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Associate It Support Jobs in Homestead, FL (NOW HIRING)

One Spa World

IT Support Specialist

Coral Gables, FL · On-site

IT Support Specialist The Company One Spa World is a worldwide provider and innovator in the fields of beauty, wellness, rejuvenation and transformation across the globe on cruise ships and on land.

OneSpaWorld

IT Support Specialist

Miami, FL · On-site

IT Support Specialist The Company One Spa World is a worldwide provider and innovator in the fields of beauty, wellness, rejuvenation and transformation across the globe on cruise ships and on land.

Ransom Everglades

IT Support Specialist

Miami, FL · On-site

The IT Support Specialist assists computer users by answering questions, resolving technical issues, maintaining the school's software and computer equipment, and facilitating operational procedures ...

Careerxchange

IT Support Specialist

Doral, FL

Position: IT Support Specialist Location : Miami, FL 33172 (Onsite) Job Type: Full-Time Schedule: Wednesday - Saturday (12 hour shifts) Job Summary Our client is a global telecommunications company ...

Parsons

IT Support Tech

Miami, FL

$22.93 - $40.14/hr

Parsons is looking for an amazingly talented IT Support Technician to join our team! In this role you will get to support the Project Manager on various IT projects that enhance the fabric of our ...

Cumming Group

IT Support Technician

Miami, FL · On-site

$22.93 - $29.06/hr

The IT Support Technician is the initial support level responsible for internal technical support for computer workstation hardware, operating system, software, network, printing, and Internet access ...

Parsons Corporation

IT Support Tech

Miami, FL · On-site

$22.93 - $40.14/hr

Parsons is looking for an amazingly talented IT Support Technician to join our team! In this role you will get to support the Project Manager on various IT projects that enhance the fabric of our ...

Cumming Group

IT Support Technician

Miami, FL · On-site

$22.93 - $29.06/hr

The IT Support Technician is the initial support level responsible for internal technical support for computer workstation hardware, operating system, software, network, printing, and Internet access ...

Parsons Services Company

IT Support Tech

Miami, FL · On-site

$22.93 - $40.14/hr

Parsons is looking for an amazingly talented IT Support Technician to join our team! In this role you will get to support the Project Manager on various IT projects that enhance the fabric of our ...

Holland & Knight

IT Support Technician

Miami, FL

$20.50 - $28.25/hr

We are seeking an IT Support Technician to join our team. The IT Support Technician will be responsible for providing technical support to attorneys and staff. This on-site role supports all PCs ...

Acap

IT Support Specialist III

Miami, FL · On-site

JOB TITLE: IT Support Specialist III EMPLOYER: A-CAP Services LLC DEPARTMENT: Financial Technology ... AWS/Azure Associate-level WHO WE ARE: www.acap.com BENEFITS: A-CAP works hard to create a positive ...

Holland & Knight LLP

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

We are seeking an IT Support Technician to join our team. The IT Support Technician will be responsible for providing technical support to attorneys and staff. This on-site role supports all PCs ...

Fabergent

IT Support Engineer

Miami, FL

... IT support role Knowledge and experience installing and configuring Windows 10 Prior experience and functional knowledge of Dynamics CRM and SharePoint Excellent verbal and written communications ...

A-CAP Services LLC

IT Support Specialist III

Miami, FL · On-site

JOB TITLE: IT Support Specialist III EMPLOYER: A-CAP Services LLC DEPARTMENT: Financial Technology ... AWS/Azure Associate-level WHO WE ARE: www.acap.com BENEFITS: A-CAP works hard to create a positive ...

Opendoor

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

About The Role The IT Support team delivers technical support and office technology services to all Opendoor personnel. We support end user devices (primarily Mac, with some Windows) and core ...

Simpro Software

IT Support Administrator

Miami, FL · Hybrid

Job Context The IT Support Administrator is responsible for the provision of IT support to staff and contributing to Global Office infrastructure and projects. What You'll Do * Follow maintenance ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Homestead, FL

Associate It Support information

See Homestead, FL salary details

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How much do associate it support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for associate it support in Homestead, FL is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.42 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What are the most commonly searched types of It Support jobs in Homestead, FL?

The most popular types of It Support jobs in Homestead, FL are:

What are popular job titles related to Associate It Support jobs in Homestead, FL?

For Associate It Support jobs in Homestead, FL, the most frequently searched job titles are:

What job categories do people searching Associate It Support jobs in Homestead, FL look for?

The top searched job categories for Associate It Support jobs in Homestead, FL are:

What cities near Homestead, FL are hiring for Associate It Support jobs?

Cities near Homestead, FL with the most Associate It Support job openings:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Homestead, FL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,389 per year, or $18 per hour.

IT Support Specialist

One Spa World

Coral Gables, FL • On-site

Full-time

Re-posted 19 days ago

Job description

IT Support Specialist
The Company
One Spa World is a worldwide provider and innovator in the fields of beauty, wellness, rejuvenation and transformation across the globe on cruise ships and on land. The company is dedicated to maintaining the highest quality standards and service delivery and is continually evolving to include all aspects of health and beauty while focusing on new advances within the spa, salon, fitness and wellness industry. Services include traditional and alternative massage, body and skincare treatment options, Ayurvedic treatments, comprehensive hair and nail services, mindfulness programs, fitness, acupuncture, herbal medicine, pain management, and Medi-Spa.
General Job Description:
The IT Support Specialist is responsible for providing technical support for a full range of business technology, including computer systems (hardware and software), network infrastructure, mobile devices, telephone systems, and audio-visual equipment. Must be able to independently assess a reported problem or failure using diagnostic methods and tools, determine the likely cause and take appropriate action to resolve the problem in a timely manner. Often collaborating with other resources (both internal and external), the IT Support Specialist must understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution.
Essential Functions
  • Handling of Support mailboxes: support ticket creation, resolution of issue, level assignment and escalation of issue if applicable.
  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (in person, over the phone or via email)
  • User account maintenance : Setup (new users), adds/moves/changes/terminations (existing users)
  • Repairing and replacing equipment as necessary
  • Testing new technology
  • Train staff across the organization on the usage of technologies used by OneSpaWorld
  • Hardware receiving, imaging and configuration when required
  • Provide remote support to locations/vessels and other OSW entities when required
  • Assist and participate in IT projects when required
  • Provide development support for proprietary technologies or applications when necessary
  • Provide deployment support for all technologies
  • Flexible working hours to possibly include weekend coverage schedule
  • Possible after-hours coverage on a rotation 2 days a week or as business requires
  • International Travel may be required

Team Objectives
  • To participate and contribute to IT related projects when necessary
  • To provide expertise and suggestions to meet IT related goals that may or may not be a part of the individual objectives

Technical Qualifications & Knowledge Include:
• 3+ years in IT Support role and/or technical help desk support role
  • Microsoft Certification (MCP, MCSE, MCSD, etc.) and/or other IT Certification
  • Active Directory (Administration)
  • Understanding of Networking technologies and concepts
  • Exposure to Citrix
  • SQL and SQL scripting a plus
  • ITIL Foundation certifications desirable

Technical Skills Include:
  • Must be competent in Windows OS versions and Microsoft Applications (Word, Excel, etc.)
  • Technical troubleshooting
  • Have the ability to multitask
  • Must be able to prioritize under pressure
  • Clear, concise verbal and written communication skills a must
  • Adaptability to quickly adapt to changing priorities
  • Ability to speak to and train non-technical users on proprietary software and other aspects of IT

Apply