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Ticket Associate Jobs in High Point, NC (NOW HIRING)

1915 South / Ashley

Associate of Guest Solutions

Greensboro, NC · On-site

$14.25 - $17.50/hr

Associate, Guest Solutions Join our winning team, 1915 South, as an Associate of Guest Solutions ... ticket splitting, payments, messaging, and status updates • Execute save strategies when guests ...

1915 South / Ashley

Associate of Guest Solutions

Greensboro, NC · On-site

$14.25 - $17.50/hr

Associate, Guest Solutions Join our winning team, 1915 South, as an Associate of Guest Solutions ... ticket splitting, payments, messaging, and status updates • Execute save strategies when guests ...

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All JobsTicket Associate JobsTicket Associate Jobs in High Point, NC

Ticket Associate information

See High Point, NC salary details

$24.1K

$126K

$277K

How much do ticket associate jobs pay per year?

As of Aug 1, 2026, the average yearly pay for ticket associate in High Point, NC is $125,985.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $189,600.00 per year, depending on experience, location, and employer.

What are some common challenges Ticket Associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What are Ticket Associates?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

What are the key skills and qualifications needed to thrive as a Ticket Associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.
What job categories do people searching Ticket Associate jobs in High Point, NC look for? The top searched job categories for Ticket Associate jobs in High Point, NC are:
What cities near High Point, NC are hiring for Ticket Associate jobs? Cities near High Point, NC with the most Ticket Associate job openings:
Ticket Associate jobs near you

Guest Services Associate

the Greensboro Science Center

Greensboro, NC

$10.55/hr

Part-time

Re-posted 23 days ago

Greensboro Science Center rating

6.5

Company rating: 6.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

14th of 29 rated museums

Job description

Introduction

The Guest Services Associate plays a vital role in creating a welcoming and positive experience for all guests at the Greensboro Science Center. As one of the first points of contact, this position requires excellent communication skills, a professional demeanor, and the ability to multi-task in a fast-paced environment. Associates assist guests with general inquiries, ticket and membership sales, and carousel operations, ensuring smooth and efficient service. Additionally, they support the check-in process for group visits, helping coordinate large parties and school groups to ensure a seamless entry experience. This role requires availability on weekdays, weekends, and holidays, as the Greensboro Science Center operates year-round with the exception of New Year's Day, Thanksgiving Day, Christmas Eve, and Christmas Day.

Demonstrated Skills

  • Strong customer service and communication skills
  • Ability to operate a point-of-sale system and handle transactions accurately
  • Efficient multi-tasking and problem-solving in a busy environment
  • Ability to work collaboratively in a team setting
  • Attention to detail, particularly in data entry and guest interactions

Responsibilities and Duties

  • Admissions and Membership
    • Greet guests warmly and provide exceptional guest service
    • Assist with membership and ticket sales, ensuring accurate transactions
    • Operate a point-of-sale cash register and handle cash and credit card transactions
    • Maintain attention to detail during transactions to retain accurate data entry
    • Answer guest inquiries via phone and in-person interactions
  • Carousel Operations
    • Ensure the safe and efficient operation of the carousel
    • Monitor guest activity to ensure safety regulations are followed
  • Group Sales Check-In
    • Assist with the check-in process for large groups, including school field trips
    • Communicate with group leaders to ensure accurate reservation details
    • Guide groups through entry procedures
    • Maintain a professional and friendly demeanor during heavily busy check in time

Environmental Factors

  • Some work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
  • This position requires standing and/or sitting for long periods of time.
  • Interacting with both individuals and large groups is necessary and unavoidable. Ability to talk, hear, and see are required.
  • Physical ability to stand for extended periods and assist with carousel operations.

What Greensboro Science Center employees say

Pay

Hours and flexibility

Workplace

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