Telephone Operator - PBX Kalahari Resorts & Conventions is seeking a Telephone Operator . In this role, you will be responsible for providing attentive, courteous, and efficient service to all guests ...
Telephone Operator - PBX Kalahari Resorts & Conventions is seeking a Telephone Operator . In this role, you will be responsible for providing attentive, courteous, and efficient service to all guests ...
Patient Services Representative
$18.50 - $23.75/hr
Telephone operator or high call volume experience What you will receive * Competitive wages * Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
Quick apply
Patient Services Representative
$18.50 - $23.75/hr
Telephone operator or high call volume experience What you will receive * Competitive wages * Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
Communications Operator
Kenosha, WI · On-site
$16.25 - $24.50/hr
The Communications Operator creates an exceptional impression of Froedtert South in all ... Responsibilities included in the position are internal and external telephone call processing ...
Communications Operator
Kenosha, WI · On-site
$16.25 - $24.50/hr
The Communications Operator creates an exceptional impression of Froedtert South in all ... Responsibilities included in the position are internal and external telephone call processing ...
Communications Operator
$16.25 - $24.50/hr
The Communications Operator creates an exceptional impression of Froedtert South in all ... Responsibilities included in the position are internal and external telephone call processing ...
Communications Operator
$16.25 - $24.50/hr
The Communications Operator creates an exceptional impression of Froedtert South in all ... Responsibilities included in the position are internal and external telephone call processing ...
Telecommunications Equipment Operator
Madison, WI · On-site +1
$40K - $52K/yr
Provides general telephone and visitor referral services * Operates VISN 12 Centralized Attendant telephone system to receive and connect incoming and outgoing calls utilizing complex computerized ...
Telecommunications Equipment Operator
Madison, WI · On-site +1
$40K - $52K/yr
Provides general telephone and visitor referral services * Operates VISN 12 Centralized Attendant telephone system to receive and connect incoming and outgoing calls utilizing complex computerized ...
Telephone Triage- LPN/RN
Hudson, WI · On-site
$45.85/hr
Respond to health related questions from patients via the telephone or walk-in * Recognize urgency ... r LPN license in the state of Wisconsin OR • Graduation from a Medical Assistant program with ...
New
Telephone Triage- LPN/RN
Hudson, WI · On-site
$45.85/hr
Respond to health related questions from patients via the telephone or walk-in * Recognize urgency ... r LPN license in the state of Wisconsin OR • Graduation from a Medical Assistant program with ...
New
Telecommunications Equipment Operator
Madison, WI · On-site +1
$40K - $52K/yr
Provides general telephone and visitor referral services * Operates VISN 12 Centralized Attendant telephone system to receive and connect incoming and outgoing calls utilizing complex computerized ...
Telecommunications Equipment Operator
Madison, WI · On-site +1
$40K - $52K/yr
Provides general telephone and visitor referral services * Operates VISN 12 Centralized Attendant telephone system to receive and connect incoming and outgoing calls utilizing complex computerized ...
Copy Machine Operator
Viroqua, WI · On-site
Copy Machine Operator Full Benefits: * Simple IRA. * Salary based on experience. * 4-day work week ... Communicate Via email and telephone * Consult/interface with customers * Maintain cleanliness and ...
New
Quick apply
Copy Machine Operator
Viroqua, WI · On-site
Copy Machine Operator Full Benefits: * Simple IRA. * Salary based on experience. * 4-day work week ... Communicate Via email and telephone * Consult/interface with customers * Maintain cleanliness and ...
New
Seasonal Grain Scale Operator
Fall River, WI · On-site
$18 - $23/hr
Description Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
Fall River, WI · On-site
$18 - $23/hr
Description Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
Adams, WI · On-site
$14.50 - $18.75/hr
Description Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
Adams, WI · On-site
$14.50 - $18.75/hr
Description Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
Osseo, WI · On-site
$15 - $19/hr
Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role in ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
Osseo, WI · On-site
$15 - $19/hr
Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role in ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
Durand, WI · On-site
$15.50 - $19.75/hr
Description Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
Durand, WI · On-site
$15.50 - $19.75/hr
Description Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
Burlington, WI · On-site
$17 - $21.75/hr
Description Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
Burlington, WI · On-site
$17 - $21.75/hr
Description Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
Osseo, WI · On-site
$15 - $19/hr
Description Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
Osseo, WI · On-site
$15 - $19/hr
Description Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
$15.50 - $20/hr
Description Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
$15.50 - $20/hr
Description Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
Evansville, WI · On-site
$15.50 - $20/hr
Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role in ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Quick apply
Seasonal Grain Scale Operator
Evansville, WI · On-site
$15.50 - $20/hr
Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role in ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
Burlington, WI · On-site
$17 - $21.75/hr
Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role in ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Quick apply
Seasonal Grain Scale Operator
Burlington, WI · On-site
$17 - $21.75/hr
Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role in ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
Hager City, WI · On-site
$16 - $20.50/hr
Description Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
Hager City, WI · On-site
$16 - $20.50/hr
Description Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
Mondovi, WI · On-site
$15.75 - $20.25/hr
Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role in ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Quick apply
Seasonal Grain Scale Operator
Mondovi, WI · On-site
$15.75 - $20.25/hr
Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role in ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Seasonal Grain Scale Operator
Fall River, WI · On-site
$18 - $23/hr
Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role in ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Quick apply
Seasonal Grain Scale Operator
Fall River, WI · On-site
$18 - $23/hr
Seasonal Grain Scale Operator The Seasonal Grain Scale Operator plays a critical role in ... Manage incoming telephone calls and direct them to the appropriate team members as needed.
