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Gaming Support Agent Jobs in Florida (NOW HIRING)

HealthMarkets, Inc.

Insurance Sales Agent

Apopka, FL · On-site

HealthMarkets offers agents the resources and support they need to grow their businesses and ... Need to coach your childs soccer game? Or show up to a family event? Youve got the time because you ...

HealthMarkets, Inc.

Insurance Sales Agent

Sarasota, FL · On-site

HealthMarkets offers agents the resources and support they need to grow their businesses and ... Need to coach your childs soccer game? Or show up to a family event? Youve got the time because you ...

Seminole Gaming

Sportsbook - Agent - PT

Coconut Creek, FL · On-site

$13.50 - $17.25/hr

Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a ... Hands-on and can learn the category and support the broader Retail business and its stakeholders ...

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All JobsGaming Support Agent JobsGaming Support Agent Jobs in Florida

Gaming Support Agent information

See Florida salary details

$8

$14

$22

How much do gaming support agent jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for gaming support agent in Florida is $14.25, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $16.35 per hour, depending on experience, location, and employer.

What is a gaming support agent?

A Gaming Support Agent assists players by resolving technical issues, answering game-related inquiries, and providing troubleshooting guidance. They communicate via chat, email, or phone to ensure a smooth gaming experience. Strong problem-solving skills, knowledge of gaming platforms, and excellent customer service are essential. This role helps maintain player satisfaction and supports game developers by reporting recurring issues.

What does a gaming support agent do?

A typical shift for a Gaming Support Agent involves responding to player inquiries through live chat, email, or phone and troubleshooting a range of technical or account issues related to the gaming platform. You'll often be handling account recovery, billing questions, bug reports, and guiding users through in-game features or updates. Many support teams operate in shifts to provide 24/7 coverage, so flexibility in scheduling is often required. Collaboration with developers, community managers, and other support agents is common, especially when helping to identify and escalate recurring technical issues. The role is fast-paced and requires balancing efficiency with a friendly, patient approach to ensure player satisfaction.

What are the key skills and qualifications needed to thrive as a gaming support agent?

To thrive as a Gaming Support Agent, you need strong troubleshooting abilities, proficiency with gaming platforms, and a solid understanding of customer service principles; a high school diploma or equivalent is typically required. Experience with ticketing systems, live chat software, and knowledgebase platforms is important, and certifications in customer service or technical support can be beneficial. Excellent communication, patience, and problem-solving skills help build rapport with users and efficiently resolve issues. These competencies ensure a seamless support experience for gamers and contribute to the positive reputation of the gaming company.

What are the most commonly searched types of Gaming Support Agent jobs in Florida?

The most popular types of Gaming Support Agent jobs in Florida are:

What are popular job titles related to Gaming Support Agent jobs in Florida?

For Gaming Support Agent jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Gaming Support Agent jobs in Florida look for?

The top searched job categories for Gaming Support Agent jobs in Florida are:

What cities in Florida are hiring for Gaming Support Agent jobs?

Cities in Florida with the most Gaming Support Agent job openings:

Gaming Support Agent jobs near you
Infographic showing various Gaming Support Agent job openings in Florida as of August 2026, with employment types broken down into 75% Full Time, 15% Part Time, 5% Contract, and 5% Nights. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $29,641 per year, or $14.3 per hour.

Surveillance Agent

Victory Casino Cruises

Cape Canaveral, FL • On-site

Full-time

Re-posted 22 days ago

Job description

Surveillance Agent-Full Time-Port Canaveral
Must have Casino Experience
Wages commensurate with experience or knowledge.
Must be 18 years of age or older
Operates all surveillance computer equipment. Monitors all areas of the property and closely observes a target game, staff member, or customer. Ensures compliance with applicable gaming regulations. Reports improper activity or disturbances to supervisor or security team for further investigation.
• Observes and reports on all areas under surveillance to assure compliance with the Casino's in-house regulations and in-house gaming policies and procedures. This includes identification of cheating activities and undesirable patrons, pilferage, embezzlement and any irregularity, in order to provide protection of corporate assets and liabilities.
• Responsible for investigating reports and all special projects as assigned.
• Must be able to make common sense decisions and determination regarding irregular activities and exercise care and judgment in handling of sensitive information.
• Works with all law enforcement agencies in providing surveillance information involving criminal investigations and arrests.
• Studies all phases of gaming operations and regulations and also attends training classes in related fields to keep abreast of the latest casino operations and trends.
• Must be familiar with operating and using the various functions of the surveillance console such as working with surveillance cameras and recording equipment.
• Must become familiar with the inside and outside surrounding areas of the casino property.
• Responsible for learning the Surveillance Department's filing systems, policies and procedures, reference guides and any other reporting processes utilized during daily operations.
• Handles all business transactions in a professional manner and maintains a high level of communication and rapport with all departments at the management level.
• Must learn to write and type reports and become familiar with current computer and recording technology.
You will be required to obtain a TWIC and MMC. Acceptable documents to obtain badging are Passport OR Government issued photo ID and certified copy of Birth Certificate. Supporting documents would be needed for a name change.
Victory Casino Cruises has a No Visible Tattoo Policy.
For this position you must be cleared of all visible Tattoos.

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