Gaming Support Agent As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase ...
Gaming Support Agent As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase ...
Gaming Support Agent As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase ...
Gaming Support Agent As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase ...
Gaming Support Agent As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase ...
Gaming Support Agent As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase ...
Remote Gaming Support Agent Japanese/English As a Remote Gaming Support Agent located in Japan, Malaysia, Philippines Bosnia and Herzegovina, Morocco, Portugal, Serbia or Turkey, you'll handle ...
Remote Gaming Support Agent Japanese/English As a Remote Gaming Support Agent located in Japan, Malaysia, Philippines Bosnia and Herzegovina, Morocco, Portugal, Serbia or Turkey, you'll handle ...
Customer Support Agent
$21/hr
Customer Support Agent As a Customer Support Agent at Triumph, you'll be the front line for the ... Troubleshoot issues related to games, payments, and in-app features for Rips and Triumph Arcade.
Customer Support Agent
$21/hr
Customer Support Agent As a Customer Support Agent at Triumph, you'll be the front line for the ... Troubleshoot issues related to games, payments, and in-app features for Rips and Triumph Arcade.
Customer Support Agent with English and Japanese
$19.25 - $25.50/hr
About the Role As a Player Support agent, you will be supporting the players of a live game, assisting them with queries regarding account settings, gameplay, purchasing, basic troubleshooting, and ...
Customer Support Agent with English and Japanese
$19.25 - $25.50/hr
About the Role As a Player Support agent, you will be supporting the players of a live game, assisting them with queries regarding account settings, gameplay, purchasing, basic troubleshooting, and ...
Customer Support Agent with English
$19.25 - $25.50/hr
Player Support Agent At Amber, we're always on the hunt for the most talented individuals in the ... Constantly keeping yourself updated in terms of game/features/design/procedural changes. * Be in ...
Customer Support Agent with English
$19.25 - $25.50/hr
Player Support Agent At Amber, we're always on the hunt for the most talented individuals in the ... Constantly keeping yourself updated in terms of game/features/design/procedural changes. * Be in ...
English & Bulgarian Customer Support Agent - Sports Wagering & Gaming
$19.25 - $25.50/hr
English & Bulgarian Customer Support Agent - Sports Wagering & Gaming We are recruiting for a company that is a global leader in sports wagering and gaming, on a mission to deliver world-class ...
English & Bulgarian Customer Support Agent - Sports Wagering & Gaming
$19.25 - $25.50/hr
English & Bulgarian Customer Support Agent - Sports Wagering & Gaming We are recruiting for a company that is a global leader in sports wagering and gaming, on a mission to deliver world-class ...
Customer Support Agent with English and Vietnamese
$19.25 - $25.50/hr
As a Player Support agent, you will be supporting the players of a Live game, assisting them with queries regarding account settings, gameplay, purchasing, basic troubleshooting, and other ...
Customer Support Agent with English and Vietnamese
$19.25 - $25.50/hr
As a Player Support agent, you will be supporting the players of a Live game, assisting them with queries regarding account settings, gameplay, purchasing, basic troubleshooting, and other ...
Japanese & English Customer Support Agent - Gaming
$19.25 - $25.50/hr
Player Support Agent Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios ...
Japanese & English Customer Support Agent - Gaming
$19.25 - $25.50/hr
Player Support Agent Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios ...
English & Japanese Customer Support Agent - Gaming
$19.25 - $25.50/hr
Player Support Agent Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios ...
English & Japanese Customer Support Agent - Gaming
$19.25 - $25.50/hr
Player Support Agent Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios ...
Korean Player Support Agent Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world.
Korean Player Support Agent Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world.
Customer Support Agent
$21/hr
As a Customer Support Agent at Triumph, you'll be the front line for the hundreds of thousands of ... Troubleshoot issues related to games, payments, and in-app features for Rips and Triumph Arcade.
Customer Support Agent
$21/hr
As a Customer Support Agent at Triumph, you'll be the front line for the hundreds of thousands of ... Troubleshoot issues related to games, payments, and in-app features for Rips and Triumph Arcade.
Customer Support Agent
$21/hr
As a Customer Support Agent at Triumph, you'll be the front line for the hundreds of thousands of ... Troubleshoot issues related to games, payments, and in-app features for Rips and Triumph Arcade.
Customer Support Agent
$21/hr
As a Customer Support Agent at Triumph, you'll be the front line for the hundreds of thousands of ... Troubleshoot issues related to games, payments, and in-app features for Rips and Triumph Arcade.
Sportsbook and Online Casino Customer Support Agent - Standard Shift
Collingswood, NJ · On-site
$20.75 - $24/hr
We're building bridges between online, social and land-based gaming businesses to create amazing ... As a Player Support Agent, you'll deliver top-tier service to our players through Live Chat, Email ...
Sportsbook and Online Casino Customer Support Agent - Standard Shift
Collingswood, NJ · On-site
$20.75 - $24/hr
We're building bridges between online, social and land-based gaming businesses to create amazing ... As a Player Support Agent, you'll deliver top-tier service to our players through Live Chat, Email ...
