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Support Developer Jobs in Chicago, IL (NOW HIRING)

Forhyre

Desktop Support Engineer - L3

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

TekWissen LLC

Java Support Engineer

Chicago, IL · On-site

Java Support Engineer Work Location: Chicago, IL 60604 Duration: 12+ Months Job Type: Contract Work Type: Onsite Summary: * We are seeking a highly skilled Java Support Engineer with 8+ years of ...

Forhyre

Desktop Support Engineer - L1

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer - L2

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · On-site

$60/hr

We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · Hybrid

$60/hr

\n \n \n \n \n We are seeking a BMC Helix Support Engineer\/Admin in Chicago, IL for a hybrid role. \n \n \n \n \n \n Summary: \n \n \n \n \n \n A Level 2.5 BMC Helix Support Engineer bridges the gap ...

S&C

Sales Support Engineer

Chicago, IL · On-site

$73K - $97K/yr

As a Sales Support Engineer you'll be crucial in ensuring smooth operations and supporting our diverse team. As part of the Sales Operations organization, the Sales Support team members are the ...

FIS Amount

Production Support Engineer

Chicago, IL · On-site

$73K - $80K/yr

The Production Support Engineering team plays a key role at FIS ® Amount™ by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution ...

BlupaceUS LLC

Be Seen First

Level 2 Field Support Engineer

Chicago, IL · On-site

$25 - $26/hr

Level 2 Field Support Engineer Location: Chicago, IL 60606 Type: Contract We are looking for an experienced Level 2 Field Support Engineer to provide hands-on deskside and onsite IT support. Key ...

Zero Hash

Technical Support Engineer (AMER)

Chicago, IL · On-site

$100 - $125/hr

About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our global value transfer infrastructure. This role is perfect for a detail-oriented professional with a ...

Broadcom Inc.

Support Engineer - Mainframe

Lisle, IL · On-site

$60 - $80/hr

## Support Engineer - MainframeApplylocations: USA-IL Lisle Warrenville Roadtime type: Full timeposted on: Posted Todayjob requisition id: R026779**Please Note:****1. If you are a first time user ...

Vizient, Inc.

Development Support Engineer

Chicago, IL · On-site

$77K - $135K/yr

... DevOps, Site Reliability Engineering (SRE), technical systems analysis, monitoring and ... Experience supporting enterprise applications, cloud-hosted services, integrations, APIs, reporting ...

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Showing results 21-40

All JobsSupport Developer JobsSupport Developer Jobs in Chicago, IL

Support Developer information

See Chicago, IL salary details

$39

$69

$84

How much do support developer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for support developer in Chicago, IL is $69.39, according to ZipRecruiter salary data. Most workers in this role earn between $47.07 and $82.55 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Chicago, IL?

For Support Developer jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Chicago, IL look for?

The top searched job categories for Support Developer jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Support Developer jobs?

Cities near Chicago, IL with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $144,334 per year, or $69.4 per hour.

Desktop Support Engineer - L3

Forhyre

Downers Grove, IL • On-site

Full-time

Re-posted 12 days ago

Job description

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.

You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsibilities

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Requirements

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude