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Director Of It Operations Jobs (NOW HIRING)

Bristol Alliance of Companies

Director of IT

$145K - $233K/yr

The Director of IT manages one internal IT staff member and oversees outsourced IT operations and vendors to support critical infrastructure, provide solutions to technical challenges, and ...

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Director Of It Operations information

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$60.5K

$140.3K

$195K

How much do director of it operations jobs pay per year?

As of Jun 15, 2026, the average yearly pay for director of it operations in the United States is $140,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,500.00 and $171,000.00 per year, depending on experience, location, and employer.

What jobs pay $10,000 a month without a degree?

In IT operations, roles such as senior systems administrators or cloud engineers can earn around $10,000 per month with extensive experience and specialized skills, often without requiring a formal degree. High-paying tech jobs typically emphasize certifications, hands-on expertise, and industry knowledge over formal education. These roles may involve working with cloud platforms, cybersecurity, or network infrastructure and often require relevant certifications like AWS or Cisco.

What jobs pay 500,000 a year in the US?

High-level executive roles such as Chief Executive Officers, Chief Technology Officers, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like investment bankers, senior surgeons, and successful entrepreneurs can also reach or surpass this income level, often requiring extensive experience, advanced skills, and significant responsibility.

What are some common challenges faced by a Director of IT Operations, and how can these be effectively managed?

A Director of IT Operations often encounters challenges such as managing large, diverse teams, ensuring system uptime, and balancing the needs of security, scalability, and budget constraints. Effective management involves implementing strong IT governance frameworks, fostering clear communication between technical teams and business stakeholders, and staying updated with the latest technology trends. Regularly reviewing IT processes and investing in staff development also helps to address challenges proactively and maintain operational excellence.

What is the difference between Director Of It Operations vs Network Operations Manager?

AspectDirector Of It OperationsNetwork Operations Manager
Primary FocusOversees overall IT operations, strategy, and infrastructureManages network infrastructure, performance, and security
ResponsibilitiesIT policy, vendor management, system integrationNetwork monitoring, troubleshooting, and network security
CredentialsBachelor's or master's in IT, certifications like PMP, ITILNetworking certifications like Cisco CCNA, CCNP, CompTIA Network+
Work EnvironmentExecutive IT teams, cross-departmental collaborationNetwork teams, technical staff, data centers

The Director Of It Operations focuses on overall IT strategy and infrastructure management, while the Network Operations Manager specializes in maintaining and securing network systems. Both roles require technical certifications and involve working within IT departments, but their scope and responsibilities differ significantly.

What jobs in the US pay 300,000 a year?

For a Director of IT Operations, annual salaries of $300,000 or more are typically found in senior leadership roles such as Chief Information Officer (CIO), Chief Technology Officer (CTO), or other executive-level positions in large organizations. These roles often require extensive experience, advanced certifications, and expertise in managing complex IT infrastructures and strategic planning.

What are the key skills and qualifications needed to thrive as a Director of IT Operations, and why are they important?

To thrive as a Director of IT Operations, you need deep expertise in IT infrastructure, systems management, and strategic planning, often supported by a degree in computer science or related fields and significant management experience. Familiarity with ITIL frameworks, cloud platforms (like AWS or Azure), cybersecurity principles, and certifications such as PMP or CISSP are highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and effective incident resolution. These skills and qualities are crucial for ensuring IT systems are reliable, secure, and aligned with organizational goals.

What does a director of IT operations do?

A director of IT operations oversees an organization's information technology systems, ensuring they run efficiently, securely, and align with business goals. They manage IT teams, develop strategies, implement policies, and coordinate with other departments to support technology infrastructure and projects.
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Director Of It Operations jobs near you
Infographic showing various Director Of It Operations job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, 7% Hybrid, and 7% Remote job distribution, with an average salary of $140,312 per year, or $67.5 per hour.
Director of IT Operations

Director of IT Operations

Resorts Casino Hotel

Atlantic City, NJ

Full-time

Posted 3 days ago

Resorts Casino Hotel (Atlantic City) rating

5.6

Company rating: 5.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

111th of 136 rated casinos

Job description

Overview

The Director of IT Operations is responsible for the leadership, delivery, and continuous improvement of all operational and endpoint technologies across the casino, hotel, and hospitality environment. This role ensures the reliability, security, and performance of business-critical systems that directly support gaming operations, revenue generation, regulatory compliance, and guest experience.

This position focuses on device-centric, operational, and business-facing technologies and operates in close partnership with Infrastructure, Security, and Development teams. The Director leads ITIL-aligned service management, oversees day-to-day operations, and drives strategic initiatives to modernize and optimize IT service delivery.

Responsibilities
  • IT Operations Leadership & Service Management
    • Lead and mature ITIL-based service management practices (Incident, Problem, Change, Request, Asset).
    • Define, monitor, and report on SLAs, KPIs, and operational performance metrics.
    • Serve as Major Incident Manager for high-impact outages affecting gaming and guest services.
    • Support the IT Manager and staff overseeing the Help Desk
    • Establish and maintain a service catalog and continuous service improvement program.
  • Casino & Hospitality Technology Operations
    • Oversee all operational device centric technologies including:
      • Slot Systems
      • Kiosks
      • POS systems (food & beverage, retail, mobile ordering)
      • Hotel and guest service technologies
      • Telephony, radios, and communication platforms
  • Strategy, Planning & Governance
    • Develop short- and long-term strategic roadmaps for IT Operations technologies.
    • Define and enforce IT policies, procedures, and standard operating practices.
    • Align operations with cybersecurity frameworks and regulatory requirements.
    • Support governance initiatives including audits, compliance validation, and risk mitigation.
  • Team Leadership & Development
    • Lead, mentor, and develop IT Operations staff.
    • Hands-on technical staff member leading technical operations and seen as a "doer".
    • Hands-on leader when needed to assist with technical problem-solving.
    • Drive a culture of accountability, service excellence, and continuous improvement.
    • Establish training programs and career development pathways.
    • Maintain high-performance standards in a 24/7 operational environment.
    Qualifications

    Education & Experience

    • Bachelor's degree in computer science, Information Systems, or related field (or equivalent experience).
    • 10-15+ years of IT experience, preferably within casino or hospitality environments.
    • 5+ years of leadership experience in gaming or hospitality IT operations.

    Industry Knowledge

    • Deep understanding of those device systems:
      • Casino gaming systems and slot technologies including self-service kiosks
      • Hospitality and POS platforms - hands on knowledge of InfoGenesis required
    • Familiarity with NJ DGE regulatory requirements is strongly preferred.

    Technical Expertise

    • Required experience with:
      • Data Center management
      • AD, Azure and end user provisioning with automation experience
      • IBM i (AS/400) environments
      • Windows endpoint management
      • ITSM platforms (e.g., SolarWinds, ManageEngine)
    • Strong working knowledge of cybersecurity practices and implementations.
    • Hands-on leadership style with the ability to support system upgrades, deployments, and issue resolution.

    Leadership & Professional Skills

    • Strong leadership, communication, and stakeholder management skills.
    • Proven ability to operate in a high-pressure, 24/7 environment.
    • Strong business acumen with financial and operational accountability.
    • Ability to execute with minimal direction and drive initiatives forward.
    Employment Type: FULL_TIME

    Apply