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Vp Of Customer Experience Jobs (NOW HIRING)

Opportunity Healthcare

VP of Customer Success

$141K - $181K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Position: Vice President of Customer Success Company: B2B SaaS / CRM Technology Organization ... Strong Salesforce or Salesforce-like CRM platform experience * Proven success improving retention ...

PatientIQ

Vice President of Customer Growth

$141K - $181K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

ABOUT THE ROLE PatientIQ is hiring its first VP of Customer Growth -- a revenue-generating ... Experience building CS-as-revenue models: CSM incentive design, expansion playbooks, and tech-touch ...

NutriGreen Tulsa

VP of Operations

Kiefer, OK

VP of Operations Nutri-Green Professional Services Reports to: Owner / CEO (Visionary) Direct ... Office/Customer Experience Leader; Sales/Marketing (internal lead or external partner oversight)

Neighborly

VP of Customer Acquisition

Irving, TX · On-site

Bring your experience and be empowered to innovate. As a VP of Customer Acquisition on the Marketing team, a typical day for you will include: * Lead integrated media & AI-driven discovery strategy:

Time Doctor LLC

VP of Customer Success

$141K - $181K/yr

Time Doctor is hiring a VP of Customer Success to own retention across a global base of 10k ... The support experience. Service quality, responsiveness, and effectiveness across regions and ...

SACRAO

Vice President of Enrollment

Raleigh, NC · On-site

$120 - $160/hr

Vice President of Enrollment Location: Raleigh, NC Reporting Relationship: Chief Revenue Officer ... customer experience * Create and design sales processes and strategies * Ensure excellent ...

RPMGlobal

Vice President of Retail Operations

Oregon, WI · On-site

$150 - $230/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vice President of Retail Operations WILCO | Farm Supply Retail | Pacific Northwest | 28 Locations ... Customer Experience * Champion a customer-first culture across all store locations, ensuring every ...

Search Connections

VP of Operations

Columbus, OH · On-site

$186K - $225K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Vice President of Operations is responsible for leading, directing, and overseeing the ... Bachelor's Degree in Business, or engineering preferred, or equivalent in relevant experience * A ...

Cox Engineering

Vice President of Engineering

Randolph, MA

$220K - $250K/yr

  • Medical

  • Retirement

VICE PRESIDENT OF ENGINEERING Cambridgeport | HVAC Manufacturing Department: Engineering Reports to ... Experience with hyperscaler customers (Tesla, Microsoft, Google, Meta, AWS, or AI infrastructure ...

Pbsradiology

VP of Operations

Reno, NV · On-site

$120 - $160/hr

... Enrollment, Customer Service, and Payment Operations. The Vice President of Operations is ... Experience with Imagine Software or other RCM automation tools.* Lean Six Sigma or PMP ...

IronCraft, Inc

Vice President of Operations

Denton, NC · On-site

Chief Executive Officer Position Summary AttachCo is seeking an experienced Vice President of ... Improve inventory performance while maintaining customer service expectations. Enterprise Execution

Redfish Recruiting

... executives, customers, and partners. * Experience building and scaling marketing functions in ... As VP of Marketing, you will be central to shaping our growth trajectory, positioning Codio as the ...

Main Line Health

Vice President of Treasury

Radnor, PA · On-site

  • Medical

  • PTO

Vice President of Treasury Shift: Full-Time, Salaried Experience: 10+ Years of experience in corporate treasury, investment management, or financial risk management required; healthcare or nonprofit ...

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All JobsVp Of Customer Experience Jobs

Vp Of Customer Experience information

See salary details

$79.5K

$163.2K

$262K

How much do vp of customer experience jobs pay per year?

As of Aug 14, 2026, the average yearly pay for vp of customer experience in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a VP of Customer Experience?

To thrive as a VP of Customer Experience, you need expertise in customer journey mapping, data analytics, and strategic leadership, usually backed by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (like Salesforce), customer feedback systems, and experience management tools is typically required. Exceptional communication, cross-functional collaboration, and a customer-centric mindset are vital soft skills for this role. These abilities are crucial for driving organizational alignment, enhancing customer satisfaction, and achieving business growth.

What is the difference between Vp Of Customer Experience vs Customer Service Manager?

AspectVp Of Customer ExperienceCustomer Service Manager
ResponsibilitiesOversees overall customer experience strategy, customer journey, and brand perceptionManages daily customer service operations and support teams
FocusStrategic improvement of customer satisfaction and loyaltyOperational efficiency and issue resolution
Required CredentialsBachelor's degree, often with marketing or business background; experience in customer experience rolesBachelor's degree, customer service or related experience
Work EnvironmentExecutive-level, cross-departmental collaborationTeam management, customer support centers

The Vp Of Customer Experience focuses on strategic initiatives to enhance overall customer satisfaction and brand perception, while the Customer Service Manager handles daily support operations and direct customer interactions. Both roles require strong communication skills and industry knowledge, but differ in scope and responsibilities.

What are some common challenges faced by a VP of Customer Experience when aligning cross-functional teams?

A VP of Customer Experience often encounters challenges in unifying different departments—such as sales, marketing, product development, and support—around a shared vision for customer satisfaction. Each team may have its own priorities and metrics, so fostering collaboration and ensuring consistent communication is critical. It requires strong leadership, the ability to break down silos, and the implementation of customer-focused processes across the organization. Success in this area leads to a more seamless customer journey and measurable improvements in customer loyalty.
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Vp Of Customer Experience jobs near you
Infographic showing various Vp Of Customer Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.

VP of Customer Success

Opportunity Healthcare

Remote

$141K - $181K/yr

Other

Medical, Dental, Vision, PTO

Re-posted 22 days ago

Job description

Valeo Resources has partnered with a B2B SaaS / CRM technology organization (Salesforce-like platform). We are currently seeking candidates for a full-time Vice President of Customer Success to join the team. In this role, you will oversee the full post-sale customer lifecycle, leading implementation, enablement, support, retention, and expansion for mid-market and enterprise customers.
Position: Vice President of Customer Success
Company: B2B SaaS / CRM Technology Organization
Location: Remote USA
Schedule: M-F, day shifts (Full-time - W2)
Responsibilities:

  • Own and scale the end-to-end customer success strategy from onboarding through renewal
  • Lead Customer Success, Implementation, and Support teams
  • Drive adoption, retention, net revenue retention (NRR), and customer satisfaction
  • Partner cross-functionally with Sales, Product, and Engineering
  • Establish customer health metrics, KPIs, and Salesforce-based reporting
  • Serve as executive sponsor for key enterprise accounts
Requirements:
  • 8+ years of leadership experience in Customer Success within B2B SaaS
  • Strong Salesforce or Salesforce-like CRM platform experience
  • Proven success improving retention and driving expansion revenue
  • Excellent executive communication and operational leadership skills
Benefits offered:
  • Competitive base salary + bonus
  • Equity opportunities
  • Comprehensive medical, dental, and vision benefits
  • PTO and paid holidays

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