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Telecom Agent Jobs in Michigan (NOW HIRING)

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Five9 Administrator

Auburn Hills, MI · On-site

Troubleshoot and resolve Five9, telephony, and agent issues; coordinate vendor escalations as ... Manage telecom vendor relationships, review product roadmaps, and drive problem resolution.

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Telecom Agent information

What is the difference between Telecom Agent vs Customer Service Representative?

AspectTelecom AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in telecommunicationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail stores, or remote settings within telecom companiesCall centers, retail locations, or office environments across various industries
Employer & Industry UsagePrimarily in telecommunications companies, selling or supporting telecom servicesAcross multiple industries including retail, finance, healthcare, often in customer support roles

The main difference is that Telecom Agents focus specifically on selling and supporting telecom services, often requiring industry-specific knowledge, while Customer Service Representatives handle a broader range of customer inquiries across various sectors. Both roles involve communication skills and customer interaction but differ in industry focus and job responsibilities.

Is working in a telecom agent career a good career?

A telecom agent career involves assisting customers with telecommunications services, often requiring strong communication and problem-solving skills. It can offer stable employment, opportunities for advancement, and may include certifications or training in telecommunications technology. Job satisfaction depends on individual preferences and the work environment.

What is a telecom agent?

A telecom agent is a professional who sells or promotes telecommunication services and products, such as internet, phone, and cable services, on behalf of providers. They often work in customer service environments, require good communication skills, and may need knowledge of telecom systems and offerings.

What are popular job titles related to Telecom Agent jobs in Michigan?

For Telecom Agent jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Telecom Agent jobs in Michigan look for?

The top searched job categories for Telecom Agent jobs in Michigan are:

What cities in Michigan are hiring for Telecom Agent jobs?

Cities in Michigan with the most Telecom Agent job openings:

Telecom Agent jobs near you
Infographic showing various Telecom Agent job openings in Michigan as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Purchasing Agent

Bluebird Network

Farmington Hills, MI • On-site

Full-time

Re-posted 19 days ago

Job description

ABOUT THE COMPANY:

Bluebird Fiber is a premier fiber telecommunications provider of internet, data transport, and other services to carriers, businesses, schools, hospitals, and other enterprises in the Midwest. To learn more, please visit bluebirdfiber.com.

Join an amazing team of telecommunication professionals! Bluebird is a dynamic growing company in need of a Purchasing Agent to be a part of a collaborative team. This is a full-time, benefit eligible position in our Kansas City office. All of us at Bluebird work hard to meet objectives for the organization and live the mission and values of this growing company to meet a common goal. Check out this video that highlights our amazing company culture.

POSITION PURPOSE:

The Purchasing Agent is responsible for sourcing, negotiating, and procuring materials and services that support outside plant construction and maintenance activities. This role partners closely with engineering, construction, and field operations teams to ensure timely availability of fiber, conduit, handholes, and related telecom infrastructure materials while optimizing cost, quality, and delivery performance.

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