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Temporary Technical Support Engineer Jobs in Chicago, IL

Itron, Inc.

Technical Support Engineer

Chicago, IL · On-site

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

Itron, Inc

Technical Support Engineer

Chicago, IL

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

Fin

Technical Support Engineer

Chicago, IL · On-site

The Technical Support Engineer team is looking for an individual with engineering and or web development experience that wants to be a part of creating truly exceptional customer experiences as well ...

Fin

Technical Support Engineer

Chicago, IL · Hybrid

The Technical Support Engineer team is looking for an individual with engineering and or web development experience that wants to be a part of creating truly exceptional customer experiences as well ...

Linde Group

Technical Support Engineer

Burr Ridge, IL · On-site

You will support the safe, efficient startup of new production facilities and ensure operational readiness * You will develop and deliver technical training to operations personnel to strengthen ...

Linde

Technical Support Engineer

Burr Ridge, IL · On-site

You will support the safe, efficient startup of new production facilities and ensure operational readiness * You will develop and deliver technical training to operations personnel to strengthen ...

Flywire

Technical Support Engineer II

Chicago, IL · On-site

The Opportunity We are seeking a highly motivated and talented Technical Support Engineer II to work directly with customers and cross-functional teams on daily support and operational tasks. In this ...

Flywire

Technical Support Engineer II

Chicago, IL · On-site

The Opportunity We are seeking a highly motivated and talented Technical Support Engineer II to work directly with customers and cross-functional teams on daily support and operational tasks. In this ...

Flywire

Technical Support Engineer II

Chicago, IL · On-site

The Opportunity We are seeking a highly motivated and talented Technical Support Engineer II to work directly with customers and cross-functional teams on daily support and operational tasks. In this ...

Cyera

Senior Technical Support Engineer

Chicago, IL · On-site +1

$90K - $110K/yr

THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution for issues that require deep investigation. This role owns complex troubleshooting within defined ...

Zero Hash

Technical Support Engineer (AMER)

Chicago, IL · On-site +1

About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our global value transfer infrastructure. This role is perfect for a detail-oriented professional with a ...

zerohash

Technical Support Engineer (AMER)

Chicago, IL · On-site +1

About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our global value transfer infrastructure. This role is perfect for a detail-oriented professional with a ...

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All JobsTechnical Support Engineer JobsTemporary Technical Support Engineer JobsTemporary Technical Support Engineer Jobs in Chicago, IL

Temporary Technical Support Engineer information

See Chicago, IL salary details

$38.6K

$81.4K

$123.1K

How much do temporary technical support engineer jobs pay per year?

As of Aug 26, 2026, the average yearly pay for temporary technical support engineer in Chicago, IL is $81,415.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $101,500.00 per year, depending on experience, location, and employer.

What is a temporary technical support engineer?

A Temporary Technical Support Engineer is an IT professional hired on a short-term basis to assist with technical issues, troubleshoot hardware and software problems, and support end-users. These roles are often project-based or used to cover peak periods, staff absences, or specific initiatives. Temporary Technical Support Engineers work with customers or internal teams to resolve technical problems quickly and efficiently, ensuring minimal disruption to business operations. They may also assist with system installations, upgrades, and routine maintenance tasks.

What are the key skills and qualifications needed to thrive as a temporary technical support engineer?

To thrive as a Temporary Technical Support Engineer, you generally need a background in IT or computer science, strong troubleshooting abilities, and experience with help desk operations. Familiarity with ticketing systems like Zendesk or ServiceNow, knowledge of operating systems, and relevant certifications such as CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving skills help build rapport with users and resolve issues efficiently. These skills ensure rapid, effective technical resolutions and customer satisfaction in a fast-paced, short-term support environment.

What are some typical challenges faced by temporary technical support engineers, and how can they be addressed?

Temporary Technical Support Engineers often encounter challenges such as quickly adapting to new systems, understanding company-specific protocols, and efficiently resolving a variety of technical issues within a limited timeframe. To overcome these, it's important to proactively seek out documentation, ask clarifying questions during onboarding, and leverage the expertise of permanent team members. Building strong communication skills and maintaining a customer-focused attitude also help in providing effective support and integrating smoothly with the existing team.

What is the difference between Temporary Technical Support Engineer vs Technical Support Specialist?

AspectTemporary Technical Support EngineerTechnical Support Specialist
CredentialsTypically requires an associate's or bachelor's degree in IT or related fieldOften requires similar certifications or degrees, such as CompTIA A+ or Network+
Work EnvironmentTemporary, often on-site or remote, supporting specific projects or short-term needsPermanent or long-term, supporting ongoing customer issues in various industries
Employer & Industry UsageUsed by tech companies, IT service providers, and organizations needing short-term supportCommon across IT departments, tech firms, and customer service centers

The main difference is that a Temporary Technical Support Engineer is hired for short-term projects or seasonal needs, while a Technical Support Specialist typically holds a permanent position providing ongoing support. Both roles require similar skills and certifications, but their employment duration and scope differ.

What are the most commonly searched types of Technical Support Engineer jobs in Chicago, IL?

The most popular types of Technical Support Engineer jobs in Chicago, IL are:

Temporary Technical Support Engineer jobs near you

Temporary - Technical Support Specialist

Naperville, IL • On-site

Sourcebooks
Print Media Publishing • 51 - 200 employees
Learn more about Sourcebooksexternal

$23 - $25/hr

Temporary

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

We're looking for a detail-oriented, service-minded IT Technical Support Specialist to join our IT team on a temporary basis for an approximately 2-month assignment. In this frontline role, you'll be a first point of contact for staff IT needs, responding to support requests across email, Teams, tickets, and in person. You'll diagnose and resolve everyday technical issues, document troubleshooting and solutions, contribute to our knowledge base, conduct IT orientations and user training, and support company webinars and meetings.

You'll also collaborate with the IT team and other departments on projects and process improvements, bringing your technical skills and knowledge of current and emerging technologies to the team from day one.

This is a temporary, onsite position based in Naperville, working 5 days per week for the duration of the assignment

This is an hourly, non-exempt temporary position with a pay range of $23.00–$25.00 per hour. We determine starting pay based on a thorough evaluation of job-related factors, including geographic location, market conditions, relevant experience, training, and education. This process ensures fair and competitive compensation that aligns with both the position and the candidate's qualifications.


What you’ll do:

  • Provide frontline IT support to staff via email, Teams, tickets, and in person
  • Diagnose and resolve common technical issues, including password resets, account lockouts, software errors, and connectivity problems
  • Support a mixed Windows and macOS environment
  • Accurately document support interactions and all steps taken during the troubleshooting process
  • Prioritize tickets and tasks based on impact and urgency, research solutions for unfamiliar issues, and document solutions for future reference
  • Provide thorough solutions that meet established service levels and customer satisfaction standards
  • Set up and moderate webinars, company meetings, and conferences
  • Conduct IT orientations for new hires, providing guidance on company technology, security policies, and systems access
  • Provide user training on company applications and security best practices
  • Create and maintain internal and user-facing knowledge base articles for commonly reported issues
  • Record time spent on support tasks, tickets, projects, and walk-up interactions
  • Serve as backup for setting up new user computers and workstations during onboarding
  • Lead or contribute to IT projects, including knowledge base expansion, user training documentation, orientation improvements, and IT process improvements
  • Track assigned project work and complete projects according to established deadlines
  • Collaborate with the Support Team, IT, and other departments to help achieve company goals
  • Continue developing your technical skills and knowledge of current and emerging technologies
  • Maintain a positive, courteous, helpful, and approachable attitude while building collaborative relationships across the company
  • Perform other duties as assigned
  • An appreciation for books and publishing is a plus!
What you bring:
  • Minimum of 1 year of experience working in a 300+ user Active Directory environment with Microsoft 365
  • Strong understanding of IT hardware and software, including Windows and macOS
  • Excellent communication, organizational, planning, documentation, and writing skills
  • Ability to work independently and collaboratively as part of a team
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong customer-service mindset and willingness to research and learn unfamiliar technologies
  • Experience with asset management and asset tracking tools is a plus
  • Familiarity with project-tracking tools such as Monday.com and Smartsheet is a plus
  • Certifications such as A+, Network+, Security+, ITIL, ASCP, or Microsoft certifications are a plus

Physical requirements: Must be able to bend, twist, and lift up to 25 lbs.

Why Sourcebooks?Sourcebooks is a thriving entrepreneurial publisher driven by our mission to change lives through books. The fifth-largest publisher in the U.S. by print units sold, we bring extraordinary authors to readers in dynamic, data-driven ways, leading to hundreds of national and international bestsellers. Our insight-driven approach has earned us recognition from Fast Company as a Most Innovative Company, a Best Workplace for Innovators, a Most Loved Workplace by Newsweek, a Best Workplace by Inc., and Publishers Weekly’s nod as “the most successful self-made publisher operating in the 21st century.” Story by story, book by book, we have changed more than 300 million lives. Join us as we change 300 million more!Ready to ApplyPlease submit your resume, salary requirements, and cover letter detailing your relevant experience and interest in this role. Applications without a cover letter will not be considered. 
Full-time employees are eligible for our comprehensive benefits program. Our range of benefits includes, but is not limited to, Medical/Prescription Drug Insurance, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, Health Savings Account, 401(k), Short- and Long-Term Disability Insurance, Life/AD&D Insurance, and generous paid time off.
Sourcebooks values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.


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