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Vice President Telus Jobs (NOW HIRING)

TechSee

VP Customer Operations

Manhattan, NY · On-site +1

Backed by powerhouse investors like Salesforce Ventures, Telus, and Scale Venture Partners, we are ... As VP Customer Operations, you will have ownership of how customers experience this new solution ...

HHM Hotels

Revenue Manager

Manhattan, NY

$80K - $90K/yr

Your Growth Path Area Director - Regional Director - VP Revenue Management Your Focuses * Control ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

HHM Hotels (NYC Corporate)

Revenue Manager

Manhattan, NY · On-site

$80K - $90K/yr

Your Growth Path Area Director - Regional Director - VP Revenue Management Your Focuses * Control ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

company1351

Manufacturing Engineer

Sioux Falls, SD · On-site

$75K - $80K/yr

Reporting to the VP of Operations, this role provides hands-on exposure to real-world manufacturing ... EAP offered through TELUS Health * Generous Paid Time Off *Employer will not sponsor Visas for this ...

Groomer's Choice

Manufacturing Engineer

Sioux Falls, SD · On-site

$72K - $93K/yr

Reporting to the VP of Operations, this role provides hands-on exposure to real-world manufacturing ... EAP offered through TELUS Health * Generous Paid Time Off *Employer will not sponsor Visas for this ...

All JobsVice President Telus Jobs

Vice President Telus information

See salary details

$43.5K

$157.5K

$277.5K

How much do vice president telus jobs pay per year?

As of Jul 28, 2026, the average yearly pay for vice president telus in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

What is the difference between Vice President Telus vs Director Telus?

AspectVice President TelusDirector Telus
ResponsibilitiesStrategic leadership, company-wide decision making, overseeing multiple departmentsManaging specific departments or projects, implementing strategies set by executives
Required CredentialsTypically MBA or equivalent, extensive industry experienceBachelor's degree, relevant industry experience
Work EnvironmentExecutive offices, high-level meetings, corporate strategy sessionsDepartmental offices, team management, project oversight

The Vice President Telus holds a higher strategic and leadership role, overseeing broad company initiatives, while the Director Telus focuses on managing specific departments or projects within the organization. Both roles require industry experience, but the Vice President position demands more extensive credentials and a broader scope of responsibilities.

What does a Vice President at Telus do?

A Vice President at Telus is a senior executive responsible for overseeing major divisions or business units within the company. They play a critical role in strategic planning, leadership, and decision-making to drive business growth and operational excellence. Vice Presidents collaborate with other senior leaders to set company goals, manage teams, and ensure the successful execution of corporate initiatives. Their duties may include managing budgets, developing business strategies, and representing Telus in industry or public forums.

What are the typical responsibilities and challenges faced by a Vice President at Telus in guiding cross-functional teams?

As a Vice President at Telus, you will oversee multiple cross-functional teams, often spanning operations, strategy, and customer experience. A key challenge is aligning diverse teams toward strategic objectives while maintaining high performance and fostering innovation. You will work closely with other senior leaders to drive initiatives, manage budgets, and ensure regulatory compliance. Building consensus, effective communication, and adapting to rapid industry changes are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Vice President at TELUS, and why are they important?

To thrive as a Vice President at TELUS, you need extensive leadership experience, strategic business acumen, and a proven track record in telecommunications or a related industry, often supported by an advanced degree such as an MBA. Familiarity with industry-standard tools like Salesforce, enterprise resource planning (ERP) systems, and data analytics platforms is typically required. Exceptional communication, decision-making, and change management skills help you lead diverse teams and drive organizational growth. These competencies enable effective oversight of large-scale initiatives, ensure alignment with corporate goals, and foster innovation in a competitive market.
What cities are hiring for Vice President Telus jobs? Cities with the most Vice President Telus job openings:
What are the most commonly searched types of Telus jobs? The most popular types of Telus jobs are:
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Vice President Telus jobs near you
Infographic showing various Vice President Telus job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $157,532 per year, or $75.7 per hour.

