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Temporary Agent Support Representative Jobs in Michigan

Market Elite Inc.

Real Estate Agent

Clinton, MI · On-site

... representation. At Market Elite it is our never ending quest to exceed our clients expectations on ... Our business model is based on unmatched customer service and agent support! Our comprehensive lead ...

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All JobsAgent Support Representative JobsTemporary Agent Support Representative JobsTemporary Agent Support Representative Jobs in Michigan

Temporary Agent Support Representative information

What is the difference between Temporary Agent Support Representative vs Customer Service Agent?

AspectTemporary Agent Support RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training varies by company
Work EnvironmentCall centers, support desks, or remoteCall centers, retail, or online support
Employer & IndustryInsurance, telecom, government agenciesRetail, tech companies, service providers
Search & Comparison IntentTemporary, support, agent rolesCustomer service, support, client interaction

The Temporary Agent Support Representative typically handles support tasks on a temporary basis, often in specialized industries like insurance or telecom. Customer Service Agents focus on assisting customers with inquiries or issues, usually in retail or service sectors. While both roles require similar credentials and work environments, their primary functions and industry focus differ, catering to different employer needs and job search intents.

What are the most commonly searched types of Agent Support Representative jobs in Michigan?

The most popular types of Agent Support Representative jobs in Michigan are:

What are popular job titles related to Temporary Agent Support Representative jobs in Michigan?

For Temporary Agent Support Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Temporary Agent Support Representative jobs in Michigan look for?

The top searched job categories for Temporary Agent Support Representative jobs in Michigan are:

What cities in Michigan are hiring for Temporary Agent Support Representative jobs?

Cities in Michigan with the most Temporary Agent Support Representative job openings:

Temporary Agent Support Representative jobs near you
Infographic showing various Temporary Agent Support Representative job openings in Michigan as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Customer Service Representative - East Lansing Area

The Pivot Group

East Lansing, MI • On-site

$39K - $59K/yr

Other

Re-posted 2 days ago

Job description

Customer Service Representative - East Lansing Area

Customer Service Representative | East Lansing, MI

Salary Range: $39,000 - $59,000 depending on experience

Are you a dedicated professional with a passion for excelling in customer service representative? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is committed to fostering meaningful relationships and supporting career growth. We partner with leading manufacturing companies in East Lansing, seeking experienced Customer Service Representatives to strengthen their teams.

We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

The Opportunity

We collaborate with manufacturing companies in the East Lansing region seeking Customer Service Representatives. These employers partner with us because they want real insight into candidates—not just resumes. By joining our network, you gain access to roles worth considering.

Key Responsibilities

  • Respond to customer inquiries regarding product specifications, orders, and delivery schedules.
  • Process customer orders, returns, and exchanges accurately and efficiently.
  • Collaborate with production and logistics teams to provide customers with accurate lead times and shipping information.
  • Troubleshoot and resolve customer issues related to product quality, shipping errors, or order discrepancies.
  • Maintain detailed records of customer interactions and transactions in the CRM system.
  • Provide product information and technical assistance to customers as needed.
  • Gather customer feedback to contribute to continuous improvement of products and services.

Recommended Qualifications

  • High school diploma or equivalent; associate's degree preferred
  • 2+ years experience in customer service, preferably in manufacturing or a related technical field
  • Proficient in CRM software and Microsoft Office Suite
  • Excellent verbal and written communication skills with a focus on technical details
  • Ability to understand and explain manufacturing processes or product specifications
  • Strong problem-solving skills and ability to de-escalate customer issues

Bonus Qualifications

  • Experience with ERP systems (e.g., SAP, Oracle)
  • Familiarity with manufacturing processes or product lifecycle
  • Ability to read and interpret technical documents or blueprints
  • Certification in customer service or a related field (e.g., CX, conflict resolution)

Job Titles That Should Apply

Customer Service Representative, Client Services Representative, Customer Support Specialist, Help Desk Analyst, Technical Support Representative, Customer Care Associate, Client Relations Specialist, Account Representative, Customer Service Agent, Support Specialist

Why The Pivot Group Network

The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.

If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out at https://www.thepivotgroup.org. The Pivot Group Network offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.

Apply