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Entry Level It Support Jobs in Brandon, FL (NOW HIRING)

Reports To The IT Support Technician will report to the Service Desk Team Lead. Job Overview The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with ...

New

IT Support Supervisor

Tampa, FL · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

IT Support Lead

Tampa, FL · On-site

$21.25 - $29/hr

Position Overview E-Logic, Inc. is seeking a highly motivated IT Support Lead to provide comprehensive information technology support services for the Military & Family Readiness Center (M&FRC) at ...

IT Support Specialist

Tampa, FL · On-site

$19 - $21/hr

IT Support Specialist Onsite Must-Haves: * High School diploma or GED * 2+ years of previous experience troubleshooting computer and network problems * Strong knowledge of Microsoft Windows 10/11 and ...

IT Support Lead

Tampa, FL · On-site

$70 - $100/hr

Position Overview E-Logic, Inc. is seeking a highly motivated IT Support Lead to provide comprehensive information technology support services for the Military & Family Readiness Center (M&FRC) at ...

IT Support Specialist

Tampa, FL · On-site

$28.50 - $33/hr

We are looking for an IT Support Specialist to join our team in Tampa, Florida in a contract-to-permanent position. This role is ideal for a hands-on technical specialist who enjoys helping employees ...

IT Support Specialist

Tampa, FL · On-site

$20 - $22/hr

Elaborate on operating systems Insight Global is seeking an IT Support Specialist for a top healthcare technology and diagnostic imaging client. This candidate will provide technical assistance and ...

An educational organization is looking for an experienced IT Support Technician with expertise and professionalism to deliver premier level support to in-house operations at our Wesley Chapel ...

IT Support Technician

Tampa, FL · On-site

$20 - $25/hr

An educational organization is looking for an experienced IT Support Technician with expertise and professionalism to deliver premier level support to in-house operations at our Tampa Location. Job ...

Executive IT Support

Tampa, FL · On-site

$36 - $46/hr

Executive support is the primary responsibility. When executive demand does not require immediate attention, the technician assists the broader IT Service Delivery organization with printer support ...

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Executive support is the primary responsibility. When executive demand does not require immediate attention, the technician assists the broader IT Service Delivery organization with printer support ...

New

Executive support is the primary responsibility. When executive demand does not require immediate attention, the technician assists the broader IT Service Delivery organization with printer support ...

New

Hospital Job Title: Executive IT Support Technician Location: Tampa, FL Work Arrangement: 100% Onsite Contract Length: 6-months to turn perm Hourly Pay Rate: $36/hr.-$45/hr Rollover Salary Range ...

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Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Entry Level It Support information

See Brandon, FL salary details

$10

$16

$22

How much do entry level it support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level it support in Brandon, FL is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $17.74 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Brandon, FL?

The most popular types of It Support jobs in Brandon, FL are:

What are popular job titles related to Entry Level It Support jobs in Brandon, FL?

For Entry Level It Support jobs in Brandon, FL, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support jobs in Brandon, FL look for?

The top searched job categories for Entry Level It Support jobs in Brandon, FL are:

What cities near Brandon, FL are hiring for Entry Level It Support jobs?

Cities near Brandon, FL with the most Entry Level It Support job openings:

Infographic showing various Entry Level It Support job openings in Brandon, FL as of August 2026, with employment types broken down into 38% Full Time, 25% Part Time, and 37% Contract. Highlights an 87% In-person, and 13% Hybrid job distribution, with an average salary of $33,602 per year, or $16.2 per hour.

IT Support Technician

MHD Communications

Tampa, FL

$55K - $65K/yr

Full-time

Posted 2 days ago

New


Job description

Reports To
The IT Support Technician will report to the Service Desk Team Lead.
Job Overview
The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with clients, this role sets the tone of communication with the clients, establishes, and maintains the
working relationship. To be successful in this role, the IT Support Technician resolves problems in a timely manner, communicates appropriately with clients, resolve tickets on first contact, resolve
tickets that are escalated from the IT Support Technicians and have the ability to resolve or escalate problem tickets to the Service Desk Team Lead as necessary within established guidelines, as
well as create meaningful and prompt time entries in problem tickets.
Goals:
Meet or exceed SLA times for support work.
Maintain 90%-time utilization rate.
Learn new systems, technologies, and/or procedures to grow in the role, or beyond the role.
Responsibilities and Duties
Always maintain excellent communication and relationships with clients.
Take client requests as they come in.
Create problem tickets and resolve or escalate to Service Desk Team Lead as necessary.
Work problem tickets as scheduled/assigned, escalate as necessary.
Perform onsite work as scheduled/assigned.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Make sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
Maintain ticket time entries as work is being done.
Maintain or supplement documentation within MHD documentation guidelines.
Follow documented procedures for client system changes.
Submit timesheets at or before the specified time.
Qualifications
This role requires 2-4 years of IT support experience (MSP experience preferred).
Technical skills include knowledge of Microsoft Windows 10 operating system, use and support of Microsoft Office applications, support of common business applications, user account
creation and maintenance in Active Directory / Microsoft 365, ability to follow written instructions, general understanding of networking (wired and wireless), general understanding of
printers, and general understanding of VOIP telephone systems.
An IT Support Technician is a good communicator (both written and oral), is a critical thinker, is detail-oriented, enjoys serving others, and is eager to learn.
Working knowledge of virtualization, VMWare, or equivalent.
Strong knowledge of systems and networking software, hardware, and networking protocols.
Experience with scripting and automation tools.
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster
recovery protocols.
Certifications are not required. However, basic certifications from such organizations as CompTIA (ITF+, A+, Network+), Cisco (CCT, CCNA), and Microsoft (MS365 Fundamentals, MTA)
will be welcomed accordingly.