Manager Of It Operations Jobs (NOW HIRING)

Manager of IT

Full-Time | Manhattan, NewYork | Hybrid (3-4 Days Onsite)

Our client

Is a venture-focused boutique law firm that delivers Big Law-level expertise with greater agility and partner attention. The firm advises startups, investors, and growth companies across private equity, M&A, capital markets, fund formation, IP, and litigation. With a strong national presence, it is recognized for its work in venture capital and emerging companies, combining deep expertise with an entrepreneurial, forward-thinking approach, including investments in legal tech and AI.

The Opportunity

SoHo Dragon represents a boutique business law firm that is seeking a Manager of Information Technology to lead its technology strategy and day-to-day operations. This role reports tofirm leadership and partners with a Technology Steering Committee to guide priorities across legal technology, cybersecurity, and emerging tools such as AI.

The IT Manager will oversee managed service providers while developing a forward-looking technology roadmap focused on improving efficiency, strengthening security, and supporting the firm's continued growth.

In Summary

Ownthe firm's entire technology function- overseedaytodayIT operations through managed service partners while ensuring performance, reliability, and security.

Setand drive technology strategy- build amultiyearroadmap andadviseleadership on investments across legal tech, cybersecurity, and AI.

Usetechnology as a competitive lever- improve client service, increase operational efficiency, and position the firm as a modern, tech-enabled business.

Key Responsibilities

IT Operations & Service Partner Management

• Oversee and manage the firm's strategic IT service partners, ensuring service delivery meets performance expectations and SLAs.

• Serve as the primary internal escalation point for technology issues affecting attorneys, staff, and firm operations.

• Manage relationships with technology vendors and negotiate contracts to deliver value and cost efficiency.

• Ensure the reliability, security, and performance of the firm's IT infrastructure across all office locations.

Technology Strategy & Steering Committee

• Advise the firm's Technology Steering Committee on strategic technology investments, emerging trends, and prioritization.

• Develop andmaintaina multi-year technology roadmap aligned with the firm's growth strategy and client serviceobjectives.

• Lead evaluation and implementation oflegal techplatforms..

• Champion AI adoption across the firm -identifyingpractical, high-value use cases for generative AI and legal AItools, andguiding responsible implementation.

Cybersecurity & Compliance

• Own the firm's cybersecurity posture, policies, and incident response readiness.

• Ensure compliance with applicable data protection regulations and legal industry security standards.

• Drive a security-first culture through training, awareness, and policy enforcement.

• Manage business continuity and disaster recovery planning.

Stakeholder Engagement & Communication

• Build strong working relationships with firm leadership, partners, associates, and staff to understand and proactively address technology needs.
• Communicate complex technology concepts clearly to non-technical audiences, including presentations to firm leadership and the Steering Committee.

Qualifications

Required

• • 10+ years of progressive IT leadership experience, with a meaningfulportionin a law firm or professional services environment.
  • Demonstrated experience managing outsourced/managed IT service providers and holding vendors accountable tohigh performancestandards.
  • Strong working knowledge of legal technology platforms (document management, e-billing, practice management, collaboration tools) and the Microsoft 365 ecosystem.
  • Proven ability to develop and execute technology strategy at an organizational level.
  • Experienceadvisingsenior leadership on technology direction, ROI, and risk.
  • Deep knowledge of cybersecurity principles, frameworks, and best practices in a legal or professional services context.
  • Excellent communication and interpersonal skills; comfortable presenting to partners and firm leadership.
  
  

Preferred

• • Experience with AI and emerginglegal techtools and the ability to evaluate and implement them thoughtfully.
  • Familiarity with the unique technology needs of boutique or mid-size law firms.
  • Bachelor's degree in Information Technology, Computer Science, or a related field; advanced degree or relevant certifications (CISSP, CISM, PMP)a plus.
  • Startup or high-growth firm mindset: scrappy, resourceful, and energized by building - not justmaintaining.
  
  

WhoWe'reLooking For

We'relooking for someonewho'snaturally curious, brings energy, and is genuinely excited about what technology can do for a growing law firm.This isn't a "keep the lights on" role - we want someone who spots opportunities, thinks ahead, andactually getsthings done.You'llneed the confidence to build trust with partners, along with the mindset to challenge how things have always been done.

This is an entrepreneurial environment - things movequickly,initiative is valued, and people are expected to take ownership. Ifyou'relooking for a role where you can make a real impact, shape how technology is used across the firm, and help a high-performing business stay competitive, this could be a great fit.

WhoWe'reNOTLooking For

Apure "keep the lights on" IT managerwho focuses only on maintenance and support without thinking strategically.

Someoneoverly theoretical or hands-offwho prefers designing strategy but not owning execution or outcomes.

Arigid, process-heavy operator who struggles in a fast-moving, entrepreneurial environment or hesitates to challenge the status quo.

Compensation & Benefits

• Total compensation of $150,000 - $175,000, based on experience.

• Comprehensive benefits package.

• Hybrid work arrangement: 4 days onsite at our Manhattan office; remaining days remote.

• Opportunity to work alongside outstanding attorneys and business professionals on challenging, high-profile matters.