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Telecom Agent Jobs (NOW HIRING)

Empath Health

Telecom Administrator

Sarasota, FL · On-site

The Telecom Administrator is responsible for building and maintaining call queues, agent groups, routing profiles, and IVR structures that support customer engagement operations. * The Telecom ...

New

Tech Mahindra

Hunter- Telecom

Denver, CO · On-site

... Telecom / Teleco industry * Strong understanding of ERP, Data & Analytics, Network Services ... A positive, results oriented style - must have a "change agent" attitude - challenging convention ...

New

Bluebird Network

Purchasing Agent

Kansas City, MO · On-site

Bluebird is a dynamic growing company in need of a Purchasing Agent to be a part of a collaborative ... telecom infrastructure materials while optimizing cost, quality, and delivery performance.

Bluebird Network

Purchasing Agent

Maplewood, MO · On-site

Bluebird is a dynamic growing company in need of a Purchasing Agent to be a part of a collaborative ... telecom infrastructure materials while optimizing cost, quality, and delivery performance.

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Telecom Agent information

See salary details

$20K

$63.5K

$124.5K

How much do telecom agent jobs pay per year?

As of Aug 29, 2026, the average yearly pay for telecom agent in the United States is $63,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $81,500.00 per year, depending on experience, location, and employer.

What is the difference between Telecom Agent vs Customer Service Representative?

AspectTelecom AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in telecommunicationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail stores, or remote settings within telecom companiesCall centers, retail locations, or office environments across various industries
Employer & Industry UsagePrimarily in telecommunications companies, selling or supporting telecom servicesAcross multiple industries including retail, finance, healthcare, often in customer support roles

The main difference is that Telecom Agents focus specifically on selling and supporting telecom services, often requiring industry-specific knowledge, while Customer Service Representatives handle a broader range of customer inquiries across various sectors. Both roles involve communication skills and customer interaction but differ in industry focus and job responsibilities.

Is working in a telecom agent career a good career?

A telecom agent career involves assisting customers with telecommunications services, often requiring strong communication and problem-solving skills. It can offer stable employment, opportunities for advancement, and may include certifications or training in telecommunications technology. Job satisfaction depends on individual preferences and the work environment.

What is a telecom agent?

A telecom agent is a professional who sells or promotes telecommunication services and products, such as internet, phone, and cable services, on behalf of providers. They often work in customer service environments, require good communication skills, and may need knowledge of telecom systems and offerings.
More about Telecom Agent jobs

What cities are hiring for Telecom Agent jobs?

Cities with the most Telecom Agent job openings:

What states have the most Telecom Agent jobs?

States with the most job openings for Telecom Agent jobs include:

What job categories do people searching Telecom Agent jobs look for?

The top searched job categories for Telecom Agent jobs are:

Telecom Agent jobs near you
Infographic showing various Telecom Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $63,507 per year, or $30.5 per hour.

Part-Time Call Center Agent

Spokane, WA • On-site

Sound Telecom
Telecommunications • 51 - 200 employees
Learn more about Sound Telecomexternal

$21/hr

Other

Posted 16 days ago

Job description

Part-Time Call Center Agent

Company: Sound Telecom l Location: Spokane, WA (In-Office)

Pay: $18-$21/hr l Hours: Part-Time, Requires 1 weekend day (Sat/Sun) and Holidays

Sound Telecom is hiring Part-Time Call Center Agents to assist callers during critical moments – from medical inquiries to locksmith requests. We handle inbound calls only; no sales or outbound calling required. No experience needed as we provide fully paid, hands-on training.

What You'll Do:

  • Handle incoming calls with a warm, helpful attitude.
  • Take accurate messages, transfer calls, and/or relay key information.
  • Use our call processing system to prioritize customer needs efficiently.

What We're Looking For:

  • Friendly, upbeat, and professional communication skills.
  • Strong English spelling and grammar.
  • Basic computer proficiency and typing speed of 35+ WPM.
  • Reliable attendance and strong work ethic.

Pay: Earn a premium rate of $21/hour by maintaining perfect attendance. This includes punctuality at the shift start, timely returns from breaks, and full shift completion. The base rate without perfect attendance is $18/hour.

Sound Telecom is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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