Vice President Of It Operations Jobs (NOW HIRING)

Description

At Hogan, we're on a mission to help people and organizations around the world succeed using data-driven talent insights. If that kind of work interests you and this role feels like a fit, we'd love to hear from you.

Hogan Overview

Hogan Assessment Systems, an international authority in personality assessment, helps businesses reduce turnover and increase productivity by hiring the right people, developing key talent, and evaluating leadership potential.

Available in 50 languages across 180 countries, our portfolio of employee selection, development, and leadership products allow companies to better manage their human resource capital and retain top talent. 

Our Values

How we show up matters as much as what we do. These values shape how we work together and show up for our clients every day. 

• Quality - We are committed to quality and continuous improvement.
• Customer First - Our success depends on our customer relationships.
• One Hogan - We work hard, have fun, and value our colleagues.
• Innovation - We will continue to be the leader in the assessment industry.

Summary/Objective

The VP of Information Technology is responsible for the delivery and operation of all technology in service of the company's business objectives. This role leads the engineering teams that build the company's commercial product, the infrastructure and operations teams that keep its systems running, and the internal systems and support teams that enable workforce productivity. The VP of Information Technology is the primary technology partner to the VP of Product, providing the engineering capability and delivery discipline through which the product vision is realized. This role operates within the technology standards and architecture frameworks established by the VP of Enterprise Architecture and Governance, and is accountable for ensuring that delivery teams build within those standards.

Essential Functions

Product engineering and delivery

• Lead the product engineering organization - comprising the development team and scrum masters - in a disciplined agile delivery model, ensuring that teams are organized, empowered, and capable of executing reliably against the product roadmap.
• Partner with the VP of Product to translate roadmap priorities into engineering team capacity, sprint plans, and delivery commitments; maintain a transparent and honest view of delivery capacity and velocity.
• Own the engineering delivery process, including sprint cadence, release management, code quality standards, and continuous integration and deployment practices.
• Ensure that engineering work is initiated in consultation with the VP of Enterprise Architecture and Governance for any initiative that introduces new technology patterns, integrations, data models, or AI capabilities.
• Develop engineering talent - identifying growth opportunities, providing technical leadership pathways, and supporting the developer rotation program through which engineers embed in the architecture function.

Platform and infrastructure

• Oversee the platform and infrastructure team, ensuring reliable, performant, and secure infrastructure across cloud, network, and end-user computing environments.
• Drive cloud infrastructure maturity in partnership with the VP of Enterprise Architecture and Governance, ensuring that infrastructure patterns conform to established architecture standards.
• Own infrastructure cost management, capacity planning, and vendor relationships for infrastructure services.
• Ensure the infrastructure environment is capable of supporting the AI compute and data platform requirements that the AI technology program will introduce.

Internal systems and support

• Lead the internal systems and support organization, transitioning the internal applications team from a primarily administrative function toward a business systems engineering capability that customizes and extends internal applications to meet the company's specific operational needs.
• Own the end-user technology experience, including hardware, software, and support services for the workforce.
• Partner with business function leaders to understand internal technology needs and prioritize internal systems investment accordingly.
• Drive the adoption of AI-assisted support and automation tools that improve support team efficiency and end-user experience.

Data and integration operations

• Lead the data and integration team - comprising data engineers and the integration engineer - in building and maintaining the data pipelines and system integrations that the business depends on.
• Ensure that data engineering and integration work is executed in conformance with the data architecture and integration standards established by the VP of Enterprise Architecture and Governance.
• Manage the operational data infrastructure, including pipeline reliability, data freshness, and integration availability.

Technology operations and governance participation

• Own the operational health of all technology systems - uptime, performance, incident management, and disaster recovery - and maintain transparent reporting to the COO and executive team.
• Participate actively in the technology governance process established by the VP of Enterprise Architecture and Governance; ensure that the delivery organization understands and respects architecture standards, and surfaces conflicts between delivery requirements and standards promptly rather than resolving them unilaterally.
• Own the IT budget, vendor relationships, and technology procurement for the delivery and operations functions.

Organizational leadership

• Build and develop a high-performing IT leadership team, providing functional managers with clear mandates, development support, and accountability frameworks.
• Recruit and retain engineering and operations talent; maintain a culture of craftsmanship, collaboration, and continuous improvement.
• Serve as a credible technology voice in executive discussions, representing the delivery organization's capacity, constraints, and opportunities clearly and honestly.

Please note this description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 

Requirements

• 12+ years of progressive technology leadership experience, including significant time leading software engineering and/or IT operations organizations.
• Demonstrated success in a product-engineering partnership model in an agile delivery environment; deep familiarity with scrum and related agile practices.
• Broad operational technology leadership - comfortable spanning engineering, infrastructure, support, and data operations.
• Strong people leadership track record; ability to build, develop, and retain high-performing technical teams.
• Excellent partnership and communication skills; able to build trust with product, business, and executive stakeholders.
• Comfortable operating within established architecture standards and governance frameworks; views standards as enabling rather than constraining.
• Familiarity with AI-assisted development tools and a genuine interest in driving adoption of AI capabilities within engineering and support teams.
• Bachelor's degree in Management of Information Systems, or related field.

Performance measures

• Delivery velocity and reliability: Sprint completion rates, release frequency, and delivery against roadmap commitments.
• Engineering quality: Defect rates, production incident rates, and mean time to recovery.
• Infrastructure reliability: System uptime and availability against published SLAs.
• Business stakeholder satisfaction: Satisfaction of VP of Product, business function leaders, and end users with IT services.
• Standards conformance: Rate of delivery team adherence to architecture standards at project completion.
• Team engagement and retention: Engineering and operations team engagement scores and voluntary attrition rates.
• IT cost management: Budget adherence and year-over-year unit cost efficiency of technology operations.

Benefits & Perks

We offer a well-rounded benefits package to support your health, financial well-being, and life outside of work:

• Medical, dental, and vision insurance
• Health care Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and life insurance
• 401(k) savings plan with employer contributions
• Competitive pay
• Education assistance to support your growth
• Wellness and mental health programs

Time to recharge and take care of what matters:

• Flexible paid time off
• 9 company holidays + 1 floating holiday
• 320 hours of Parental Leave
• Office closure between Christmas and New Year's

Extras that make a difference:

• Pet insurance
• Employee discount program
• Opportunities to give back through volunteer and social impact initiatives

Work Environment/Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully meet the essential functions of the job. While performing these duties, the employee is regularly required to talk or hear, frequently required to stand, walk, use hands or finger, handle or feel; reach with hands and arms; lift up to 20 pounds. This position routinely uses standard office equipment. 

FLSA Status

Exempt

Work Authorization

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document upon hire. 

Hogan is an EEO/AA/M/F/Vet/Disability Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

To be considered for this role, you must reside in one of the following states: Alabama, Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, Missouri, New Jersey, North Carolina, Oklahoma, South Carolina, Texas, and Wisconsin.