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Remote Gaming Support Agent Jobs in Michigan (NOW HIRING)

FastTek

EV Technical service Agent

Warren, MI · Remote

EV Technical service Agent #1059749 The energy at our company is contagious. We're driven by our ... and remote troubleshooting customer calls of Energy Home charging equipment to support with ...

Aquent

EV Technical service Agent

Warren, MI · On-site +1

$23 - $26/hr

As a key member of the energy team, you will be responsible for providing essential technical diagnostic and remote troubleshooting support for advanced energy charging equipment. Your efforts will ...

Liveops

Remote Customer Service Agent

Taylor, MI · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Southfield, MI · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

West Bloomfield, MI · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Canton, MI · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Sterling Heights, MI · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Troy, MI · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Lansing, MI · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Bay City, MI · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Saginaw, MI · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Macomb, MI · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Rochester, MI · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Grand Rapids, MI · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Detroit, MI · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Ypsilanti, MI · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

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All JobsGaming Support Agent JobsRemote Gaming Support Agent JobsRemote Gaming Support Agent Jobs in Michigan

Remote Gaming Support Agent information

What is the difference between Remote Gaming Support Agent vs Customer Service Representative in the gaming industry?

AspectRemote Gaming Support AgentCustomer Service Representative
CredentialsBasic technical knowledge, gaming industry familiarityGeneral customer service skills, communication skills
Work EnvironmentRemote, gaming company support centersRemote or office-based, various industries
Industry UsagePrimarily in gaming and entertainmentAcross multiple sectors including retail, tech, and services
Common Search/ComparisonYesNo

The Remote Gaming Support Agent focuses on assisting gamers with technical issues and game-related inquiries, requiring industry-specific knowledge. Customer Service Representatives handle a broader range of customer concerns across various industries. While both roles involve remote work and communication skills, the gaming support role demands specialized gaming knowledge, making it distinct within the customer support field.

What is a Remote Gaming Support Agent?

A Remote Gaming Support Agent is a customer service professional who assists players of online or video games from a remote location, typically working from home. Their responsibilities include answering player inquiries, troubleshooting technical issues, resolving account or billing problems, and providing information about gameplay or updates. They communicate with players via chat, email, or phone, and are expected to have strong communication skills and a good understanding of the gaming industry. Remote Gaming Support Agents help ensure a positive gaming experience for users and support the overall reputation of the game company.

What are the key skills and qualifications needed to thrive as a Remote Gaming Support Agent, and why are they important?

To thrive as a Remote Gaming Support Agent, you need strong problem-solving abilities, excellent written and verbal communication skills, and a solid understanding of gaming platforms and terminology, often supported by experience in customer service. Familiarity with ticketing systems such as Zendesk or Freshdesk and knowledge of live chat and CRM tools are typically expected. Patience, empathy, and adaptability are crucial soft skills for resolving user issues and maintaining positive player experiences. These skills ensure timely, accurate support that enhances user satisfaction and retention in a competitive gaming industry.

How does a Remote Gaming Support Agent typically collaborate with game developers and other support team members to resolve complex player issues?

As a Remote Gaming Support Agent, you will often work closely with both fellow support agents and game development teams to address and resolve complex player concerns. While most inquiries are handled individually, escalated technical or in-game issues may require you to gather detailed information and relay it to the appropriate internal teams, such as QA testers or developers. Regular virtual meetings, shared ticketing systems, and communication platforms help keep everyone aligned and ensure players receive timely, accurate solutions. This collaborative environment not only fosters problem-solving but also offers valuable insight into the game development process.
What are the most commonly searched types of Gaming Support Agent jobs in Michigan? The most popular types of Gaming Support Agent jobs in Michigan are:
What are popular job titles related to Remote Gaming Support Agent jobs in Michigan? For Remote Gaming Support Agent jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Gaming Support Agent jobs in Michigan look for? The top searched job categories for Remote Gaming Support Agent jobs in Michigan are:
What cities in Michigan are hiring for Remote Gaming Support Agent jobs? Cities in Michigan with the most Remote Gaming Support Agent job openings:
Remote Gaming Support Agent jobs near you

Healthcare Support Specialist, Remote

SalvoHealth

Ann Arbor, MI • Remote

$17.50 - $23/hr

Full-time

Posted 17 days ago

Job description

Salvo Health takes a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. Our patients are assigned a "whole patient" care team and have seven day a week access to app-based care, using Remote Patient Monitoring ("RPM") to bill under the patient's insurance. This is a major step forward to go beyond episodic appointments to continuous care at home, and deliver interdisciplinary wraparound care in partnership with the patient's existing local doctor.
 
