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Telecom Agent Jobs (NOW HIRING)

Sound Telecom

Overnight Call Center Agent

Spokane, WA · On-site

$21/hr

Overnight Call Center Agent Immediately hiring Overnight Center Agents at Sound Telecom ... Call Center Agents at Sound Telecom provide friendly, professional, and comprehensive support to ...

Sound Telecom

Overnight Call Center Agent

Spokane, WA · On-site

$21/hr

Overnight Call Center Agent Immediately hiring Overnight Center Agents at Sound Telecom ... Call Center Agents at Sound Telecom provide friendly, professional, and comprehensive support to ...

Banner Life

Senior Telecom Engineer

Frederick, MD · On-site

$103.90K - $142.70K/yr

Senior Telecom Engineer - Transformation & Change At Banner Life Insurance Company, we lead with ... agent efficiency, and customer experience outcomes. * Architect and manage SIP, SBC, carrier ...

Legal & General America

Senior Telecom Engineer

Frederick, MD · On-site

$103.90K - $142.70K/yr

Senior Telecom Engineer Job Locations US-MD-Frederick ID 2026-3279 # of Openings Remaining 1 ... agent efficiency, and customer experience outcomes. * Architect and manage SIP, SBC, carrier ...

Diverse Lynx

Principal AI Architect - Telecom Autonomous Networks Must Have Technical/Functional Skills ... Architect multi-agent systems that can take a high-level service request (e.g., "Provision a 100G ...

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Telecom Agent information

See salary details

$20K

$63.5K

$124.5K

How much do telecom agent jobs pay per year?

As of Jun 4, 2026, the average yearly pay for telecom agent in the United States is $63,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $81,500.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A telecom agent can potentially earn $10,000 a month through commissions and bonuses, especially with experience and high sales performance. Success in this role often depends on strong communication skills, industry knowledge, and the ability to build client relationships, with some agents working independently or in competitive environments. However, such high earnings are typically achieved after significant experience and a proven track record.

What is the difference between Telecom Agent vs Customer Service Representative?

AspectTelecom AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in telecommunicationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail stores, or remote settings within telecom companiesCall centers, retail locations, or office environments across various industries
Employer & Industry UsagePrimarily in telecommunications companies, selling or supporting telecom servicesAcross multiple industries including retail, finance, healthcare, often in customer support roles

The main difference is that Telecom Agents focus specifically on selling and supporting telecom services, often requiring industry-specific knowledge, while Customer Service Representatives handle a broader range of customer inquiries across various sectors. Both roles involve communication skills and customer interaction but differ in industry focus and job responsibilities.

More about Telecom Agent jobs
What cities are hiring for Telecom Agent jobs? Cities with the most Telecom Agent job openings:
What states have the most Telecom Agent jobs? States with the most job openings for Telecom Agent jobs include:
What job categories do people searching Telecom Agent jobs look for? The top searched job categories for Telecom Agent jobs are:
Telecom Agent jobs near you
Infographic showing various Telecom Agent job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, 6% Part Time, and 18% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $63,507 per year, or $30.5 per hour.
Outbound Telecom Sales Agent | Urgently Hiring

Outbound Telecom Sales Agent | Urgently Hiring

MCI Careers

Killeen, TX • On-site

$14/hr

Full-time

Posted 26 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Join our team as an Outbound Telecom Sales Agent and start making an impact from day one. If you’re energetic, persuasive, and motivated by uncapped earning potential, this is your opportunity to thrive in a fast-paced sales environment.

In this role, you will proactively reach out to potential customers, introduce telecom products, and convert leads into sales. You’ll be responsible for initiating conversations, building interest, and closing deals through confident and engaging communication.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Conduct high-volume outbound calls to prospective customers
  • Introduce and promote telecom products, including internet and bundled services
  • Capture customer interest quickly and drive the conversation toward a sale
  • Handle objections and rejections with resilience and professionalism
  • Consistently meet daily and weekly call and sales targets
  • Accurately document call outcomes and customer responses
  • Follow scripts while maintaining a natural and engaging tone
  • Stay up to date on products, promotions, and sales strategies
  • Maintain compliance with all policies and regulatory requirements

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • High School Diploma or equivalent
  • At least 1 year of outbound sales or call center experience
  • Strong persuasion and negotiation skills
  • Resilience and ability to handle rejection
  • Excellent verbal communication skills
  • Ability to work in a high-volume, target-driven environment
  • Basic computer literacy and multitasking ability
  • Must be authorized to work in the U.S.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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