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Telecom Agent Jobs in New York (NOW HIRING)

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Sales Agent

Brooklyn, NY · On-site

$700 - $3.0K/wk

Whether you're an experienced sales agent looking for great compensation or someone ready to step ... Experience with internet or telecom sales is a plus * Strong communication and people skills * Self ...

AI/ML Data Architect

Basking Ridge, NJ · On-site

$65.75 - $84.50/hr

... telecom data. • Architect and govern AI agents and multi-agent systems for automation, diagnostics, decision support, and workflow orchestration. • Enable secure integration of LLMs and agents ...

National Partner Manager - TSB/TSD Remote

New York, NY · Remote

$90K - $90K/yr

... telecom, cloud communications, IT networking, or channel/carrier sales within a channel agent environment, including experience working with Technology Solutions Brokers (TSBs), with a proven ability ...

... telecom procurement. New LAN \ MDF design-Build-Go-Live - Infra PM: * The infrastructure of ... Act as change agent to improve overall processes and programs. * Provide guidance to project team ...

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... telecom procurement. New LAN \ MDF design-Build-Go-Live - Infra PM: * The infrastructure of ... Act as change agent to improve overall processes and programs. * Provide guidance to project team ...

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Showing results 1-20

Telecom Agent information

See New York salary details

$21.9K

$69.4K

$136.1K

How much do telecom agent jobs pay per year?

As of Aug 6, 2026, the average yearly pay for telecom agent in New York is $69,430.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,090.00 and $89,101.00 per year, depending on experience, location, and employer.

What is a telecom agent?

A telecom agent is a professional who sells or promotes telecommunication services and products, such as internet, phone, and cable services, on behalf of providers. They often work in customer service environments, require good communication skills, and may need knowledge of telecom systems and offerings.

Is working in a telecom agent a good career?

Working as a telecom agent involves assisting customers with service inquiries, troubleshooting, and sales, often requiring good communication skills and familiarity with telecom products. It can offer stable employment with opportunities for advancement, but job satisfaction depends on individual preferences and the work environment.

What is the difference between Telecom Agent vs Customer Service Representative?

AspectTelecom AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in telecommunicationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail stores, or remote settings within telecom companiesCall centers, retail locations, or office environments across various industries
Employer & Industry UsagePrimarily in telecommunications companies, selling or supporting telecom servicesAcross multiple industries including retail, finance, healthcare, often in customer support roles

The main difference is that Telecom Agents focus specifically on selling and supporting telecom services, often requiring industry-specific knowledge, while Customer Service Representatives handle a broader range of customer inquiries across various sectors. Both roles involve communication skills and customer interaction but differ in industry focus and job responsibilities.

What cities in New York are hiring for Telecom Agent jobs? Cities in New York with the most Telecom Agent job openings:

IT - Project Manager | Telecom | OSS/BSS

Spruce Infotech

Basking Ridge, NJ • On-site

Full-time

Re-posted 19 days ago


Job description

POC: Raju
PM Feedback on 5/25/2026= All submitted profile are either Data Architect or AI /ML, we are not getting combination of folks who have experience and expertise on both Data Architecture along with AI/ML .
Please ask vendor to go through JD submitted and submit qualifying profiles ASAP . We are open for rate flexibility, request to get experienced profiles (20+ years of experience) with TELECOM background . Based on assessment, we can close rate .
Role - Senior AI/ML Data architect -Need Sourcing
Location - Baskin Ridge ,NJ
Vendor rate -XXX
Work Mode - Hybrid (Client)
Job Description ,
We are seeking a Senior AI/ML Data Architect with strong expertise in Large Language Models (LLMs), AI agents, large-scale data systems, and end-to-end data pipeline creation, specifically within the Telecom domain. This role is responsible for architecting AI-ready data platforms that power intelligent automation, advanced analytics, and agent-based decision systems across OSS/BSS, network operations, and customer engagement.
The ideal candidate will bridge data architecture, AI/ML enablement, and telecom domain intelligence, enabling scalable, governed, and high-performance AI solutions.
Key Responsibilities:
LLM & AI Agent Architecture
Design and implement LLM-enabled architectures, including RAG (Retrieval-Augmented Generation) solutions using structured and unstructured telecom data.
Architect and govern AI agents and multi-agent systems for automation, diagnostics, decision support, and workflow orchestration.
Enable secure integration of LLMs and agents with enterprise data platforms, APIs, and business systems.
Define best practices for prompt engineering, model orchestration, evaluation, and feedback loops.
Large-Scale Data Architecture
Lead the design of large-scale, cloud-native data platforms capable of processing high-volume, high-velocity telecom data.
Architect low-latency and batch data ecosystems handling CDRs, network telemetry, logs, KPIs, customer interactions, and documents.
Select and implement appropriate data architecture patterns such as Lakehouse, Streaming-first, and Data Mesh.
Data Pipelines & Engineering
Design and oversee end-to-end data pipelines covering ingestion, transformation, enrichment, feature creation, and serving layers.
Build AI-ready pipelines optimized for LLM training, inference, agent context retrieval, and model lifecycle management.
Ensure real-time and batch pipeline reliability using observability, data quality checks, and automated monitoring.
Implement CI/CD-driven pipeline deployments and versioning.
Telecom Domain Enablement
Partner with OSS, BSS, Network Engineering, IT, and Business teams to translate telecom use cases into scalable AI data solutions.
Apply deep understanding of telecom KPIs, network layers, subscriber data, and operational workflows.
Enable AI use cases including:
Network anomaly detection & root-cause analysis
Intelligent NOC and assurance automation
Customer experience analytics & churn prediction
Fraud detection and revenue assurance
Governance, Security & Compliance
Define and enforce data governance, lineage, metadata management, and access control for large data and AI systems.
Ensure compliance with data privacy regulations and secure AI usage across platforms.
Establish responsible AI and LLM governance frameworks.
Technical Leadership
Act as a domain expert and solution authority for AI/ML data architecture.
Define architectural standards, reference models, and reusable frameworks.
Mentor engineers, architects, and data teams.
Contribute to enterprise AI and data transformation roadmaps.
Required Skills & Experience
Experience
12+ years in data engineering, data architecture, or analytics platforms
5+ years working in the Telecom domain (Network, OSS/BSS, 4G/5G)
Proven experience delivering LLM-based and AI-driven data platforms
Technical Skills
Strong expertise in LLMs, RAG architectures, and enterprise AI integration
Hands-on experience designing AI agents and agent orchestration frameworks
Deep knowledge of large-scale data systems (batch & streaming)
Expertise in creating robust, scalable data pipelines
Strong understanding of ML pipelines, feature engineering, and AI lifecycle needs
Advanced SQL and data modeling skills
Cloud experience with enterprise-scale AI and data workloads
Domain & Soft Skills
Strong telecom data and operations knowledge
Ability to translate complex technical designs into business value
Excellent communication, stakeholder engagement, and leadership skills