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Technical Trainer Jobs in Kansas (NOW HIRING)

NetApp, Inc.

Technical Account Manager

Wichita, KS · On-site

Based on customer needs, recommend and manage customer training plans. * Relationship Building: Develop and nurture relationships with customers, focused on key technical personas (VP Infrastructure ...

ValCorp

SME Technical Instructor

Junction City, KS · On-site

$45K - $60K/yr

TMDE; and drivers training.Provides resident staff logistics expertise in the following logistics ... The program shall be based on applicable Army regulations, field manuals, technical manuals, Safety ...

MCI Careers

Technical Support Representative

Wichita, KS · On-site

$11 - $14/hr

Participating in ongoing training and team meetings to stay current on systems, products, and ... Resolving technical issues efficiently, aiming for first-contact resolution * Researching and ...

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How much do technical trainer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for technical trainer in Kansas is $33.18, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $37.07 per hour, depending on experience, location, and employer.

What does a technical trainer do?

As a technical trainer, you work in an organization to teach employees about new software, equipment, or procedures necessary for a particular position. You evaluate the skill sets of individual employees to make recommendations about additional educational opportunities and develop materials using a variety of media. You should have several years of industry experience and be up-to-date with the latest technology. Excellent interpersonal skills are vital to train staff effectively, and administrative tasks require you have strong organizational and time management skills. Certification is voluntary through a vendor-based program for software or through an organization such as the Association for Talent Development.

What does a technical trainer do?

A Technical Trainer is responsible for designing, developing, and delivering training programs to help employees or clients learn new technical skills or improve existing ones. They often teach subjects related to software, hardware, IT systems, or specialized equipment, depending on the industry. Technical Trainers assess learning needs, create instructional materials, and evaluate the effectiveness of training sessions. Their goal is to ensure participants gain the knowledge and skills needed to perform their roles efficiently and keep up with technological advancements.

What are the key skills and qualifications needed to thrive as a technical trainer, and why are they important?

To thrive as a Technical Trainer, you need in-depth subject matter expertise, strong instructional abilities, and often a relevant bachelor's degree or certifications in the technologies being taught. Familiarity with learning management systems (LMS), e-learning authoring tools, and virtual classroom platforms is typically required. Excellent communication, adaptability, and strong interpersonal skills help trainers engage diverse learners and adjust to varying skill levels. These skills ensure effective knowledge transfer, learner engagement, and successful training outcomes in both corporate and technical environments.

What are some typical challenges technical trainers face when delivering training sessions, and how can they be addressed?

Technical Trainers often encounter challenges such as varying skill levels among participants, keeping learners engaged with complex material, and adapting to different learning styles. To address these, trainers can assess participants’ baseline knowledge beforehand, incorporate interactive elements like hands-on labs or group activities, and use a variety of teaching methods (e.g., visual aids, demonstrations, and real-world scenarios). Regular feedback and flexibility in delivery help ensure that all participants can grasp the material effectively.

What is the difference between Technical Trainer vs Technical Instructor?

AspectTechnical TrainerTechnical Instructor
CredentialsTypically requires certifications in training, adult education, or specific technical fieldsOften holds technical certifications or subject matter expertise, with some training credentials
Work EnvironmentWorks in corporate, training centers, or online platforms, delivering skill development sessionsWorks in educational institutions, corporate training, or workshops, focusing on teaching technical skills
Employer & Industry UsageCommon in corporate, manufacturing, IT, and technology sectorsFound in educational, corporate, and technical training settings

While both roles focus on technical skill development, a Technical Trainer often emphasizes designing and delivering training programs in corporate environments, whereas a Technical Instructor typically teaches technical subjects in educational or training institutions. The roles overlap in skills and certifications but differ mainly in their work settings and primary focus.

How much do technical trainers make in the US?

Technical trainers in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on experience, certifications, and industry. Senior or specialized trainers can earn over $100,000 annually, especially with expertise in in-demand technologies or advanced training skills.
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Technical Trainer jobs near you
Infographic showing various Technical Trainer job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 8% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $69,012 per year, or $33.2 per hour.

Technical Account Manager

NetApp, Inc.

