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Work From Home It Support Jobs (NOW HIRING)

EmergeOrtho

IT Support Specialist

Shallotte, NC · On-site +1

With offices across North Carolina, we are currently seeking a dedicated IT Support Specialist to join our team. This position will be remote, but travel to an EmergeOrtho office may be required ...

RELQ TECHNOLOGIES LLC

IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States ... from a remote location What You Have ● 3+ years of experience in Help Desk or above roles ● ...

The Timberline Group

IT Support Specialist

Affton, MO · On-site +1

Take ownership of assigned support tickets from intake through resolution or escalation. * Document ... Work hours may occasionally vary to accommodate support needs across international locations or ...

Guardian Pharmacy, LLC

IT Support Specialist

Atlanta, GA · On-site +1

... work, then this is the place for you. IT Support Specialist Keep Teams Connected. Solve Problems ... From onboarding new facilities to troubleshooting complex technical issues, you'll play a key role ...

Shield

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

IT Support Supervisor Department: Managed Services Employment Type: Full Time Location: IronOrbit ... This position will work a standard schedule of Monday - Friday from 11:00AM - 8:00PM EST , with ...

Addison Group

IT Support Technician

Oklahoma City, OK · Remote

$45K - $65K/yr

Must be authorized to work in the United States. Sponsorship for work authorization is not ... You connect directly with hiring managers from renowned organizations · Options: You are presented ...

Cyera

IT Support - US

New York, NY · On-site +1

$90K - $100K/yr

This is a generalist role - you'll work hands-on across identity, endpoint management, SaaS ... it * Support user lifecycle management: onboarding, offboarding, access provisioning, and device ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Mobile Device Hardware from multiple vendors such as Apple, Samsung, HTC, Motorola, etc. * Mobile ... Update & Create knowledge base and work instruction documentation * Escalate trouble tickets with ...

Wurk

IT Support Administrator

$85K - $105K/yr

Manage escalations from the support provider: triage high-impact issues, provide technical ... Remote-friendly work environment * Paid sabbatical leave program Reasonable accommodations may be ...

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Work From Home It Support information

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How much do work from home it support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for work from home it support in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Work From Home It Support vs Help Desk Technician?

AspectWork From Home It SupportHelp Desk Technician
CredentialsCompTIA A+, Network+ or similar certificationsCompTIA A+, HDI Support Center Analyst, or similar certifications
Work EnvironmentRemote, home-based setup with remote troubleshooting toolsTypically on-site or remote, assisting end-users directly
Employer & Industry UsageIT support companies, tech departments, remote service providersCorporate IT departments, service providers, tech support centers
Search & Comparison IntentLooking for remote IT support roles with troubleshooting skillsSeeking help desk roles, often on-site or hybrid

Work From Home It Support focuses on remote troubleshooting and technical assistance, often requiring specific certifications and a home office setup. Help Desk Technicians may work on-site or remotely, providing user support within organizations. Both roles share similar certifications but differ mainly in work environment and job scope.

What are the main challenges faced by IT Support professionals working from home, and how can they be addressed?

One of the main challenges for IT Support professionals working remotely is effective communication with both users and team members, as troubleshooting often relies on clear, real-time exchanges. Additionally, managing security protocols and accessing internal systems securely from a home environment can be complex. To address these challenges, many organizations provide robust collaboration tools, VPN access, and regular training on security best practices. Building strong documentation habits and staying proactive in updates also help streamline support operations and maintain team cohesion.

What is a Work From Home IT Support job?

A Work From Home IT Support job involves providing technical assistance and troubleshooting services to clients or employees remotely. This typically includes resolving issues related to software, hardware, networks, and other IT systems via phone, email, or chat. Professionals in this role use remote access tools to diagnose and fix problems, guide users through solutions, and ensure systems are running smoothly. The position allows IT specialists to perform their duties without needing to be physically present in the office.

What are the key skills and qualifications needed to thrive as a Work From Home IT Support specialist, and why are they important?

To thrive as a Work From Home IT Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, networking basics, and often a relevant certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and communication platforms is typically required. Strong problem-solving abilities, patience, and clear written and verbal communication skills help you support users effectively from a distance. These skills and qualities are crucial for quickly resolving technical issues, maintaining productivity, and ensuring user satisfaction in a remote work environment.
More about Work From Home It Support jobs
What cities are hiring for Work From Home It Support jobs? Cities with the most Work From Home It Support job openings:
What states have the most Work From Home It Support jobs? States with the most job openings for Work From Home It Support jobs include:
What job categories do people searching Work From Home It Support jobs look for? The top searched job categories for Work From Home It Support jobs are:
Work From Home It Support jobs near you
Infographic showing various Work From Home It Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,121 per year, or $16.4 per hour.
Entry Level Tech Support 100% WORK FROM HOME + Benefits

Entry Level Tech Support 100% WORK FROM HOME + Benefits

OneSupport, Inc.

San Marcos, TX • On-site, Remote

$12/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

OneSupport rating

6.4

Company rating: 6.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

29th of 72 rated call and contact centers

Job description

Hey there, are you looking for an awesome 100% work-from-home opportunity? Look no further because OneSupport is hiring Technical Support Representatives!
As part of our team, you'll enjoy lots of perks! Starting from day one of training, you will earn $12/hour. And after 90 days, you will have the opportunity to use Paid Time Off (PTO) - which starts accruing on day one.
There's also plenty of room for growth in our organization. We're committed to promoting exclusively from within, meaning that if you're the kind of person who's willing to work hard and go the extra mile, you'll have ample opportunities to advance your career and take on new challenges.
We offer benefits too! Depending on your employment status, you may qualify for medical, dental, vision, life insurance, and even 401k with matching.
Plus, we'll provide you with the paid training you need to succeed in your new role.
What exactly will you be doing in this new role, you ask? As a detail-oriented technical support specalist representative, you can take pride in your work as you follow up on client cases, ensuring that our customers receive the support they deserve. Let your passion for helping others shine through. It's a challenging role, but one that's incredibly rewarding - you'll be making a genuine difference in the lives of people who rely on our services every day.
To be considered for this position, you'll need a computer running an authentic/validated/native copy of Windows 11, a USB headset and webcam, and at least one 15" or larger monitor. Your internet speed should be at least 2 Mbps download and 1 Mbps upload, and a direct Ethernet connection is preferred.
In addition to having tech and customer service skills, you'll also need to be able to sit for extended periods of time, have manual dexterity, and type at a rate of 40 WPM with 80% accuracy. A job like this also requires a quiet and distraction-free workspace.
Currently, we can only hire applicants who are located in the beautiful states of Alabama, Arkansas, Florida*, Idaho, Kansas, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County and Las Cruces), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia*, and Wisconsin. If you call one of these states home, we would love to hear from you.
Come join the OneSupport team and start a new career from the comfort of your own home! Discover just how far your passion and determination can take you!
Job Types: Full-time, Part-time
Salary: $12.00 per hour
*Residents of Florida (if hired) will be offered $13 per hour per state law.
*Residents of Virginia (if hired) will be offered $12.41 per hour per state law.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Shift:
  • Day shift
  • Evening shift
  • Night shift

Weekly day range:
  • Weekend availability

Work setting:
  • Remote

Application Question(s):
  • Are you flexible on your availability for example Open to both day shift (AM) and night shift (PM) with/without a preference?

Shift availability:
  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: Remote
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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