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Manager Of It Operations Jobs (NOW HIRING)

Spatial Data Logic

Director of IT Operations

Manage IT vendors, service providers, and technology investments * Oversee onboarding and ... years of experience in IT operations, systems administration, or infrastructure roles * Strong ...

State of Michigan

IT Operations Manager

Lansing, MI · On-site

$100K - $140K/yr

Under the direction of the Director of the Senate Business Office (SBO) and supervised by the Senate Information Services (SIS) Director, the IT Operations Manager manages the SIS Operations teams ...

NAC Architecture

IT Operations Director

Seattle, WA

$145K - $170K/yr

Description The IT Operations Director is responsible for the day-to-day delivery of IT services at NAC, leading the IT team in managing the firm's infrastructure, support services, design technology ...

NAC Architecture

IT Operations Director

Los Angeles, CA · On-site

$149K - $174K/yr

The IT Operations Director is responsible for the day-to-day delivery of IT services at NAC, leading the IT team in managing the firm's infrastructure, support services, design technology and ...

Amtis

IT Operations Manager

Birmingham, AL

£62K - £70K/yr

... Manager to lead and mature its core technology services ... This is a key opportunity to take ownership of day-to-day IT operations, drive service excellence ...

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Manager Of It Operations information

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$31K

$63.5K

$118.5K

How much do manager of it operations jobs pay per year?

As of Jun 9, 2026, the average yearly pay for manager of it operations in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Of It Operations vs Network Administrator?

AspectManager Of It OperationsNetwork Administrator
CertificationsITIL, PMP, CompTIA Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOversees IT teams, strategic planningMaintains and manages network infrastructure
Industry UsageCommon in large organizations, IT departmentsFound in various industries, smaller to mid-sized companies
Search/Comparison IntentUnderstanding managerial roles in ITFocus on network setup and troubleshooting

The Manager Of It Operations typically oversees the entire IT department, focusing on strategic planning, team management, and overall IT service delivery. In contrast, a Network Administrator concentrates on maintaining and troubleshooting network infrastructure. Both roles require similar certifications but differ in scope and responsibilities, with the manager having a broader, leadership-focused role.

What are some common challenges faced by a Manager of IT Operations, and how can they be addressed?

A Manager of IT Operations often navigates challenges such as ensuring system uptime, managing diverse technical teams, and responding to unexpected outages or incidents. Balancing proactive maintenance with urgent troubleshooting requires strong organizational and communication skills. Successful managers prioritize clear documentation, implement robust monitoring tools, and foster a culture of continuous improvement to address these challenges effectively. Collaboration with other departments, such as cybersecurity and application development, is also crucial for aligning IT operations with broader business goals.

What are the key skills and qualifications needed to thrive as a Manager of IT Operations, and why are they important?

To thrive as a Manager of IT Operations, you need a strong background in IT infrastructure, systems administration, project management, and usually a relevant degree or certification such as ITIL or CompTIA. Familiarity with network management tools, cloud platforms, cybersecurity protocols, and enterprise software like ServiceNow or Microsoft Azure is essential. Leadership, problem-solving, and effective communication are critical soft skills for coordinating teams and driving operational efficiency. These skills ensure seamless IT service delivery, minimize downtime, and support organizational goals in a rapidly evolving technology environment.

What does a Manager of IT Operations do?

A Manager of IT Operations oversees the daily activities and performance of an organization's information technology systems and teams. This role ensures that IT services and infrastructure run smoothly, securely, and efficiently. Responsibilities often include managing IT staff, coordinating system maintenance, implementing best practices, and supporting business objectives through technology. They also handle incident response, system upgrades, and policy development to maintain optimal IT performance.
What cities are hiring for Manager Of It Operations jobs? Cities with the most Manager Of It Operations job openings:
What are the most commonly searched types of Of It Operations jobs? The most popular types of Of It Operations jobs are:
What states have the most Manager Of It Operations jobs? States with the most job openings for Manager Of It Operations jobs include:
Manager Of It Operations jobs near you
Infographic showing various Manager Of It Operations job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 45% Full Time, 48% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Manager of IT Operations

Voyager Technologies

San Diego, CA • On-site

Full-time

Posted 19 days ago

Job description

Job Summary:
Voyager Technologies is an innovative defense, national security, and space technology company committed to advancing transformative solutions. The Manager of IT Operations & Delivery is responsible for leading IT operations, ensuring reliable technology support as the company grows, and developing a high-performing IT operations team.
Responsibilities:
• Lead Voyager’s IT operations function, including service desk and Tier 1–3 end-user support, identity and access management, device lifecycle management (strategy, procurement, provisioning, decommission, and inventory management), and IT onboarding and offboarding programs that serve a rapidly growing, geographically distributed workforce
• Build with an AI-first approach; seeking opportunities to scale with AI support wherever possible
• Build, lead, and develop a high-performing IT operations team, establishing clear service delivery standards, SLAs, escalation frameworks, knowledge base, and a culture of accountability and continuous improvement
• Partner with the cybersecurity team to ensure IT operations practices align with Voyager’s cybersecurity posture, CMMC requirements, ITAR and EAR compliance obligations, and enterprise risk management framework
• Manage vendor relationships, managed service providers, and technology partners that support IT operations, driving performance accountability, commercial discipline, and alignment to Voyager’s strategic direction
• Own configuration and development of the IT Service Desk software to ensure auto-triage, ticket assignment, ticket health dashboards, individual performance metrics, and excellent customer UX for ticket submissions.
• Own device management ensuring pre-configured ready-to-go devices for all employees, within budget; including device inventory and outsourcing vendor management and development
• Own User Training for employees to ensure they know how to use our tools and systems to receive IT support and ticketing.
• Develop Voyager’s IT ticketing system; be proactive and results-driven; ensure a modern IT ticketing experience for all users
Qualifications:
Required:
• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business or a related field with 3 years of experience in IT operations, management, or related functions OR 5 years’ experience in lieu of a degree.
• 5+ years leading IT operations teams or other high-volume ticket teams with demonstrated success building and scaling service desk and end-user support in a complex, multi-site environment
• Technical expertise in IT service desk solutions
• Proven ability to design and operate distributed, multi-site IT environments, managing device configurations and inventory and service desk support functions across geographically dispersed facilities and remote workforces
• Demonstrated experience building team organizational structure, hiring, and developing technical talent in a high-growth environment
• Strong executive communication and cross-functional stakeholder management skills, with experience translating operational complexity into strategic recommendations for leadership audiences
Preferred:
• Experience with Microsoft 365, Intune, Entra ID (Azure AD), Halo, Zendesk, Service Now, Jira, or other tooling solutions in an enterprise environment, including zero-trust architecture patterns
• Relevant industry certifications such as ITIL, ITSM, or Administrator certifications
Company:
Voyager Technologies is a defense and space technology company that develops solutions for national security and commercial space missions. Founded in 2019, the company is headquartered in Denver, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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