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Telecom Agent Jobs in Mississippi (NOW HIRING)

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Telecom Agent information

See Mississippi salary details

$17.3K

$55K

$107.8K

How much do telecom agent jobs pay per year?

As of Aug 30, 2026, the average yearly pay for telecom agent in Mississippi is $54,993.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,338.00 and $70,574.00 per year, depending on experience, location, and employer.

What is the difference between Telecom Agent vs Customer Service Representative?

AspectTelecom AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in telecommunicationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail stores, or remote settings within telecom companiesCall centers, retail locations, or office environments across various industries
Employer & Industry UsagePrimarily in telecommunications companies, selling or supporting telecom servicesAcross multiple industries including retail, finance, healthcare, often in customer support roles

The main difference is that Telecom Agents focus specifically on selling and supporting telecom services, often requiring industry-specific knowledge, while Customer Service Representatives handle a broader range of customer inquiries across various sectors. Both roles involve communication skills and customer interaction but differ in industry focus and job responsibilities.

Is working in a telecom agent career a good career?

A telecom agent career involves assisting customers with telecommunications services, often requiring strong communication and problem-solving skills. It can offer stable employment, opportunities for advancement, and may include certifications or training in telecommunications technology. Job satisfaction depends on individual preferences and the work environment.

What is a telecom agent?

A telecom agent is a professional who sells or promotes telecommunication services and products, such as internet, phone, and cable services, on behalf of providers. They often work in customer service environments, require good communication skills, and may need knowledge of telecom systems and offerings.

What are popular job titles related to Telecom Agent jobs in Mississippi?

For Telecom Agent jobs in Mississippi, the most frequently searched job titles are:

What job categories do people searching Telecom Agent jobs in Mississippi look for?

The top searched job categories for Telecom Agent jobs in Mississippi are:

What cities in Mississippi are hiring for Telecom Agent jobs?

Cities in Mississippi with the most Telecom Agent job openings:

Telecom Agent jobs near you
Infographic showing various Telecom Agent job openings in Mississippi as of June 2026, with employment types broken down into 74% Full Time, 11% Part Time, and 15% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $54,993 per year, or $26.4 per hour.

Operator-PBX

Baptist Memorial Health Care Corporation

Starkville, MS • On-site

Full-time

Posted 10 days ago

Baptist Memorial Health Care rating

7.3

Company rating: 7.3 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

303rd of 895 rated healthcare providers

Job description


Job Summary
To act as a communication agent of the Hospital and operate the switchboard with speed and efficiency in responding to emergencies, information requests and other duties that may arise. Performs all other duties as assigned.
Responsibilities
  • Coordinate telephone communication at MBMC. Have working knowledge of every computer in department. Must use encoder properly. Must use 4 and 7 digit paging system properly. Must use each function of the switchboard properly. Must be able to use emergency phone. Must know who to contact if one phone system fails and how to assist the repair person. 30 %
  • Responsible for answering code phone and alarm signals. Must be able to respond to all codes (99, blue, gray, 55, green), gas alarms, and elevator problems. Must keep records of each gas alarm, elevator problem, code and pay phone problems. All operators must have knowledge of all the outer property and buildings (includes Medical Arts East & West, Laundry, Colonnades, all Clinics, health care facilities, the Women's center, Watkins building, and 1600 North State Street building). 30 %
  • Maintain list of personnel on call (and for after regular working hours). Must be able to use call-back procedures, who to call back and how to use the on-call person. Keep monthly records of who is on-call by department. Keep up with hospital personnel on a daily basis, shift by shift. 20 %
  • Responsible for operating hospital emergency radio. Must understand all procedures for each disaster, weather alert, and all internal and outside emergencies. Must be able to use all emergency equipment. 20 %"

Specifications
Experience
Minimum Required
  • 1 year Comm/Telecom/Networking-PBX Switchboard Operator Required.

Preferred/Desired
Education
Minimum Required
  • High School Diploma or Equivalent Required.

Preferred/Desired
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired

What Baptist Memorial Health Care employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Baptist Memorial logo

About Baptist Memorial

Sourced by ZipRecruiter

Baptist Memorial, based in Memphis, TN, US, is a leading health care organization renowned in the healthcare industry. The company's official website is baptistonline.org which provides a comprehensive view of their services and operations. Baptist Memorial operates a myriad of hospitals, health clinics, and medical facilities providing expert and compassionate care. Founded in 1912, it has a rich legacy of over a hundred years of dedication to its community, offering services which include acute care, diagnostic services, and a broad range of speciality health services fulfilling various patient needs.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

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