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Telus Jobs (NOW HIRING)

Telus Digital

Senior Director, Design

Charlottesville, VA · On-site

$190K - $246K/yr

Who We Are Welcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital agency and the digital division of TELUS, one of Canada's largest telecommunications ...

Telus Digital

$165K - $225K/yr

Who We Are Welcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

Telus Digital

$124K - $156K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

TELUS Digital

L4 Software Developer

Ontario, CA · On-site

$170 - $210/hr

Who We Are Welcome to TELUS Digital-- where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

Telus Digital

Technical Lead - Five9

$152K - $179K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

Telus Digital

$190K - $230K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

New

Telus Digital

$168K - $210K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

New

LifeWorks by Telus

Medical Consultant

Medical Consultant TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the ...

Telus Digital

$165K - $225K/yr

Who We Are Welcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

Telus Digital

$132K - $215K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

Telus Digital

$165K - $225K/yr

Who We Are Welcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

Telus Digital

Physical AI Robotics Product Manager

$140K - $176K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

Telus Digital

$165K - $225K/yr

Who We Are Welcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

TELUS Digital

Manager, Data & AI Strategy

Durham, NC · On-site

$100 - $130/hr

Who We Are Welcome to TELUS Digital -- where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

Telus Digital

Product Manager, Robotics & Physical AI

$140K - $176K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

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How much do telus jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for telus in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a Telus?

A Telus job refers to a position at TELUS, a Canadian telecommunications company that provides internet, mobile, and TV services. TELUS offers various roles, including customer service, technical support, sales, and remote positions. Many people also associate TELUS with TELUS International, which focuses on digital solutions and AI data annotation. Jobs at TELUS often provide competitive salaries, benefits, and opportunities for career growth.

What does a typical day look like for someone working at Telus?

A typical day at TELUS often involves interacting with customers to resolve service inquiries, supporting technical troubleshooting, or collaborating with team members on ongoing projects, depending on the specific role. Employees may work in a call center environment, remotely, or within field service teams, each offering structured communication channels and clear daily objectives. Ongoing training and performance feedback are integral aspects of the work culture, helping team members continuously improve their skills. This environment fosters growth, teamwork, and a shared commitment to delivering exceptional telecommunications solutions.

What are the key skills and qualifications needed to thrive in the Telus position, and why are they important?

To thrive in a role at TELUS, candidates generally need strong customer service abilities, problem-solving skills, and often a background in telecommunications or technology. Familiarity with CRM systems, call center technologies, and industry-standard software is frequently required, as are certifications in relevant technical fields depending on the position. Outstanding communication skills, adaptability, and a commitment to teamwork set top performers apart. These abilities ensure efficient service delivery, positive customer experiences, and seamless collaboration within a dynamic, tech-driven environment.

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Infographic showing various Telus job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Senior Director, Design

Telus Digital

Charlottesville, VA • On-site

$190K - $246K/yr

Full-time

Re-posted 9 days ago

TELUS Digital rating

7.7

Company rating: 7.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

98th of 224 rated it services

Job description

Who We Are
Welcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital agency and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across: Digital Product Strategy & Innovation, Digital Marketing Services, Web & Mobile App Development, Data & AI, Cloud Engineering, and Enterprise Technology Modernization.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are, all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location
This role will be in a Work From Near (Hybrid) capacity based in our Columbus, OH, or Charlottesville, VA office.
The Opportunity
This is a rare seat at the table: a Senior Director, Design role where your impact is felt across clients, craft, and company, not just one team or one account. You'll shape the design strategy for a portfolio of Fortune 500 relationships, lead a talented organization across Design, Creative Services, and Content Design globally to define what world-class digital product design looks like at TELUS Digital.
This isn't a role where you're executing someone else's vision. You'll set the direction for how we work, how we grow, and how design earns its place in the most consequential conversations our clients are having.
Responsibilities
Design Vision & the Future of the Craft
  • Develop and champion a forward-looking vision for design at TELUS Digital, one that anticipates how AI, emerging tools, and shifting user expectations will reshape what designers do and how they do it
  • Define the future competencies of our design organization: the skills, mindsets, and ways of working that will keep our teams and clients ahead of the curve
  • Translate that vision into tangible practice: how we hire, how we develop talent, how we evaluate quality, and how we talk about design's value in the market
  • Stay genuinely curious and connected to the broader design and technology landscape, bringing outside perspectives in and helping the team make sense of rapid change

Client & Practice Leadership
  • Own design outcomes across a portfolio of Fortune 500 accounts, from executive relationships and QBRs to the quality of what ships
  • Serve as a trusted design authority at the C-suite level, influencing client strategy and product direction, not just delivery
  • Partner with strategic consultants and business development teams to shape how design is positioned and sold in new and existing engagements
  • Drive alignment in complex, high-stakes situations, bringing teams back on track and bringing clients along with clarity and confidence

Team Building & Culture
  • Lead, mentor, and grow a team of over 100 designers, content designers, creative services consultants, and design leaders, creating the conditions for exceptional work and meaningful careers
  • Recruit actively and elevate TELUS Digital's presence in the design community through thought leadership, networking, and external visibility
  • Build a studio culture that balances craft ambition with practical delivery, where feedback is honest, standards are high, and people want to do their best work

Business Impact
  • Deliver on revenue targets within your portfolio while identifying opportunities to deepen and expand client relationships
  • Bring a sharp commercial lens to resourcing, investment decisions, and account health, not just design quality
  • Contribute to the infrastructure of the practice: hiring, playbooks, training, and capability-building initiatives

Competencies
  • 10+ years in design leadership, with significant experience in a client-facing environment such as an agency, consultancy, or embedded within complex enterprise engagements
  • A clear track record of leading design teams that produce best-in-class digital products. Work that sets the bar, wins recognition, and consistently raises the standard for what's possible in the space
  • Proven experience managing and developing senior designers and design leaders, including performance management and career growth
  • Fluency in the full product development lifecycle from strategy and concepting through engineering handoff and launch across multi-disciplinary teams
  • The executive presence to present to C-suite stakeholders and the coaching ability to develop that same skill in others
  • A track record of building trust with clients over time, not just delivering projects
  • Experience managing the business side of design engagements: scope, margin, resourcing, and stakeholder alignment
  • Commitment to building inclusive teams with demonstrated experience mentoring designers from underrepresented backgrounds
  • Comfortable leading distributed teams and navigating the realities of remote-first collaboration

Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see our Privacy Policy.

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