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Telecom Agent Jobs in Miami, FL (NOW HIRING)

University of Miami

Manager Contact Center

Medley, FL · On-site

... telecom systems, CRMs and scheduling and registration modules. This list of duties and ... Experience as change agent, motivator, and influencer. * Experienced critical thinker and problem ...

All JobsTelecom Agent JobsTelecom Agent Jobs in Miami, FL

Telecom Agent information

See Miami, FL salary details

$18.6K

$59.2K

$116K

How much do telecom agent jobs pay per year?

As of Aug 29, 2026, the average yearly pay for telecom agent in Miami, FL is $59,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,866.00 and $75,926.00 per year, depending on experience, location, and employer.

What is the difference between Telecom Agent vs Customer Service Representative?

AspectTelecom AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in telecommunicationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail stores, or remote settings within telecom companiesCall centers, retail locations, or office environments across various industries
Employer & Industry UsagePrimarily in telecommunications companies, selling or supporting telecom servicesAcross multiple industries including retail, finance, healthcare, often in customer support roles

The main difference is that Telecom Agents focus specifically on selling and supporting telecom services, often requiring industry-specific knowledge, while Customer Service Representatives handle a broader range of customer inquiries across various sectors. Both roles involve communication skills and customer interaction but differ in industry focus and job responsibilities.

Is working in a telecom agent career a good career?

A telecom agent career involves assisting customers with telecommunications services, often requiring strong communication and problem-solving skills. It can offer stable employment, opportunities for advancement, and may include certifications or training in telecommunications technology. Job satisfaction depends on individual preferences and the work environment.

What is a telecom agent?

A telecom agent is a professional who sells or promotes telecommunication services and products, such as internet, phone, and cable services, on behalf of providers. They often work in customer service environments, require good communication skills, and may need knowledge of telecom systems and offerings.

What are popular job titles related to Telecom Agent jobs in Miami, FL?

For Telecom Agent jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Telecom Agent jobs in Miami, FL look for?

The top searched job categories for Telecom Agent jobs in Miami, FL are:

What cities near Miami, FL are hiring for Telecom Agent jobs?

Cities near Miami, FL with the most Telecom Agent job openings:

Telecom Agent jobs near you
Infographic showing various Telecom Agent job openings in Miami, FL as of August 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $59,163 per year, or $28.4 per hour.

Client Executive

Team Wireless - Verizon Authorized Retailer

Miami, FL • Remote

$83K - $150K/yr

Full-time

Re-posted 25 days ago

Job description

Position
Client Executive
Reports To:
Associate Director – Business Sales
Director – Outside Sales
Position Summary
Our Outside Sales team has grown significantly, and to continue serving our business clients, we are looking for an innovative, high-performing Client Executive.
The Client Executive generates revenue through consultative selling and account management for new and existing Verizon business accounts. This role is responsible for driving new business, executing sales strategy, and delivering profitable gross profit growth. It also requires consistent productivity, new customer acquisition, and sustained revenue growth within an assigned territory.
Customers rely on solutions that improve efficiency and security so they can achieve their goals. You will identify their most important challenges and recommend the right mix of security, unified communications, and network solutions. With the full portfolio of Team Wireless and Verizon Business services, you will build tailored solutions that meet critical client needs.
You will use your energy and expertise to develop and deliver solutions that not only meet client expectations, but exceed them.
What we're looking for...
You see the big picture and focus on making the greatest possible impact. You communicate confidently with a wide range of audiences and translate technology benefits into clear, business-focused language. You are driven to succeed, help others perform at their best, and understand that your success is tied to your clients’ success.
Core Responsibilities
  • Revenue amp; Growth Leadership
  • Drive new business sales growth across assigned markets
  • Develop and execute scalable outside sales strategies
  • Collaborate with the strategy team, developing and executing business plans, driving executive-level contact planning and ensuring effective team communication
  • Streamline processes and effectively leading sales activities and forecasting.
  • Being the specialist on our offerings and knowing what the competition is doing.
  • Ensure customer satisfaction at all levels.
Achieve TEAM Wireless targets for:
  • Gross Profit (GP)
  • Net Adds
  • Business Account Growth
  • Account Retention
  • Device amp; Service Attach Rates
  • Forecast and manage sales pipeline performance
  • Sales Activity and module research
  • Lead and develop self through personal accountability
  • Achieve and Exceed performance expectations and accountability standards
  • Prepare and attend weekly / monthly funnel pipeline and performance reviews
  • Embrace a culture of accountability, ownership, and execution
  • Market Expansion amp; Business Development
  • Identify and execute new market expansion opportunities
  • Develop relationships with local business communities
  • Drive strategic partnerships within target industries
  • Execute enterprise and SMB customer acquisition strategies
  • Evaluate competitive landscape and market positioning
  • Performance Management amp; Accountability
Own personal performance metrics including:
  • Sales productivity
  • Gross Profit per sale
  • Sales conversion rates
  • New account acquisition
  • Ensure consistent use of CRM and pipeline tracking tools
Desired Qualifications
  • At least two years of relevant experience, demonstrated through prior work experience
  • Proven ability to deliver sustained revenue growth
  • Strong knowledge of wireless, telecom, or technology sales
  • Demonstrated ability to adapt and deliver results in changing circumstances
  • Strong experience acquiring new logos and growing existing accounts
  • Experience selling complex managed network and security solutions
  • Strong network of C-level client relationships
  • Bilingual fluency in English and Spanish where appropriate
  • Willingness to travel up to 20% with rare needs to stay overnight
Preferred Qualifications
  • Must have a valid Driver's License
  • Experience with Verizon and/or a Verizon Wireless indirect agent environment
  • Knowledge of carrier programs and indirect sales models
  • Proficiency with CRM platforms such as Salesforce
  • Understanding of wireless indirect compensation benchmarks
  • Passion for strategic sales roles
  • Experience selling complex technical solutions and/or systems integration services
  • Track record of meeting challenging sales goals
  • Ability to manage multiple projects and deals under tight deadlines
  • Ability to build strong, trusted relationships with executive-level customers
If Team Wireless and this role seem like a good fit, we encourage you to apply even if you do not meet every preferred qualification listed above.
Where you’ll be working
This is a field-based position with approximately 20% travel. The majority of this work is conducted at client sites and in-market locations, with administrative responsibilities completed remotely or in office.
Commission / Override:
10.5% - 38.5% of Gross Profit according to quota attainment
Total On-Target Earnings (OTE):
$83,000 – $150,000+

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