Salvo is backed by leading health care investors from innovators like Livongo, Ro, Ginger, Brightline, Tia, and others. Salvo care draws on expertise from Board-certified specialty physicians, registered dietitians, nurses, psychologists, and therapists who have developed our evidence-based protocols, for a personalized, multi-month journey to better health.
 
Salvo Health is the first to bring a scalable and tech-enabled, more integrative approach to these chronic conditions, going beyond treating only the symptoms in order to identify and address the root causes of chronic illness.
 
*Must be based in the USA
 

Salvo Health is seeking a dedicated Support Specialist to provide exceptional assistance to patients throughout their Salvo care journey. Support Agents play a critical role in ensuring patients feel informed, supported, and confident as they navigate onboarding, billing, remote monitoring, and ongoing communication with our care team. You will help patients understand their benefits, resolve issues with clarity and empathy, and maintain the high standard of service that defines the Salvo experience.

As a Support Agent, you will be the steady, reliable point of contact for patients and internal teams, ensuring questions are answered promptly, concerns are addressed thoroughly, and every interaction reflects Salvo's commitment to accessible, compassionate care. This is a fully remote position and requires strong adherence to HIPAA guidelines, privacy rules, and consistent documentation practices.

Salvo believes that the most inclusive and equitable culture makes for a stronger organization, so we welcome diverse candidates for this essential role.

Responsibilities:

  • Respond to patient inquiries through chat, email, and internal messaging with clarity, warmth, and professionalism.

  • Break down complex topics (billing, CPT codes, coverage, device returns, etc.) into simple, patientfriendly explanations.

  • Maintain a consistent tone that reflects Salvo's values: supportive, empowering, and solutionoriented.

  • Follow up proactively until each issue is fully resolved - no loose ends.

  • Document all interactions clearly and accurately so the next agent or clinician can pick up without confusion.

  • Follow established workflows for benefit checks, escalations, and provideroffice boundaries.

  • Ensure all information given to patients is consistent with Salvo policies and updated processes.

  • Troubleshoot patient issues related to the app, onboarding, or device setup before escalating.

  • Identify recurring issues and flag them to leadership with context and examples.

  • Adapt quickly to new tools, workflows, and process updates.

  • Monitor Slack for team tags and respond promptly when not on calls.

  • Partner with Engagement to ensure smooth handoffs and aligned messaging.

  • Support teammates by sharing knowledge, answering questions, and maintaining a positive, accountable culture.

  • Show up on time, prepared, and cameraready for meetings and trainings.

  • Take ownership of your queue, your followups, and your accuracy.

  • Ask questions when unsure and seek clarity rather than guessing.

Experience Requirements:

  • 3+ years of experience in healthcare billing, health insurance support, or a related patientfacing support role

  • Strong technical proficiency with the ability to navigate multiple systems, tools, and platforms simultaneously

  • Experience conducting patient or customer conversations while documenting and troubleshooting in real time

  • Deep familiarity with insurance terminology, benefits, claims, CPT codes, and coverage workflows

  • Ability to sit at a workstation for extended periods using a computer and headset to support patients

  • Excellent interpersonal, verbal, and written communication skills with the ability to simplify complex information

  • Proven experience handling confidential and sensitive patient data in compliance with HIPAA

  • Ability to thrive in a fastpaced, highgrowth environment with evolving processes and expectations

  • Strong attention to detail and accuracy in documentation, followups, and patient communication

  • Goaloriented with a focus on delivering highquality support and meeting performance expectations

  • Remote work experience preferred

  • Bilingual a plus (English/Spanish)

  • Must have a hardwired, highspeed internet connection

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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