Wichita, KS • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 4 hours ago

NetApp rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

2nd of 495 rated business services

Job description

Job Summary
Position Overview: As a Technical Account Manager (TAM) at NetApp, you will blend technical expertise with exceptional customer success skills to deliver outstanding customer experiences and drive meaningful business outcomes. This role provides guidance, supports product adoption, and offers technical consultation to help customers realize the full value of NetApp solutions. The TAM partners closely with customers to understand their business goals, build technical success plans, and establish NetApp as a trusted partner in customer success.
***This is a hybrid role. Candidates must reside within commuting distance of a designated NetApp office and be able to work on-site as required.
Key Responsibilities
  • Business Consultation: Consult with customers to provide technical advice on NetApp products and services, focusing on key areas to enhance their product experience and achieve business goals. Based on customer needs, recommend and manage customer training plans.
  • Relationship Building: Develop and nurture relationships with customers, focused on key technical personas (VP Infrastructure, Infrastructure Architect, Storage Admin and Engineer, Security and Compliance Lead), becoming a trusted technical advisor and advocate throughout their journey with NetApp.
  • Onboarding, Adoption, and Capacity Management: Facilitate smooth onboarding and adoption activities, collaborating with customers to co-create technical success plans tailored to their specific needs and goals. Facilitate guided demos tailored to customer environment and needs.
  • Technical Health Checks & Escalation Management: Conduct technical health checks with customers to assess product adoption, address technical challenges, security vulnerabilities, share recommended solutions, and identify areas for improvement. Manage P1 escalations alongside key internal resources and share P2-P4 awareness.
  • Proactive Technical Engagement: Use advanced data insights and technical knowledge to monitor adoption and/or utilization and assist with predictive risk mitigation, guiding customers to recognize greater value from NetApp solutions.
  • Asset Management: Provide assessments consulting with the customer to maintain and optimize the customer inventory of NetApp assets and services while identifying and qualifying opportunities to expand, replace, or optimize their environments.
  • Renewal and Expansion: Collaborate with Renewal Specialists and Field Sales to design and implement technical health plans with the goal of value realization, ensuring successful renewal leveraging NetApp's product portfolio. Provide guidance on their solutions, what they should be consuming and make recommendations for renew, refresh and expand.
  • Best Practices Development: Develop, document, and share technical best practices with team members to continually improve the quality, effectiveness, and efficiency of processes and playbooks.
  • Strategic Initiatives: Lead and contribute to strategic technical initiatives that enhance customer success, drive innovation, and support organizational goals.
  • Cross-Functional Collaboration: Work closely with Renewal Specialists, Field Sales, and other technical teams to ensure an exceptional customer experience and drive the technical customer success strategy with wider account team members.

Job Requirements
Who You'll Work With
• Professional Services
• Support Teams
• Sales Teams
• NetApp Pre- and Post-Sales Technical Teams
• Customer Technical Stakeholders
Skills and Competencies
  • Bachelor's degree or equivalent experience with 8+ years of B2B customer-facing experience, including roles such as Customer Success, Sales Engineering, Technical Support, Sales Architect, or Technical Account Management.
  • Technical proficiency in NetApp products and/or enterprise IT. Technical storage domain knowledge a plus, with the ability to understand customer needs and leverage product capabilities or internal resources to meet those needs.
  • Proven ability to build and maintain strategic technical relationships with customers.
  • Excellent communication skills and emotional intelligence (EQ) to address complex technical challenges and build trust with customers.
  • Demonstrated success in fast-paced and dynamic environments, capable of handling multiple high-priority tasks and adapting to changing requirements.
  • Expertise in data analysis, providing actionable technical insights, and making strategic recommendations.
  • Proficiency in MS Office required; experience with Gainsight, Salesforce, and technical tools relevant to the role is a plus.
  • Capable of working independently and collaboratively with global internal and external teams.
  • Familiarity with project management methodologies and tools is a plus.

Key Performance Indicators and Business Objectives
• Customer health and adoption scores
• Regular documented engagement with the customer base
• Success Plan adoption to include documented customer KPIs and value realization
• Improve customer satisfaction scores
• Qualified Expansion of NetApp portfolio
• Successful renewal/retention rate improvement
Education
  • Bachelor's degree or equivalent experience with 8+ years required of B2B customer-facing experience, including roles such as Customer Success, Sales Engineering, Technical Support, Sales Architect, or Technical Account Management.
  • Demonstrated capability and commitment to obtain NetApp Certified Technical Support Professional (NCTSP) or higher NetApp certification.

Compensation:
The target salary range for this position is 129,200 - 152,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

What NetApp employees say

Pay

Hours and flexibility

Workplace

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About NetApp

Sourced by ZipRecruiter

The NetApp portfolio of leading data, application, and storage solutions helps organizations manage applications and data everywhere across hybrid multicloud environments. Our 30 years of innovation have made us the proven leader in all-flash storage. We have the only enterprise-grade storage OS available natively on the world’s biggest public clouds. Our data services offer the best security and protection in the industry. We have CloudOps services that will revolutionize how you work in the cloud. And that’s just scratching the surface. In a world of hybrid multicloud complexity, we envision a better IT experience—an evolved cloud state where on-premises and cloud environments are united as one, always delivering simplicity, security, savings, and sustainability. To get you there, we build solutions that drive faster innovation wherever your data and applications live, with unified management and AI-driven optimization. No walled gardens. No lock-in. You get the freedom to do what’s best for your business today and the flexibility to adapt to whatever tomorrow throws at you.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Sunnyvale, CA, US

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