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Technical Support Engineer Remote Jobs in Peoria, IL

Provide technical support to other areas of Hanson. * Review contractor submittals and observe ... Partial remote work option may be available in the future, based on satisfactory project and job ...

Cultural Resource Specialist

Peoria, IL ยท On-site +1

$60K - $80K/yr

Position Summary The Cultural Resource Specialist provides technical support for cultural resource ... Coordinate with engineers, planners, environmental scientists, and project managers to support ...

Where you'll work Whether you prefer the convenience of remote work or the adventure of relocating ... We encourage our teams to connect on multiple levels and support each other's personal and ...

Deputy CAD Administrator

Peoria, IL ยท On-site +1

$50/hr

Project & Team Support * Collaborate with engineering, design, and project teams to resolve CAD ... Technical problem-solving * Collaboration and customer service mindset * Process improvement ...

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Showing results 1-20

Technical Support Engineer Remote information

See Peoria, IL salary details

$36.8K

$77.5K

$117.3K

How much do technical support engineer remote jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technical support engineer remote in Peoria, IL is $77,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $96,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What cities near Peoria, IL are hiring for Technical Support Engineer Remote jobs?

Cities near Peoria, IL with the most Technical Support Engineer Remote job openings:

Infographic showing various Technical Support Engineer Remote job openings in Peoria, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $77,545 per year, or $37.3 per hour.

Traffic Engineer Technical Lead

Baxter and Woodman Inc

Peoria, IL โ€ข On-site, Remote

$130K - $160K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

Your future position: Traffic Engineer Technical Lead

Choose your location: Flexible within Baxter & Woodman's operating states, including Illinois, Wisconsin, Florida, and Texas. Hybrid and Remote work arrangements may be considered.

Employment Type: Full Time or Part-Time (20–30 hours per week)

Why you should join our team! Why Baxter & Woodman?

At Baxter & Woodman, both seasoned professionals and recent graduates find more than a job; they uncover a long-lasting, fulfilling career with a distinguished leader in technology and innovation. Our work environment is extraordinary and being honored as one of the 2026 Zweig Best Firms to Work For exemplifies our appreciation and respect for our dedicated staff.

About the role, Your Impact

Baxter & Woodman has a rewarding opportunity for a Traffic Engineer Technical Lead in our offices in Illinois, Wisconsin, Florida, and Texas. This position will primarily consist of providing technical leadership, quality oversight, and strategic guidance for traffic engineering and transportation projects throughout our national service area. Responsibilities may include traffic impact studies, traffic operations analysis, safety evaluations, traffic signal design, signing and pavement marking plans, maintenance of traffic plans, transportation planning efforts, and corridor studies.

In addition to traditional traffic engineering services, this role will support our Transportation, Construction, and Design-Build groups across our service area, working with State, County, Municipal, and private-sector clients. This team-oriented position will involve collaboration with Baxter & Woodman's diverse disciplines and offices while serving as a technical resource and mentor to staff throughout the organization.

What your day-to-day will look like

  • Provide technical leadership and oversight for traffic engineering and transportation planning projects.
  • Lead, Manage, and Review traffic impact studies, transportation analyses, traffic signal warrant studies and corridor evaluations.
  • Lead, Manage, and Review preparation of traffic signal designs, signing and pavement marking plans, maintenance of traffic plans, and related transportation documents.
  • Serve as a technical resource and mentor to engineering staff.
  • Participate in project planning, scheduling, budgeting, and quality control reviews.
  • Lead or support proposal preparation, client or industry event presentations, and business development activities.
  • Assist with traffic related strategic growth initiatives within the transportation practice.
  • Develop and implement quality assurance and quality control standards to improve consistency, efficiency, and technical excellence across projects.
  • Stay current on industry standards, FHWA guidance, MUTCD requirements, and evolving traffic engineering best practices.

Education/Certification Requirements

  • B.S. degree in Civil Engineering or related field

Must-haves, what you will bring

  • 15+ years of progressive traffic engineering and transportation experience.
  • Strong knowledge of traffic operations, traffic safety, traffic signal systems, and transportation planning principles.
  • Experience managing and reviewing traffic impact studies, traffic signals improvements and general traffic engineering projects.
  • Ability to travel throughout Baxter & Woodman’s Illinois service areas (own transportation) and attend client and in office meetings as required.
  • Ability to independently handle a variety of ongoing tasks and responsibilities.
  • Strong written, verbal, computer, and organizational skills.
  • Work within a Team-first culture that encourages individual development and accomplishment of goals.

Preferred Qualifications

  • Professional Traffic Operations Engineer (PTOE) certification preferred.
  • Licensed Professional Engineer preferred

Compensation The pay range for this role is $130,000 to $160,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, and certifications.

You matter! Our outstanding benefits - At our organization, we prioritize the holistic well-being of our employees through a comprehensive range of benefits. This commitment is evident in our healthcare offerings, including medical, dental, and vision plans, alongside an Employee Assistance Program and dedicated benefit advisors for personalized support. Financial well-being is enhanced through our financial planning program, life and disability insurance, tax savings plans, and coverage for accidents, and cancer. Balancing work and life, we provide generous paid time off, paid holidays, parental leave, and varied schedules. Additionally, we lead the industry by offering 401k plans, supported by expert financial advisors, and an Employee Stock Ownership program, ensuring our employees are not just part of a workplace but a thriving, supportive community dedicated to their well-being, financial security, and happiness.

Baxter & Woodman is an equal opportunity - Vet/Disability employer