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Vice President Customer Success Jobs (NOW HIRING)

Beyond SOF

VP, Customer Success

Washington, DC · On-site

$156K - $201K/yr

The VP of Customer Success is responsible for leading the customer success team, developing strategies to enhance customer satisfaction, and ensuring the successful implementation of customer success ...

Sago

VP, Customer Success

Woodbridge, NJ · On-site

$139K - $179K/yr

POSITION SUMMARY The VP, CustomerSuccess,is responsible forleading and scaling the Customer Success and Operational Delivery functions for a rapidly growing business line. This role is focused on ...

New

WellRight

Vice President, Customer Success

$160K - $175K/yr

The Vice President of Customer Success will lead the performance, execution, and day-to-day operations of WellRight's customer-facing functions, including Customer Success and Customer Support. This ...

Appriss Retail

Vice President, Customer Success

$190K - $210K/yr

The VP of Customer Success will lead the Director of Customer Success and the full CSM organization, overseeing relationships across a portfolio of enterprise retail clients. These are strategic ...

Cymulate Ltd

VP Customer Success

Washington, DC · On-site

VP Customer Success Cymulate's Continuous Security Validation enables companies to challenge, assess and optimize their cyber-security posture against the evolving cyberthreat landscape, simply and ...

Key Data

VP, Customer Success

Dallas, TX · On-site

$50K/yr

Role and Responsibilities The VP, Customer Success ("VP") will own end-to-end accountability for the post-sale customer experience, including onboarding, success, and support, across KeyData ...

New

Zus Health

VP, Customer Success

Boston, MA · On-site

$200K - $240K/yr

As VP of Customer Success at Zus, you will be responsible for leading and optimizing the Customer Success function, with a primary focus on enterprise Value-based Care customers. The successful ...

Zus Health

VP, Customer Success

Boston, MA · On-site

$200K - $240K/yr

As VP of Customer Success at Zus, you will be responsible for leading and optimizing the Customer Success function, with a primary focus on enterprise Value-based Care customers. The successful ...

Zus Health

VP, Customer Success

Boston, MA · Remote

$200K - $240K/yr

As VP of Customer Success at Zus, you will be responsible for leading and optimizing the Customer Success function, with a primary focus on enterprise Value-based Care customers. The successful ...

Zus Health

VP, Customer Success

Charleston, WV · Remote

$200K - $240K/yr

As VP of Customer Success at Zus, you will be responsible for leading and optimizing the Customer Success function, with a primary focus on enterprise Value-based Care customers. The successful ...

Linx Security

VP Customer Success Engineering

Description We're looking for a VP Customer Success Engineering to lead and scale our technical Customer Success function as we build the category-defining modern IGA platform. This is a player/coach ...

Fireblocks

VP, Customer Success

New York, NY · On-site +1

The Role Reporting to the Chief Customer Officer, the VP of Customer Success will lead our worldwide Customer Success organization, building and scaling a team of Customer Success Managers and ...

Fireblocks

VP, Customer Success

Manhattan, NY · On-site

The Role Reporting to the Chief Customer Officer, the VP of Customer Success will lead our worldwide Customer Success organization, building and scaling a team of Customer Success Managers and ...

Fireblocks

VP, Customer Success

New York, NY · On-site

The Role Reporting to the Chief Customer Officer, the VP of Customer Success will lead our worldwide Customer Success organization, building and scaling a team of Customer Success Managers and ...

StealthWatch

Vice President of Customer Success

Boston, MA · On-site

$150K - $192K/yr

VP of Customer Success | AI-Driven Runtime Security This position is a remote position for candidates based on the East Coast US! Series B Hypergrowth! We're partnering with one of the most exciting ...

Miro

Vice President Customer Success

Manhattan, NY · On-site

Strategic Global Customer Success Leader The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals and Support teams. CSMs work with our Enterprise ...

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Showing results 21-40

All JobsVice President Customer Success Jobs

Vice President Customer Success information

See salary details

$79.5K

$163.2K

$262K

How much do vice president customer success jobs pay per year?

As of Aug 6, 2026, the average yearly pay for vice president customer success in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

How does a vice president customer success typically collaborate with sales and product teams to enhance the customer journey?

A Vice President of Customer Success works closely with sales and product teams to ensure a smooth transition from onboarding to ongoing support. They often participate in cross-functional meetings to share customer feedback, align on product improvements, and develop strategies for upselling or renewal. By fostering open communication and shared goals, the VP ensures that customer needs are addressed holistically, leading to higher satisfaction and retention. This collaborative approach is vital for building long-term customer relationships and driving company growth.

What are the key skills and qualifications needed to thrive as a vice president customer success?

To thrive as a Vice President Customer Success, you need a deep understanding of customer lifecycle management, strategic leadership experience, and a strong track record in driving customer retention and growth, typically supported by a bachelor's or master's degree. Familiarity with CRM platforms like Salesforce, customer success tools such as Gainsight, and data analytics systems is essential. Outstanding communication, empathy, and the ability to inspire and lead cross-functional teams set top performers apart. These skills are crucial for building long-term client relationships, ensuring customer satisfaction, and driving organizational revenue.

What does a vice president customer success do?

A Vice President of Customer Success is responsible for overseeing the strategies and teams that ensure customers achieve their desired outcomes with a company's products or services. They work to build strong customer relationships, improve retention rates, and drive customer satisfaction. This role typically involves managing customer success managers, analyzing customer feedback, and collaborating with other departments to enhance the customer experience. The VP of Customer Success also develops and implements programs that support customers throughout their journey, aiming to maximize value and minimize churn.

What is the difference between Vice President Customer Success vs Customer Success Director?

AspectVice President Customer SuccessCustomer Success Director
Required CredentialsBachelor's degree, extensive experience in customer success, leadership skillsBachelor's degree, significant customer success experience, leadership abilities
Work EnvironmentExecutive leadership, strategic planning, cross-department collaborationTeam management, client engagement, operational oversight
Employer & Industry UsageUsed in large SaaS, tech, and enterprise companiesCommon in mid to large-sized organizations across various industries
Search & Comparison IntentHigh-level strategic role, leadership focusOperational management, team leadership

The Vice President Customer Success typically holds a senior leadership role focused on strategic planning and overall customer success initiatives. The Customer Success Director manages day-to-day operations and team performance. Both roles require customer success experience, but the VP is more strategic and cross-functional, while the Director is more operational and team-focused.

What cities are hiring for Vice President Customer Success jobs? Cities with the most Vice President Customer Success job openings:
What are the most commonly searched types of Customer Success jobs? The most popular types of Customer Success jobs are:
What states have the most Vice President Customer Success jobs? States with the most job openings for Vice President Customer Success jobs include:
What job categories do people searching Vice President Customer Success jobs look for? The top searched job categories for Vice President Customer Success jobs are:
Vice President Customer Success jobs near you
Infographic showing various Vice President Customer Success job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.

VP, Customer Success

Beyond SOF

Washington, DC • On-site

$156K - $201K/yr

Other

Re-posted 27 days ago

Job description

Role Summary:
The VP of Customer Success is responsible for leading
the customer success team, developing strategies to
enhance customer satisfaction, and ensuring the
successful implementation of customer success initiatives.
Main Responsibilities and duties:
Lead and manage the customer success team.
Develop and implement customer success strategies and
plans.
Oversee the execution of customer success initiatives.
Ensure alignment with the company's strategic goals.
Collaborate with other departments to enhance customer
satisfaction.
Develop and implement strategies to support
customers using quantum technologies. Ensure the
customer success team is equipped with the
necessary knowledge to assist customers with
quantum-related inquiries and issues.

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