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Telus Online Jobs (NOW HIRING)

Lifeworks

Disability Assistant

Minneapolis, MN · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Excellent computer skills and the ability to work primarily online in a paperless environment.

LifeWorks, Inc.

Disability Assistant

Detroit, MI · On-site

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Excellent computer skills and the ability to work primarily online in a paperless environment.

Lifeworks

Disability Assistant

Miami, FL · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Excellent computer skills and the ability to work primarily online in a paperless environment.

Lifeworks

Disability Assistant

Detroit, MI · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Excellent computer skills and the ability to work primarily online in a paperless environment.

Lifeworks

Disability Assistant

Huntsville, AL · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Excellent computer skills and the ability to work primarily online in a paperless environment.

Lifeworks

Disability Assistant

Chicago, IL · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Excellent computer skills and the ability to work primarily online in a paperless environment.

Lifeworks

Disability Assistant

Phoenix, AZ · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Excellent computer skills and the ability to work primarily online in a paperless environment.

Lifeworks

Disability Assistant

Houston, TX · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Excellent computer skills and the ability to work primarily online in a paperless environment.

Lifeworks

Disability Assistant

Columbus, OH · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Excellent computer skills and the ability to work primarily online in a paperless environment.

TELUS Digital

Customer Service Representative

Las Vegas, NV · On-site

$15.25 - $20.75/hr

... with online account management, including troubleshooting login issues and digital platform ... TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be ...

Lifeworks

Disability Assistant

Boston, MA · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Excellent computer skills and the ability to work primarily online in a paperless environment.

Lifeworks

Disability Assistant

Columbus, OH · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Excellent computer skills and the ability to work primarily online in a paperless environment.

Lifeworks

Disability Assistant

Detroit, MI · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Excellent computer skills and the ability to work primarily online in a paperless environment.

Lifeworks

Disability Assistant

Saint Petersburg, FL · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Excellent computer skills and the ability to work primarily online in a paperless environment.

Lifeworks

Disability Assistant

Philadelphia, PA · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Excellent computer skills and the ability to work primarily online in a paperless environment.

LifeWorks, Inc.

Disability Assistant

Grand Rapids, MI · On-site

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Excellent computer skills and the ability to work primarily online in a paperless environment.

Lifeworks

Disability Assistant

Chicago, IL · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Excellent computer skills and the ability to work primarily online in a paperless environment.

Lifeworks

Disability Assistant

Charlotte, NC · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Excellent computer skills and the ability to work primarily online in a paperless environment.

Lifeworks

Disability Assistant

Grand Rapids, MI · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... Excellent computer skills and the ability to work primarily online in a paperless environment.

Boots

Assistant Manager Retail

Wallingford, CT

$16.50 - $22.25/hr

Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance ... What's next If you apply for this role, you will be invited to take a timed online assessment. Once ...

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Showing results 1-20

All JobsTelus Online Jobs

Telus Online information

See salary details

$37K

$96.3K

$122K

How much do telus online jobs pay per year?

As of Jul 30, 2026, the average yearly pay for telus online in the United States is $96,278.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,500.00 and $98,500.00 per year, depending on experience, location, and employer.

How hard is it to get a job at TELUS?

Getting a job at TELUS can vary depending on the position and applicant experience, but generally involves submitting an online application, passing assessments, and completing interviews. Candidates with relevant skills, such as customer service or technical knowledge, and a good understanding of company values tend to have better chances. The hiring process can take several weeks, and competition may be high for certain roles.

What are the key skills and qualifications needed to thrive as a Telus Online Customer Service Representative, and why are they important?

To thrive as a Telus Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, online chat platforms, and basic computer proficiency are commonly required. Exceptional patience, active listening, and adaptability help you stand out in managing customer inquiries and resolving issues efficiently. These skills ensure positive customer experiences and uphold the company's reputation in a competitive online service environment.

How can I make 2000 a week working from home?

Working from home in roles like customer service, sales, or technical support can generate significant income, especially with high-demand skills and experience. Achieving $2000 weekly typically requires full-time hours, strong communication skills, and possibly performance-based incentives or commissions. Building a reliable schedule and developing relevant skills can help increase earning potential in remote jobs.

What are some common challenges faced by Telus Online team members, and how can they be addressed?

