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Technical Support Engineer Remote Jobs in Chicago, IL

Turnblock.io

Software Engineer Remote (Web3)

Chicago, IL · Remote

$200K - $250K/yr

As a Software Engineer, you will be a core member of the team responsible for supporting the ... In this position, you will be expected to have a deep technical understanding of blockchain ...

KEYENCE

Field Application Engineer '27

Chicago, IL · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Stryker

Senior Lead Data Engineer (Remote)

Chicago, IL · On-site +1

Remote As a Senior Lead, Data Engineering, you will serve as a technical leader who helps shape the ... a related technical field. * Experience supporting procurement, supply chain, manufacturing ...

Five to Nine

Backend Rails Engineer (Remote)

Chicago, IL · On-site +1

Qualifications Technical Requirements: * Mid-range to Senior Experience of professional full-stack ... Solid understanding of the Ruby programming language and Rails framework. * Solid understanding in ...

DISHER

Vision Engineer

Hammond, IN · Remote

Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Be responsible for projects from technical specification to startup support. * Develop contingency ...

DISHER

Vision Engineer

Hammond, IN · Remote

Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Be responsible for projects from technical specification to startup support. * Develop contingency ...

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Showing results 21-40

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Chicago, IL

Technical Support Engineer Remote information

See Chicago, IL salary details

$38.6K

$81.4K

$123.1K

How much do technical support engineer remote jobs pay per year?

As of Aug 15, 2026, the average yearly pay for technical support engineer remote in Chicago, IL is $81,415.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $101,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs

What are the most commonly searched types of Technical Support Engineer jobs in Chicago, IL?

The most popular types of Technical Support Engineer jobs in Chicago, IL are:

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For Technical Support Engineer Remote jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Technical Support Engineer Remote jobs in Chicago, IL look for?

The top searched job categories for Technical Support Engineer Remote jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Technical Support Engineer Remote jobs?

Cities near Chicago, IL with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $81,415 per year, or $39.1 per hour.

Technical Lead - Transmission

Sterling Engineering Inc.

Woodridge, IL • Remote

$40 - $60/hr

Full-time, Contractor

Medical, Dental, Vision

Re-posted 3 days ago

Job description

Title: Technical Lead – Transmission
Location: Remote (Unable to hire in New York, California, Hawaii, Connecticut, New Jersey, Oregon, Missouri, or Washington)
Hire Type: Contract-to-Hire or Direct Hire
Salary: $40-$60/hour
Benefits: Medical, dental, vision

Sterling Engineering is looking for a Technical Lead – Transmission to support natural gas transmission and utility design projects in a fully remote environment.

Job Duties:
  • Lead and support a team on multiple transmission design projects
  • Manage a high volume of smaller projects simultaneously while maintaining quality and deadlines
  • Provide proactive communication, technical support, and mentorship to team members
  • Support natural gas transmission design and utility-related engineering activities
  • Coordinate project documentation, layouts, and design deliverables
  • Utilize AutoCAD for design and drafting support
  • Interpret Sidwell maps and support land rights coordination efforts
Qualifications:
  • 3–6 years of engineering experience within utility or transmission-related projects
  • Familiarity with Natural Gas Design required
  • Nicor / NSG experience is a plus
  • RNG, Biogas, and/or Hydrogen design experience is a plus
  • Engineering degree required with ability to obtain a PE license
  • Hands-on AutoCAD design experience and understanding of AutoCAD best practices
  • Strong communication and mentoring abilities
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.