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The Director of IT is a strategic and hands-on leadership role responsible for overseeing the company's day-to-day IT operations, cybersecurity program, enterprise systems, and regulatory compliance ...

Charlie Health

Director of IT

New York, NY · Hybrid

$200K - $250K/yr

About the Role The Director of IT leads all IT operations at Charlie Health, including IT Service Delivery, IT Engineering, and IT Asset Management. This role is responsible for scaling a high ...

excel academy charter schools

$100K - $135K/yr

About the Role The Director of Information Technology will provide operational and strategic leadership, direction (defining the path forward), and administration (facilitating execution) of ...

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Director Of It Operations information

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$60.5K

$140.3K

$195K

How much do director of it operations jobs pay per year?

As of Jun 12, 2026, the average yearly pay for director of it operations in the United States is $140,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,500.00 and $171,000.00 per year, depending on experience, location, and employer.

What jobs pay $10,000 a month without a degree?

In IT operations, roles such as senior systems administrators or cloud engineers can earn around $10,000 per month with extensive experience and specialized skills, often without requiring a formal degree. High-paying tech jobs typically emphasize certifications, hands-on expertise, and industry knowledge over formal education. These roles may involve working with cloud platforms, cybersecurity, or network infrastructure and often require relevant certifications like AWS or Cisco.

What jobs pay 500,000 a year in the US?

High-level executive roles such as Chief Executive Officers, Chief Technology Officers, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like investment bankers, senior surgeons, and successful entrepreneurs can also reach or surpass this income level, often requiring extensive experience, advanced skills, and significant responsibility.

What are some common challenges faced by a Director of IT Operations, and how can these be effectively managed?

A Director of IT Operations often encounters challenges such as managing large, diverse teams, ensuring system uptime, and balancing the needs of security, scalability, and budget constraints. Effective management involves implementing strong IT governance frameworks, fostering clear communication between technical teams and business stakeholders, and staying updated with the latest technology trends. Regularly reviewing IT processes and investing in staff development also helps to address challenges proactively and maintain operational excellence.

What is the difference between Director Of It Operations vs Network Operations Manager?

AspectDirector Of It OperationsNetwork Operations Manager
Primary FocusOversees overall IT operations, strategy, and infrastructureManages network infrastructure, performance, and security
ResponsibilitiesIT policy, vendor management, system integrationNetwork monitoring, troubleshooting, and network security
CredentialsBachelor's or master's in IT, certifications like PMP, ITILNetworking certifications like Cisco CCNA, CCNP, CompTIA Network+
Work EnvironmentExecutive IT teams, cross-departmental collaborationNetwork teams, technical staff, data centers

The Director Of It Operations focuses on overall IT strategy and infrastructure management, while the Network Operations Manager specializes in maintaining and securing network systems. Both roles require technical certifications and involve working within IT departments, but their scope and responsibilities differ significantly.

What jobs in the US pay 300,000 a year?

For a Director of IT Operations, annual salaries of $300,000 or more are typically found in senior leadership roles such as Chief Information Officer (CIO), Chief Technology Officer (CTO), or other executive-level positions in large organizations. These roles often require extensive experience, advanced certifications, and expertise in managing complex IT infrastructures and strategic planning.

What are the key skills and qualifications needed to thrive as a Director of IT Operations, and why are they important?

To thrive as a Director of IT Operations, you need deep expertise in IT infrastructure, systems management, and strategic planning, often supported by a degree in computer science or related fields and significant management experience. Familiarity with ITIL frameworks, cloud platforms (like AWS or Azure), cybersecurity principles, and certifications such as PMP or CISSP are highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and effective incident resolution. These skills and qualities are crucial for ensuring IT systems are reliable, secure, and aligned with organizational goals.

What does a director of IT operations do?

