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Telephone Operator Jobs in Wisconsin (NOW HIRING)

The Abbey Resort

Hotel Operator

Fontana, WI · On-site

$10 - $12/hr

The Hotel Operator serves as the resort's central communications hub, providing exceptional guest service through professional telephone communication, digital guest messaging, and service request ...

New

SENECA FOODS

Warehouse Packaging Operator 1

Clyman, WI · On-site

$16.75 - $20.25/hr

Warehouse Packaging Operator Seneca Foods in Clyman, Wisconsin is currently seeking an Warehouse ... Excellent organizational, communication, computer, interpersonal and telephone skills. Seneca Foods ...

SENECA FOODS

Warehouse Packaging Operator 1

Clyman, WI

$16.75 - $20.25/hr

Warehouse Packaging Operator Seneca Foods in Clyman, Wisconsin is currently seeking an Warehouse ... Excellent organizational, communication, computer, interpersonal and telephone skills. Seneca Foods ...

Seneca Foods

Warehouse Packaging Operator 1

Clyman, WI · On-site

$16.75 - $20.25/hr

Warehouse Packaging Operator Seneca Foods in Clyman, Wisconsin is currently seeking an Warehouse ... Excellent organizational, communication, computer, interpersonal and telephone skills. Seneca Foods ...

Green County

Equipment Operator

Monroe, WI

$51K - $58K/yr

The purpose of the Equipment Operator position involves performing manual labor and operating hand ... telephone number. - Ability to apply common sense understanding to carry out detailed but ...

Trilliant Food & Nutrition

Days Machine Operator

Neenah, WI

$17.50 - $20.75/hr

... and telephone. This employee may occasionally have to operate business machines and lift and/move ... operating procedures, and reporting food safety/regulatory concerns to the Production or Quality ...

Green County, WI

Equipment Operator

Monroe, WI · On-site

$51K - $58K/yr

The purpose of the Equipment Operator position involves performing manual labor and operating hand ... telephone number. - Ability to apply common sense understanding to carry out detailed but ...

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All JobsTelephone Operator JobsTelephone Operator Jobs in Wisconsin

Telephone Operator information

See Wisconsin salary details

$9

$18

$25

How much do telephone operator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for telephone operator in Wisconsin is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.66 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A telephone operator typically does not earn $4,000 a week without a degree; most roles in this field pay lower wages. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades, but they usually require experience, certifications, or specialized skills. Such earnings are uncommon and often depend on commission, performance, or entrepreneurial efforts.

Do telephone operators exist anymore?

Telephone operators as a traditional role have largely disappeared due to advances in automated switching systems and digital technology. Today, most call routing and customer service functions are handled by automated systems, with some specialized roles remaining in certain industries or for emergency services. The job has become rare and is generally considered obsolete in most regions.

What does a Telephone Operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

How much does a telephone operator make?

The average salary for a telephone operator in the United States is around $30,000 to $40,000 per year, depending on experience, location, and the employer. Some roles may offer additional benefits or shift differentials, especially in 24/7 customer service environments.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

What is the work of a telephone operator?

A telephone operator is responsible for connecting calls, assisting callers with information, and managing communication systems. They often use switchboards or computerized systems and require good communication and problem-solving skills. The role may involve working in a call center environment and following specific procedures for call handling.

How does a Telephone Operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What are the key skills and qualifications needed to thrive as a Telephone Operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.
What are the most commonly searched types of Telephone Operator jobs in Wisconsin? The most popular types of Telephone Operator jobs in Wisconsin are:
What are popular job titles related to Telephone Operator jobs in Wisconsin? For Telephone Operator jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Telephone Operator jobs in Wisconsin look for? The top searched job categories for Telephone Operator jobs in Wisconsin are:
What are popular job titles related to Telephone Operator jobs in WI? For Telephone Operator jobs in WI, the most frequently searched job titles are:
Telephone Operator jobs near you
Infographic showing various Telephone Operator job openings in Wisconsin as of July 2026, with employment types broken down into 42% Full Time, 55% Part Time, 2% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $37,495 per year, or $18 per hour.
PBX Operator - Guest Service

PBX Operator - Guest Service

Kalahari Resorts & Conventions

Wisconsin Dells, WI • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Kalahari Resorts rating

5.8

Company rating: 5.8 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

65th of 108 rated hotels

Job description

Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
Telephone Operator - PBX
Kalahari Resorts & Conventions is seeking a Telephone Operator. In this role, you will be responsible for providing attentive, courteous, and efficient service to all guests over the telephone; during check-in and at check-out, while maximizing room revenue and occupancy.
As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll enhance the guest experience by promptly and professionally handling calls, providing accurate information, and efficiently directing requests to the appropriate departments. You will support associates by ensuring smooth communication flow and helping teams respond quickly to guest needs.
Key Responsibilities
  • Ensure all guest requests are distributed to the proper departments.
  • Approach all encounters with guests and associates in a friendly, service-oriented manner.
  • Obtain all necessary information when taking room, cabana, and bungalow reservations and follow the rate-quoting scenario.
  • Be aware of all rates, packages, and promotions at the resort.
  • Maintain proper operation of the PBX console and ensure that all standards are met, if applicable.

Why You'll Love This Job:
  • Opportunities for career growth and development!
  • A fun, energetic work environment with prizes, games, and team events.
  • Flexible full-time or part-time hours are available year-round.
  • Commission Structure

What We're Looking For
  • Previous customer service experience preferred.
  • Previous hospitality or related experience helpful.
  • Computer experience required.

A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career

Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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