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Remote Gaming Support Agent Jobs in Michigan (NOW HIRING)

Remote Insurance Agent

Detroit, MI ยท Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Remote Insurance Agent

Flint, MI ยท Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Remote Insurance Agent

Kalamazoo, MI ยท Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Remote Insurance Agent

Saginaw, MI ยท Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Remote Insurance Agent

Grand Rapids, MI ยท Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Insurance Agent - Remote

Livonia, MI ยท On-site +1

$100K - $250K/yr

Insurance Agent - Remote Location: Remote (Work From Home) Schedule: Full-Time | Flexible Hours ... Hands-on leadership support and proven daily training * Career growth opportunities for those ready ...

EV Technical service Agent

Warren, MI ยท On-site +1

$23 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Perform remote diagnosis and troubleshooting of advanced energy charging equipment, utilizing ... Support the creation of comprehensive training materials, leveraging your experience and expertise ...

Remote Customer Service Agent

Jackson, MI ยท Remote

$14 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Dearborn, MI ยท Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Detroit, MI ยท Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Utica, MI ยท Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Rochester, MI ยท Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Battle Creek, MI ยท Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Bay City, MI ยท Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Troy, MI ยท Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Canton, MI ยท Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Muskegon, MI ยท Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Saginaw, MI ยท Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Warren, MI ยท Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

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Remote Gaming Support Agent information

What is a remote gaming support agent?

A Remote Gaming Support Agent is a customer service professional who assists players of online or video games from a remote location, typically working from home. Their responsibilities include answering player inquiries, troubleshooting technical issues, resolving account or billing problems, and providing information about gameplay or updates. They communicate with players via chat, email, or phone, and are expected to have strong communication skills and a good understanding of the gaming industry. Remote Gaming Support Agents help ensure a positive gaming experience for users and support the overall reputation of the game company.

What are the key skills and qualifications needed to thrive as a remote gaming support agent?

To thrive as a Remote Gaming Support Agent, you need strong problem-solving abilities, excellent written and verbal communication skills, and a solid understanding of gaming platforms and terminology, often supported by experience in customer service. Familiarity with ticketing systems such as Zendesk or Freshdesk and knowledge of live chat and CRM tools are typically expected. Patience, empathy, and adaptability are crucial soft skills for resolving user issues and maintaining positive player experiences. These skills ensure timely, accurate support that enhances user satisfaction and retention in a competitive gaming industry.

How does a remote gaming support agent typically collaborate with game developers and other support team members to resolve complex player issues?

As a Remote Gaming Support Agent, you will often work closely with both fellow support agents and game development teams to address and resolve complex player concerns. While most inquiries are handled individually, escalated technical or in-game issues may require you to gather detailed information and relay it to the appropriate internal teams, such as QA testers or developers. Regular virtual meetings, shared ticketing systems, and communication platforms help keep everyone aligned and ensure players receive timely, accurate solutions. This collaborative environment not only fosters problem-solving but also offers valuable insight into the game development process.

What is the difference between Remote Gaming Support Agent vs Customer Service Representative in the gaming industry?

AspectRemote Gaming Support AgentCustomer Service Representative
CredentialsBasic technical knowledge, gaming industry familiarityGeneral customer service skills, communication skills
Work EnvironmentRemote, gaming company support centersRemote or office-based, various industries
Industry UsagePrimarily in gaming and entertainmentAcross multiple sectors including retail, tech, and services
Common Search/ComparisonYesNo

The Remote Gaming Support Agent focuses on assisting gamers with technical issues and game-related inquiries, requiring industry-specific knowledge. Customer Service Representatives handle a broader range of customer concerns across various industries. While both roles involve remote work and communication skills, the gaming support role demands specialized gaming knowledge, making it distinct within the customer support field.

What are the most commonly searched types of Gaming Support Agent jobs in Michigan?

The most popular types of Gaming Support Agent jobs in Michigan are:

What cities in Michigan are hiring for Remote Gaming Support Agent jobs?

Cities in Michigan with the most Remote Gaming Support Agent job openings:

Remote | Crisis Support Agent (Community Care Advocate)

TEKsystems

Detroit, MI โ€ข Remote

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Community Care Advocate (Crisis Support | Non Profit)

$19/hr | Fully Remote After 2 Weeks of Paid Training | Detroit, MI

Do you enjoy helping others and making a difference in your community? We're hiring Community Care Advocates to support individuals and families by connecting them with critical community resources and assistance programs.

What's in It for You?

โœ… $19/hr starting pay

โœ… 100% Remote after 2 weeks of onsite training in Downtown Detroit

โœ… Equipment provided

โœ… 6-Month Contract-to-Hire Opportunity

โœ… Excellent growth potential and long-term career opportunity

โœ… Upon hire, receive a competitive benefits package including:

  • 20 PTO Days
  • 13 Paid Holidays
  • 401(k)
  • Medical, Dental & Vision Insurance
Training & Schedule

Training (Onsite in Detroit):

  • Week 1: 8:30 AM - 5:00 PM
  • Week 2: Same schedule as your trainer

After Training:

  • Work Fully Remote
  • Shift: 12:30 PM - 9:00 PM
What You'll Do
  • Answer inbound calls from individuals seeking assistance and support.
  • Listen with empathy and identify community resources that fit callers' needs.
  • Provide referrals for services such as housing, food assistance, healthcare, utility assistance, childcare, employment resources, and more.
  • Document interactions and maintain accurate records.
We're Looking For
  • Strong customer service and communication skills
  • Compassionate, patient, and professional demeanor
  • Comfortable handling sensitive conversations
  • Basic computer skills and ability to multitask

If you're looking for a rewarding opportunity to help others while working remotely, apply today!

Job Type & Location

This is a Permanent position based out of Detroit, MI.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: โ€ข Medical, dental & vision โ€ข Critical Illness, Accident, and Hospital โ€ข 401(k) Retirement Plan โ€“ Pre-tax and Roth post-tax contributions available โ€ข Life Insurance (Voluntary Life & AD&D for the employee and dependents) โ€ข Short and long-term disability โ€ข Health Spending Account (HSA) โ€ข Transportation benefits โ€ข Employee Assistance Program โ€ข Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 16, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Weโ€™re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weโ€™re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weโ€™re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weโ€™re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.