The Director of IT Operations is responsible for the leadership, delivery, and continuous improvement of all operational and endpoint technologies across the casino, hotel, and hospitality ...
The Director of IT Operations is responsible for the leadership, delivery, and continuous improvement of all operational and endpoint technologies across the casino, hotel, and hospitality ...
Overview The Director of IT Operations is responsible for the leadership, delivery, and continuous improvement of all operational and endpoint technologies across the casino, hotel, and hospitality ...
Overview The Director of IT Operations is responsible for the leadership, delivery, and continuous improvement of all operational and endpoint technologies across the casino, hotel, and hospitality ...
Director of IT Operations & Support
$160K - $190K/yr
We are seeking a strategic, enterprise IT leader to serve as Director of IT Operations & Application Support, responsible for the evolution, governance, and operational maturity of enterprise ...
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Director of IT Operations & Support
$160K - $190K/yr
We are seeking a strategic, enterprise IT leader to serve as Director of IT Operations & Application Support, responsible for the evolution, governance, and operational maturity of enterprise ...
Director of IT Operations & Application Support Oneida Innovations Group (OIG) / Turning Stone Enterprises Location : Verona, NY (100% On-Site, Relocation Package available) Reports To: Vice ...
Director of IT Operations & Application Support Oneida Innovations Group (OIG) / Turning Stone Enterprises Location : Verona, NY (100% On-Site, Relocation Package available) Reports To: Vice ...
The Director of IT & Operations should excel at operating in a fast pace, Professional Services (NAICS 541611) environment with demonstrated experience with client service and a knowledge of ...
The Director of IT & Operations should excel at operating in a fast pace, Professional Services (NAICS 541611) environment with demonstrated experience with client service and a knowledge of ...
Director of Information Technology
Peoria, AZ · On-site
$185K - $190K/yr
The Director of Information Technology (" Director of IT") will lead and oversee all aspects of the ... Oversee daily IT operations, including infrastructure, cybersecurity, enterprise systems, helpdesk ...
Director of Information Technology
Peoria, AZ · On-site
$185K - $190K/yr
The Director of Information Technology (" Director of IT") will lead and oversee all aspects of the ... Oversee daily IT operations, including infrastructure, cybersecurity, enterprise systems, helpdesk ...
Northwest Region Director of IT Operations
Englewood, CO · Remote
$66.26 - $109.33/hr
Job Summary and Responsibilities The Regional Director of IT Operations serves in a leadership role in strategic planning and implementation of new technology infrastructure and IT services at the ...
Northwest Region Director of IT Operations
Englewood, CO · Remote
$66.26 - $109.33/hr
Job Summary and Responsibilities The Regional Director of IT Operations serves in a leadership role in strategic planning and implementation of new technology infrastructure and IT services at the ...
Director of IT Operations & Business Platforms
Franklin, TN · Remote
$130K - $160K/yr
Director of IT Operations & Business Platforms Location: Remote, with occasional Nashville meetings Compensation: $130,000 to $160,000 base plus bonus Job Type: Direct Hire Note: The final title may ...
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Director of IT Operations & Business Platforms
Franklin, TN · Remote
$130K - $160K/yr
Director of IT Operations & Business Platforms Location: Remote, with occasional Nashville meetings Compensation: $130,000 to $160,000 base plus bonus Job Type: Direct Hire Note: The final title may ...
Director of Information Technology
Poughkeepsie, NY · On-site
$108K - $123K/yr
Oversee all technology operations and evaluate them according to established agency goals. * Responsible for direct supervision and performance management of the IT team. * Responsible for oversight ...
Director of Information Technology
Poughkeepsie, NY · On-site
$108K - $123K/yr
Oversee all technology operations and evaluate them according to established agency goals. * Responsible for direct supervision and performance management of the IT team. * Responsible for oversight ...
Position Summary The Director of Information Technology is responsible for the strategic leadership and operational oversight of the organization's enterprise IT capabilities, including ...
Position Summary The Director of Information Technology is responsible for the strategic leadership and operational oversight of the organization's enterprise IT capabilities, including ...
The Director of Information Technology bridges enterprise technology with the mission of providing ... Aligns IT initiatives with clinical, financial and operation goals. Design and deploy functional ...
The Director of Information Technology bridges enterprise technology with the mission of providing ... Aligns IT initiatives with clinical, financial and operation goals. Design and deploy functional ...
The Director of IT will be responsible for leading a team to improve operational performance, support and enhance capability, and deliver and maintain technological systems in our manufacturing ...
The Director of IT will be responsible for leading a team to improve operational performance, support and enhance capability, and deliver and maintain technological systems in our manufacturing ...
The Director of Information Technology provides strategic and operational leadership for all technology functions at Clinton College. The Director oversees IT infrastructure, end-user support ...
The Director of Information Technology provides strategic and operational leadership for all technology functions at Clinton College. The Director oversees IT infrastructure, end-user support ...
Director of IT
Orange, CA · On-site
$170K - $210K/yr
Director of Information Technology Department: Information Technology Reports To: Executive ... SOC 2), strengthen IT operations, oversee managed services provider performance, and partner with ...
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Director of IT
Orange, CA · On-site
$170K - $210K/yr
Director of Information Technology Department: Information Technology Reports To: Executive ... SOC 2), strengthen IT operations, oversee managed services provider performance, and partner with ...
Director of IT
Sacramento, CA · On-site
$170K - $210K/yr
Director of Information Technology Department: Information Technology Reports To: Executive ... SOC 2), strengthen IT operations, oversee managed services provider performance, and partner with ...
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Director of IT
Sacramento, CA · On-site
$170K - $210K/yr
Director of Information Technology Department: Information Technology Reports To: Executive ... SOC 2), strengthen IT operations, oversee managed services provider performance, and partner with ...
Director of IT
Fresno, CA · On-site
$170K - $210K/yr
Director of Information Technology Department: Information Technology Reports To: Executive ... SOC 2), strengthen IT operations, oversee managed services provider performance, and partner with ...
Quick apply
Director of IT
Fresno, CA · On-site
$170K - $210K/yr
Director of Information Technology Department: Information Technology Reports To: Executive ... SOC 2), strengthen IT operations, oversee managed services provider performance, and partner with ...
Area Director of Information Technology (IT) Please Note: Hospitality experience is mandatory. No ... s across multiple properties, ensuring reliable, secure, and innovative technology solutions that ...
Area Director of Information Technology (IT) Please Note: Hospitality experience is mandatory. No ... s across multiple properties, ensuring reliable, secure, and innovative technology solutions that ...
MANTECH seeks a motivated, career and customer-oriented Director of Information Technology to join ... Responsible for overall information technology, network operations and service delivery.
MANTECH seeks a motivated, career and customer-oriented Director of Information Technology to join ... Responsible for overall information technology, network operations and service delivery.
Manager of IT Operations
Framingham, MA · On-site +1
Reporting to the Senior Director of IT, the Manager of IT Operations is responsible for leading a high-performing team of mid-level engineers responsible for the reliability, security, and ...
Manager of IT Operations
Framingham, MA · On-site +1
Reporting to the Senior Director of IT, the Manager of IT Operations is responsible for leading a high-performing team of mid-level engineers responsible for the reliability, security, and ...
Director of Information Technology Summary: Forge Battery is a rapidly growing company that is ... This role is responsible for aligning IT strategy with operational and business objectives, with a ...
Director of Information Technology Summary: Forge Battery is a rapidly growing company that is ... This role is responsible for aligning IT strategy with operational and business objectives, with a ...
Director Of It Operations information
See salary details
$60.5K - $72.7K
1% of jobs
$72.7K - $85K
2% of jobs
$85K - $97.2K
5% of jobs
$97.2K - $109.4K
8% of jobs
$113.7K is the 25th percentile. Wages below this are outliers.
$109.4K - $121.6K
23% of jobs
$121.6K - $133.9K
4% of jobs
The median wage is $140K / yr.
$133.9K - $146.1K
12% of jobs
$146.1K - $158.3K
12% of jobs
$169.4K is the 75th percentile. Wages above this are outliers.
$158.3K - $170.5K
8% of jobs
$170.5K - $182.8K
19% of jobs
$182.8K - $195K
5% of jobs
$60.5K
$140.3K
$195K
How much do director of it operations jobs pay per year?
What jobs pay $10,000 a month without a degree?
What jobs pay 500,000 a year in the US?
What are some common challenges faced by a Director of IT Operations, and how can these be effectively managed?
