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Contract Production Support Engineer Jobs in Chicago, IL

FIS Amount

Production Support Engineer

Chicago, IL

$73K - $80K/yr

The Production Support Engineering team plays a key role at FIS Amount by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution ...

FIS Amount

Production Support Engineer

Chicago, IL · On-site

$73K - $80K/yr

The Production Support Engineering team plays a key role at FIS ® Amount™ by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution ...

Virtusa

Production Support Engineer

Chicago, IL

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the reliability performance and stability of our businesscritical ALTO platform As the highest tier of ...

Virtusa Corporation

Production Support Engineer

Chicago, IL · On-site

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the reliability performance and stability of our businesscritical ALTO platform As the highest tier of ...

New

Virtusa

Production Support Engineer

Chicago, IL · On-site

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the reliability performance and stability of our businesscritical ALTO platform As the highest tier of ...

Compunnel

Technical Production Support Engineer

Chicago, IL · On-site

$43.25 - $56.50/hr

The Production Support Engineer will provide day-to-day production support, troubleshoot issues, resolve incidents, and collaborate with application development teams, business partners, and client ...

CIBC

Production Support Engineer II

Chicago, IL · Hybrid

$83K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

To learn more about CIBC, please visit CIBC.com What You'll Be Doing As a Production Support Engineer II on the US Risk Technology team, you will support our anti-money laundering (AML) platform ...

CIBC

Production Support Engineer II

Chicago, IL · On-site

$83K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

To learn more about CIBC, please visit CIBC.com What You'll Be Doing As a Production Support Engineer II on the US Risk Technology team, you will support our anti-money laundering (AML) platform ...

CIBC US

Production Support Engineer II

Chicago, IL · Hybrid

$83K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

To learn more about CIBC, please visit CIBC.com What You'll Be Doing As a Production Support Engineer II on the US Risk Technology team, you will support our anti-money laundering (AML) platform ...

Cooley

Product Support Engineer

Chicago, IL

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...

Cooley LLP

Product Support Engineer

Chicago, IL

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...

CIBC

Production Support Engineering Lead

Chicago, IL · On-site

$140K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Production Support Engineering - Lead the execution of Record Remediation and PrivateLink Update technology initiatives, developing strategic roadmaps and ensuring timely, transparent project ...

CIBC

Production Support Engineering Lead

Chicago, IL · Hybrid

$140K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Production Support Engineering - Lead the execution of Record Remediation and PrivateLink Update technology initiatives, developing strategic roadmaps and ensuring timely, transparent project ...

CIBC US

Production Support Engineering Lead

Chicago, IL · Hybrid

$140K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Production Support Engineering - Lead the execution of Record Remediation and PrivateLink Update technology initiatives, developing strategic roadmaps and ensuring timely, transparent project ...

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Showing results 1-20

All JobsContract Production Support Engineer JobsContract Production Support Engineer Jobs in Chicago, IL

Contract Production Support Engineer information

See Chicago, IL salary details

$18

$49

$82

How much do contract production support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for contract production support engineer in Chicago, IL is $49.42, according to ZipRecruiter salary data. Most workers in this role earn between $41.59 and $54.23 per hour, depending on experience, location, and employer.

What is the difference between Contract Production Support Engineer vs Contract Manufacturing Engineer?

AspectContract Production Support EngineerContract Manufacturing Engineer
CredentialsTypically requires engineering degree, relevant certifications, and industry-specific knowledgeSimilar credentials, often with additional manufacturing process certifications
Work EnvironmentSupports production lines, troubleshooting, and process improvements in manufacturing facilitiesDesigns and optimizes manufacturing processes, often involved in plant setup and scaling
Employer & Industry UsageUsed by manufacturing companies to ensure smooth production operationsUsed in manufacturing firms to develop and improve production methods
Search & Comparison IntentOften compared for troubleshooting and support roles in productionCompared for process design and optimization roles

The Contract Production Support Engineer focuses on maintaining and troubleshooting existing production lines, ensuring smooth operations. In contrast, the Contract Manufacturing Engineer is involved in designing, developing, and improving manufacturing processes. Both roles require similar technical credentials and are integral to manufacturing industries, but they serve different stages of the production lifecycle.

What are the most commonly searched types of Production Support Engineer jobs in Chicago, IL?

The most popular types of Production Support Engineer jobs in Chicago, IL are:

What are popular job titles related to Contract Production Support Engineer jobs in Chicago, IL?

For Contract Production Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Contract Production Support Engineer jobs in Chicago, IL look for?

The top searched job categories for Contract Production Support Engineer jobs in Chicago, IL are:

Contract Production Support Engineer jobs near you

Production Support Engineer

FIS Amount

Chicago, IL

$73K - $80K/yr

Full-time

Re-posted 28 days ago

Job description

A DAY IN THE LIFE:

The Production Support Engineering team plays a key role at FIS Amount by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution following industry best practices. You'll troubleshoot, fix, and apply workarounds to resolve technical issues across multiple platforms.  Each day, you'll interact with every aspect of our organization to find the best solution for our partner.  Management of ticket queues, monitoring for issues and post-release validation are also a large part of this role, all while meeting our partners' SLA requirements.   

Team: This role interacts with nearly every group within the organization, including engineering, product, QA, customer success and others. 
Salary: $73,000-$80,000 base salary

Similar job titles: Production Support, Production Support Analyst, Incident Manager, Incident Coordinator, IT Major Incident Manager, Application Support Engineer, Support Engineer

WHAT WE'LL TRUST YOU TO DELIVER:

  • Technical ability to deep dive into issues by querying tables, analyzing data and problem-solving
  • Prioritization and triage of incoming requests/issues 
  • Drive incident resolution and lead conversations with cross-functional groups.   Ask the right questions to help determine impact/priority and the correct route for resolution.  Oversee a technical bridge, if required.
  • Management of all incidents through the incident management lifecycle
  • Documentation of all relevant events, getting status reports while driving decision-making and resolution 
  • Ensure stakeholders are updated according to predefined service level agreements
  • Completion and ownership of the postmortem with appropriate root cause analysis performed  
  • Improvement suggestions to capture preventative measures that will avoid recurrences of incidents
  • Investigate patterns that indicate larger overall issues, even if we don't have the solution. 
  • Compilation of metrics on a weekly and monthly basis.  Maintain dashboards for service incidents and ad hoc reporting as requested
  • Play an active role during critical incidents which may occur outside of normal business hours.  Nights, weekends, and holidays on an on-call rotation basis is a must
  • Creation of runbooks or standard operating procedures (SOP) so we can all learn from each other and add to our knowledge base

WHAT YOU LIKELY BRING TO THE TABLE: 

  • Technical and/or engineering background, ideally with experience writing SQL queries
  • Experience working with development teams in a fast-paced environment
  • Basic knowledge or interest of any programming language such as Java, Python or Ruby 
  • 2 years of experience coordinating and executing major incidents, with demonstrated capacity to lead under pressure
  • Previously collaborated with a wide spectrum of internal and external stakeholders
  • Worked in an organization with a complex business environment
  • Leadership skills with the ability to make quick decisions
  • Familiar with ITSM/ITIL concepts
  • You thrive being a self-starter, who can lead others during stressful situations
  • Familiar with tools such as Confluence, Jira, and on-call management software such as PagerDuty and experience with error monitoring software (Sentry, Kibana)

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