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Technical Support Associate Jobs in Florida (NOW HIRING)

RIT Solutions

Sailpoint Technical Associate

Tampa, FL · On-site

Sailpoint Technical Associate Location: Juno Beach, FL Duration: 6 Months Interview Type: Video Required Skills: * SailPoint - Configuration knowledge of IIQ (On Prem) - (Must Have) * Linux/Unix ...

Stefanini Group

Application Support Associate

Homestead, FL · Hybrid

$15.75 - $20.25/hr

Position Summary The Application Support Associate serves as a key point of contact for physicians and clinical staff, providing Tier 1-1.5 technical and workflow support for Cerner Millennium and ...

Stefanini Group

Application Support Associate

Homestead, FL · Hybrid

$15.75 - $20.25/hr

Position Summary The Application Support Associate serves as a key point of contact for physicians and clinical staff, providing Tier 1-1.5 technical and workflow support for Cerner Millennium and ...

Stefanini Group

Application Support Associate

Homestead, FL · Hybrid

$15.75 - $20.25/hr

Position Summary The Application Support Associate serves as a key point of contact for physicians and clinical staff, providing Tier 1-1.5 technical and workflow support for Cerner Millennium and ...

PGA TOUR

Senior Technical Support Manager

Ponte Vedra Beach, FL · On-site

$108K - $149K/yr

The Senior Technical Support Manager is responsible for leading the Technical Support Engineering ... AWS Certified Developer - Associate and AWS Certified Solutions Architect - Associate Must be able ...

PGA Tour

Senior Technical Support Manager

Ponte Vedra Beach, FL · On-site

$108K - $149K/yr

The Senior Technical Support Manager is responsible for leading the Technical Support Engineering ... AWS Certified Developer - Associate and AWS Certified Solutions Architect - Associate Must be able ...

Aquatis LLC

Support Associate (Remote)

Kissimmee, FL · On-site +1

$15 - $19.50/hr

United States - Support Associate (Remote) Interested in providing support to our customers ... Technical Requirements - Ability to use the Multicraft control panel software. - Ability to use the ...

Aquatis LLC

Support Associate (Remote)

Kissimmee, FL · Remote

$15 - $19.50/hr

United States - Support Associate (Remote) Interested in providing support to our customers ... A bility to maintain composure in highly escalated situations Technical Requirements * A bility to ...

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Technical Support Associate information

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How much do technical support associate jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for technical support associate in Florida is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Associate, and why are they important?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a Technical Support Associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges Technical Support Associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Florida? The most popular types of Technical Support jobs in Florida are:
What are popular job titles related to Technical Support Associate jobs in Florida? For Technical Support Associate jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Florida look for? The top searched job categories for Technical Support Associate jobs in Florida are:
What cities in Florida are hiring for Technical Support Associate jobs? Cities in Florida with the most Technical Support Associate job openings:
Technical Support Associate jobs near you
Sailpoint Technical Associate

Sailpoint Technical Associate

RIT Solutions

Tampa, FL • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Sailpoint Technical Associate

Location: Juno Beach, FL

Duration: 6 Months

Interview Type: Video

Required Skills:

  • SailPoint – Configuration knowledge of IIQ (On Prem) - (Must Have)
  • Linux/Unix – Knowledge of Apache TomCat (setup with SailPoint)/OS/ Automation with PowerShell Scripts (Must Have)
  • GitHub Repo /CICD Pipeline Set up and Maintain (Must Have)
  • S3 Buckets – Knowledge of set and maintaining env (Must Have)
  • CAB/RFC – Communication/Infrastructure Knowledge/Documentation (Must Have)
  • Co-ordination of changes/updates with other Infrastructure Teams for Vulnerability Patching, Os Updates, SQL updates (Must Have)
  • FW Rules – Knowledge of Ports & Communication between endpoints (Good to Have)
  • Merge Coe for Deployment (Release) - (twice a week) – must have BeanShell Scripting Knowledge
  • Java – Knowledge – be able to read code (code Reviews) - (Must Have)
  • MS SQL / Oracle – Knowledge on how to run and trouble shoot SQL query Statement, work with the DBA s (Must Have)
  • API – Knowledge of how API work (to be able to read vendor docs, establish & troubleshoot connections. (Good To Have)
  • AD (Good to Have)

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