprise technology initiatives across the health system.

What You’ll Do  

• Serves as an integral member of the IST leadership team to promote the mission and demonstrate the values and ethics of University Hospital.
• Leads the overall strategy, design, and operation of enterprise IT infrastructure across the health system, including networks, servers, storage, data centers, cloud platforms, and end-user computing environments.
• Oversees IT Service Desk operations to ensure high-quality, responsive, and consistent support for clinical, administrative, and business users.
• Directs enterprise telecommunications and unified communications infrastructure, including voice, data, wireless, and collaboration platforms.
• Develops and executes an enterprise cloud strategy, including migration, optimization, and long-term hybrid cloud architecture aligned with organizational goals.
• Oversees the architecture and operational performance of the hosted Epic environment and related clinical applications infrastructure.
• Leads disaster recovery and business continuity planning, testing, and execution to ensure high availability and operational resilience across all critical systems.
• Establishes infrastructure standards, architecture frameworks, and lifecycle management processes to ensure scalability, security, reliability, and cost-effective operations.
• Leads infrastructure modernization initiatives focused on automation, standardization, and improved enterprise service delivery.
• Monitors and improves IT operational performance through service level management, KPIs, and continuous improvement practices.
• Partners with cybersecurity leadership to ensure infrastructure security, risk mitigation, and compliance with healthcare regulatory requirements.
• Leads vendor management for infrastructure, cloud, telecom, and service providers, ensuring performance, accountability, and cost-effectiveness.
• Oversees capacity planning, infrastructure budgeting, and capital investment strategy to support current and future organizational needs.
• Provides executive leadership and mentoring to infrastructure, telecom, and service desk teams, building a strong culture of accountability, collaboration, and service excellence.
• Acts as operational leader during major incidents, ensuring clear communication, coordination, and rapid restoration of services.

What You’ll Bring

• Bachelor’s Degree in Computer Information Systems, Computer Science, MIS, Engineering or related technical discipline required. Master’s preferred.
• Nine (9) years of progressive experience in enterprise infrastructure, technology operations, and IT engineering, including at least three (3) years in a senior leadership role overseeing large-scale infrastructure environments, preferably within a healthcare setting.
• Demonstrated experience leading enterprise technology transformation initiatives, including cloud migration strategies, hybrid infrastructure environments, data center modernization, operational resiliency, and infrastructure standardization.
• Project Management Professional (PMP), ITIL, cloud, or related technical certifications are preferred.
• Expert-level certification such as Cisco Certified Internetwork Expert (CCIE) (Enterprise Infrastructure, Data Center, or Security) preferred.
• Preferred technical skills and experience with Cisco networking technologies, VMWare, Pure Storage, HCI and other related technologies.
• Proven leadership experience managing complex enterprise infrastructure environments including:
  • Enterprise networking and telecommunications
  • Data center operations
  • Cloud platforms and hosted environments
  • Servers, storage, virtualization, and backup technologies
  • End-user computing and device management
  • Enterprise monitoring and operational support services
  • Disaster recovery and business continuity planning
• Strong understanding of healthcare technology operations, including high-availability clinical systems, Epic hosted infrastructure environments, cybersecurity principles, and regulatory/compliance requirements.
• Experience developing and implementing enterprise architecture standards, operational governance models, lifecycle management strategies, and service delivery improvement initiatives.
• Strong knowledge of modern infrastructure technologies and platforms, including cloud services, enterprise networking, virtualization, identity management, infrastructure automation, and unified communications technologies. Preferred technical skills and experience with Cisco networking technologies, VMWare, Pure Storage, HCI and other related technologies.
• Demonstrated ability to lead large technical teams, develop leadership talent, and build collaborative, high-performing organizations focused on accountability, communication, and customer service excellence.
• Experience overseeing strategic vendor relationships, managed service providers, technology contracts, and infrastructure-related budgeting and capital planning activities.
• Exceptional communication, organizational, analytical, and executive leadership skills with the ability to collaborate effectively across clinical, operational, and executive leadership teams.
• Demonstrated ability to manage complex operational issues, lead during critical incidents, and balance strategic transformation initiatives with day-to-day operational excellence.

What We Offer

• Vacation Time
• Medical & Prescription Drug Coverage
• Dental & Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Short- & Long-Term Disability Insurance
• Pension Plan
• Pet Insurance
• Employee Assistance Program (EAP)
• Professional Development

 Compensation

In compliance with New Jersey’s Pay Transparency Act, the salary range for this position is MS/41S:  $164,925.00.00 - $220,120.00 - $275,324.00. University Hospital considers multiple factors when determining compensation, including (but not limited to) the scope and responsibilities of the position, the candidate’s relevant work experience, education and training, key skills, internal equity, market data, and organizational needs. The expected salary range for this position is in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.

About Us

University Hospital is one of the nation’s leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.

Apply Today

We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we’d love to meet you.