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Seasonal Agent Support Representative Jobs in Michigan

Nutrien

Operations Support Seasonal

Linwood, MI · On-site

Job Title: Operations Support Seasonal Requisition ID: 33462 Location: Linwood, MI, USA, 48634 ... The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien ...

New

Nutrien

Seasonal Operations Support

Linwood, MI · On-site

Job Title: Seasonal Operations Support Requisition ID: 33462 Location: Linwood, MI, USA, 48634 ... The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien ...

Market Elite Inc.

Real Estate Agent

Clinton, MI · On-site

... representation. At Market Elite it is our never ending quest to exceed our clients expectations on ... Our business model is based on unmatched customer service and agent support! Our comprehensive lead ...

Nutrien

Operations Support Seasonal

Linwood, MI · On-site

Operations Support Seasonal Requisition ID: 33462 Location: Linwood, MI, USA, 48634 Workplace Type ... The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien ...

New

Market Elite Inc.

Real Estate Agent

Clinton Township, MI · On-site

... representation. At Market Elite it is our never ending quest to exceed our clients expectations on ... Our business model is based on unmatched customer service and agent support! Our comprehensive lead ...

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Seasonal Agent Support Representative information

What is a seasonal agent support representative?

Seasonal Agent Support Representatives are customer service professionals hired on a temporary basis, typically during peak seasons, to assist agents in handling increased workloads. Their main responsibilities include answering inquiries, resolving issues, processing orders, and providing general support to ensure smooth operations. They work closely with agents and customers to deliver efficient and positive service experiences during busy periods, such as holidays or sales events. These roles are ideal for individuals seeking short-term employment and offer valuable experience in customer support environments.

What are the key skills and qualifications needed to thrive as a seasonal agent support representative?

To thrive as a Seasonal Agent Support Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and ticketing platforms is typically required. Excellent communication, adaptability, and problem-solving abilities help you excel in fast-paced, high-volume environments. These skills ensure efficient support for agents, leading to improved customer satisfaction and smooth business operations during peak seasons.

What are some common challenges faced by seasonal agent support representatives, and how can they be managed?

Seasonal Agent Support Representatives often face challenges such as quickly learning company systems, adapting to fluctuating call volumes, and managing frequent policy updates during peak seasons. To manage these, it’s helpful to prioritize effective communication with your team, proactively seek clarification when needed, and utilize available training resources. Maintaining flexibility and a positive attitude will help you adapt smoothly and provide excellent support to agents, even during the busiest periods.

What are the most commonly searched types of Agent Support Representative jobs in Michigan?

The most popular types of Agent Support Representative jobs in Michigan are:

What are popular job titles related to Seasonal Agent Support Representative jobs in Michigan?

For Seasonal Agent Support Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Seasonal Agent Support Representative jobs in Michigan look for?

The top searched job categories for Seasonal Agent Support Representative jobs in Michigan are:

What cities in Michigan are hiring for Seasonal Agent Support Representative jobs?

Cities in Michigan with the most Seasonal Agent Support Representative job openings:

Seasonal Agent Support Representative jobs near you

Customer Service Representative - East Lansing Area

The Pivot Group

East Lansing, MI • On-site

$39K - $59K/yr

Other

Re-posted 25 days ago

Job description


Customer Service Representative | East Lansing, MI
Salary Range: $39,000 - $59,000 depending on experience
Are you a dedicated professional with a passion for excelling in customer service representative? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is committed to fostering meaningful relationships and supporting career growth. We partner with leading manufacturing companies in East Lansing, seeking experienced Customer Service Representatives to strengthen their teams.
We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.
The Opportunity
We collaborate with manufacturing companies in the East Lansing region seeking Customer Service Representatives. These employers partner with us because they want real insight into candidates-not just resumes. By joining our network, you gain access to roles worth considering.
Key Responsibilities
  • Respond to customer inquiries regarding product specifications, orders, and delivery schedules.
  • Process customer orders, returns, and exchanges accurately and efficiently.
  • Collaborate with production and logistics teams to provide customers with accurate lead times and shipping information.
  • Troubleshoot and resolve customer issues related to product quality, shipping errors, or order discrepancies.
  • Maintain detailed records of customer interactions and transactions in the CRM system.
  • Provide product information and technical assistance to customers as needed.
  • Gather customer feedback to contribute to continuous improvement of products and services.
Recommended Qualifications
  • High school diploma or equivalent; associate's degree preferred
  • 2+ years experience in customer service, preferably in manufacturing or a related technical field
  • Proficient in CRM software and Microsoft Office Suite
  • Excellent verbal and written communication skills with a focus on technical details
  • Ability to understand and explain manufacturing processes or product specifications
  • Strong problem-solving skills and ability to de-escalate customer issues
Bonus Qualifications
  • Experience with ERP systems (e.g., SAP, Oracle)
  • Familiarity with manufacturing processes or product lifecycle
  • Ability to read and interpret technical documents or blueprints
  • Certification in customer service or a related field (e.g., CX, conflict resolution)

Job Titles That Should Apply
Customer Service Representative, Client Services Representative, Customer Support Specialist, Help Desk Analyst, Technical Support Representative, Customer Care Associate, Client Relations Specialist, Account Representative, Customer Service Agent, Support Specialist
Why The Pivot Group Network
The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic-they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.
If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out at https://www.thepivotgroup.org. The Pivot Group Network offers resources to support your search-market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.
Required Skills:
• Resume
• Offers
• Access
• Support
• Product Quality
• Technical Assistance
• Client Relations
• Logistics
• ERP
• Salary
• Hiring
• Partnerships
• Returns
• Recruiting
• CRM
• Compensation
• Shipping
• Customer Support
• Conflict Resolution
• Continuous Improvement
• SAP
• Manufacturing
• Specifications
• Communication Skills
• Technical Support
• Records
• Oracle
• Preparation
• Software
• Customer Service
• Microsoft Office
• Communication
Salary Package:
$ 39,000.00 - 59,000.00 (US Dollar)

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