Sportsbook and Online Casino Customer Support Agent - Swing/Overnight Shift
Collingswood, NJ · On-site
$20.75 - $24/hr
We're building bridges between online, social and land-based gaming businesses to create amazing ... As a Player Support Agent, you'll deliver top-tier service to our players through Live Chat, Email ...
Sportsbook and Online Casino Customer Support Agent - Swing/Overnight Shift
Collingswood, NJ · On-site
$20.75 - $24/hr
We're building bridges between online, social and land-based gaming businesses to create amazing ... As a Player Support Agent, you'll deliver top-tier service to our players through Live Chat, Email ...
Customer Support Agent - (Bench Team)
Bellevue, WA · On-site
$21.25 - $28.25/hr
Customer Support Agent - (Bench Team) Bellevue, Washington About Blueprint We are a technology ... Some online game knowledge and experience preferred Required Skills/Abilities * Ability to maintain ...
New
Customer Support Agent - (Bench Team)
Bellevue, WA · On-site
$21.25 - $28.25/hr
Customer Support Agent - (Bench Team) Bellevue, Washington About Blueprint We are a technology ... Some online game knowledge and experience preferred Required Skills/Abilities * Ability to maintain ...
New
Customer Support Agent - (Bench Team)
Bellevue, WA · On-site
$21.25 - $28.25/hr
Customer Support Agent - (Bench Team) Bellevue, WA Who Is Blueprint? We are a technology solutions ... Some online game knowledge and experience preferred Required Skills/Abilities: * Ability to ...
Customer Support Agent - (Bench Team)
Bellevue, WA · On-site
$21.25 - $28.25/hr
Customer Support Agent - (Bench Team) Bellevue, WA Who Is Blueprint? We are a technology solutions ... Some online game knowledge and experience preferred Required Skills/Abilities: * Ability to ...
Customer Support Agent
Jersey City, NJ · On-site
$19.50 - $26/hr
Support players with account-related questions including registration, verification (KYC), deposits ... Maintain familiarity with our platform, games, promotions, and internal procedures to deliver ...
Customer Support Agent
Jersey City, NJ · On-site
$19.50 - $26/hr
Support players with account-related questions including registration, verification (KYC), deposits ... Maintain familiarity with our platform, games, promotions, and internal procedures to deliver ...
Russian Customer Support Agent - (Bench Team)
Bellevue, WA · On-site
$21.25 - $28.25/hr
Russian Customer Support Agent - (Bench Team) Bellevue, WA Who Is Blueprint? We are a technology ... Some online game knowledge and experience preferred Required Skills/Abilities * Ability to maintain ...
Russian Customer Support Agent - (Bench Team)
Bellevue, WA · On-site
$21.25 - $28.25/hr
Russian Customer Support Agent - (Bench Team) Bellevue, WA Who Is Blueprint? We are a technology ... Some online game knowledge and experience preferred Required Skills/Abilities * Ability to maintain ...
Gaming Support Agent information
See salary details
$10.82 - $12.63
5% of jobs
$12.63 - $14.44
13% of jobs
$15.26 is the 25th percentile. Wages below this are outliers.
$14.44 - $16.26
16% of jobs
The median wage is $17.66 / hr.
$16.26 - $18.07
21% of jobs
$18.07 - $19.89
18% of jobs
$20.47 is the 75th percentile. Wages above this are outliers.
$19.89 - $21.70
7% of jobs
$21.70 - $23.51
7% of jobs
$23.51 - $25.33
5% of jobs
$25.33 - $27.14
2% of jobs
$27.14 - $28.96
3% of jobs
$28.96 - $30.77
2% of jobs
$10
$19
$30
How much do gaming support agent jobs pay per hour?
As of Jun 28, 2026, the average hourly pay for gaming support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Gaming Support Agent position, and why are they important?
To thrive as a Gaming Support Agent, you need strong troubleshooting abilities, proficiency with gaming platforms, and a solid understanding of customer service principles; a high school diploma or equivalent is typically required. Experience with ticketing systems, live chat software, and knowledgebase platforms is important, and certifications in customer service or technical support can be beneficial. Excellent communication, patience, and problem-solving skills help build rapport with users and efficiently resolve issues. These competencies ensure a seamless support experience for gamers and contribute to the positive reputation of the gaming company.
What does a typical shift look like for a Gaming Support Agent, and what kind of tasks can I expect to handle regularly?
A typical shift for a Gaming Support Agent involves responding to player inquiries through live chat, email, or phone and troubleshooting a range of technical or account issues related to the gaming platform. You'll often be handling account recovery, billing questions, bug reports, and guiding users through in-game features or updates. Many support teams operate in shifts to provide 24/7 coverage, so flexibility in scheduling is often required. Collaboration with developers, community managers, and other support agents is common, especially when helping to identify and escalate recurring technical issues. The role is fast-paced and requires balancing efficiency with a friendly, patient approach to ensure player satisfaction.
What is a Gaming Support Agent job?
A Gaming Support Agent assists players by resolving technical issues, answering game-related inquiries, and providing troubleshooting guidance. They communicate via chat, email, or phone to ensure a smooth gaming experience. Strong problem-solving skills, knowledge of gaming platforms, and excellent customer service are essential. This role helps maintain player satisfaction and supports game developers by reporting recurring issues.
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Posted 5 days ago
Job description
Gaming Support Agent
As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love.