VP Customer Operations

TechSee

Manhattan, NY • On-site, Remote

Full-time

Posted 12 days ago

Job description

About TechSee
TechSee is the global leader in AI-powered visual assistance, fundamentally changing how humans and machines interact to solve complex real-world problems. Our Visual AI platform-trusted by dozens of Fortune 500 enterprises, including Vodafone, ADT, and Altice-combines computer vision, augmented reality, and conversational AI to resolve millions of support interactions every year.
Backed by powerhouse investors like Salesforce Ventures, Telus, and Scale Venture Partners, we are building the future of autonomous, multi-sensory customer support.
The opportunity:
We are launching a new groundbreaking, consumer-facing AI initiative that helps solve the problems that plague households with connected devices , and we are seeking a visionary VP Customer Operations to architect, build, and lead it from the ground up.
This is a unique executive opportunity designed for a seasoned leader who has spent years running large-scale service operations, client services, or CX at scale within major telecom operators or enterprise service providers. You know firsthand where traditional support models break, what the metrics hide, and exactly what it takes to drive meaningful resolution and reduce cost-to-serve.
As VP Customer Operations, you will have ownership of how customers experience this new solution, from initial service design through seamless delivery and measurable business outcomes. Operating at the critical intersection of Product, AI, and Go-To-Market, you will be the driving force shaping our operational strategy, building a world-class team, and translating revolutionary AI capabilities into elite, enterprise-grade customer success.
Key Responsibilities:
Architect & Scale the Service Delivery Model
  • Design and execute the end-to-end service delivery framework for the new division, optimizing every touchpoint from customer onboarding to resolution and long-term retention.
  • Translate cutting-edge Visual & Generative AI capabilities into tangible business outcomes, driving key operational metrics including resolution rates, containment, cost-to-serve, and CSAT.
  • Build a highly scalable, non-linear operating model tailored for tier-1 enterprise service providers, driving exponential growth without proportional headcount expansion.

Build, Lead & Inspire a High-Performing Team
  • Recruit, mentor, and develop a world-class team spanning service operations, CX, and customer solutions.
  • Establish the division's operational rhythm, defining performance benchmarks, governance, and continuous improvement methodologies.

Bridge Product, AI, and the Field
  • Partner closely with Product and AI engineering teams to align our product roadmap with the practical, real-world pain points of large-scale service organizations.
  • Infuse deep domain expertise and operator empathy into the product development lifecycle to ensure our tech solves actual frontline challenges.
  • Serve as a trusted executive sponsor for key customer and partner relationships, leveraging your industry credibility to champion our vision and secure strategic alignment.

Qualifications:
  • Senior leadership experience running customer service, client services, or CX operations at scale, ideally in connected home, device care, telecom, or a comparable service-heavy environment.
  • A track record of turning service operations into measurable business results.
  • Experience building and leading teams through growth and change.
  • A clear point of view on how AI is reshaping service delivery, and how to do it well.
  • Comfortable moving from strategy to execution in a fast environment.
Advantage:
  • Experience with contact centers, smart home support.
  • Background working with or inside large enterprise service providers.
  • Experience standing up a new function or division from scratch (0 to 1).

Why Work With Us?
  • A Product That Matters: Work on a next-gen product reaching millions of consumers. You will be training an AI to solve real-world problems without a rigid script-your impact will literally be heard.
  • Greenfield Opportunity: Join this initiative at inception. Enjoy the autonomy to pick the right tools, set the right operational patterns, and help build a consumer AI assistant the way it should be built from the ground up.
  • Cross-Disciplinary Team: Sit at the high-tech intersection of AI researchers, mobile developers, infrastructure engineers, and field-tested domain experts.
  • Autonomy & Bold Execution: We move fast and trust our experts. We give you the agency, modern tools, and support you need to drive the product's brain forward.
  • Hybrid Flexibility: Enjoy a collaborative team presence in our NY hub combined with flexible remote days, giving you true ownership over your work-life balance.

Department Operation/ Delivery Locations NYC Remote status Fully Remote

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