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Entry Level It Support Jobs in Homestead, FL (NOW HIRING)

The IT Support Specialist assists computer users by answering questions, resolving technical issues, maintaining the school's software and computer equipment, and facilitating operational procedures ...

Position: IT Support Specialist Location : Miami, FL 33172 (Onsite) Job Type: Full-Time Schedule: Wednesday - Saturday (12 hour shifts) Job Summary Our client is a global telecommunications company ...

IT Support Tech

Miami, FL

$22.93 - $40.14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Parsons is looking for an amazingly talented IT Support Technician to join our team! In this role you will get to support the Project Manager on various IT projects that enhance the fabric of our ...

IT Support Technician

Miami, FL · On-site

$22.93 - $29.06/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The IT Support Technician is the initial support level responsible for internal technical support for computer workstation hardware, operating system, software, network, printing, and Internet access ...

IT Support Tech

Miami, FL · On-site

$22.93 - $40.14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Parsons is looking for an amazingly talented IT Support Technician to join our team! In this role you will get to support the Project Manager on various IT projects that enhance the fabric of our ...

IT Support Technician

Miami, FL · On-site

$22.93 - $29.06/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The IT Support Technician is the initial support level responsible for internal technical support for computer workstation hardware, operating system, software, network, printing, and Internet access ...

IT Support Technician

Miami, FL · On-site

$22.93 - $29.06/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The IT Support Technician is the initial support level responsible for internal technical support for computer workstation hardware, operating system, software, network, printing, and Internet access ...

IT Support Tech

Miami, FL · On-site

$22.93 - $40.14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Parsons is looking for an amazingly talented IT Support Technician to join our team! In this role you will get to support the Project Manager on various IT projects that enhance the fabric of our ...

IT Support Technician

Miami, FL

$20.50 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking an IT Support Technician to join our team. The IT Support Technician will be responsible for providing technical support to attorneys and staff. This on-site role supports all PCs ...

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking an IT Support Technician to join our team. The IT Support Technician will be responsible for providing technical support to attorneys and staff. This on-site role supports all PCs ...

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

About The Role The IT Support team delivers technical support and office technology services to all Opendoor personnel. We support end user devices (primarily Mac, with some Windows) and core ...

IT Support Administrator

Miami, FL · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Context The IT Support Administrator is responsible for the provision of IT support to staff and contributing to Global Office infrastructure and projects. What You'll Do * Follow maintenance ...

IT Support Specialist

Miami, FL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Specialist

Miami, FL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Specialist

Miami, FL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Specialist

Miami, FL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Specialist

Miami, FL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Showing results 1-20

Entry Level It Support information

See Homestead, FL salary details

$10

$17

$24

How much do entry level it support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level it support in Homestead, FL is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.75 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Homestead, FL?

The most popular types of It Support jobs in Homestead, FL are:

What job categories do people searching Entry Level It Support jobs in Homestead, FL look for?

The top searched job categories for Entry Level It Support jobs in Homestead, FL are:

What cities near Homestead, FL are hiring for Entry Level It Support jobs?

Cities near Homestead, FL with the most Entry Level It Support job openings:

Infographic showing various Entry Level It Support job openings in Homestead, FL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $35,526 per year, or $17.1 per hour.

Full-time

Re-posted 11 days ago


Job description

The IT Support Specialist assists computer users by answering questions, resolving technical issues, maintaining the school's software and computer equipment, and facilitating operational procedures by creating and supporting data-driven processes within the school’s campus information systems. This position works closely with other members of the Technology Department to ensure each issue is thoroughly resolved and all components are operational.


Essential Duties 

  • Serve as the first line of response for incoming queries and issues related to laptops, software, and other hardware supporting the school.
  • Provide prompt response and follow-up to students, faculty, and staff seeking technical assistance through a ticketing system, walk-up, phone, or email.
  • Manage multiple support tickets concurrently, including troubleshooting technical issues, diagnosing and repairing faults, speaking with students/faculty/staff to quickly identify root causes, and providing timely, accurate customer feedback.
  • Support the upkeep of the school’s 1:1 laptop program.
  • Build a knowledge base of common support resolutions for users to refer to for help.
  • Maintain statistics and dashboard reporting of the Help Desk ticketing system.
  • Perform the necessary imaging of faculty and student laptops and deliver the computers promptly.
  • Replace and repair necessary parts within the laptop program.
  • Monitor outstanding problems and devise resolution methods; consult 3rd-party software and hardware vendors for resolution and replacement.
  • Conduct end-user training on IT capabilities as needed.
  • Assist other members of the Technology Services Department with requests and projects.
  • Work across campuses/departments in support of a “one school” approach to technology support and integration.
  • Contribute to the daily maintenance and operation of the school’s infrastructure.
  • Promote ethical and responsible use of technology for all school users.
  • Comply with state, local, and federal laws, rules, and regulations.
  • Performs other duties as assigned and assists other IT support team members with their work during busy periods.
  • Bachelor’s degree in Information Technology, Computer Science, or related field.
  • Excellent problem-solving and communication skills.
  • Ability to prioritize tasks and work independently or as part of a team.
  • Customer-focused attitude with patience and professionalism.
  • Ability to work in a high-paced, complex environment dealing with a wide variety of challenges, deadlines, and a varied and diverse array of contacts.
  • Self-motivated, customer-oriented, and committed to upholding the ideas of Ransom Everglades School.

Performance Factors
Attendance and Dependability: The employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments.
Communication and Contact: The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the School.
Relationships with Others: The employee works effectively and relates well with others, including superiors, colleagues, and individuals inside and outside of the School. The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships.