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Support Developer Jobs in Chicago, IL (NOW HIRING)

TRC Talent Solutions

Senior Support Developer

Chicago, IL · On-site

$56.25 - $74.25/hr

TRC Talent Solutions is partnering with a well-established organization to identify an IT Systems Developer. This role will support and enhance critical enterprise applications while working closely ...

Cooley

Product Support Engineer

Chicago, IL · On-site

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Cooley LLP

Product Support Engineer

Chicago, IL · On-site

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

1872 Consulting

Senior Azure DevOps Engineer

Chicago, IL · Hybrid

$133K - $172K/yr

This individual will support DevOps, Site Reliability and Azure infrastructure to support these AI workloads. We leverage IaC extensively, specifically ARM, Bicep and Terraform. So we are looking for ...

Artius Solutions

DevOps Engineer

Chicago, IL · On-site

$54.25 - $74.50/hr

Design, build, and maintain CI/CD pipelines supporting automated software delivery. * Implement and manage build and release pipelines using tools such as Azure DevOps and GitHub Enterprise

1872 Consulting

Senior Azure DevOps Engineer

Chicago, IL · Hybrid

$133K - $172K/yr

This individual will support DevOps, Site Reliability and Azure infrastructure to support these AI workloads. We leverage IaC extensively, specifically ARM, Bicep and Terraform. So we are looking for ...

krg technology inc

Support Engineer

Chicago, IL · On-site

Support Engineer Location: Chicago, IL. Duration: FullTime 6-8 years of End User Support experience in handling Windows and Mac environment. Excellent Communication and Customer Service Skills ...

Carefeed

Support Engineer

Chicago, IL · Remote

As a Support Engineer, you'll investigate and fix client issues, design and implement changes to avoid future problems, and advocate for Carefeed's clients to the rest of the company. In this role ...

Carefeed

Support Engineer

Chicago, IL · On-site +1

As a Support Engineer, you'll investigate and fix client issues, design and implement changes to avoid future problems, and advocate for Carefeed's clients to the rest of the company. In this role ...

Itron, Inc.

Technical Support Engineer

Chicago, IL · On-site

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support ... Experience reviewing logs, system diagnostics, browser developer tools, and other technical ...

Itron, Inc

Technical Support Engineer

Chicago, IL · On-site

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support ... Experience reviewing logs, system diagnostics, browser developer tools, and other technical ...

Cintrifuse

Support Engineer

Chicago, IL · On-site

$80 - $100/hr

As a Support Engineer, you'll investigate and fix client issues, design and implement changes to avoid future problems, and advocate for Carefeed's clients to the rest of the company. In this role ...

Itron, Inc.

Technical Support Engineer

Chicago, IL · On-site

$100 - $125/hr

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support ... Experience reviewing logs, system diagnostics, browser developer tools, and other technical ...

Itron, Inc.

Technical Support Engineer

Chicago, IL

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support ... Experience reviewing logs, system diagnostics, browser developer tools, and other technical ...

FIS Amount

Production Support Engineer

Chicago, IL · On-site

$73K - $80K/yr

The Production Support Engineering team plays a key role at FIS Amount by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution ...

3M HEALTHCARE

Product Support Engineer

Schaumburg, IL · On-site

$60 - $80/hr

Impact In This Role The Product Support Engineer provides technical expertise and supports customers and internal stakeholders, with a focus on structural hardware and fasteners used in industrial ...

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Support Developer information

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How much do support developer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for support developer in Chicago, IL is $69.39, according to ZipRecruiter salary data. Most workers in this role earn between $47.07 and $82.55 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Chicago, IL?

For Support Developer jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Chicago, IL look for?

The top searched job categories for Support Developer jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Support Developer jobs?

Cities near Chicago, IL with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $144,334 per year, or $69.4 per hour.

Senior Support Developer

TRC Talent Solutions

Chicago, IL • On-site

$56.25 - $74.25/hr

Full-time

Posted 4 days ago

Job description

TRC Talent Solutions is partnering with a well-established organization to identify an IT Systems Developer. This role will support and enhance critical enterprise applications while working closely with business and technical teams to maintain system performance, resolve production issues, and drive continuous improvement initiatives.
Responsibilities

  • Translate business requirements and technical specifications into effective software solutions.

  • Develop, maintain, enhance, and test applications using COBOL, Java, CL/CLP, and SQL.

  • Support mission-critical production systems and troubleshoot application issues.

  • Analyze, diagnose, and resolve technical problems across enterprise applications and databases.

  • Collaborate with business users and technical teams to resolve system and application issues.

  • Participate in all phases of the Software Development Life Cycle (SDLC), including design, development, testing, deployment, and support.

  • Support change management and release processes.

  • Utilize Jira and related tools to manage development activities and support tickets.

  • Develop and support Power BI reports and data integration solutions.

  • Work with DB2 databases to support reporting, analysis, and application functionality.

  • Monitor and support iSeries server operations, including job scheduling, printers, and subsystem management.

  • Maintain technical documentation for applications, processes, and system enhancements.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related field preferred; equivalent experience considered.

  • 5+ years of COBOL development and support experience.

  • Strong experience in an AS400 (IBM iSeries) environment.

  • Experience with COBOL, Java, CL/CLP, and SQL development.

  • Strong understanding of COBOL architecture and legacy application support.

  • Knowledge of the Software Development Life Cycle (SDLC).

  • Experience troubleshooting and supporting production applications.

  • Working knowledge of DB2 databases, reporting, and data analysis.

  • Experience with Jira or similar ticketing and project management tools.

  • Strong analytical, problem-solving, and communication skills.

Preferred Qualifications

  • Experience supporting Power BI reporting solutions.

  • Insurance industry experience.

  • Knowledge of DevOps practices.

  • Experience with iSeries Query and IBM i administration.

  • .NET development experience.

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.