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Technical Support Associate Jobs in Homestead, FL

Service Associate

Miami, FL · On-site

$15 - $20/hr

... Service Associate (Base Operations) to support daily fleet operations. In this role, you'll be ... Provide hands-on technical support to the BaseOps technicians. * General testing support (e.g ...

Manage the engineering support for the production of a legacy Stinger Blk I missile to deliveries ... business associates both internal and external to Raytheon * Analyzing manufacturing system ...

Service Desk Analyst

Miami, FL · On-site

$19.50 - $26.75/hr

Join a Company that Empowers you to Build your Future The Onsite IT Technician I provides basic technical support for Lennar Associates. This role involves resolving hardware and software issues ...

Service Desk Analyst

Miami, FL · On-site

$19.50 - $26.75/hr

Join a Company that Empowers you to Build your Future The Onsite IT Technician I provides basic technical support for Lennar Associates. This role involves resolving hardware and software issues ...

Showing results 21-40

Technical Support Associate information

See Homestead, FL salary details

$10

$22

$52

How much do technical support associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for technical support associate in Homestead, FL is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What job categories do people searching Technical Support Associate jobs in Homestead, FL look for? The top searched job categories for Technical Support Associate jobs in Homestead, FL are:
What cities near Homestead, FL are hiring for Technical Support Associate jobs? Cities near Homestead, FL with the most Technical Support Associate job openings:

Field Service Technician I - Miami, FL

Honeywell

Miami, FL • On-site

Full-time

Re-posted 3 days ago


Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

67th of 538 rated manufacturers


Job description

As a Field Service Technician I here at Honeywell, you will have the opportunity to provide technical support and service to our customers, ensuring the efficient and effective operation of their systems. Your hands-on expertise and commitment to customer satisfaction will play a crucial role in maintaining and enhancing the performance of our products and solutions.

In this role, you will impact the reliability and performance of our customers' systems by providing exceptional technical support and service.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.YOU MUST HAVE
  • Minimum of 0 years of proven experience in field service or a similar role
  • Strong technical knowledge and understanding of relevant technologies
  • Ability to troubleshoot and resolve technical issues
WE VALUE
  • Associate's degree in Engineering or a related field
  • Experience in customer service and support
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical abilities
Key Responsibilities
  • Provide technical support and service to customers
  • Troubleshoot and resolve technical issues
  • Conduct regular maintenance and inspections of systems
  • Install and configure equipment and software
  • Collaborate with crossfunctional teams to address customer needs
  • Maintain accurate records of service activities and documentation

What Honeywell employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906