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Director Of It Operations Jobs in Delaware (NOW HIRING)

Proctor & Gamble

Site Digital IT Manager Internship

Dover, DE · On-site

$15 - $20/hr

Foundational knowledge of network operations or application management. * IT Security Awareness ... Understanding of cybersecurity standards and the ability to support P&G's cybersecurity initiatives ...

Bloxley

IT Systems & WebOps Engineer

Wilmington, DE · On-site

$75 - $95/hr

Strong experience in technical implementation, configuration, and hands‑on support across a variety of SaaS tools and systems. * Ability to move confidently between IT operations and frontend ...

Proctor & Gamble

Site Digital IT Manager (2027 Grads)

Dover, DE · On-site

$94K - $116K/yr

... of modern manufacturing and logistics needed to ensure flawless make, pack and ship operations. You ... Manufacturing IT - Experience in manufacturing technology and systems operations * IT Operations ...

WSFS Bank

IT Audit Supervisor

Wilmington, DE

$92K - $152K/yr

... operational, and compliance practices.The IT Audit Supervisor is responsible for the creation and execution of appropriate audit programs, assigning and directing staffing resources to complete the ...

Wsfsbank

IT Audit Supervisor

Wilmington, DE

$92K - $152K/yr

... operational, and compliance practices.The IT Audit Supervisor is responsible for the creation and execution of appropriate audit programs, assigning and directing staffing resources to complete the ...

Mondo

IT Application Support

Elsmere, DE · On-site

$27 - $35/hr

The ideal candidate will have 0-5 years of relevant experience, including internship experience, and a strong interest in application support, systems administration, or IT operations. The individual ...

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All JobsOf It Operations JobsDirector Of It Operations JobsDirector Of It Operations Jobs in Delaware

Director Of It Operations information

See Delaware salary details

$60.6K

$140.4K

$195.2K

How much do director of it operations jobs pay per year?

As of Aug 29, 2026, the average yearly pay for director of it operations in Delaware is $140,433.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,600.00 and $171,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a director of IT operations, and how can these be effectively managed?

A Director of IT Operations often encounters challenges such as managing large, diverse teams, ensuring system uptime, and balancing the needs of security, scalability, and budget constraints. Effective management involves implementing strong IT governance frameworks, fostering clear communication between technical teams and business stakeholders, and staying updated with the latest technology trends. Regularly reviewing IT processes and investing in staff development also helps to address challenges proactively and maintain operational excellence.

What are the key skills and qualifications needed to thrive as a director of IT operations, and why are they important?

To thrive as a Director of IT Operations, you need deep expertise in IT infrastructure, systems management, and strategic planning, often supported by a degree in computer science or related fields and significant management experience. Familiarity with ITIL frameworks, cloud platforms (like AWS or Azure), cybersecurity principles, and certifications such as PMP or CISSP are highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and effective incident resolution. These skills and qualities are crucial for ensuring IT systems are reliable, secure, and aligned with organizational goals.

What is the difference between Director Of It Operations vs Network Operations Manager?

AspectDirector Of It OperationsNetwork Operations Manager
Primary FocusOversees overall IT operations, strategy, and infrastructureManages network infrastructure, performance, and security
ResponsibilitiesIT policy, vendor management, system integrationNetwork monitoring, troubleshooting, and network security
CredentialsBachelor's or master's in IT, certifications like PMP, ITILNetworking certifications like Cisco CCNA, CCNP, CompTIA Network+
Work EnvironmentExecutive IT teams, cross-departmental collaborationNetwork teams, technical staff, data centers

The Director Of It Operations focuses on overall IT strategy and infrastructure management, while the Network Operations Manager specializes in maintaining and securing network systems. Both roles require technical certifications and involve working within IT departments, but their scope and responsibilities differ significantly.

Is IT hard to become a director of IT operations?

Becoming a Director of IT Operations typically requires extensive experience in IT management, strong leadership skills, and knowledge of infrastructure, cybersecurity, and project management. Many professionals pursue relevant certifications like ITIL or PMP and have a background in technical roles before advancing to this leadership position.

What does a director of IT operations do?

A director of IT operations oversees an organization's information technology systems, ensuring they run efficiently, securely, and align with business goals. They manage IT teams, develop strategies, implement policies, and coordinate with other departments to support technology infrastructure and projects.