Telus Online team members often face challenges such as adapting to rapidly changing digital tools, managing time effectively in a remote work environment, and maintaining clear communication with team members across different time zones. To address these challenges, it's important to stay proactive with ongoing training, utilize productivity tools, and participate in regular virtual meetings to ensure alignment and collaboration. Additionally, fostering a strong sense of teamwork and taking advantage of support resources provided by Telus can help create a positive and productive remote work experience.

How much does TELUS pay per hour?

TELUS customer service representatives and retail associates typically earn between $15 and $20 per hour, depending on experience and location. Compensation may also include benefits and opportunities for bonuses or incentives based on performance.

What is the difference between Telus Online vs Telus Customer Service Representative?

AspectTelus OnlineTelus Customer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma; communication skills
Work EnvironmentRemote, online platformCall centers or remote
Industry UsageCustomer support, sales, technical assistanceCustomer support, troubleshooting, account management

Telus Online roles typically involve remote work focused on online customer interactions, sales, or technical support, requiring technical skills. Telus Customer Service Representatives also work remotely or in call centers, primarily handling customer inquiries and troubleshooting. While both roles serve customer needs, Telus Online positions often emphasize digital communication and technical proficiency, whereas Customer Service Representatives focus on direct customer interaction and problem-solving.

What is a Telus Online job?

A Telus Online job typically refers to remote or work-from-home positions offered by Telus International, a company specializing in digital customer experience and IT services. These roles can include positions like online data analysts, social media evaluators, and content moderators. Employees usually perform tasks such as evaluating web content, improving search engine results, or reviewing social media posts. These jobs are ideal for individuals seeking flexible work hours and remote work opportunities. Applicants often need strong internet skills, attention to detail, and proficiency in English or other languages, depending on the role.

Are TELUS Digital jobs legit?

TELUS Digital jobs are legitimate employment opportunities offered by TELUS, a well-known telecommunications company. These roles typically involve digital and technology skills, and the company follows standard hiring practices. Job seekers should verify listings through official TELUS channels to avoid scams.
More about Telus Online jobs
What cities are hiring for Telus Online jobs? Cities with the most Telus Online job openings:
What are the most commonly searched types of Telus jobs? The most popular types of Telus jobs are:
What states have the most Telus Online jobs? States with the most job openings for Telus Online jobs include:
What job categories do people searching Telus Online jobs look for? The top searched job categories for Telus Online jobs are:
Telus Online jobs near you
Infographic showing various Telus Online job openings in the United States as of July 2026, with employment types broken down into 63% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $96,278 per year, or $46.3 per hour.

Disability Assistant

Lifeworks

Minneapolis, MN • Remote

Full-time

Re-posted 23 days ago

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Employees can be absent from work for a variety of reasons: casual absence, work-related illness and/or injury, or health issues requiring the employee to be away from the work place for an extended period. Our absence management program helps employers strategically manage those absences- focusing on reducing overall costs, realizing administrative efficiency, and enhancing support for employees and employers. All with the goal of returning employees to health and productivity.
The role of the Disability Assistant is to communicate with claimants and clients as it relates to initiating a claim or the status of a claim; to ensure claim documents are processed when received and to send out all documentation for claims in a timely manner; and to follow the initial claims process procedures for claims received.

Responsibilities:

  • Answers incoming calls; assisting customers in how to apply for a leave of absence, short term disability or reporting an incidental absence through the Automated Reporting system
  • Processes incoming documents.
  • Reviews and analyzes FMLA and STD documents received and determines if all necessary information has been provided to proceed with claim assignment / processing.
  • Informs claimants of documentation required to process claims, required timeframes, and claims statuseither by phone, written correspondence and/or claims system when inquiry is received.
  • Updates claim notes with appropriate claim and certification information.
  • Assists Case Managers and Nurse Consultants as needed
  • Will follow all processes as laid out in the Standard Operating Procedures (SOPs), and/or as detailed in trainings/meetings.
  • Other projects and tasks as assigned.

Qualifications:

  • The ideal candidate has 2 years of call center customer service experience
  • High School Diploma
  • Strong interpersonal and helping skills along with assessment andproblem-solvingskills.
  • Excellent computer skills and the ability to work primarily online in a paperless environment.
  • Able to work f/t hours between 8:00am-7:00pm EST, Mon-Fri

Strongly Preferred:

  • At least two (2) years experience in Human Resources,
  • Disability management and / or FML administration
  • Associate's Degree.

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A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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