What is the difference between Director Of It Operations vs Network Operations Manager?
| Aspect | Director Of It Operations | Network Operations Manager |
|---|---|---|
| Primary Focus | Oversees overall IT operations, strategy, and infrastructure | Manages network infrastructure, performance, and security |
| Responsibilities | IT policy, vendor management, system integration | Network monitoring, troubleshooting, and network security |
| Credentials | Bachelor's or master's in IT, certifications like PMP, ITIL | Networking certifications like Cisco CCNA, CCNP, CompTIA Network+ |
| Work Environment | Executive IT teams, cross-departmental collaboration | Network teams, technical staff, data centers |
The Director Of It Operations focuses on overall IT strategy and infrastructure management, while the Network Operations Manager specializes in maintaining and securing network systems. Both roles require technical certifications and involve working within IT departments, but their scope and responsibilities differ significantly.
What jobs in the US pay 300,000 a year?
What are the key skills and qualifications needed to thrive as a Director of IT Operations, and why are they important?
What does a director of IT operations do?

Resorts Casino Hotel (Atlantic City) rating
5.6
Based on 6 frontline employees who took The Breakroom Quiz
111th of 136 rated casinos
Job description
The Director of IT Operations is responsible for the leadership, delivery, and continuous improvement of all operational and endpoint technologies across the casino, hotel, and hospitality environment. This role ensures the reliability, security, and performance of business-critical systems that directly support gaming operations, revenue generation, regulatory compliance, and guest experience.
This position focuses on device-centric, operational, and business-facing technologies and operates in close partnership with Infrastructure, Security, and Development teams. The Director leads ITIL-aligned service management, oversees day-to-day operations, and drives strategic initiatives to modernize and optimize IT service delivery.
- IT Operations Leadership & Service Management
- Lead and mature ITIL-based service management practices (Incident, Problem, Change, Request, Asset).
- Define, monitor, and report on SLAs, KPIs, and operational performance metrics.
- Serve as Major Incident Manager for high-impact outages affecting gaming and guest services.
- Support the IT Manager and staff overseeing the Help Desk
- Establish and maintain a service catalog and continuous service improvement program.
- Casino & Hospitality Technology Operations
- Oversee all operational device centric technologies including:
- Slot Systems
- Kiosks
- POS systems (food & beverage, retail, mobile ordering)
- Hotel and guest service technologies
- Telephony, radios, and communication platforms
- Strategy, Planning & Governance
- Develop short- and long-term strategic roadmaps for IT Operations technologies.
- Define and enforce IT policies, procedures, and standard operating practices.
- Align operations with cybersecurity frameworks and regulatory requirements.
- Support governance initiatives including audits, compliance validation, and risk mitigation.
- Team Leadership & Development
- Lead, mentor, and develop IT Operations staff.
- Hands-on technical staff member leading technical operations and seen as a “doer”.
- Hands-on leader when needed to assist with technical problem-solving.
- Drive a culture of accountability, service excellence, and continuous improvement.
- Establish training programs and career development pathways.
- Maintain high-performance standards in a 24/7 operational environment.
Education & Experience
- Bachelor’s degree in computer science, Information Systems, or related field (or equivalent experience).
- 10–15+ years of IT experience, preferably within casino or hospitality environments.
- 5+ years of leadership experience in gaming or hospitality IT operations.
Industry Knowledge
- Deep understanding of those device systems:
- Casino gaming systems and slot technologies including self-service kiosks
- Hospitality and POS platforms – hands on knowledge of InfoGenesis required
- Familiarity with NJ DGE regulatory requirements is strongly preferred.
Technical Expertise
- Required experience with:
- Data Center management
- AD, Azure and end user provisioning with automation experience
- IBM i (AS/400) environments
- Windows endpoint management
- ITSM platforms (e.g., SolarWinds, ManageEngine)
- Strong working knowledge of cybersecurity practices and implementations.
- Hands-on leadership style with the ability to support system upgrades, deployments, and issue resolution.
Leadership & Professional Skills
- Strong leadership, communication, and stakeholder management skills.
- Proven ability to operate in a high-pressure, 24/7 environment.
- Strong business acumen with financial and operational accountability.
- Ability to execute with minimal direction and drive initiatives forward.
About Resorts Casino Hotel
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
5,001 - 10,000 Employees
Headquarters location
Atlantic City, NJ, US
Year founded
1978