A director of IT operations oversees an organization's information technology systems, ensuring they run efficiently, securely, and align with business goals. They manage IT teams, develop strategies, implement policies, and coordinate with other departments to support technology infrastructure and projects.
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Director Of It Operations jobs near you
Infographic showing various Director Of It Operations job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, 7% Hybrid, and 7% Remote job distribution, with an average salary of $140,312 per year, or $67.5 per hour.
Director of IT Operations & Security

Director of IT Operations & Security

QualDerm Partners

Brentwood, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 hours ago

QualDerm Partners rating

7.9

Company rating: 7.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

The Director of IT Operations & Security is accountable for reliable, scalable day-to-day IT operations across QualDerm’s multi-state clinic footprint and for building a practical, risk-based security program that protects patients, providers, teammates, and business continuity. This leader drives operational excellence (service desk, infrastructure, identity, endpoint, network, vendor performance) while maturing security governance, controls, and incident readiness in a healthcare environment.

IT Operations Leadership (Multi-site Healthcare)

  • Own IT service delivery across clinics and corporate teams: incident, request, problem, and change management.
  • Lead service desk performance (triage quality, first-contact resolution, AHT, backlog hygiene), escalation paths, and knowledge management.
  • Ensure high availability and performance of core IT platforms: identity (Entra ID), M365, endpoint management (Intune), networking/Wi-Fi, and infrastructure services.
  • Establish and maintain operational standards: device lifecycle, patching cadence, backup/restore, remote support, site onboarding/offboarding playbooks, vendor runbooks.
  • Drive vendor governance for MSPs, telecom/ISP, security providers, and infrastructure partners—ensure KPIs, accountability, and cost control.
  • Manage operational budgeting: renewals, licensing optimization, hardware standards, and cost-to-support metrics.

Security Program Ownership (Practical & Scalable)

  • Lead QualDerm’s security operations and risk reduction roadmap aligned to HIPAA and healthcare expectations.
  • Implement and maintain foundational controls:
    • Identity & access management (MFA, conditional access, privileged access)
    • Endpoint security (EDR, encryption, secure configuration baselines)
    • Vulnerability management (scanning, remediation SLAs, reporting)
    • Email and collaboration security (phishing protection, DLP where appropriate)
    • Logging/monitoring (SIEM where needed), alert triage, and incident response playbooks
  • Own incident response readiness: tabletop exercises, communication plans, evidence preservation, and post-incident improvements.
  • Partner with Compliance/Legal on security policies, risk assessments, BAAs, vendor security reviews, and audit readiness.
  • Drive security awareness with measurable outcomes (phishing resilience, training completion, high-risk user targeting).

Operational Governance & Continuous Improvement

  • Build a “single source of truth” operating cadence: weekly metrics, monthly risk and reliability reviews, quarterly roadmap updates.
  • Create and maintain documentation: SOPs, runbooks, asset standards, disaster recovery procedures, and escalation matrices.
  • Identify automation opportunities in service workflows (e.g., provisioning, access requests, device setup, ticket routing) to reduce manual work.

Requirements

  • 8–12+ years in IT operations leadership, including multi-site or distributed environments
  • Demonstrated ownership of IT service management (ITIL-aligned) and measurable operational outcomes
  • Hands-on experience with Microsoft ecosystem: M365, Entra ID, Intune, endpoint security, conditional access
  • Security leadership experience implementing practical controls (IAM, endpoint, vulnerability management, IR)
  • Vendor management expertise (MSP/MSSP/telecom) with KPI-driven accountability
  • Strong communicator who can translate technical issues into business impact and risk

Preferred

  • Healthcare experience (HIPAA, PHI handling, vendor BAAs, audit readiness)
  • Familiarity with Freshservice (or similar ITSM) and automation/workflow tools (Power Automate, scripting)
  • Experience supporting EMR environments and clinical workflows (ModMed EMA/PM exposure a plus)
  • Security certifications: CISSP, CISM, CCSP, or equivalent; IT certs (ITIL, Microsoft) helpful

Benefits

Benefits of joining Qualderm Partners:

  • Competitive Pay – Attractive compensation to reward your hard work
  • Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
  • Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
  • Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
  • Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
  • Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
  • Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
  • Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
  • Exclusive Employee Discounts – Save on products and services with special discounts just for you
  • Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.