Telephone Operator information
See Wisconsin salary details
$9.22 - $10.70
0% of jobs
$10.70 - $12.18
1% of jobs
$12.18 - $13.65
3% of jobs
$13.65 - $15.13
11% of jobs
$15.76 is the 25th percentile. Wages below this are outliers.
$15.13 - $16.61
24% of jobs
The median wage is $17.16 / hr.
$16.61 - $18.09
29% of jobs
$18.93 is the 75th percentile. Wages above this are outliers.
$18.09 - $19.57
12% of jobs
$19.57 - $21.04
8% of jobs
$21.04 - $22.52
6% of jobs
$22.52 - $24
3% of jobs
$24 - $25.48
2% of jobs
$9
$18
$25
How much do telephone operator jobs pay per hour?
As of Sep 4, 2026, the average hourly pay for telephone operator in Wisconsin is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.66 per hour, depending on experience, location, and employer.
What does a telephone operator do?
A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.
What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?
To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.
How does a telephone operator typically handle high call volumes during peak periods?
During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.
What is the difference between Telephone Operator vs Customer Service Representative?
| Aspect | Telephone Operator | Customer Service Representative |
|---|---|---|
| Primary Role | Connect calls, handle switchboard operations, direct calls within organizations | Assist customers, handle inquiries, resolve issues related to products or services |
| Work Environment | Switchboards, front desks, office settings | Call centers, retail, online support, office environments |
| Required Skills | Communication, multitasking, basic technical knowledge | Communication, problem-solving, product knowledge |
| Common Certifications | None typically required, some technical training | Customer service certifications often preferred |
While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.
How much did telephone operators make?
Telephone operators typically earned a median annual wage of around $35,000 to $45,000 in recent years. Wages varied based on experience, location, and the complexity of the calls handled, with some operators earning higher salaries in urban areas or with specialized skills.
How to become a telephone operator?
To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is common, and familiarity with telephone systems and customer service is beneficial; some positions may require basic computer skills.
What is the role of a telephone operator?
A telephone operator is responsible for connecting calls, assisting callers, and managing communication systems in organizations or telephone exchanges. They often use switchboards or automated systems and require good communication and technical skills to handle inquiries efficiently.
What are the most commonly searched types of Telephone Operator jobs in Wisconsin?
The most popular types of Telephone Operator jobs in Wisconsin are:
What are popular job titles related to Telephone Operator jobs in Wisconsin?
For Telephone Operator jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Telephone Operator jobs in Wisconsin look for?
The top searched job categories for Telephone Operator jobs in Wisconsin are:
What are popular job titles related to Telephone Operator jobs in WI?
For Telephone Operator jobs in WI, the most frequently searched job titles are:
Part-time
Medical, Dental, Vision, Retirement, PTO
Posted 11 days ago
Kalahari Resorts rating
5.9
Based on 97 frontline employees who took The Breakroom Quiz
66th of 109 rated hotels
Job description
Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
Telephone Operator - PBX
Kalahari Resorts & Conventions is seeking a Telephone Operator. In this role, you will be responsible for providing attentive, courteous, and efficient service to all guests over the telephone; during check-in and at check-out, while maximizing room revenue and occupancy.
As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll enhance the guest experience by promptly and professionally handling calls, providing accurate information, and efficiently directing requests to the appropriate departments. You will support associates by ensuring smooth communication flow and helping teams respond quickly to guest needs.
Key Responsibilities
Why You'll Love This Job:
What We're Looking For
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
Telephone Operator - PBX
Kalahari Resorts & Conventions is seeking a Telephone Operator. In this role, you will be responsible for providing attentive, courteous, and efficient service to all guests over the telephone; during check-in and at check-out, while maximizing room revenue and occupancy.
As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll enhance the guest experience by promptly and professionally handling calls, providing accurate information, and efficiently directing requests to the appropriate departments. You will support associates by ensuring smooth communication flow and helping teams respond quickly to guest needs.
Key Responsibilities
- Ensure all guest requests are distributed to the proper departments.
- Approach all encounters with guests and associates in a friendly, service-oriented manner.
- Obtain all necessary information when taking room, cabana, and bungalow reservations and follow the rate-quoting scenario.
- Be aware of all rates, packages, and promotions at the resort.
- Maintain proper operation of the PBX console and ensure that all standards are met, if applicable.
Why You'll Love This Job:
- Opportunities for career growth and development!
- A fun, energetic work environment with prizes, games, and team events.
- Flexible full-time or part-time hours are available year-round.
- Commission Structure
What We're Looking For
- Previous customer service experience preferred.
- Previous hospitality or related experience helpful.
- Computer experience required.
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
What Kalahari Resorts employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Kalahari Resorts
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
1,001 - 5,000 Employees
Headquarters location
Wisconsin Dells, WI, US
Year founded
2000