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Ticket Associate Jobs (NOW HIRING)

NRZ Entertainment LLC

Ticket Sales Associate

Neptune, NJ · On-site

$750 - $1.2K/wk

We're seeking a Ticketing Buyer to join our Buying Team at a data-driven ticket brokerage firm. As a key member of the team, you'll dive into researching sporting and entertainment events, employing ...

Alphabe Insight Inc

Ticket sales

New Orleans, LA · On-site

As a Ticket Sales Associate, you will play a key role in assisting customers with ticket purchases, providing product information, and ensuring a smooth and professional customer experience. You will ...

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Ticket Associate information

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$27K

$141.2K

$310.5K

How much do ticket associate jobs pay per year?

As of Aug 9, 2026, the average yearly pay for ticket associate in the United States is $141,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $212,500.00 per year, depending on experience, location, and employer.

What are some common challenges ticket associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What is a ticket associate?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

What are the key skills and qualifications needed to thrive as a ticket associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.
More about Ticket Associate jobs
What cities are hiring for Ticket Associate jobs? Cities with the most Ticket Associate job openings:
What are the most commonly searched types of Ticket jobs? The most popular types of Ticket jobs are:
What states have the most Ticket Associate jobs? States with the most job openings for Ticket Associate jobs include:
What job categories do people searching Ticket Associate jobs look for? The top searched job categories for Ticket Associate jobs are:
Ticket Associate jobs near you
Infographic showing various Ticket Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $141,209 per year, or $67.9 per hour.

Ticket Office Associate (part-time)

Thomas Jefferson Foundation, Inc.

Charlottesville, VA

$15/hr

Part-time

Posted 9 days ago

Job description

About the Thomas Jefferson Foundation
The Thomas Jefferson Foundation has a twofold mission of preservation and education, and was incorporated in 1923 to preserve Monticello, the home of Thomas Jefferson, in Charlottesville, Virginia. Today, the Foundation seeks to bring history forward into national and global dialogues by engaging audiences with Jefferson's world and ideas, and sharing the history of everyone, enslaved and free, who lived and labored at Monticello. Monticello is recognized as a National Historic Landmark, a United Nations World Heritage Site, and a Site of Conscience.
Ticket Office Associate (Part-time)
Monticello seeks guest-service oriented candidates to work in our Ticket Office. You will have the opportunity to create unique experiences for more than 300,000 annual guests from around the world.
  • Successful candidates will have enthusiasm for working with people, experience in customer service/hospitality, and the ability to multi-task.
  • Candidates should have experience with point-of-sale or ticketing computer software and strong verbal communication skills.
  • Duties include cash handling, selling tickets, providing visitor information to guests, and reconciling the day's sales.
  • Additional responsibilities include assigning tour times, promptly issuing tickets to visitors who have made advanced purchases online and anticipating guests' needs.
  • We are seeking individuals who are available to work 1-2 shifts on weekends.
Compensation
$15.00 per hour

The Thomas Jefferson Foundation is an Equal Opportunity Employer. All qualified applicants are encouraged to apply.

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