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Technical Support Associate Jobs in Homestead, FL

Support Associate II

Miami, FL · On-site

$16.25 - $21/hr

Support Associate II Category ... Business Analysis (functional and technical) Main location: United States, Florida, Miami Position ...

Support Associate II

Miami, FL · On-site

$16.25 - $21/hr

Support Associate II Category ... Business Analysis (functional and technical) Main location: United States, Florida, Miami Position ...

Administer desk-side technical support including but not limited to troubleshooting hardware and ... Associate degree * At least two (2) years of technology support experience, or equivalent ...

Field Support Technician

Miami, FL · On-site

$19 - $25.75/hr

The role of the Field Support Technician is to provide full-time, office-based technical support ... Associate's Degree Information technology or related field, or 3 years of experience in handling ...

Title Agency Support Trainer

Doral, FL

$30 - $40/hr

While not directly responsible for technical support of the platform, this role includes the ... Associate or Bachelor's degree in paralegal studies preferred. * Real Estate Paralegal ...

CORE SUMMARY The Research Associate 2 contributes to the University's research activities under the ... The individual in this position will provide technical support in various procedures in the ...

CORE SUMMARY The Research Associate 2 contributes to the University's research activities under the ... The individual in this position will provide technical support in various procedures in the ...

Service Associate

Miami, FL · On-site

$15 - $20/hr

Provide hands-on technical support to the BaseOps technicians. (fluid changes, part replacements ... Technical trade school certificate or Associate Degree in automotive repair * Proficiency with Jira ...

Technical Analyst II - Finance Technology We are Lennar Lennar is one of the nation's leading ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...

Technical Analyst II - Finance Technology We are Lennar Lennar is one of the nation's leading ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...

SUMMARY Provide first-line technical support for employees across the organization. Troubleshoot ... Associate degree a plus or equivalent practical experience. * 6 months to 1 year of IT support or ...

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Technical Support Associate information

See Homestead, FL salary details

$10

$22

$52

How much do technical support associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for technical support associate in Homestead, FL is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $24.28 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What job categories do people searching Technical Support Associate jobs in Homestead, FL look for?

The top searched job categories for Technical Support Associate jobs in Homestead, FL are:

What cities near Homestead, FL are hiring for Technical Support Associate jobs?

Cities near Homestead, FL with the most Technical Support Associate job openings:

Infographic showing various Technical Support Associate job openings in Homestead, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,186 per year, or $22.7 per hour.

Technical services specialist-Level 1 - Associate (0 - 5 Years)

Miami, FL • On-site

Apex Systems
IT Services • 1 - 5K employees

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Job#: 3043008
Job Description:
Technical services specialist-Level 1 - Associate (0 - 5 Years)
Location: Miami, Florida (Onsite)
Role Overview
We are seeking a motivated, entry-level Junior Database Modeler to support computer-based modeling activities. This opportunity is well suited for a recent engineering graduate who is interested in applying technical and analytical skills in a specialized modeling environment. No significant prior modeling experience is required, as the selected candidate will receive structured on-the-job and classroom training.
Key Responsibilities
  • Apply diversified technical knowledge and practices to a broad variety of assignments and related fields.
  • Plan and develop technical projects concerned with unique or complex problems.
  • Utilize advanced techniques and modify theories and practices within the field.
  • Explore subject areas, define scope, and select areas for investigation with minimal supervision.
  • Act as a technical liaison to individuals within and outside the organization.
  • Work with cross-functional teams to ensure compliance with industry standards and company policies.
Required Qualifications
Education: An Associate degree or equivalent work experience is required.
Experience: 0 - 5 years of experience applying diversified knowledge of technical principles and practices to a broad variety of assignments.
Skills: Candidates must have strong analytical and problem-solving skills, with an ability to learn computer-based database modeling applications and procedures.
Preferred Qualifications
  • Bachelor of Science degree in Electrical Engineering or another engineering discipline.
  • Academic concentration or coursework in power systems.
  • Successful completion of courses such as Power Systems I and Power Systems II.
  • Attention to detail and the ability to work accurately with technical information.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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