MAWM Support Engineer VISA: Must be US Citizen, Green Card or H4 EAD Location: Headquarters is in Chicago, but the position Is 100% remote... only needed on site for go live support as needed ( this ...
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MAWM Support Engineer VISA: Must be US Citizen, Green Card or H4 EAD Location: Headquarters is in Chicago, but the position Is 100% remote... only needed on site for go live support as needed ( this ...
We are seeking a highly motivated, technically adept Trade Support Engineer. In this high-impact role, you'll collaborate directly with traders and developers to troubleshoot critical live trading ...
We are seeking a highly motivated, technically adept Trade Support Engineer. In this high-impact role, you'll collaborate directly with traders and developers to troubleshoot critical live trading ...
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$73K - $80K/yr
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... DevOps, security, QA, and vendor teams to implement permanent fixes and maintain platform ... Support release, deployment, change, and post-production validation activities across development ...
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About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...
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Product Support Engineer
Chicago, IL · On-site
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Product Support Engineer
Aurora, IL · On-site
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Senior Support Engineer Industry: Information Technology / Professional Services Location (City, State): Chicago, IL Assignment Type: Direct Hire Pay: $75,000 - $90,000 annually Work Schedule: Monday ...
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Senior Support Engineer
Mundelein, IL · On-site
$75K - $90K/yr
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Product Support Engineer
Naperville, IL · On-site
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$43.25 - $56.50/hr
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Quick apply
Product Support Engineer
Joliet, IL · On-site
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$43.25 - $56.50/hr
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Network Support Engineer II
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Bolingbrook, IL · On-site
About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...
Quick apply
Product Support Engineer
Bolingbrook, IL · On-site
About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...
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About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...
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$115K/yr
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Sales Support Engineer
Libertyville, IL · On-site
$115K/yr
Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...
Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...
Quick apply
Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...
Engineer, Fleet Support
Chicago, IL · On-site
$71K - $104K/yr
Engineer, Fleet Support The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. The Engineer, Fleet Support will ...
Engineer, Fleet Support
Chicago, IL · On-site
$71K - $104K/yr
Engineer, Fleet Support The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. The Engineer, Fleet Support will ...
Engineer, Fleet Support
$71K - $104K/yr
Engineer, Fleet Support The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. The Engineer, Fleet Support will ...
Engineer, Fleet Support
$71K - $104K/yr
Engineer, Fleet Support The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. The Engineer, Fleet Support will ...
Engineer, Fleet Support
Chicago, IL · On-site
$71K - $104K/yr
Engineer, Fleet Support The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. The Engineer, Fleet Support will ...
Engineer, Fleet Support
Chicago, IL · On-site
$71K - $104K/yr
Engineer, Fleet Support The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. The Engineer, Fleet Support will ...
Support Developer information
See Chicago, IL salary details
$39.62 - $43.67
13% of jobs
$46.93 is the 25th percentile. Wages below this are outliers.
$43.67 - $47.73
14% of jobs
$47.73 - $51.78
6% of jobs
$51.78 - $55.83
0% of jobs
$55.83 - $59.88
0% of jobs
$59.88 - $63.93
0% of jobs
$63.93 - $67.99
0% of jobs
$67.99 - $72.04
0% of jobs
$72.04 - $76.09
0% of jobs
$76.09 - $80.14
10% of jobs
The median wage is $80.55 / hr.
$80.14 - $84.19
56% of jobs
$39
$69
$84
How much do support developer jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for support developer in Chicago, IL is $69.34, according to ZipRecruiter salary data. Most workers in this role earn between $47.07 and $82.45 per hour, depending on experience, location, and employer.
What is a support developer?
A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.
How does a support developer typically collaborate with other teams to resolve customer issues quickly?
Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What are the key skills and qualifications needed to thrive as a support developer, and why are they important?
To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.
What does a support developer support engineer do?
A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.
What are popular job titles related to Support Developer jobs in Chicago, IL?
For Support Developer jobs in Chicago, IL, the most frequently searched job titles are:
- Biotech Software Engineer
- Technical Support Engineer Remote
- Production Support Engineer
- Electrical Engineering Internship Remote
- Entry Level It Support Engineer
- Executive Technical Support Engineer
- Helpdesk Engineer
- Full Time Diagnostic Engineer
- Weekend Technical Support Engineer Remote
- Contract Production Support Engineer
What job categories do people searching Support Developer jobs in Chicago, IL look for?
The top searched job categories for Support Developer jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Support Developer jobs?
Cities near Chicago, IL with the most Support Developer job openings:
Job description
Title: MAWM Support Engineer
VISA: Must be US Citizen, Green Card or H4 EAD
Location: Headquarters is in Chicago, but the position Is 100% remote… only needed on site for go live support as needed ( this is normal for this kind of role)
Contract Length: 2 Years
Mode of interview: 2 Virtual interviews.
Minimum years of experience: 5 Years experience
Job Description:
MAWM Support Engineer
International Parts has an opportunity for MAWM Support Engineer .Following are the critical responsibilities for this position :-
The primary responsibilities of this role will be to:
1. Resolve software issues working with the software vendor (Manhattan Associates)
2. Troubleshoot technical and functional problems, perform system and regression testing on any break/fix or new features released by the software vendors .
3. Work on system enhancements which result in adding new features and functionality to the software application.
4. Provide guidance and training to users to ensure smooth software application utilization.
Specifically, you are expected to:
1. Be proactive and highly responsive to customers via teams and email communications. The SLA on responsiveness from the support team is driven by the criticality of the issue.
2. Exhibit a sense of urgency in handling customer inquiries.
3. Gain expertise in documenting warehouse business and system processes and working through support tickets .
4. Utilize excellent communication, analytical, and problem-solving skills to address MAWM functional and technical issues.
5. Deep understanding of software application and the underlying business processes
6. Collaborate with other cross functional teams to resolve complex issues impacting warehouse operations (e.g. inability to close shipments, dock door not available, not able to complete pick transactions, inaccurate shipping documentation generated etc.).
Additional Info
1.Expected hour of works is an 8-hour shift between 10 am – 7 pm CST
2. In addition, weekend, holiday and shutdown coverage might be required as part of this role.
3. Expected travel upto 25%
About Smart-iPlace
Sourced by ZipRecruiter
SMART-iPLACE provides innovative staffing and consulting solutions that help our clients achieve their business objectives. We can understand and support all areas of your IT systems from back-end infrastructure to front-end personal productivity. Our goal is create innovative IT solutions that enable your business to be more agile and competitive.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Irving, TX, US
Year founded
2021