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Technical Support Associate Jobs in Florida (NOW HIRING)

Advita Ortho

IT Support Associate

Gainesville, FL · On-site

$19.75 - $23.25/hr

IT Support Associate Department: Information Technology Employment Type: Full Time Location ... routine technical issues and ensuring a consistent, high-quality end-user experience. Key ...

CGI Inc.

Support Associate II

Miami, FL · On-site

$16.25 - $21/hr

  • Medical

  • Retirement

  • PTO

Support Associate II Category ... Business Analysis (functional and technical) Main location: United States, Florida, Miami Position ...

Addison-HVAC

Technical Service Support

Orlando, FL

$35K - $43K/yr

Technical phone and/or field support on controls and service for commercial and industrial HVAC ... An Associate degree in electronics or 3-4 years technical service experience; or equivalent ...

New

Sentara Healthcare

IT Technical Support Specialist

Doral, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sentara is hiring an IT Technical Support Specialist! This position is onsite. Location: Sentara ... For positions that are available as remote work, Sentara Health employs associates in the following ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Florida

Technical Support Associate information

See Florida salary details

$8

$18

$42

How much do technical support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for technical support associate in Florida is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.76 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What are the most commonly searched types of Technical Support jobs in Florida?

The most popular types of Technical Support jobs in Florida are:

What are popular job titles related to Technical Support Associate jobs in Florida?

For Technical Support Associate jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Florida look for?

The top searched job categories for Technical Support Associate jobs in Florida are:

What cities in Florida are hiring for Technical Support Associate jobs?

Cities in Florida with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Technical services specialist-Level 1 - Associate (0 - 5 Years)

Mindlance

North Palm Beach, FL • On-site

Other

Re-posted 25 days ago

Job description

Technical Services Specialist, Assoc.
NEM Asset Operations
Employees in this role assist Senior Level Physical Real Time Desk trader/operators in overseeing client and Third Party customer's generation fleet in real-time markets and completing daily recurring shift tasks. This role will demonstrate basic knowledge of power generation economics and dispatch characteristics as well as an ability to understand ISO/RTO protocol and market portals in ISO-NE, NYISO, PJM, SERC, SPP, MISO, ERCOT, CAISO, WECC, IESO, AESO, and transmission reservation and tagging systems. Strong attention to detail, ability to clearly convey information, and the ability to follow established procedures is a must.
Required Qualifications
  • High School Grad/GED
  • Bachelor's: Completed or On Track (Substantial completion), or Equivalent Experience
  • Ability to act in a fast paced-environment
  • Ability to work 12 hour rotating shift (Dupont Schedule)
  • Effective Oral and Written Communications
  • MS Office Suite (Intermediate Level Excel)

Preferred Qualifications
  • Bachelor's - Engineering
  • Bachelor's - Business Administration
  • Generator operator or Control Center Experience
  • Experience: 1+ years

EEO:
"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
Mindlance logo

About Mindlance

Sourced by ZipRecruiter

Mindlance is a multinational staffing and services firm based in the Greater NYC area. We have 14 offices across the United States, Canada, and India. We match talented people to Fortune 500 and Fortune 1000 companies across industries. We have been in business since 1999 and are recognized by Staffing Industry Analysts (SIA) as one of the fastest-growing U.S. staffing firms. Our rapid growth means more jobs, more projects, and more opportunities for you. Our core philosophy means that you work with an organization that truly values and recognizes you.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Union, NJ, US

Year founded

1999

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