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Telecom Agent Jobs (NOW HIRING)

TDS Telecom

Indirect Sales Channel Consultant

Overview At TDS Telecom, connecting people is at the heart of everything we do. We are forward ... The consultant will drive agent portal development and provide support to the channel (both ...

TDS Telecom

Indirect Sales Channel Consultant

$71.50K - $116.20K/yr

Overview At TDS Telecom, connecting people is at the heart of everything we do. We are forward ... The consultant will drive agent portal development and provide support to the channel (both ...

Sound Telecom

Call Center Agent

Spokane, WA · On-site

$18 - $21/hr

Call Center Agents at Sound Telecom provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible ...

Sound Telecom

Overnight Call Center Agent

Spokane, WA · On-site

$21/hr

Call Center Agents at Sound Telecom provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible ...

Sound Telecom

Overnight Call Center Agent

Spokane, WA · On-site

$18 - $21/hr

Call Center Agents at Sound Telecom provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible ...

AST SpaceMobile

Partner Success Center Agent

Lanham, MD

$15 - $19.75/hr

Position Overview The PSC Agent is a customer‑facing operational role responsible for incident ... Experience supporting mobile, satellite, or hybrid telecom networks in regional or global ...

AST SpaceMobile

Partner Success Center Agent

Lanham, MD · On-site

$15 - $19.75/hr

Position Overview The PSC Agent is a customerfacing operational role responsible for incident ... Experience supporting mobile, satellite, or hybrid telecom networks in regional or global ...

AST SpaceMobile

Partner Success Center Agent

Lanham, MD · On-site

$15 - $19.75/hr

Position Overview The PSC Agent is a customer-facing operational role responsible for incident ... Experience supporting mobile, satellite, or hybrid telecom networks in regional or global ...

John Staurulakis (jsitel.com)

ROW Agent

Nephi, UT · On-site

$25 - $33.75/hr

ROW Agent Department: OSP - Engineering & Design Employment Type: Full Time Location: Nephi, UT ... Minimum of two (2) years of experience in right-of-way acquisition for telecom and related ...

John Staurulakis (jsitel.com)

ROW Agent

Grand Junction, CO · On-site

$27 - $36.50/hr

ROW Agent Department: OSP - Engineering & Design Employment Type: Full Time Location: Grand ... Minimum of two (2) years of experience in right-of-way acquisition for telecom and related ...

John Staurulakis (jsitel.com)

ROW Agent

Nephi, UT · On-site

$25 - $33.75/hr

ROW Agent Department: OSP - Engineering & Design Employment Type: Full Time Location: Nephi, UT ... Minimum of two (2) years of experience in right-of-way acquisition for telecom and related ...

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Telecom Agent information

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$20K

$63.5K

$124.5K

How much do telecom agent jobs pay per year?

As of Jun 4, 2026, the average yearly pay for telecom agent in the United States is $63,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $81,500.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A telecom agent can potentially earn $10,000 a month through commissions and bonuses, especially with experience and high sales performance. Success in this role often depends on strong communication skills, industry knowledge, and the ability to build client relationships, with some agents working independently or in competitive environments. However, such high earnings are typically achieved after significant experience and a proven track record.

What is the difference between Telecom Agent vs Customer Service Representative?

AspectTelecom AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in telecommunicationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail stores, or remote settings within telecom companiesCall centers, retail locations, or office environments across various industries
Employer & Industry UsagePrimarily in telecommunications companies, selling or supporting telecom servicesAcross multiple industries including retail, finance, healthcare, often in customer support roles

The main difference is that Telecom Agents focus specifically on selling and supporting telecom services, often requiring industry-specific knowledge, while Customer Service Representatives handle a broader range of customer inquiries across various sectors. Both roles involve communication skills and customer interaction but differ in industry focus and job responsibilities.

More about Telecom Agent jobs
What cities are hiring for Telecom Agent jobs? Cities with the most Telecom Agent job openings:
What states have the most Telecom Agent jobs? States with the most job openings for Telecom Agent jobs include:
What job categories do people searching Telecom Agent jobs look for? The top searched job categories for Telecom Agent jobs are:
Telecom Agent jobs near you
Infographic showing various Telecom Agent job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, 6% Part Time, and 18% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $63,507 per year, or $30.5 per hour.
Principal AI Architect - Telecom Autonomous Networks

Principal AI Architect - Telecom Autonomous Networks

Diverse Lynx

Dallas, TX • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Principal AI Architect - Telecom Autonomous Networks

Must Have Technical/Functional Skills:

  • Reduction in MTTR (Mean Time to Repair): Speed of autonomous fault correlation and resolution via agentic workflows.
  • Provisioning Accuracy: Zero-touch fulfillment success rate without manual intervention or configuration drift.
  • Guardrail Efficiency: Percentage of "unsafe" or "hallucinated" network commands intercepted by the safety layer before execution.
  • Agentic Efficiency: Token-to-action cost optimization for high-frequency network monitoring tasks
  • As the Lead AI Architect for Telecom, you will design the brain of our next-generation autonomous network.
  • You will build an AI platform where Agentic AI acts as the orchestration layer for network service fulfillment, closed-loop assurance, and predictive maintenance.
  • Your goal is to move the organization from "Human-in-the-loop" to "Human-on-the-loop,
  • Ensuring AI agents can safely execute commands across IP, Optical (DWDM/OTN), and Wireless infrastructures

Roles & Responsibilities:

  1. Agentic Network Orchestration
  • Autonomous Fulfillment: Architect multi-agent systems that can take a high-level service request (e.g., "Provision a 100G Wavelength service") and decompose it into specific CLI/API commands across multivendor environments.
  • Intent-Based Networking (IBN): Develop reasoning engines that translate natural language business intents into technical configurations using frameworks like LangGraph or Crew AI.
  • Troubleshooting Agents: Design "Diagnostic Agents" that can autonomously query telemetry data, correlate alarms, and suggest (or execute) remediation steps for network outages.

Data Architecture for Telco AI

  • Real-time Telemetry RAG: Architect a high-throughput Retrieval-Augmented Generation (RAG) pipeline that ingests streaming telemetry, PCAP files, and syslog data into Vector Databases for real-time agent context.
  • Network Digital Twin Integration: Connect AI agents to Digital Twins and Graph Databases (Neo4j) to ensure they "understand" physical and logical topology before making routing changes.
  • Unified Data Fabric: Build the data architecture necessary to bridge silos between Radio Access Network (RAN), Core, and Edge data.

Telco-Grade Guardrails & Safety

  • Deterministic Execution: Implement strict guardrails (e.g., NeMo, Guardrails AI) to ensure agents never execute a command that violates "Golden Configuration" standards.
  • SLA-Aware Governance: Architect systems that monitor agent actions against Service Level Agreements (SLAs), ensuring autonomous decisions do not prioritize one customer's traffic at the expense of a higher-priority emergency service.
  • Policy Enforcement: Design a "Policy Proxy" layer where every agentic action is validated against a library of telecom regulatory and security compliance rules.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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About Diverse Lynx

Sourced by ZipRecruiter

Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton, NJ, US

Year founded

2002

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