What are popular job titles related to Director Of It Operations jobs in Delaware?

For Director Of It Operations jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Director Of It Operations jobs in Delaware look for?

The top searched job categories for Director Of It Operations jobs in Delaware are:

Director Of It Operations jobs near you
Infographic showing various Director Of It Operations job openings in Delaware as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $140,433 per year, or $67.5 per hour.

AVP of Information Technology

Dover, DE

Dover Federal Credit Union
Finance and Insurance • 51 - 200 employees
Learn more about Dover Federal Credit Unionexternal

$124K - $156K/yr

Full-time

Re-posted 19 days ago

Job description

Description

General Summary

The Assistant Vice President (AVP) of IT is a strategic leadership role responsible for the operational excellence and security of the credit union's technology environment. This individual will bridge the gap between high-level strategy and technical execution, overseeing a diverse portfolio that includes infrastructure and member-facing core systems.

The ideal candidate is a hands-on leader with deep roots in the Credit Union industry, possessing a mastery of the Symitar Episys core platform and a commitment to ITSM/ITIL frameworks.

Essential Functions

  • Network & Telecom: Oversee the design, maintenance, and uptime of LAN/WAN, cloud architecture, and VoIP/telecom systems across all branches.
  • Operations & Help Desk: Manage the ticketing system, ensuring high internal satisfaction and adherence to Service Level Agreements (SLAs).
  • Business Continuity: Lead disaster recovery (DR) planning and testing to ensure 24/7 availability of member services.
  • Maintain a robust security posture, overseeing firewalls, endpoint protection, and identity management.
  • Ensure the credit union remains compliant with NCUA regulations and internal audit requirements.
  • Manage the response strategy for potential security incidents or vulnerabilities.
  • Symitar Oversight: Serve as the primary stakeholder for the Symitar (Episys) core environment, including PowerOn scripting, third-party integrations, and release management.
  • Business Analysis: Lead the Business/System Analyst in translating department needs into technical requirements, ensuring IT initiatives align with business goals.
  • Implement ITIL/ITSM best practices to standardize change management, incident response, and all other ITIL best practices
  • Visionary Leadership: Ability to mentor technical staff while communicating complex IT concepts to non-technical stakeholders.
  • Ensure active and on-going coaching and development to assigned department staff
  • Foster a culture of innovation, accountability, and continuous improvement within the Information Technology department.
  • Vendor Management: Experience negotiating contracts and managing relationships with key partners.
  • Adaptive Problem Solving: A "cool under pressure" professional presence is essential for managing system outages or security threats.
  • Responsible for managing risks specific to related job functions with an expectation to make and support risk-informed decisions and remain diligent in identifying emerging risks that could jeopardize the success of the Credit Union.
  • All other duties as assigned.

Requirements

Education & Certifications

  • Education: Bachelor's degree in Computer Science, Information Technology, or Business Administration. A Master's degree (MBA or MS in IT Management) is highly desirable.
  • ITSM Framework: ITIL 4 Foundation certification is required to ensure alignment with service management standards. Intermediate or Expert levels are a significant plus.

Technical Expertise

  • Core Banking: Minimum of 5 years of hands-on experience with the Jack Henry (Symitar) Episys platform. Familiarity with PowerOn, Synergy, OPCON and Image Center is preferred.
  • Network & Telecom: Solid understanding of MSP, SD-WAN, Fortinet, and Cisco-based environments. Experience managing hosted VoIP/PBX solutions.
  • Operations & Infrastructure: Mastery of Microsoft 365 administration, Azure/AWS cloud environments, and Nutanix virtualization.
  • Security Operations: Experience with SIEM tools, multi-factor authentication (MFA) deployment, and vulnerability management

Experience & Leadership

  • Management: At least 5 years of experience leading multi-disciplinary teams (Help Desk, SysAdmins, and BAs).
  • Financial Services: Deep understanding of the regulatory landscape (NCUA, GLBA, FFIEC) and the unique "people-first" culture of credit unions.
  • Strategic Planning: Proven track record of developing 3-year IT roadmaps and managing CAPEX/OPEX budgets exceeding $1M+.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, bend, kneel, and reach above or at shoulder level. The employee must occasionally lift/push/pull and/or carry up to 50 pounds.

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