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San Antonio, TX · Remote
$45K - $65K/yr
... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...
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San Antonio, TX · Remote
$45K - $65K/yr
... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...
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Charlotte, NC · Remote
$45K - $65K/yr
... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...
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Charlotte, NC · Remote
$45K - $65K/yr
... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...
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The Woodlands, TX · Remote
$45K - $65K/yr
... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...
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The Woodlands, TX · Remote
$45K - $65K/yr
... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...
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Kissimmee, FL · Remote
$45K - $65K/yr
... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...
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Kissimmee, FL · Remote
$45K - $65K/yr
... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...
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Oklahoma City, OK · Remote
$45K - $65K/yr
... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...
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Oklahoma City, OK · Remote
$45K - $65K/yr
... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...
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Marietta, GA · Remote
$45K - $65K/yr
... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...
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Marietta, GA · Remote
$45K - $65K/yr
... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...
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New Orleans, LA · Remote
$45K - $65K/yr
... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...
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New Orleans, LA · Remote
$45K - $65K/yr
... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...
If you enjoy IT support, customer service, and helping businesses succeed, we want to hear from you ... We provide managed IT services to businesses and premium home users across the U.S. Our mission is ...
If you enjoy IT support, customer service, and helping businesses succeed, we want to hear from you ... We provide managed IT services to businesses and premium home users across the U.S. Our mission is ...
We are seeking a motivated, detail-oriented, work-from-home IT Specialist to support our technical operations and help ensure seamless service delivery. Essential Duties and Responsibilities:
We are seeking a motivated, detail-oriented, work-from-home IT Specialist to support our technical operations and help ensure seamless service delivery. Essential Duties and Responsibilities:
Omaha, NE · Remote
$17.25 - $23/hr
... : Work at Home Employment Type: "Full-time" Supporting: Tech Support Agent About Us We're the ... Record detailed call information for auditing, reporting, and follow-up purposes * Maintain and ...
Omaha, NE · Remote
$17.25 - $23/hr
... : Work at Home Employment Type: "Full-time" Supporting: Tech Support Agent About Us We're the ... Record detailed call information for auditing, reporting, and follow-up purposes * Maintain and ...
Omaha, NE · On-site +1
$17.25 - $23/hr
... : Work at Home Employment Type: "Full-time" Supporting: Tech Support Agent About Us We're the ... Record detailed call information for auditing, reporting, and follow-up purposes * Maintain and ...
Omaha, NE · On-site +1
$17.25 - $23/hr
... : Work at Home Employment Type: "Full-time" Supporting: Tech Support Agent About Us We're the ... Record detailed call information for auditing, reporting, and follow-up purposes * Maintain and ...
Clearwater, FL · Remote
$60K - $100K/yr
Work is primarily performed remotely; however, some on-site client visits are occasionally required ... From the help desk to server setups and management, networking, cloud solutions, etc., this ...
Quick apply
Clearwater, FL · Remote
$60K - $100K/yr
Work is primarily performed remotely; however, some on-site client visits are occasionally required ... From the help desk to server setups and management, networking, cloud solutions, etc., this ...
Wilmington, NC · On-site +1
$45K - $60K/yr
Onsite and Remote IT Support Technician Looking to join an incredible team of IT technicians in ... Hybrid - some work will be from home, but we do have an office location you will be expected to ...
Wilmington, NC · On-site +1
$45K - $60K/yr
Onsite and Remote IT Support Technician Looking to join an incredible team of IT technicians in ... Hybrid - some work will be from home, but we do have an office location you will be expected to ...
$22 - $30.25/hr
This role is work-from-anywhere in the US. Please Note: Working hours for this role will be 9:00 AM ... The IT Support Technician is responsible for the efficient handling of support requests pertaining ...
$22 - $30.25/hr
This role is work-from-anywhere in the US. Please Note: Working hours for this role will be 9:00 AM ... The IT Support Technician is responsible for the efficient handling of support requests pertaining ...
San Francisco, CA · On-site +1
$90K - $125K/yr
The Opportunity We are seeking a proactive and detail-oriented IT Support Specialist to join our ... For all other employees, there is a WFH monthly stipend to pay for co-working spaces. More About ...
San Francisco, CA · On-site +1
$90K - $125K/yr
The Opportunity We are seeking a proactive and detail-oriented IT Support Specialist to join our ... For all other employees, there is a WFH monthly stipend to pay for co-working spaces. More About ...
$70K - $85K/yr
By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter ... We've raised $320m+ from top-tier investors, including Battery Ventures, General Catalyst, Sapphire ...
