We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal for ...
We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal for ...
Support Engineer
Kenosha, WI · On-site
Overview We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal ...
Support Engineer
Kenosha, WI · On-site
Overview We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal ...
Support Engineer
Kenosha, WI · On-site
Overview We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal ...
Support Engineer
Kenosha, WI · On-site
Overview We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal ...
Support Engineer
Mundelein, IL · Remote
Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.
Quick apply
Support Engineer
Mundelein, IL · Remote
Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.
Support Engineer
Kenosha, WI · On-site
Overview We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal ...
Support Engineer
Kenosha, WI · On-site
Overview We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal ...
Senior Support Engineer
Mundelein, IL · On-site
$75K - $90K/yr
Medical
Dental
Vision
Retirement
Senior Support Engineer Industry: Information Technology / Professional Services Location (City, State): Chicago, IL Assignment Type: Direct Hire Pay: $75,000 - $90,000 annually Work Schedule: Monday ...
Quick apply
Senior Support Engineer
Mundelein, IL · On-site
$75K - $90K/yr
Medical
Dental
Vision
Retirement
Senior Support Engineer Industry: Information Technology / Professional Services Location (City, State): Chicago, IL Assignment Type: Direct Hire Pay: $75,000 - $90,000 annually Work Schedule: Monday ...
Sales Support Engineer
Libertyville, IL · On-site
$115K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...
Sales Support Engineer
Libertyville, IL · On-site
$115K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...
Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...
Quick apply
Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...
Sales Support Engineer
Libertyville, IL · On-site
$15.91 - $43.27/hr
Medical
Dental
Vision
Life
Retirement
PTO
Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...
Sales Support Engineer
Libertyville, IL · On-site
$15.91 - $43.27/hr
Medical
Dental
Vision
Life
Retirement
PTO
Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...
Sales Support Engineer
Libertyville, IL · On-site
$85K - $115K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...
Quick apply
Sales Support Engineer
Libertyville, IL · On-site
$85K - $115K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...
Sales Support Engineer
Libertyville, IL · On-site
$85K - $115K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...
Quick apply
Sales Support Engineer
Libertyville, IL · On-site
$85K - $115K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...
Sales Support Engineer
Libertyville, IL · On-site
$85K - $115K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...
Quick apply
Sales Support Engineer
Libertyville, IL · On-site
$85K - $115K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...
Senior Support Engineer
Kenosha, WI · On-site
Senior Support Engineer Employment Type: Full-Time Location: On-site with occasional travel Department: Information Technology (Food Manufacturing) Reports To : IT Director and Senior Systems Analyst ...
Senior Support Engineer
Kenosha, WI · On-site
Senior Support Engineer Employment Type: Full-Time Location: On-site with occasional travel Department: Information Technology (Food Manufacturing) Reports To : IT Director and Senior Systems Analyst ...
Network Support Engineer
Caledonia, WI · On-site
We are looking for an experienced Network Support Engineer to provide onsite support, deployment, administration, and maintenance of enterprise network infrastructure. The ideal candidate should have ...
Network Support Engineer
Caledonia, WI · On-site
We are looking for an experienced Network Support Engineer to provide onsite support, deployment, administration, and maintenance of enterprise network infrastructure. The ideal candidate should have ...
Network Support Engineer
Oak Creek, WI · On-site
We are looking for an experienced Network Support Engineer to provide onsite support, deployment, administration, and maintenance of enterprise network infrastructure. The ideal candidate should have ...
Network Support Engineer
Oak Creek, WI · On-site
We are looking for an experienced Network Support Engineer to provide onsite support, deployment, administration, and maintenance of enterprise network infrastructure. The ideal candidate should have ...
Network Support Engineer
Franklin, WI · On-site
We are looking for an experienced Network Support Engineer to provide onsite support, deployment, administration, and maintenance of enterprise network infrastructure. The ideal candidate should have ...
Network Support Engineer
Franklin, WI · On-site
We are looking for an experienced Network Support Engineer to provide onsite support, deployment, administration, and maintenance of enterprise network infrastructure. The ideal candidate should have ...
Network Support Engineer
Muskego, WI · On-site
We are looking for an experienced Network Support Engineer to provide onsite support, deployment, administration, and maintenance of enterprise network infrastructure. The ideal candidate should have ...
Network Support Engineer
Muskego, WI · On-site
We are looking for an experienced Network Support Engineer to provide onsite support, deployment, administration, and maintenance of enterprise network infrastructure. The ideal candidate should have ...
AI Support Engineer
North Chicago, IL · On-site
$65K/yr
Medical
Dental
Vision
Retirement
PTO
AbbVie is seeking an AI Support Engineer to join our team in a role dedicated to supporting the Regulatory Affairs organization through the identification and evaluation of emerging technology ...
AI Support Engineer
North Chicago, IL · On-site
$65K/yr
Medical
Dental
Vision
Retirement
PTO
AbbVie is seeking an AI Support Engineer to join our team in a role dedicated to supporting the Regulatory Affairs organization through the identification and evaluation of emerging technology ...
AI Support Engineer
Medical
Dental
Vision
Retirement
PTO
AbbVie is seeking an AI Support Engineer to join our team in a role dedicated to supporting the Regulatory Affairs organization through the identification and evaluation of emerging technology ...
AI Support Engineer
Medical
Dental
Vision
Retirement
PTO
AbbVie is seeking an AI Support Engineer to join our team in a role dedicated to supporting the Regulatory Affairs organization through the identification and evaluation of emerging technology ...
AI Support Engineer
Medical
Dental
Vision
Retirement
PTO
AbbVie is seeking an AI Support Engineer to join our team in a role dedicated to supporting the Regulatory Affairs organization through the identification and evaluation of emerging technology ...
Quick apply
AI Support Engineer
Medical
Dental
Vision
Retirement
PTO
AbbVie is seeking an AI Support Engineer to join our team in a role dedicated to supporting the Regulatory Affairs organization through the identification and evaluation of emerging technology ...
Support Developer information
See Antioch, IL salary details
$37.65 - $41.51
13% of jobs
$44.60 is the 25th percentile. Wages below this are outliers.
$41.51 - $45.36
14% of jobs
$45.36 - $49.21
6% of jobs
$49.21 - $53.06
0% of jobs
$53.06 - $56.91
0% of jobs
$56.91 - $60.76
0% of jobs
$60.76 - $64.61
0% of jobs
$64.61 - $68.46
0% of jobs
$68.46 - $72.31
0% of jobs
$72.31 - $76.16
10% of jobs
The median wage is $76.56 / hr.
$76.16 - $80.02
56% of jobs
$37
$65
$80
How much do support developer jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for support developer in Antioch, IL is $65.89, according to ZipRecruiter salary data. Most workers in this role earn between $44.71 and $78.37 per hour, depending on experience, location, and employer.
What is a support developer?
A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.
How does a support developer typically collaborate with other teams to resolve customer issues quickly?
Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What are the key skills and qualifications needed to thrive as a support developer, and why are they important?
To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.
What does a support developer support engineer do?
A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.
What cities near Antioch, IL are hiring for Support Developer jobs?
Cities near Antioch, IL with the most Support Developer job openings:
Snap-on rating
7.4
Based on 76 frontline employees who took The Breakroom Quiz
287th of 490 rated machine equipment manufacturers
Job description
We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal for someone who enjoys digging into application issues, working with data, and exploring emerging tools like AI agents to improve support operations.
- Troubleshoot and resolve issues across web applications, APIs, and backend services
- Analyze application behavior using logs, SQL queries, and Azure monitoring tools (e.g., Application Insights, Elastic Log Analytics)
- Manage and prioritize support queues based on severity, impact, and SLAs
- Investigate data issues using SQL (joins, filtering, aggregations) to identify root causes
- Collaborate with product managers, business analysts, and developers to clearly define bugs and expected behavior
- Document issues and translate findings into well-structured bug reports, user stories, or functional specs
- Assist in validating bug fixes and supporting release testing
- Contribute knowledge base articles and support playbooks
- Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto-classification, or response suggestions)
- Bachelor’s degree in computer science, Information Systems, or related field (or equivalent practical experience)
- Strong foundational SQL skills (queries, joins, basic performance awareness)
- Understanding of web application architecture (frontend, backend, APIs)
- Familiarity with Azure ecosystem (App Services, Azure SQL, monitoring tools)
- Ability to troubleshoot issues using logs, error messages, and system behavior
- Strong analytical and problem-solving skills
- Ability to manage multiple tasks in a queue-driven support environment
- Clear communication skills for both technical and non-technical audiences
Preferred Qualifications
- Exposure to JavaScript-based web applications or REST APIs
- Experience with tools like Azure Application Insights, Log Analytics, or similar observability platforms
- Familiarity with ticketing systems (Jira)
- Basic understanding of Agile, product management, or business analysis practices
- Exposure to AI tools or LLM-based support agents (e.g., chatbot workflows, prompt tuning, or automation tools like n8n)
- Experience writing bug reports, acceptance criteria, or functional specifications
Key Competencies
- Structured problem-solving and root cause analysis
- Ability to translate issues into actionable technical and functional requirements
- Ownership mindset with attention to detail
- Curiosity and willingness to experiment with AI-driven support improvements
- Strong collaboration across engineering, product, and support teams
About Snap-on
Sourced by ZipRecruiter
Industry
Transportation equipment manufacturing
Company size
10,000+ Employees
Headquarters location
Kenosha, WI, US
Year founded
1920