New
$70K - $85K/yr
By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter ... We've raised $320m+ from top-tier investors, including Battery Ventures, General Catalyst, Sapphire ...
New
$80K - $95K/yr
Home to CQ, FrontierView, VoterVoice, and many other industry-leading brands, FiscalNote helps ... to work. We start by offering competitive salaries, retirement accounts, and equity packages to ...
$80K - $95K/yr
Home to CQ, FrontierView, VoterVoice, and many other industry-leading brands, FiscalNote helps ... to work. We start by offering competitive salaries, retirement accounts, and equity packages to ...
Charleston, WV · Remote
$80K - $95K/yr
Home to CQ, FrontierView, VoterVoice, and many other industry-leading brands, FiscalNote helps ... to work. We start by offering competitive salaries, retirement accounts, and equity packages to ...
Quick apply
Charleston, WV · Remote
$80K - $95K/yr
Home to CQ, FrontierView, VoterVoice, and many other industry-leading brands, FiscalNote helps ... to work. We start by offering competitive salaries, retirement accounts, and equity packages to ...
$81K - $90K/yr
About the role As an IT Support Analyst II, you'll be a front-line technical resource for our ... Other Benefits Work From Home Additional Perks: * $50/month stipend added directly to an employee ...
$81K - $90K/yr
About the role As an IT Support Analyst II, you'll be a front-line technical resource for our ... Other Benefits Work From Home Additional Perks: * $50/month stipend added directly to an employee ...
$42K - $55K/yr
This role is for an entry-level IT support person or administrator with strong customer service ... From there, they will work on project tasks such as automating an application installation ...
$42K - $55K/yr
This role is for an entry-level IT support person or administrator with strong customer service ... From there, they will work on project tasks such as automating an application installation ...
$9.13 - $10.45
11% of jobs
$10.45 - $11.76
2% of jobs
$11.76 - $13.07
2% of jobs
$13.07 - $14.38
8% of jobs
$14.51 is the 25th percentile. Wages below this are outliers.
$14.38 - $15.69
18% of jobs
The median wage is $16.81 / hr.
$15.69 - $17
11% of jobs
$17.94 is the 75th percentile. Wages above this are outliers.
$17 - $18.31
33% of jobs
$18.31 - $19.62
14% of jobs
$19.62 - $20.94
1% of jobs
$20.94 - $22.25
0% of jobs
$22.25 - $23.56
1% of jobs
$9
$16
$23
| Aspect | Work From Home It Support | Help Desk Technician |
|---|---|---|
| Credentials | CompTIA A+, Network+ or similar certifications | CompTIA A+, HDI Support Center Analyst, or similar certifications |
| Work Environment | Remote, home-based setup with remote troubleshooting tools | Typically on-site or remote, assisting end-users directly |
| Employer & Industry Usage | IT support companies, tech departments, remote service providers | Corporate IT departments, service providers, tech support centers |
| Search & Comparison Intent | Looking for remote IT support roles with troubleshooting skills | Seeking help desk roles, often on-site or hybrid |
Work From Home It Support focuses on remote troubleshooting and technical assistance, often requiring specific certifications and a home office setup. Help Desk Technicians may work on-site or remotely, providing user support within organizations. Both roles share similar certifications but differ mainly in work environment and job scope.
$45K - $65K/yr
Full-time
Medical, PTO
Posted 7 days ago
The ITSC is seeking agents to provide telephone technical support for the organization's customers.
The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations.
LOCATION: The ITSC's organizational structure provides agents the opportunity to work from home.
HOURS: We are actively seeking candidates for ALL Shifts
DESCRIPTION:
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including:
- Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc.
- Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.)
- Windows operating systems
- iPhone, iPad, Android, and Blackberry mobile devices
CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS
Agents must also have familiarity with server environments, standard network arrangements, and security concepts.
This is an external, Customer-facing position. Agents must be conscientious about providing thorough support and be understanding, responsive, and cooperative for client support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner.
Agents must pay close attention to detail and following internal processes for providing support and documenting all steps taken. They also need to be team players, collaborate with their colleagues, and have a desire to be a resource and share their knowledge with others.
ADDITIONAL PREFERRED SKILLS:
- The ability to learn new applications quickly, and to certify in numerous software applications
- Bilingual in SPANISH or FRENCH is a plus
- Familiar with ITIL, COPC and/or Six Sigma
- Familiar with any of the following: Visual BASIC, VB .NET, C#, C++, Java, JavaScript, or any other object-orientated programming language
Sourced by ZipRecruiter
It services
201 - 500 Employees
West Conshohocken, PA, US
2005
